DENUNCIA ONLINE S.R.L.

What DENUNCIA ONLINE S.R.L. does

DENUNCIA ONLINE S.R.L. is an Italian private company, registered in Milan (Via del Lauro, 9) and founded in 2021, that operates a self-service web platform (denunciaonline.eu) enabling Italian citizens to file criminal complaints (denunce/querele) remotely with the competent Public Prosecutor's Office (Procura della Repubblica). The platform works by guiding users through a structured questionnaire, automatically generating a standardized complaint document based on the crime type selected, capturing an electronic signature via Yousign, and transmitting the completed document to the relevant judicial authority. The backbone is a workflow orchestration of third-party services — Stripe for payment processing, Yousign for digital signature, Calendly for appointment scheduling, and Tidio for customer support — rather than proprietary AI or machine learning systems.

The company operates a hybrid go-to-market model. On the consumer side, it offers a one-time filing service at €19.90 per complaint and a video consultation service with criminal lawyers (provided through the Lexia law firm network) at €99.90 per session, with the first 30 minutes included. On the enterprise side, it sells customized integrated solutions to banks, insurance companies, e-commerce platforms, and citizen service providers for automated complaint collection and document standardization, with bespoke multi-year contracts. Distribution is primarily direct online for B2C and a partner channel via DAS (Generali Assicurazioni) for embedded insurance-distribution, with content marketing via a legal blog and Trustpilot reviews supporting top-of-funnel acquisition. The company is privately held, has no disclosed funding, employs 1-10 people, and operates exclusively in Italy.

Name

DENUNCIA ONLINE S.R.L.

Legal name

Denuncia Online S.r.l.

Website

https://denunciaonline.eu

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Denuncia Online S.r.l. operates an Italian web platform that lets citizens prepare, digitally sign, and submit criminal complaints online to the Public Prosecutor's Office, serving individual consumers with flat-rate filings and B2B clients in banking, insurance, and e-commerce.

Ownership category

akta.pro rank

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. Standard Complaint Filing: One-time transaction fee for filing criminal complaints/denunciations online. Users pay to generate, sign, and deposit standardized criminal complaints to the Public Prosecutor's Office.
2. Legal Consultation: Fee-based video consultation with criminal lawyers, with first 30 minutes included in standard rate.
3. B2B Enterprise Solutions: Customized integrated solutions for businesses to automate complaint collection and management, sold via enterprise sales with bespoke pricing.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Denuncia Online operates an Italian digital platform that enables citizens to prepare, digitally sign, and file formal criminal complaints (denunce/querele) online with the competent Public Prosecutor's Office (Procura della Repubblica). The service combines guided questionnaire-based document generation, integrated digital signature (Yousign), payment processing (Stripe), and optional paid video consultation with criminal lawyers from the Lexia law firm network, plus enterprise B2B solutions for banks, insurers, and e-commerce platforms to automate complaint intake.

Product overview

Denuncia Online S.r.l. operates a digital platform for filing criminal complaints in Italy, consisting of a core online complaint service and two supporting modules. The primary product is the Denuncia Online platform (€19.90 per complaint), which guides users through standard complaint templates, generates documents in real-time, and transmits them to the Public Prosecutor's Office via digital signature. The Consulenza Penale module (€99.90 per session) provides video consultation with criminal lawyers through a Calendly-integrated booking system. The B2B module offers enterprise clients automated complaint management, document standardization, and secure transmission services for banks, insurers, and e-commerce platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• Denuncia Online Online platform enabling Italian citizens to file criminal complaints (denuncia/querela) in approximately 5 minutes. Users register, select a complaint type, complete a guided questionnaire that auto-generates the complaint text from standardized templates, sign digitally via Yousign, pay €19.90, and receive a deposit receipt confirming transmission to the competent Public Prosecutor's Office (Procura della Repubblica). Available 24/7 from any device.
• Consulenza Penale Video consultation service connecting users with criminal defense lawyers (avvocati penalisti) from the Lexia law firm network. Appointments are booked via an integrated Calendly scheduler. The standard rate is €99.90 per session, with the first 30 minutes of consultation included. Lawyers provide personalized legal advice on criminal matters.
• DenunciaOnline B2B Business-to-business solution that automates criminal complaint collection, document standardization, and secure transmission to judicial authorities. Targets banks (e.g., card reactivation, fraud complaints), insurance companies (claims processing, digital reimbursement activation), e-commerce platforms (scam and fraud reports), and citizen service providers (public-transport theft reporting). Sold via enterprise sales with bespoke pricing and multi-year contracts.

