OÜ Resolve CRM

What OÜ Resolve CRM does

Resolve CRM OÜ is an Estonian private limited company (Osaühing) headquartered at Küüni 5b, Tartu, that has operated since 2013 as a vertical SaaS provider for the Estonian real estate market. The company sells a cloud-based CRM that manages the full sales cycle for real estate agencies, property developers, and individual brokers, covering leads, property listings, wishes, calendar and task management, reporting, and XML export to Estonian real estate portals (kinnisvaraportaalid). The platform is offered in three segment-specific modules — Kinnisvarabüroo (Agency), Arendaja (Developer), and Maakler (Broker) — and bundles four permission levels, anti-money laundering document handling, and integration with Estonian property registries including Maaamet, Kinnistusraamat, Ehitisregister, and Ärregister.

The business model is a per-seat monthly subscription priced at €12 per user per month for up to 30 users and €10 per user per month beyond 30 users, with a 2-month free trial and self-serve sign-up combined with a demo-request path for larger accounts. Optional add-on websites are rented separately: €25/month for an agency website, €35/month for a development project website (including 20 apartment plan designs), and €15/month for a broker personal website; portal XML export fees are charged by the portals themselves. Distribution is entirely direct via the resolve.ee website, with no disclosed channel partners, no external investment, and operations confined to Estonia. A public REST API at api.resolve.ee/v2-docs/ supports partner integrations. Contact is routed through Erkki Luhamaa ([email protected]).

Name

OÜ Resolve CRM

Legal name

Resolve CRM OÜ

Website

https://resolve.ee

Company type

Private

Founded year

2013

Operating status

Operating

Short description

Resolve CRM OÜ is an Estonian SaaS company, founded in 2013 and based in Tartu, that provides a cloud-based CRM and integrated websites exclusively for Estonian real estate agencies, property developers, and individual brokers.

Ownership category

akta.pro rank

Product category

Real Estate CRM Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Marketing Automation & Campaign Management CRM (HDAEAFAB)

akta.pro secondary industry

Marketing Automation, CRM & Lifecycle Messaging (BPAMALAE)

Keywords

• Real estate CRM
• Property management software
• Real estate websites
• Property listing management
• Real estate sales cycle

Headquarters

HQ city

Tartu

HQ country

Estonia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription - CRM Platform: Monthly subscription model based on per-user pricing. Base plan includes unlimited properties, 1 development per user, 1 building per user, and 35GB storage per user. Additional features for larger teams.
2. Property Website Rental: Additional monthly fees for property website services including agency website, development project website, and broker personal website.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Resolve CRM provides a cloud-based CRM and sales management platform specialized for the Estonian real estate market, managing the full sales cycle from interested party to transaction. The platform includes property listing management, client and wish tracking, developer project tracking, calendar and tasks, and integrated custom website hosting for agencies, developers, and individual brokers. Property listings are exported to Estonian real estate portals via XML integration.

Product overview

Resolve CRM is a cloud-based real estate sales management platform built as a unified system with three segment-specific modules (Agency, Developer, Broker) plus three optional website add-ons. All segments share the core CRM engine handling leads, properties, listings, wishes/requests, calendar and tasks, reporting, and real estate portal XML export. The platform is priced per user per month (€10–12 for up to 30 users; €10 per additional user beyond 30) with optional website add-ons at €15–35/month.

Differentiator

Problem solved

Functional benefit

Products and services

• Resolve CRM A cloud-based real estate CRM and sales management platform specialized for the Estonian market. Covers the full sales cycle from lead through transaction, with built-in listing management, client and property databases, calendar and task management, reporting, and integration with real estate portals via XML export. Priced per user per month with tiered pricing for teams up to 30 users and beyond.
• Kinnisvarabüroo lahendused (Real Estate Agency Solutions) CRM solution for real estate agencies with team-level sales overview, user access controls (four permission levels), user groups, portal output limits, anti-money laundering document management, sales competition scoring, and a customizable website. For full-service real estate agencies in Estonia requiring team management, client tracking, and property marketing.
• Arendaja lahendused (Developer Solutions) CRM and website solution for real estate developers managing development projects in Estonia. Provides project overview, area and unit accounting, sales status tracking (leads, verbal reservations, preliminary contracts, title deeds), development project website, and sales/financing information sections.
• Maakleri lahendused (Broker Solutions) CRM solution for individual real estate brokers in Estonia covering two sales cycles: listing contract sales cycle (from prospective property to listed object) and property sales cycle (from lead to transaction). Includes direct listing creation, automated presentation materials, wish matching, transaction archiving, and client-facing tools.
• Kinnisvarabüroo koduleht (Real Estate Agency Website) A customizable, responsive website for real estate agencies, connected to Resolve CRM. Includes homepage with introduction and featured listings, property listings, development projects, wish/request forms, team/employees pages, and blog. Priced at €25/month, rented as part of the Resolve platform.
• Arendusprojekti koduleht (Development Project Website) A dedicated website for real estate development projects, connected to Resolve CRM. Displays pricing and floor plans, individual units, construction and finishing details, and sales/financing information. Includes gallery, mortgage calculator, and cooperation partners. Priced at €35/month with 20 apartment floor plan designs included.
• Maakleri koduleht (Broker Personal Website) A personal broker website acting as an online business card, connected to Resolve CRM. Allows brokers to list all properties for free. Includes introduction, listings with multiple view options, and blog. Designed for one to two brokers. Priced at €15/month, rented as part of the Resolve platform.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature8 records

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Market position

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OÜ Resolve CRM