PAN LONDON SINGLE HOMELESSNESS PREVENTION SERVICE LIMITED

What PAN LONDON SINGLE HOMELESSNESS PREVENTION SERVICE LIMITED does

Pan London Single Homelessness Prevention Service Limited (trading as SHPS) is a UK private limited company structured as a collaborative initiative that delivers homelessness prevention and relief services for single adults aged 18 and over across nine London boroughs (Brent, Waltham Forest, Hackney, Ealing, Hillingdon, Hammersmith & Fulham, Harrow, Hounslow, and Kensington & Chelsea). The organisation's core product is the Single Homeless Prevention Service, which develops Personal Housing Plans with each referred client, sources accommodation within Local Housing Allowance rates, and provides ongoing support with monthly check-ins for at least eight months after housing is secured.

The service is delivered through a partnership model in which Local Authorities refer individuals after assessment, and four established homelessness charities (Crisis, Hestia, Riverside, and Single Homeless Project) act as frontline delivery partners across the boroughs. SHPS has no proprietary technology platform; it operates through the Brent Customer Portal for referral processing and case management, and supplements this with dedicated Client Support Services and Landlord Partnership Services components. A COVID-19 emergency response variant was added during the pandemic to help rehouse the "Everyone In" cohort into permanent accommodation.

SHPS is funded on an outcomes-based model by commissioning Local Authorities, with part-funding from the government's Life Chances Fund. The service is free to end users; there is no pricing model for individuals. Revenue mechanics are aligned with the Homelessness Reduction Act 2017, which gives Local Authorities statutory duties to prevent and relieve homelessness, making SHPS a direct compliance partner for borough commissioning. No equity investors, parent companies, or subsidiaries are disclosed, and SHPS was commended at the London Homelessness Awards 2018.

Name

PAN LONDON SINGLE HOMELESSNESS PREVENTION SERVICE LIMITED

Legal name

PAN LONDON SINGLE HOMELESSNESS PREVENTION SERVICE LIMITED

Website

https://shpslondon.org

Company type

Private

Founded year

2019

Operating status

Operating

Short description

SHPS is a UK collaborative initiative that delivers outcomes-based homelessness prevention services for single adults aged 18+ across nine London boroughs, using Local Authority referrals and four charity delivery partners.

Ownership category

akta.pro rank

Product category

Homelessness Prevention Services

NAICS

Community Housing Services (62422), Other Community Housing Services (624229), Services to Buildings and Dwellings (5617)

SIC

Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Homelessness prevention services
• Housing support services
• Local authority partnerships
• Tenancy sustainment support
• Housing benefit assistance

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Outcome-based payments from Local Authorities: SHPS is funded by Local Authorities based on successful housing outcomes delivered. The organisation is paid according to the number of successful outcomes achieved, creating complete alignment of incentives between SHPS and the referring Local Authorities.
2. Life Chances Fund (Government): Part funding provided by the government's Life Chances Fund, which supports social impact programmes addressing homelessness.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

SHPS delivers homelessness prevention and relief for single adults aged 18 and over across nine London boroughs. The service accepts referrals from Local Authorities, develops Personal Housing Plans with named workers, sources accommodation within Local Housing Allowance rates, and provides ongoing support for at least 8 months after housing is secured with monthly check-ins.

Product overview

SHPS is a single, unified service offering homelessness prevention and relief for single people aged 18 and over across nine London boroughs. The core service consists of the Single Homeless Prevention Service, which incorporates a Personal Housing Plan methodology, supported by dedicated Client Support Services and Landlord Partnership Services. These components work together: clients receive personalised housing plans and ongoing case management, while landlords receive property management support and guaranteed named contacts. The service is delivered through local authority partnerships and delivery organisations (Crisis, Hestia, Riverside, and Single Homeless Project), with a COVID-19 emergency response component added during the pandemic.

