Metrosystem OÜ

What Metrosystem OÜ does

Metrosystem OÜ is a privately held Estonian limited company founded in 2000 that operates a circular-economy platform for wooden pallets. The company collects, repairs, trades, and recycles wooden pallets and related packaging materials, and is described as the largest pallet handler in Estonia and possibly the entire Baltic region. As of 2023 it processed nearly 2 million pallets annually with 45 employees from a single operational facility in Vaela village, Kiili vald (Harju County). It is the only holder of an EPAL repair license in Estonia, with quality independently verified by Bureau Veritas through monthly unannounced audits.

The product portfolio centers on EUR EPAL and FIN standard pallets, one-way pallets, new custom pallets, and add-on items such as collars, lids, and spacers. Services include EPAL-licensed pallet repair, ISPM 15 heat treatment for phytosanitary compliance, recycling and reuse under a Cradle-to-Cradle model, and free transportation in Tallinn and Harju County for orders of 100 or more pallets. The underlying operational stack combines an automated pallet sorting and repair line (acquired in 2022) with paperless e-waybill workflows (implemented in fall 2024). Ten named enterprise customers in the Estonian construction-materials vertical (including Bauroc, Benders, BMI, Sakret, Tycroc, LECA, Columbia-Kivi, Eskaro, Ikodor, and Arc Stone) use custom branded pallets serviced by Metrosystem.

The business model is direct and transactional: buy used pallets from businesses and private individuals, repair or refurbish them, and resell alongside new pallets and ancillary services. Revenue streams span used and new pallet sales, repair services, heat treatment, and component sales (lids, spacers, collars). Pricing is not publicly disclosed and all transactions are settled by bank transfer, with no cash accepted. Marketing is light-touch, relying on the company's bilingual website, LinkedIn, Facebook, and earned media coverage in Estonian outlets; distribution is domestic and direct via facility sales, phone, and email.

Name

Metrosystem OÜ

Legal name

Metrosystem OÜ

Website

https://metrosystem.ee

Company type

Private

Founded year

2000

Operating status

Operating

Short description

Metrosystem OÜ is Estonia's largest wooden pallet handler, founded in 2000. The company collects, repairs, trades, and recycles wooden pallets and packaging, holding Estonia's sole EPAL repair license and serving construction-materials manufacturers, logistics firms, and private individuals.

Ownership category

akta.pro rank

Product category

Pallet Management and Recycling Services

NAICS

Wood Container and Pallet Manufacturing (32192)

SIC

Wholesale-Lumber, Plywood, Millwork & Wood Panels (5031)

akta.pro primary industry

Pallets (Wood, Plastic, Metal, Presswood) (IMALAFAF)

akta.pro secondary industries

Export & Compliance Packaging (ISPM-15, Heat-Treated Wood Packaging) (IMALAFAL), Material Handling Protective Accessories (Slip Sheets, Corner Boards, Pallet Collars) (IMALAFAN), Wood Pallets, Crates & Industrial Wood Packaging (IMADADAJ), Tertiary Packaging & Unitization (Palletizing, Slip-Sheeting, Strapping) (TLAIAGAC)

Keywords

• Wooden pallet recycling
• Pallet repair services
• EPAL pallet trading
• Wood packaging solutions
• Heat treatment services

Headquarters

HQ city

Harju

HQ country

Estonia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Used pallet sales: Buying and selling used pallets in free circulation (EUR EPAL, FIN and other pallets). They purchase pallets from businesses and private individuals, then resell repaired or refurbished pallets.
2. Pallet repair services: Repair services for pallets that require fixing, with quality monitored by Bureau Veritas through monthly unannounced audits for EPAL pallets.
3. New pallet sales: Sales of new pallets in standard sizes and custom dimensions according to client specifications, including branded pallets for construction material manufacturers.
4. Heat treatment services: ISPM 15 compliant heat treatment services for wooden packaging materials to prevent spread of wood pests, required for pallets used in EU border trade.
5. Pallet component sales: Sales of pallet lids, spacers, and pallet collars in various dimensions, available both new and used.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Metrosystem OÜ collects, repairs, trades, and recycles wooden pallets and related packaging materials. The company sells standard EUR EPAL and FIN pallets, one-way pallets, custom new pallets, and pallet accessories (collars, lids, spacers), while providing pallet repair, ISPM 15 heat treatment, transport, and recycling/reuse services under a Cradle-to-Cradle concept.

Product overview

Metrosystem OÜ operates as a comprehensive pallet management company offering a unified portfolio of wooden pallet products and services. The core offering consists of standard pallets (EUR EPAL and FIN), one-way pallets, and new pallets (standard and custom sizes). These are supported by add-on modules including pallet collars and pallet lids/spacers. Services include pallet repair (with EPAL license and Bureau Veritas quality monitoring), heat treatment (ISPM 15 compliant), recycling/reuse following the 'Cradle to Cradle' concept, and transport logistics. The company also handles branded pallets from construction material manufacturers including Arc Stone OÜ, Bauroc AS, Benders Baltic Nord OÜ, BMI EESTI OÜ, Columbia-Kivi AS, Eskaro AS, Ikodor AS, LECA EESTI OÜ, Sakret OÜ, STONEROC, and Tycroc OÜ.

Differentiator

Problem solved

Functional benefit

Products and services

• (EUR) EPAL pallets Standard European pallets (1200 x 800 x 144 mm), the most commonly used pallet type in Europe and widely recognized worldwide. Requires an EPAL license for production and repair. Metrosystem is the only company in Estonia holding an EPAL repair license.
• FIN pallets Standard pallets primarily used in Finland with dimensions 1200 x 1000 x 147 mm and load capacity up to 2500 kg. A license is required for production and repair.
• One-way pallets Single-use pallets with dimensions ranging from 400 x 600 to 1200 x 1200 mm, load capacity up to 2500 kg depending on type. Construction differs from standard pallets with lower load capacity. Unmarked, may be painted.
• New pallets New pallets offered in both standard sizes and custom dimensions according to client specifications, including branded pallets for construction material manufacturers.
• Pallet collars Pallet extensions or collars with dimensions 1200 x 1000, 1200 x 800 and 600 x 800 mm.
• Pallet lids and spacers Plywood lids and spacers cut to exact customer-specified sizes. Available both new and used.
• Pallet repair Sorting, repair, and re-marking of pallets according to type, appearance, and intended use. Quality monitored through monthly unannounced audits by Bureau Veritas. Includes automated pallet sorting and repair line acquired in 2022.
• Pallet recycling and reuse Reuse and recycling system for wooden pallets following the 'Cradle to Cradle' concept. Unusable pallets are processed into raw materials for new products or used as biofuel.
• Heat treatment (ISPM 15) Wood packaging material treatment according to IPPC ISPM 15 standard to prevent spread of wood pests. Wood is heated to minimum 56°C for 30 consecutive minutes throughout the profile including bark.
• Transport Free transportation for purchase or sales orders of 100 or more pallets in Tallinn and Harju County. Separate arrangements for smaller quantities and distant destinations.

Quantifiable outcome

• Handles 1.5-2 million pallets annually
• +1 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Bureau VeritascoreOthersEPAL's authorized partner conducting monthly unannounced audits to monitor the quality of repaired EPAL pallets. Bureau Veritas verifies compliance with EPAL standards at Metrosystem's facility.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/metrosystem
• LinkedInlinkedin.com/company/metrosystem-o%C3%BC

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metrosystem OÜ