Eesti Diakoonia

What Eesti Diakoonia does

Eesti Diakoonia is a non-profit foundation (Sihtasutus) operating under the Estonian Evangelical Lutheran Church (EELK), formally registered as EELK Diakoonia-ja ühiskonnatöö Sihtasutus. The organization delivers professional family counseling (perenõustamine), pastoral care (hingehoid), group work (grupitöö), parenting training (vanemluse koolitused), childcare for children with special needs (Lapsehoid INGLITIIB), and crime prevention programs. Founded with its first annual report in 2018 and operating 11-50 staff, it serves families, individuals, organizations, and more recently Ukrainian refugees across two main Estonian cities.

The organization's service model is community-led, relying on word-of-mouth referrals, the EELK church network, and ecumenical partnerships rather than digital marketing. Services are delivered in person at locations in Tallinn (Maakri 29, Lastekodu 6a) and Tartu (Koidu 13), with an additional childcare site in Harkujärve via the Harkujärve Kogukonnakirik partnership. Pricing is mixed: parenting training is offered free of charge to Tallinn residents in 2024 (in Estonian and Russian), while training for companies, schools, and municipalities is paid. The foundation also operates internationally through the Nordplus Adult program, partnering with Helsinki Deaconess Institute and the Latvian Diaconia Centre to develop online learning resources for Ukrainian refugee peer support.

Revenue is not publicly disclosed and is sourced from a mix of church funding, donations, government grants, and service fees, consistent with its charitable foundation structure. The organization has no proprietary technology platform, no mobile app, and no API; its digital footprint is limited to a WordPress website and a Facebook presence. Strategic direction is shaped by Estonian and Nordic-Baltic collaboration, with recent learning visits to Finnish peer organizations (Vamos Oulu, Prikka, D-asema) indicating model benchmarking for community support services.

Name

Eesti Diakoonia

Legal name

EELK Diakoonia-ja ühiskonnatöö Sihtasutus

Website

https://diakoonia.eu

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Eesti Diakoonia is a non-profit foundation under the Estonian Evangelical Lutheran Church providing family counseling, pastoral care, parenting training, childcare for children with special needs, and crime prevention programs in Tallinn and Tartu, Estonia.

Ownership category

akta.pro rank

Product category

Family Counseling and Social Services

NAICS

Religious Organizations (8131), Community Food and Housing, and Emergency and Other Relief Services (6242), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Family Advocacy, Parent Training & Support Services (EDAJAKAK)

Keywords

• Family counseling services
• Pastoral care services
• Parenting training programs
• Social welfare services
• Childcare services

Headquarters

HQ city

Tallinn

HQ country

Estonia

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Foundation Operations: Eesti Diakoonia operates as EELK Diakoonia-ja Ühiskonnatöö Sihtasutus (Foundation for Diaconia and Social Work of the Estonian Evangelical Lutheran Church). Revenue is generated through church funding, donations, government grants, and service fees for counseling and training programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Eesti Diakoonia is a non-profit foundation that delivers family counseling, pastoral/spiritual care, group work, parenting training, and licensed childcare services. It serves individuals, couples, families, and organizations across Tallinn and Tartu, with selected programs made available free of charge to local residents.

Product overview

Eesti Diakoonia is a social services organization operated by the Foundation for Diaconia and Social Work of the Evangelical Lutheran Church of Estonia (EELK). The organization provides a unified suite of professional family support services including family counseling (perenõustamine), pastoral care (hingehoid), group work (grupitöö), and parenting training programs (vanemluse koolitused). Services are delivered in Tallinn and Tartu, with additional childcare support for children with special needs. International programs such as Nordplus training modules for refugee support complement the domestic service offerings.

Differentiator

Problem solved

Functional benefit

Brands

• SEMPRE: A project or program name mentioned in the navigation menu under the Eesti Diakoonia umbrella

