HAYLEY WINDOWS DESIGN & INSTALLATION LIMITED

What HAYLEY WINDOWS DESIGN & INSTALLATION LIMITED does

Hayley Windows Design & Installation Limited is a privately held, family-run home improvement installer founded in 1994 and headquartered in Brierley Hill, West Midlands. The company designs, supplies, and installs uPVC, Timber, and Aluminium double-glazed windows and doors (including The Residence Collection, Origin Aluminium, and Solidor composite door ranges), alongside conservatories, orangeries, roof lanterns, verandas, roofline products, and Kubu-compatible smart-lock upgrades. All installations carry FENSA compliance, PAS 24 / Secured by Design security accreditation on applicable products, and a 10-year insurance-backed guarantee.

The business operates a direct-to-consumer go-to-market anchored by a single physical showroom at Unit 19 Enterprise Trading Estate, supplemented by free in-home surveys, in-house installation crews, and online design tools (notably the Solidor Door Designer). A separate commercial sales motion targets developers, facilities managers, contractors, architects, and local authorities for larger glazing projects. Revenue streams combine made-to-order product sales (uPVC, aluminium, timber, composite), professional installation labour, ancillary items (fascias, soffits, guttering, hardware, bespoke glass), and a finance-referral arrangement with Phoenix Financial Consultants Limited under which the company earns introducer fees as an FCA-regulated Appointed Representative.

Customer segments are predominantly West Midlands residential homeowners with secondary exposure to self-build/renovation, conservation-area properties (via Roseview and Residence Collection products), and the B2B commercial pipeline. Pricing is quote-based with no publicly listed rates; finance optionality is offered to manage affordability on £1k–£20k typical project sizes (the upper bound being the 2024 GGP Installer Awards category cap for which the company won Best Installation – Residential). The company has received the GGP Installer Award 2024, holds 329+ verified Google reviews at an Excellent rating, and maintains no public financial disclosure, external investment, or parent-company relationship.

Name

HAYLEY WINDOWS DESIGN & INSTALLATION LIMITED

Legal name

Hayley Windows Design & Installation Ltd

Website

https://hayleywindows.co.uk

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Hayley Windows is a family-run West Midlands installer founded in 1994, supplying and fitting uPVC, Timber, and Aluminium double-glazed windows, doors, conservatories, and roofline products for residential and commercial customers across Brierley Hill and surrounding areas.

Ownership category

akta.pro rank

Product category

Residential Window and Door Installation Services

NAICS

Services to Buildings and Dwellings (5617), Home Centers (444110)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Windows (IMADAIAC)

akta.pro secondary industries

Skylights & Roof Windows (IMADAIAD), Porch & Veranda Construction (HSAPALAG)

Keywords

• Window installation services
• Door installation services
• Home improvement solutions
• Conservatory construction
• Commercial glazing services

Headquarters

HQ city

Brierley Hill

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Windows and Doors Product Sales: Sale of uPVC, Timber, and Aluminium windows and doors to residential and commercial customers. Products are individually made to order with various customization options including frame colours, glazing types, and hardware.
2. Professional Installation Services: Complete installation services including survey, removal of old products, and professional fitting of windows, doors, conservatories, and roofline products.
3. Finance Referral (Phoenix Financial Consultants): As an Introducer Appointed Representative of Phoenix Financial Consultants Limited (FCA regulated, FRN 539195), the company earns referral fees by connecting customers with financing options for home improvement projects.
4. Conservatories and Extensions: Design, supply and installation of conservatories, orangeries, verandas, pergolas, and roof lanterns for residential extensions and home improvements.
5. Roofline Products: Supply and installation of fascias, soffits, guttering, and roofline solutions from Freefoam and Yeoman Rainguard.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Hayley Windows is a family-run home improvement business that designs, supplies and installs uPVC, Timber and Aluminium double-glazed windows and doors, conservatories, orangeries, roof lanterns, verandas, pergolas and roofline products for residential and commercial customers. All products are made-to-order with extensive customization options, professionally installed by in-house teams, and backed by a 10-year insurance-backed guarantee and FENSA compliance. The company operates a Brierley Hill showroom, free in-home consultations and survey-led quotations across the West Midlands and Worcestershire.

