What GSG GLOBAL SOLUTIONS LTD does

GSG Global Solutions Ltd is a UK-based business management and IT consultancy that sells ERP/CRM implementation, integration, and business transformation services to small and medium enterprises (SMEs) typically employing 20-200 people. The firm operates under the Global Solutions Group umbrella through three wholly owned subsidiaries: CRM Online (CRM consulting on Microsoft Dynamics, Odoo, and Sage), Akarigo (a dedicated Odoo Gold Partner brand), and Squad (an international delivery team based in India, the UK, the USA, and South America). Its core technology stack consists of certified partner relationships with Odoo (Gold Partner), Microsoft Dynamics 365, Oracle NetSuite, and Sage CRM, on top of which it layers consulting services including business performance optimisation, project management, re-engineering, IT systems implementation and integration, data services, and training and support.

The firm's go-to-market is sales-led and consultative, anchored by the GSG Roadmap diagnostic process (offered free to SME prospects as a lead generator) and a productized paid variant, GSG Roadmap Pro, priced at £895. Its proprietary advisory asset is the Four Factors of Success methodology (Purpose, People, Process, Technology), used to position implementation engagements as broader business transformations rather than pure software rollouts. Pricing is largely quote-based on implementation projects, with recurring support and partner-linked subscription revenue from Odoo, Dynamics, NetSuite, and Sage CRM deployments. Marketing relies on content (blog, eBook, webinars) and verticalised landing pages spanning manufacturing, services, and sales/distribution industries.

The firm has begun layering AI consulting capabilities (NLP, predictive analytics, generative AI, anomaly detection, recommendation engines, optimization) onto its existing ERP/CRM practice, but AI is delivered as advisory services rather than as a proprietary model or product. No external funding has been disclosed; the business appears to have grown organically since its 2006 founding into a sub-50-person, multi-region operation.

Name

GSG GLOBAL SOLUTIONS LTD

Legal name

GSG Global Solutions Ltd

Website

https://www.gsgglobalsolutions.com/

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

GSG Global Solutions is a UK-based SME consultancy that implements and supports Odoo, Microsoft Dynamics, NetSuite, and Sage CRM, delivered through subsidiaries CRM Online, Akarigo, and Squad with teams in the UK, India, the USA, and South America.

Ownership category

akta.pro rank

Product category

IT and Business Transformation Consulting

NAICS

Management Consulting Services (54161), Custom Computer Programming Services (541511), Administrative Management and General Management Consulting Services (541611)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industry

Configuration Management & CMDB Services (BPAEAJAK)

Keywords

• ERP implementation consulting
• CRM implementation services
• Business transformation consultancy
• SME digitalization solutions
• ERP partner services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Consulting and Implementation Services: Professional services revenue from business performance optimisation, project management, consulting and re-engineering services, IT systems implementation and integration, and data services including AI, IoT, and business intelligence.
2. Software Platform Partnerships: Revenue from implementing and supporting Odoo, Microsoft Dynamics, NetSuite, and Sage CRM platforms. The company operates as a Gold Partner for Odoo and certified partner for other platforms.
3. GSG Roadmap Pro: Paid consultancy product offered at £895 for SMEs seeking structured business diagnostic and planning services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

GSG Global Solutions provides business transformation, project management, consulting and re-engineering, IT systems implementation, data services, and training & support to SMEs. The company operates as a certified partner implementing and supporting Odoo, Microsoft Dynamics, NetSuite, and Sage CRM platforms, and offers proprietary diagnostic engagements (GSG Roadmap and Roadmap Pro) to help SMEs modernise their operations.

Product overview

GSG Global Solutions Ltd is a consulting and services company (not a software vendor) that provides business transformation and technology implementation services for SMEs. The offering is organized as a platform-plus-partners model: the GSG brand serves as the consolidating umbrella, with sub-brands CRM Online (delivering CRM/ERP consulting), Akarigo (Odoo Gold Partner), and Squad (offshore implementation team). The core services include Business Performance Optimisation, Project Management, Consulting and Re-engineering, IT Systems Implementation and Integration, Data Services (including AI/ML capabilities), and Training & Support. They implement and support three major ERP/CRM platforms: Odoo, Microsoft Dynamics 365, and NetSuite as certified partners. Their proprietary advisory products include the GSG Roadmap (free and Pro paid versions at £895) for business diagnostic and planning. AI capabilities are delivered as consulting services encompassing process automation, knowledge retrieval, NLP, predictive analytics, anomaly detection, recommendation engines, generative AI, and optimization across manufacturing, distribution, and service industries.

Differentiator

Problem solved

Functional benefit

Brands

• CRM Online: Delivers Client Relationship Management systems and advises organisations on how to put customers at the heart of strategic business growth. Offers expertise in Microsoft Dynamics, Odoo and Sage platforms.
• Akarigo
• Squad