Products and services

• Perenõustamine (Family Counseling) Professional family counseling delivered to individuals, couples, and families experiencing relationship, parenting, or life-transition difficulties. Available in Tallinn and Tartu.
• Hingehoid (Pastoral Care) Spiritual and pastoral care service providing listening,陪伴, and faith-based support for individuals and families, including during bereavement, illness, and life crises.
• Grupitöö (Group Work) Therapeutic and supportive group programs, including specialized cohorts for displaced persons such as Ukrainian refugees, focused on shared experience, peer support, and psychoeducation.
• Vanemluse Koolitused (Parenting Training) Structured parenting education programs for parents and caregivers, available in Tallinn free of charge to local residents through municipal co-funding and at standard fees elsewhere.
• Lapsehoiuteenus (Childcare Service) Licensed childcare service provided to families needing supervised care for children, delivered at the organization's locations.
• Nordplus Training Modules for Refugee Support Structured training modules developed for the Nordplus program to equip professionals and volunteers with skills to support refugee populations, including specialized cohorts for Ukrainian refugees.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• Vamos Oulu (Diakoonia instituudi noortekeskus)minorStrategic or Co-development Partner · 1 January 2024Youth center in Oulu, Finland that supports troubled youth with employment and housing assistance and mental health guidance. Eesti Diakoonia team visited to learn about their mentorship programs.
• Prikka keskusminorOthers · 1 January 2024Volunteer-initiated food bank in Oulu, Finland. Eesti Diakoonia team visited to learn about community support models.
• D-asema keskusminorOthers · 1 January 2024Community center in Oulu similar to Harkujärve Community Center. Work focuses on community support, empowerment, and strengthening shared living.
• Foundation Diaconia Centre of the Evangelical Lutheran Church of LatviacoreStrategic or Co-development Partner · 1 January 2023Collaboration partner in Nordplus Adult project for developing online learning resources supporting Ukrainian refugees and their mentors in Latvia, Estonia, and Finland. Project duration 18 months.
• Helsinki Deaconess Institute (HDL)coreStrategic or Co-development Partner · 1 January 2023Finnish partner in Nordplus Adult project. Helsinki Deaconess Institute contributes to developing training modules for peer support to Ukrainian refugees.
• Harkujärve Kogukonnakirik (Inglitiib)coreStrategic or Co-development PartnerHarkujärve Community Church where Eesti Diakoonia operates child care services (Lapsehoid INGLITIIB) for children with special needs at Kiriku tee 2, Harkujärve.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Caritas Estonia: Larger Estonian faith-affiliated social-services network offering family support, refugee aid, and community outreach across Estonia — overlaps in mission but is broader in scope and Catholic-affiliated rather than Lutheran.
• Diakonie Deutschland: The umbrella federation of Protestant social-welfare organizations in Germany — operates family counseling, youth welfare, and disability services at national scale, providing a useful structural benchmark for a Lutheran diaconia operating model.
• SOS Children's Villages Estonia: Estonian affiliate of a major international NGO providing alternative care, family strengthening, and child welfare services — comparable as a faith-/values-driven family-services provider in Estonia.
• Diakonisches Werk der EKD: German Protestant umbrella for diaconal work — provides a structural and methodological blueprint for Lutheran social-service delivery, professional counseling training, and parish-based service models.

Emerging players

• MTÜ Eesti Inimõiguste Keskus (Estonian Human Rights Centre): Estonian civil-society organization providing support services for vulnerable groups including refugees and families — comparable in segment overlap (refugee mentoring, vulnerable families) but distinct mission.

Direct peers

• Diaconia Centre of the Evangelical Lutheran Church of Latvia: Latvian counterpart providing family counseling, social rehabilitation, and pastoral care under the Latvian Evangelical Lutheran Church — a direct peer in mission, service mix, and ecclesiastical structure.
• Tallinn Children's Hospital Foundation & Family Support NGOs (MTÜ Perekeskus Tallinn): Estonian family-support NGOs offering parenting courses, family counseling, and child welfare services — direct competitors in the same Tallinn market for the same target segments.
• Municipal Family Counseling Centers of Tallinn and Tartu (Tallinna Perekeskus / Tartu Perekeskus): Municipal family-counseling providers funded by local governments and competing for the same Tallinn-resident families that Eesti Diakoonia serves through its free parenting training — most direct public-sector substitute.
• Helsinki Deaconess Institute (Helsingin Diakonissalaitos): Finnish Lutheran diaconal organization offering family services, child welfare, refugee integration, and community mental-health programs — directly comparable as a Nordic Lutheran diaconia peer and an existing Nordplus co-development partner.

Others

• Nordic Council of Ministers' Nordplus Adult Programme: Funding program (not a competitor) but a key ecosystem counterpart — the program finances Eesti Diakoonia's cross-border projects and is the structural enabler of its international work.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/eestidiakoonia
• LinkedInlinkedin.com/company/eesti-diakoonia

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eesti Diakoonia