Product overview

Hayley Windows Design & Installation Limited is a family-run window and door specialist offering a comprehensive portfolio of home improvement products. The core offering centers on uPVC, Timber, and Aluminium windows (including The Residence Collection, Origin Aluminium, and sliding sash variants) paired with a full range of doors (composite, uPVC, aluminium, timber, RK pivot/steel doors, and Origin sliding doors). The company extends its portfolio through complementary modules including conservatories, orangeries, roof lanterns, verandas/pergolas, fascias/soffits/guttering, bespoke glass, and hardware accessories. Smart home integration is available through Kubu Security smart locks. All products are professionally installed with a 10-year insurance-backed guarantee and FENSA compliance, serving both residential and commercial customers across the West Midlands.

Differentiator

Problem solved

Functional benefit

Products and services

• uPVC Windows Durable, low-maintenance uPVC window frames with double-glazed units, featuring internally beaded, fully welded construction, shoot bolt locking systems and A-rated Pilkington K glass as standard for residential and commercial installations.
• Timber Windows Traditional timber windows combining natural timber beauty with reliable performance and double-glazing for superior insulation and soundproofing, typically used in heritage and period properties.
• Aluminium Windows Sleek, modern aluminium window frames with thermally broken profiles and high-performance glazing, delivering excellent thermal performance for contemporary homes and commercial properties.
• The Residence Collection Premium uPVC window system with R9, R7 and R2 profiles that replicate traditional timber aesthetics while delivering modern energy efficiency up to A++ ratings with a nine-chamber design.
• Sliding Sash Windows Traditional box sash windows such as Roseview Ultimate, chosen for period properties and conservation areas where a traditional appearance and smooth operation are required.
• Flush Windows Modern flush casement windows with a clean, streamlined appearance that sit flush within the frame, providing contemporary kerb appeal for residential properties.
• Origin Aluminium Windows Premium aluminium windows from Origin, a UK leading manufacturer, featuring precision-crafted systems with multi-point locking and contemporary design.
• Composite Doors High-security composite doors (including the Solidor range) combining timber aesthetics with durable modern materials, featuring multi-point locking systems, 3-star antisnap cylinders and excellent thermal performance for residential entrances.
• uPVC Doors Cost-effective, low-maintenance uPVC doors suitable for residential and commercial properties, offering energy efficiency and security.
• Aluminium Doors Sleek, strong aluminium doors including bifold, sliding, French and front doors for modern architecture and high-traffic residential or commercial areas.
• Origin Sliding Doors Premium aluminium sliding doors from Origin, including the Artisan Slider (OS-20) with 20mm sightlines and Patio Slider ranges (OS-29, OS-44, OS-77) for high-end residential extensions.
• Timber Doors Timber entrance doors delivering timeless charm for heritage properties, boutique hotels and traditional buildings, combined with excellent durability and modern performance.
• RK Doors & Pivot Doors Modern pivot entrance doors that rotate around a central point offering smooth motion and contemporary styling, including RK Steel internal fire-rated door options.
• Double-Glazed Doors Energy-efficient double-glazed door options including patio doors with thermal insulation and security features for residential properties.
• Conservatories Traditional conservatory installations and replacements designed to add living space and natural light to homes, supplied and fitted by the in-house Hayley Windows team.
• Orangeries Elegant orangery extensions providing a sophisticated living space, incorporating roof lanterns and substantial brickwork integration for premium home extensions.
• Verandas & Pergolas Outdoor living enhancements including shaded pergolas with tilting louvres and weather-protected verandas for residential gardens and outdoor spaces.
• Fascias, Soffits & Guttering Roofline solutions including durable Freefoam fascias, soffits and guttering, plus premium cast iron and aluminium rainwater systems from Yeoman Rainguard.
• Commercial Windows & Doors Commercial-grade aluminium, timber, composite and uPVC windows and doors supplied and installed for offices, retail units, schools, hospitality venues and large-scale developments by a dedicated commercial field-sales team.
• Glazing Replacements Replacement glazing services for existing conservatories and windows to upgrade energy efficiency and refresh appearance without full-frame replacement.

Quantifiable outcome

• A-rated energy performance as standard with Pilkington K Glass, reducing heating costs and improving thermal comfort
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Ten partnerships are on record, tiered flagship and core.