Products and services

• GSG Roadmap A structured business diagnostic and planning consultancy engagement that provides an objective snapshot of where an SME is today and how to reach its desired goals, including the Four Factors of Success methodology assessment.
• GSG Roadmap Pro Premium paid version of the GSG Roadmap consulting service priced at £895, providing extended analysis, evaluation, report, and recommendations from senior business and technology specialists for SMEs.
• Business Performance Optimisation & Growth Business transformation consultancy helping SMEs build modern, agile organisations through an exclusive partnership, targeting productivity improvement, four-fold business value increase, and building a great place to work over three years.
• Project Management Project management service covering project kick-off, detailed process analysis and documentation, application configuration, customisation, integration, user training, UAT, end user training, and go-live support for SME technology deployments.
• Consulting and Re-engineering Services Consulting offering including business process analysis and design, industry-focused consulting by subject matter experts, business process improvement, performance management improvements, and IT infrastructure consulting.
• IT Systems Implementation & Integration Turnkey implementation, quick start packages, and guided implementation services with integration of existing technologies and processes for Odoo, Microsoft Dynamics, NetSuite, and Sage CRM platforms.
• Data Services Data audit, migration, cleansing and enrichment, database services, business intelligence and analytics (data warehousing, modelling, dashboarding), AI services (predictive and prescriptive analytics, machine learning), and IoT consultancy.
• Training & Support Customised support and training packages, appointed success directors, and ongoing project management support following technology deployments.
• Odoo Implementation Odoo ERP implementation and consulting services as an Odoo Gold Partner, providing a suite of tightly integrated apps with a modern interface for growing businesses.
• Microsoft Dynamics 365 Implementation Microsoft Dynamics 365 ERP and CRM consulting including modules for Sales, Marketing, Customer Service, Field Service, Finance, Supply Chain Management, Project Operations, Human Resources, and Commerce, integrating with the Microsoft Office and infrastructure stack.
• NetSuite ERP Implementation Customisable NetSuite ERP implementation offering financial management, order management, production management, supply chain management, warehouse management, and procurement modules for mid-market enterprises.
• Sage CRM Implementation Sage CRM consulting and implementation for Sales, Marketing, and Service management that can be integrated with existing Sage accounting systems.
• AI Consulting Services AI strategy development, data analytics, process automation, custom AI development, customer experience personalisation, NLP and conversational AI, cybersecurity solutions, and ERP integration services for SMEs.

Quantifiable outcome

• Substantially improve productivity over three years
• +2 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability11 records

Feature2 records

Partnerships

Five partnerships are on record, tiered core.

• OdoocoreChannel Partner/ Reseller/ DistributorGSG Global Solutions is one of Odoo's most successful Gold Partners, achieving Gold Partner status in less than 2 years. The partnership focuses on delivering and supporting Odoo clients around the world with ERP and business systems integration.
• Microsoft DynamicscoreChannel Partner/ Reseller/ DistributorPartnership for implementing Microsoft Dynamics 365 ERP and CRM applications that integrate with the rest of the Microsoft Office and infrastructure stack. GSG provides full consulting, implementation, integration and training for Dynamics 365.
• NetSuitecoreChannel Partner/ Reseller/ DistributorPartnership for implementing NetSuite ERP - a customisable ERP system for mid-market enterprises. GSG offers full NetSuite consulting, implementation, integration and training & support to existing users.
• Sage CRMcoreChannel Partner/ Reseller/ DistributorPartnership for implementing Sage CRM - a well-established and full featured CRM system for Sales, Marketing and Service management that can be integrated with existing Sage accounting systems.
• Business Transformation Consultancy PartnershipcoreStrategic or Co-development PartnerExclusive partnership with a leading business transformation consultancy to help SMEs address building modern, agile organisations in a structured and affordable way. The partnership focuses on business performance optimisation and growth.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Captivea: Captivea is an Odoo Gold Partner and multi-platform ERP/CRM implementation consultancy serving SMEs across North America and Europe. It is directly comparable to GSG in target customer (mid-market), platform partnerships, and productized consulting offers.
• Open Source Integrators: Open Source Integrators is an Odoo Gold Partner focused on Odoo ERP and CRM implementations for small and mid-sized businesses. Directly comparable to GSG's Akarigo brand in Odoo specialization and SME target segment.
• Tvarana: Tvarana is an Odoo partner offering ERP implementation, customization, and support for SMEs globally. Comparable to GSG as an Odoo-led implementation firm targeting small and mid-sized customers.

Broad incumbents

• Avanade: Avanade is a global Microsoft-focused consultancy (joint venture between Accenture and Microsoft) implementing Dynamics 365, Azure, and Microsoft 365. Comparable to GSG as a Microsoft Dynamics partner serving ERP/CRM transformation mandates, though at vastly larger scale.
• Hitachi Solutions: Hitachi Solutions is a large global Microsoft Dynamics partner delivering ERP and CRM implementations across multiple industries. Comparable to GSG in Dynamics 365 focus but operates as a broad incumbent across enterprise and mid-market.
• Slalom: Slalom is a global business and technology consultancy with significant ERP/CRM and cloud transformation practices. Comparable to GSG in consultative, multi-platform business transformation services for mid-market clients.
• RSM US: RSM provides consulting and ERP implementation services (Dynamics, NetSuite, SAP) targeting mid-market companies. Comparable to GSG in mid-market ERP/CRM advisory, though at much larger scale and with broader professional services portfolio.

Emerging players

• InTandem: InTandem is an Odoo partner offering ERP implementation and managed services primarily in the UK and Europe. Comparable to GSG's Akarigo in Odoo SME focus and UK presence.
• Brainvire Infotech: Brainvire is an Odoo and broader ERP/CRM implementation partner with significant delivery capability in the US and India. Comparable to GSG in multi-region ERP consulting model and Odoo specialization.
• Willow: Willow is an Australian NetSuite partner focused on ERP implementations for mid-market companies. Comparable to GSG as a NetSuite-led implementation partner for SMEs, though operating regionally.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/gsg-global-solutions

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GSG GLOBAL SOLUTIONS LTD