GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD
GP Practice Signposting & Care Navigation Toolkit Ltd sells a cloud-based care navigation script tool to NHS GP practices, PCNs, ICBs, and Federations across England, helping reception staff safely triage and direct patients to the right service.
- Company typePrivate
- Founded-
- HeadquartersHailsham, United Kingdom
- Headcount—
- GTM typeB2B
- OfferingSoftware
What GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD does
GP Practice Signposting & Care Navigation Toolkit Ltd is a UK private limited company headquartered in Hailsham that develops and sells a cloud-based signposting and care navigation software tool for NHS GP practices. The product provides structured scripts and decision-support pathways used by reception and admin staff to direct patients to the most appropriate service, clinician or resource — whether a GP appointment, Pharmacy First, ARRS staff, community service, or self-care. The platform is delivered cloud-only via a dedicated URL per practice, requires no software installation, no password access, and does not integrate with or access clinical systems; it runs alongside a practice's existing clinical system on a second screen. Safeguarding protocols cover red flag presentations (sepsis, meningitis, chest pain, child health concerns, limb numbness) and integrate with NHS system checkers to support timely escalation to emergency services.
The company operates a B2B SaaS subscription model: £795 per practice for the first year (including bespoke toolkit creation and amendments) and £199 per practice per year from year two onward with unlimited amendments. It also sells at scale to Primary Care Networks (PCNs), Integrated Care Boards (ICBs), Federations and Local Medical Committees (LMCs), and runs an affiliate programme paying £75 commission per referred sale. Founded and led by Director Anita Taylor, MIGPM — an ex-Managing Partner of a Sussex GP practice who created the toolkit — the company is bootstrapped with no external investors and serves 350+ individual practices plus multiple PCN/ICB/Federation accounts exclusively across England. Distribution relies on direct sales, alignment with the NHS GP Improvement Programme (GPIP) and Practice Level Support (PLS), customer testimonials, social channels, and the affiliate referral programme.
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD firmographics
Firmographics- Name
- GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD
- Legal name
- GP Practice Telephone Signposting & Care Navigation Toolkit Ltd
- Website
- https://gppracticesignpostingtoolkit.com
- Company type
- Private
- Operating status
- Operating
- Short description
- GP Practice Signposting & Care Navigation Toolkit Ltd sells a cloud-based care navigation script tool to NHS GP practices, PCNs, ICBs, and Federations across England, helping reception staff safely triage and direct patients to the right service.
- Ownership category
- akta.pro rank
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD industry classification
Industry- Product category
- Healthcare Practice Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
Keywords
Where GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD is headquartered
LocationHeadquarters
- HQ city
- Hailsham
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Marketing or Sales, Personnel
Revenue model
- Software Licensing (Annual Subscription): First-year purchase at £795 per practice includes initial bespoke toolkit creation with all necessary amendments. Annual renewal at £199 per practice from year two provides unlimited amendments to keep the toolkit current with personnel and process changes. Revenue is recurring from annual renewals.
- Affiliate Referral Commission: The company pays £75 commission to existing customers for each successful referral and subsequent sale of the Toolkit to another practice. Commission is paid only after the referred practice has purchased and paid in full at full price.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | First Year - Initial Purchase |
| Subscription | Annual | Year Two+ Annual Renewal |
| Other | Pay-as-you-go | Affiliate Commission |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD product offering
Product offeringCore offering
The company provides a cloud-based Signposting & Care Navigation Toolkit for NHS GP practices, PCNs, ICBs, Federations and LMCs across England. The toolkit delivers structured scripts and pathways displayed alongside clinical systems, enabling reception and admin staff to consistently route patients to the most appropriate clinician, service (e.g., Pharmacy First, ARRS staff), or self-care resource across telephone, face-to-face, email, and online contact channels, with built-in safety protocols for red flag identification.
Product overview
GP Practice Signposting & Care Navigation Toolkit Ltd offers a single unified cloud-based software product: the GP Practice Signposting & Care Navigation Toolkit. This toolkit serves as a script and decision-support tool for GP practice reception and admin staff to consistently navigate patients to the appropriate care pathway—whether that is a GP appointment, pharmacy service, ARRS staff, community services, or self-care resources. The product is designed for deployment across multiple contact methods (telephone, face-to-face, email, online) and operates without requiring clinical decision-making by third parties. Pricing is £795 for the first year (including bespoke setup) and £199 annually thereafter for unlimited amendments.
Differentiator
Problem solved
Functional benefit
Products and services
- GP Practice Signposting & Care Navigation Toolkit Cloud-based signposting and care navigation software for NHS GP practices that provides structured scripts and pathways for reception and admin staff to guide patients to the appropriate clinician, pharmacist, ARRS staff, community service, or self-care resource. Includes safety protocols for red flag identification (child health, chest pain, sepsis, meningitis, limb numbness) integrated with NHS system checkers, and operates without passwords, software downloads, or access to clinical systems.
Quantifiable outcome
- Reduced appointment system demand - reception teams report improved capacity and free GP time
- +5 more outcomes
Companies that use GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles3 records
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and major.