• OriginflagshipTechnology or IntegrationPremium aluminium windows and doors manufacturer. Hayley Windows works with Origin as an approved installer for aluminium sliding doors, bi-fold doors, and windows. Origin is described as the UK's leading manufacturer of premium aluminium sliding doors.
• SolidorflagshipTechnology or IntegrationLeading composite door manufacturer. Hayley Windows offers the Solidor Door Designer online tool for customers to design bespoke composite doors. Solidor composite doors feature solid core construction with high thermal performance and security.
• The Residence CollectionflagshipTechnology or IntegrationPremium uPVC window system manufactured entirely in the UK, engineered to replicate traditional timber windows. Hayley Windows is featured on the official Residence Collection blog for installations in 2018 and 2019, showcasing expertise with R7, R9, and R2 profiles.
• PilkingtoncoreTechnology or IntegrationGlass manufacturer providing K performance Glass with A-rated energy performance as standard in all Hayley Windows installations.
• Smarts Architectural AluminiumcoreTechnology or IntegrationArchitectural aluminium glazing systems used in Hayley Windows projects, particularly for contemporary home extensions and modern architectural designs.
• KommerlingcoreTechnology or IntegrationuPVC window and door profile manufacturer used in Hayley Windows residential installations.
• RoseviewcoreTechnology or IntegrationManufacturer of Roseview box sash windows, providing traditional appearance sliding sash options for period properties.
• FreefoamcoreTechnology or IntegrationUK leading roofline solutions manufacturer providing durable, colour-stable fascias, soffits, weather-resistant cladding, and roofline products.
• KubucoreTechnology or IntegrationSmart lock sensor technology that monitors door locks in real-time. Kubu-compatible doors allow homeowners to check lock status via smartphone app with PAS24 accreditation.
• Affix Windows & DoorscoreChannel Partner/ Reseller/ DistributorPartner company with showroom at 226 Blackfen Road, Sidcup DA15 8PW. Previously had Solidor room, now expanded to include window casements, glass options, lanterns, warm roof systems. Affix offers supply and installation services with finance options available.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Everest Home Improvements: Long-established national UK installer of windows, doors, conservatories, and home improvement products. Highly comparable in installed-product categories and customer segment, with overlap in showroom, home-visit, and finance-led sales.
• Wickes: UK home improvement retailer offering building materials, kitchens, and an installation service that includes windows and doors. Comparable in supplying/installing windows and doors to homeowners, though anchored in a broader D-I-Y retail footprint.
• Anglian Home Improvements: One of the UK's largest home improvement companies, selling and installing windows, doors, conservatories, and roofline products directly to consumers. Highly comparable to Hayley Windows in product mix and install-led model, but operating at national scale with a much larger marketing budget.

Direct peers

• Clearview Windows: UK installer of windows, doors, conservatories, and orangeries. Direct competitor in product mix and homeowner customer base, with overlapping premium-brand partnerships and bespoke design-led positioning.
• CR Smith: Scottish window, door, and conservatory manufacturer-installer with a direct-to-consumer sales motion. Comparable in product portfolio (uPVC, aluminium, timber windows and doors) and bespoke install service, though geographically concentrated in Scotland.
• Zenith Staybrite: UK home improvements company supplying and installing windows, doors, conservatories, and roofline products. Comparable in composite product offering and consumer-focused sales motion, with similar reliance on FENSA-style quality standards.
• Safestyle UK: UK's largest dedicated retailer and installer of uPVC windows, doors, and conservatories to homeowners. Direct competitor to Hayley Windows in the same customer segment with a similar survey-to-installation sales motion, though at significantly larger national scale.

Others

• Origin: UK premium aluminium windows and doors manufacturer. Hayley Windows is an approved Origin installer; comparable not as a competitor but as a flagship supplier whose product range directly shapes Hayley's premium window/door offering.
• The Residence Collection: Premium uPVC window system manufacturer (R9, R7, R2 profiles) featured on Hayley Windows' portfolio. Functions as a key brand partner, not a competitor, but is central to Hayley's premium window positioning and heritage/conservation-compliant offerings.
• Solidor: Leading UK composite door manufacturer whose products are specified and installed by Hayley Windows. Comparable as a technology/manufacturing partner rather than a competitor, but operates in the same composite door category Hayley Windows sells.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hayley-windows-design-installation-ltd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HAYLEY WINDOWS DESIGN & INSTALLATION LIMITED