TimeBank Civic Inc.

What TimeBank Civic Inc. does

TimeBank Civic Inc. is a Canadian civic digital infrastructure platform that enables time-based reciprocal exchange between community members, operating on the principle that one hour of service rendered equals one hour of service received regardless of the type of assistance. The platform is delivered as a Progressive Web App (PWA) accessible directly via mobile browser through QR-code scanning, with planned native iOS and Android applications in a later phase. The technical stack is built on Supabase for backend and database hosting on Canadian servers, Firebase for SMS authentication and push notifications, and Resend for transactional email, with privacy-by-design features including first-name-only public visibility, postal-code truncation, row-level security, k-anonymity, and differential privacy for research data.

The company targets a heterogeneous set of end users — newcomers to Canada, students, families, and seniors — alongside institutional stakeholders including educational institutions, municipalities, community organizations, and academic researchers. The platform supports personal dashboards, secure member-to-member messaging, community events, skills and profile management, and engagement certificates documenting civic participation. It explicitly aligns its design with Canadian public policy frameworks including the federal social isolation strategy, reconciliation with Indigenous peoples, the Accessible Canada Act, and PIPEDA data protection requirements.

TimeBank Civic operates as a non-commercial public interest infrastructure: the platform is free for members, with no advertising, data monetization, or data sales. Revenue mechanics are not disclosed but appear to rely on institutional partnerships and public-interest funding. The company is headquartered in Montreal, Quebec, and is privately held with no disclosed investors, funding rounds, or institutional ownership.

Name

TimeBank Civic Inc.

Legal name

TimeBank Civic Inc.

Website

https://timebankcivic.com

Company type

Private

Operating status

Operating

Short description

TimeBank Civic Inc. is a Canadian civic digital infrastructure platform that enables members to exchange time-based services (1 hour given = 1 hour received) via a Progressive Web App. It serves newcomers, students, families, seniors, municipalities, and researchers across Canada on a non-commercial basis.

Ownership category

akta.pro rank

Product category

Time Banking Platform

NAICS

Civic and Social Organizations (813410)

SIC

Services-Social Services (8300)

akta.pro primary industry

Digital Inclusion & Civic Tech (Connectivity, GovTech for Social Good) (BPAGALAK)

akta.pro secondary industries

Local & Neighborhood Community Platforms (MPACAJAI), Civic Education & Community Engagement (Voting, Local Government) (EDAAAFAC)

Keywords

• Time banking platform
• Community exchange platform
• Civic digital infrastructure
• Mutual aid network
• Social cohesion technology

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Free Membership Platform: TimeBank Civic operates as a non-commercial public interest infrastructure with no advertising, no monetization, and no data selling. The platform is free for all community members. Revenue appears to come from institutional partnerships and public funding rather than user fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

TimeBank Civic operates a free Progressive Web App (PWA) that enables community members to exchange time-based services on an equitable one-hour-for-one-hour basis regardless of service type. The platform includes a personal dashboard, secure member-to-member messaging, community event organization, profile and skills management, and engagement certificates, functioning as non-commercial civic digital infrastructure for Canadian communities.

Product overview

TimeBank Civic offers a single unified mobile application (delivered as a Progressive Web App) for time-based community exchange. The platform connects members for reciprocal skill-sharing and mutual aid, operating on the principle that one hour of service equals one hour received, regardless of the type of assistance provided. Key features include a personal dashboard for managing exchanges, secure member-to-member messaging, community events, profile and skills management, and certificates of civic engagement. The application targets new arrivals, students, families, seniors, educational institutions, municipalities, community organizations, and researchers across Canada.

Differentiator

Problem solved

Functional benefit

Products and services

• TimeBank Civic Application Progressive Web App enabling community members to exchange time-based services on a one-hour-for-one-hour basis. Features include a personal dashboard, secure messaging, community events, profile and skills management, and engagement certificates. Targets new arrivals, students, families, seniors, educational institutions, municipalities, community organizations, and researchers across Canada.

Quantifiable outcome

• Accelerated integration for newcomers through structured mutual aid and civic education
• +3 more outcomes

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• SupabasecoreTechnology or IntegrationCloud infrastructure and database services provider. Hosts TimeBank Civic data on Canadian servers. Provides backend database capabilities for the platform's member data, activity logs, and exchange records.
• Firebase (Google)coreTechnology or IntegrationSMS authentication and push notification services. Firebase handles phone number verification for account creation and delivers push notification tokens for member activity alerts. Phone numbers and device tokens are the only data shared.

Scale indicators2 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• hOurworld: Online time-banking network that lets members exchange hours of service for hours of service. Directly comparable to TimeBank Civic's core mechanic, with a longer operating history and global rather than Canadian-only footprint.
• Buy Nothing Project: Hyperlocal gift-economy network of neighborhood groups exchanging goods and services without money. Comparable as a community-led, non-commercial mutual-aid platform with similar local-network-effect dynamics.
• Village to Village Network: Network of 'villages' that coordinate neighbor-to-neighbor support for aging-in-place seniors. Comparable to TimeBank Civic's senior-isolation use case and mutual-aid model, though typically organized offline by geographic chapter.
• TimeRepublik: Digital platform for time-based exchange between members across countries. Directly comparable as a tech-first time-banking service, though it operates globally rather than with TimeBank Civic's local-civic emphasis.
• Front Porch Forum: Vermont-based neighborhood community platform connecting local residents for mutual aid, announcements, and civic engagement. Closely comparable in its hyperlocal community-cohesion mission and reliance on community-led growth.

Emerging players

• Civilla: Civic-technology nonprofit designing human-centered public services and digital tools for governments. Comparable as a mission-driven civic-tech peer operating in the same public-interest digital infrastructure space.
• Mutual Aid Hub / MutualAidHub: Mutual-aid infrastructure platform helping local groups coordinate resource sharing and community support. Comparable as a digital layer over grassroots mutual aid, overlapping with TimeBank Civic's social-cohesion mission.

Regional players

• Cohere: Community and civic engagement platform focused on participatory democracy and local organizing, with roots outside Canada. Comparable as a civic-tech platform targeting municipalities and community organizations.

Broad incumbents

• Nextdoor: Large-scale neighborhood social network used for local connection, mutual aid, and community organizing. Comparable as a hyperlocal community platform, though it operates commercially and at vastly greater scale.
• TimeBanks USA: Established nonprofit supporting time-banking initiatives across the United States. Comparable as the incumbent organizer of the time-banking model that TimeBank Civic applies to a Canadian civic-infrastructure context.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TimeBank Civic Inc.