- North Yorks and Humberside LMCcoreLocal Medical Committee distributing the toolkit to member practices across the North Yorkshire and Humberside region.
- East & West Sussex and Brighton & Hove ICBcoreIntegrated Care Board deploying the toolkit across practices within the Sussex and Brighton & Hove region.
- Greenwich Training Hub - Greenwich Health LtdmajorTraining Hub using toolkit to support staff development and care navigation across Greenwich PCNs.
- Birmingham SmartCare FederationmajorGP Federation implementing toolkit across member practices in Birmingham.
- Hindly PCNmajorPrimary Care Network deploying toolkit across member practices.
- Newport & Central PCNmajorPrimary Care Network implementing care navigation toolkit.
- Shrewsbury PCNmajorPrimary Care Network using toolkit for patient navigation.
- Bridgedale PCNmajorPrimary Care Network deploying toolkit across member practices.
- South Lincoln HealthcaremajorMulti-site healthcare provider using toolkit for care navigation across sites.
- Calder & Ryburn PCNmajorPrimary Care Network using toolkit to improve appointment capacity.
- Sunderland East PCNmajorPrimary Care Network implementing care navigation toolkit.
- Rosewood PCNmajorPrimary Care Network deploying toolkit for patient navigation.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD competitors and assessment
Company assessmentOthers
- Doccla: UK virtual ward and remote monitoring provider serving NHS primary and secondary care. Thematically related as a UK digital health company serving NHS workflows, though it operates in a distinct clinical setting (hospital-at-home) rather than GP reception triage.
- Push Doctor: Online GP consultation platform connecting patients to clinicians. Not a direct competitor but adjacent, as it competes for the same NHS-funded primary care access budget and influences how patients are routed away from in-person GP appointments.
Emerging players
- DXS International: UK-listed supplier of clinical decision support and point-of-care information tools to GP practices. Comparable because its solutions support care navigation and reception-staff guidance, addressing overlapping use cases though via a different delivery model.
Broad incumbents
- TPP (The Phoenix Partnership): Provider of SystmOne, one of the principal GP clinical systems in the UK. As an incumbent in the primary care IT stack, it has the reach and integration capability to deliver care navigation features natively, representing a structural risk to the Toolkit.
- EMIS Group: Largest supplier of clinical IT systems to UK GP practices (EMIS Web). A broad incumbent that could integrate signposting functionality into its core system, representing the dominant competitive threat to standalone navigation tools like the Toolkit.
Direct peers
- accuRx: UK primary care communication and triage platform used widely by GP practices for patient messaging, structured triage and care navigation. Highly comparable as it sits in the same GP-practice workflow and competes for the same practice-manager and PCN buyer.
- Engage Consult: Online consultation and triage platform serving NHS GP practices, supporting patient navigation and demand management. Directly comparable as it competes for the same reception-staff and practice-manager workflow improvements.
- eConsult (HBSUK): Leading online consultation and triage platform for NHS GP practices that routes patients to appropriate services. Directly competes for the same care navigation and triage budget that funds the Toolkit within practices and PCNs.
- askmyGP: Online triage and demand-management system used by UK GP practices to direct patients to the right clinician or service. Highly comparable as it explicitly addresses care navigation and reducing GP appointment burden — the same value proposition as the Toolkit.
- Klinik Healthcare Solutions: AI-driven online triage and care navigation platform with a UK primary care footprint. Comparable because it routes patients to the most appropriate service within GP practices, directly overlapping with the Toolkit's signposting mission.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD social profiles
Digital presenceGP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD financial estimates
Financial estimateRevenue estimate
Valuation estimate
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD leadership team
Management profileNumber of profiles
Profiles1 record
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD
What does GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD do?
The company provides a cloud-based Signposting & Care Navigation Toolkit for NHS GP practices, PCNs, ICBs, Federations and LMCs across England. The toolkit delivers structured scripts and pathways displayed alongside clinical systems, enabling reception and admin staff to consistently route patients to the most appropriate clinician, service (e.g., Pharmacy First, ARRS staff), or self-care resource across telephone, face-to-face, email, and online contact channels, with built-in safety protocols for red flag identification.
Is GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD a public or private company?
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD founded?
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD was founded in -1.
Where is GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD based?
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD is headquartered in Hailsham, United Kingdom, in the Europe region.
How does GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD make money?
Two revenue lines are on record. Software Licensing (Annual Subscription) is the primary driver. The others are affiliate Referral Commission.
Who are GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD's main competitors?
Others on record are Doccla and Push Doctor. DXS International is listed as an emerging player. Broad incumbents are TPP (The Phoenix Partnership) and EMIS Group. Direct peers are accuRx, Engage Consult, eConsult (HBSUK), askmyGP and Klinik Healthcare Solutions.
Does GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD have an API?
No public API is recorded for GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD.
What industry is GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD in?
GP PRACTICE SIGNPOSTING & CARE NAVIGATION TOOLKIT LTD's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms. Its NAICS code is 54151 and its SIC code is 8000.