Differentiator

Problem solved

Functional benefit

Products and services

• Single Homeless Prevention Service (SHPS) A commissioned homelessness prevention and relief service for single adults aged 18+ in London, delivered in partnership with Local Authorities and four frontline delivery organisations (Crisis, Hestia, Riverside, and Single Homeless Project). The service develops Personal Housing Plans, secures accommodation within Local Housing Allowance rates, attends property viewings, and provides ongoing support for at least 8 months post-placement with monthly check-ins.
• Landlord Partnership Services A dedicated engagement programme for private sector landlords offering shared HMO, studio, or one-bedroom accommodation within Local Housing Allowance rates. The service provides landlords with named contacts for issue resolution, Housing Benefit coordination, and ongoing tenant support to help sustain tenancies for a minimum 12-month period.

Quantifiable outcome

• Ongoing support provided for at least 8 months after homelessness is prevented or relieved
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• CrisiscoreStrategic or Co-development PartnerSHPS delivery partner providing frontline homelessness prevention services. Crisis is one of four delivery partners delivering services on behalf of SHPS, with primary responsibility for the Brent borough.
• HestiacoreStrategic or Co-development PartnerSHPS delivery partner providing frontline homelessness prevention services. Hestia delivers services in multiple boroughs including Kensington & Chelsea, Hillingdon, and Ealing.
• RiversidecoreStrategic or Co-development PartnerSHPS delivery partner providing frontline homelessness prevention services. Riverside is one of the four organisations with extensive experience supporting homeless people.
• Single Homeless Project (SHP)coreStrategic or Co-development PartnerSHPS delivery partner providing frontline homelessness prevention services. SHP delivers services in Hackney and Waltham Forest boroughs.
• London Boroughs (Local Authorities)coreStrategic or Co-development PartnerSHPS operates in partnership with Local Authorities across nine London boroughs. Councils refer individuals to SHPS and commission the service on an outcomes basis. Partner boroughs include Brent, Waltham Forest, Hackney, Ealing, Hillingdon, Hammersmith & Fulham, Harrow, Hounslow, and Kensington & Chelsea.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Thames Reach: Thames Reach is a London-based charity supporting homeless and vulnerably housed adults, with services overlapping SHPS's borough coverage. It is comparable as a direct delivery peer for single homelessness case management and supported accommodation.
• Hestia: Hestia is one of SHPS's four delivery partners and provides frontline homelessness and domestic abuse support across London boroughs including several that SHPS operates in. It is directly comparable as a delivery peer for single homelessness prevention services.
• Single Homeless Project (SHP): SHP is one of SHPS's four delivery partners and a London-focused charity preventing and relieving single homelessness. It is directly comparable, providing the same Personal Housing Plan and case-managed support model for single homeless people across London boroughs.
• St Mungo's: St Mungo's is one of the largest London-based charities working with homeless adults, providing shelter, recovery, and prevention services. It is a direct peer as it operates very similar single homelessness prevention and accommodation sustainment models across multiple London boroughs.
• Crisis: Crisis is one of SHPS's four delivery partners and independently operates as a major UK homelessness charity. It is directly comparable as it delivers frontline homelessness prevention and relief services in London boroughs alongside SHPS, serving the same single homeless population.

Broad incumbents

• Centrepoint: Centrepoint is a major UK charity focused on youth homelessness, providing accommodation and support across multiple regions. It is a broad incumbent comparable to SHPS because it serves an overlapping homelessness prevention population and operates commissioned Local Authority contracts.
• Riverside: Riverside is one of the UK's largest housing associations and one of SHPS's four delivery partners. It is comparable as it provides supported housing, homelessness services, and outcomes-based delivery across London and the UK at considerably greater scale and broader scope than SHPS.
• Shelter: Shelter is the UK's largest housing and homelessness charity, providing advice, advocacy, and frontline services nationwide. It is a broad incumbent comparable to SHPS because it serves overlapping homelessness prevention beneficiaries and is a leading sector voice shaping Local Authority commissioning approaches.
• Look Ahead Care and Support: Look Ahead is a major provider of supported housing and homelessness services across London and the South East. It is a broad incumbent comparable to SHPS for delivering homelessness prevention and supported accommodation services under Local Authority commissioning frameworks.

Emerging players

• Beam (homelessness crowdfunding): Beam is a UK tech-enabled nonprofit providing employment-focused support to homeless individuals, operating across London. It is an emerging player comparable to SHPS because it targets the same single homeless population with a more technology-enabled case management and outcomes-tracking model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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