RHI

What RHI does

RHI, Inc. (d/b/a RHI Flooring) is a privately held commercial flooring contractor founded in 1989 by Dale Stevens and headquartered at 7397 Washington Blvd in Elkridge, Maryland. The company provides end-to-end installation and finishing services across marble, granite, natural stone, ceramic tile, hardwood, commercial carpet, sheet vinyl and vinyl tile (VCT/LVT), decorative concrete toppings, and ARDEX PANDOMO polished concrete systems. RHI is one of fewer than 20 U.S. contractors authorized to install ARDEX PANDOMO decorative concrete finishes and is the only flooring contractor in the country operating the Schibeci tile removal milling system, enabling enclosed, dust-free tile removal at 5,000 square feet per night.

The business operates a project-based, professional services model with custom pricing per scope, materials, and timeline. RHI employs more than 80 craftsmen and support staff and is licensed to operate in 15+ states, including Hawaii, California, Nevada, Florida, New York, Tennessee, Virginia, and Arizona, allowing it to serve customers nationwide from its Mid-Atlantic base. The company pairs its U.S. operations with direct supplier relationships in China, Portugal, Italy, and Brazil to source natural stone at scale, and reports placing over 500,000 square feet of natural stone flooring annually. Its equipment fleet includes Terrco 4-head planetary grinders with HEPA filtration, Terminator battery-powered floor scrapers, and the proprietary Schibeci system.

RHI serves three primary verticals: retail (Nordstrom, Simon Property Group, Westfield Malls, Macy's, Bloomingdales, Target, Mills Corporation), healthcare (Johns Hopkins Hospital, BWMC, St. Agnes Hospital, AstraZeneca/MedImmune), and public institutions (the White House starting in 2016, the Kennedy Center, National Aquarium in Baltimore). It also operates as a long-tenured subcontractor to general contractors, including a roughly 30-year relationship with Buch Construction. The company relies on direct, relationship-driven sales rather than digital marketing, with its website, project portfolio, and industry reputation serving as primary demand-generation channels. Ownership remains with founder Dale Stevens and operating partners; no private equity, venture capital, or parent company is disclosed.

Name

RHI

Legal name

RHI, Inc.

Website

https://rhi-flooring.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

RHI is a privately held commercial flooring contractor founded in 1989 in Elkridge, Maryland, providing installation and finishing of stone, tile, wood, carpet, vinyl, and concrete toppings. It serves enterprise retail, healthcare, and public-institution clients nationwide across 15+ licensed states with 80+ craftsmen.

Ownership category

akta.pro rank

Headquarters

HQ city

Elkridge

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Commercial Flooring Installation Services: One-time project-based revenue from installation of commercial flooring including marble, granite, ceramic, vinyl, wood, carpet, and concrete toppings. Revenue is generated through contracts with general contractors and direct relationships with property owners.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

RHI, Inc. is a commercial flooring contractor that installs marble, granite, ceramic, vinyl, wood, and carpet floor coverings, and provides concrete toppings, staining, polishing, and concrete resurfacing. The company delivers full-service flooring installation as a subcontractor to general contractors and directly to enterprise property owners across retail, healthcare, and public-institution sectors in 15+ U.S. states.

Product overview

RHI is a full-service commercial flooring contractor offering a comprehensive portfolio of flooring installation and finishing services. The company's offerings include Decorative Concrete Topping, ARDEX PANDOMO® (as one of fewer than 20 authorized U.S. installers), Marble/Granite & Stone, Ceramic Tile, Hardwood Flooring, Commercial Carpet, and Sheet Vinyl & Vinyl Tile (VCT and LVT). These services serve retail, healthcare, and public institution sectors across projects including shopping malls, department stores, hospitals, museums, and national landmarks. The company operates with relationships with quarries, lumberyards, and other vendors to source materials on a large scale.

Differentiator

Problem solved

Functional benefit

Products and services

• Decorative Concrete Topping Cost-effective, polishable concrete surface solutions available in customizable colors, ideal for commercial spaces, retail centers, warehouses, and office facilities. Applied to floors and vertical surfaces.

Quantifiable outcome

• Over 500,000 square feet of natural stone flooring installed per year
• +4 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• ARDEX AmericascoreOEM/ Whitelabel/ Licensing PartnerRHI is one of fewer than 20 commercial flooring contractors in the United States authorized and trained to install ARDEX PANDOMO decorative concrete finishes. This exclusive authorization means RHI has access to a premium product line trusted by architects worldwide, with surface options including PANDOMO Wall, PANDOMO Floor, and PANDOMO Terrazzo. The partnership requires specialized training and certification, positioning RHI as a preferred contractor for polished concrete applications.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• DCO Commercial Floors: Mid-Atlantic-based commercial flooring subcontractor installing carpet, resilient, hardwood, and tile flooring. Geographic and service overlap with RHI's Baltimore-Washington base and national project reach.
• Spectra Contract Flooring: One of the largest commercial flooring contractors in the U.S., providing installation of carpet, tile, hardwood, resilient, and specialty flooring to retail, healthcare, hospitality, and corporate clients through a subcontractor model — a direct comparable to RHI's service mix, customer base, and nationwide delivery.
• CFI (Commercial Flooring Installers): National commercial flooring contractor offering installation services across multiple flooring types for retail, healthcare, hospitality, and institutional clients. Competes directly with RHI for enterprise flooring subcontracts.
• Mr. David's Flooring International: Large commercial flooring contractor serving retail, hospitality, healthcare, and institutional customers nationwide with a full range of flooring installation services. Closely comparable in service breadth and enterprise customer base.
• Consolidated Flooring: Commercial flooring contractor offering installation services for carpet, resilient, hardwood, and tile across corporate, healthcare, retail, and hospitality markets — a comparable specialty trade contractor peer.
• Master Floors: Commercial flooring contractor specializing in healthcare, education, and institutional projects with installation services across resilient, carpet, and specialty flooring — a segment peer to RHI's institutional work.
• Allied Flooring Services: Commercial flooring contractor providing installation of carpet, vinyl, tile, and wood flooring to general contractors and end-users. Operates in similar retail, healthcare, and institutional segments as RHI.
• T&L Distributing / T&L Contracting: Regional commercial flooring contractor and distributor serving the Mid-Atlantic and surrounding states, with comparable offerings in carpet, resilient, and hardwood flooring installation for healthcare and retail customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/rhiflooring
• LinkedInlinkedin.com/company/rhi-commercial-flooring

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RHI