Quantifiable outcome

• File a complaint in approximately 5 minutes vs. hours at physical locations
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and general.

• DAS (Difesa, Assistenza, Sicurezza) / Generali AssicurazionicoreChannel Partner/ Reseller/ DistributorDAS, a legal protection insurance provider and part of Generali Assicurazioni, partnered with Denuncia Online to offer their insured customers an innovative online complaint filing service. DAS customers can draft complaints directly online, follow a guided and secure process, and transmit complaints to the Public Prosecutor's Office in a few clicks. This partnership provides DAS with a digital channel to support their policyholders.
• Lexia (Studio Legale)coreStrategic or Co-development PartnerDenuncia Online was founded with support from Lexia, an experienced criminal law firm. The Lexia team provides legal expertise and professional consultation services through the platform. Professionals collaborating with Denuncia Online work alongside Lexia, ensuring high-quality legal guidance for users.
• Yousign SAScoreTechnology or IntegrationDigital signature service provider integrated into the Denuncia Online platform. Users sign complaint documents electronically through the Yousign service, which is necessary for the legal validity of the filed complaints and their transmission to judicial authorities.
• Calendly, LLCgeneralTechnology or IntegrationAppointment scheduling platform integrated for booking legal consultations with criminal lawyers. Users select their preferred date and time for video consultations through the Calendly integration embedded on the platform.
• Stripe Payments Europe / Stripe Technology EuropecoreTechnology or IntegrationPayment processing provider for credit/debit card transactions and PayPal payments. Stripe's certified transaction system enables secure payment collection for complaint filing and consultation services, with Stripe cookies also used for fraud prevention.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• LegalZoom: Large US-based online legal-services platform offering standardized document generation across many categories. Operates the same broad category of online legal-services that Denuncia Online targets but at significantly greater scale and breadth.
• JustAnswer: Online platform for paid consultations with experts across legal and other professional categories. Mirrors the consumer paid-consultation motion Denuncia Online layers on top of its complaint-filing product.
• Rocket Lawyer: Global online legal-services platform providing document automation, digital signatures, and attorney consultations. Closely comparable business model to Denuncia Online's combination of guided form generation, digital signing, and paid legal consultation.

Direct peers

• LegalPlace: French online self-service legal-services platform offering standardized document generation, digital signatures, and attorney consultations. Directly comparable to Denuncia Online's model of digitizing traditionally in-person legal filings; relevant as a same-category peer in a different geography.
• Avvocati.it: Leading Italian online legal-services platform connecting consumers with lawyers and providing legal information. Targets the same Italian consumers seeking easier access to legal services, with overlapping use cases in complaints and consumer-rights matters.

Others

• DAS (Generali Assicurazioni): Italian legal-protection insurance provider and Denuncia Online's distribution partner. Operates in the adjacent legal-services ecosystem as an insurer covering policyholders' legal costs, and is a strategic channel partner rather than a direct competitor.
• Lexia Studio Legale: Italian criminal-law firm that co-developed Denuncia Online and supplies the platform's legal expertise and consultation network. A strategic partner and ecosystem participant rather than a competing platform.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks3 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/denunciaonline

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DENUNCIA ONLINE S.R.L.