Town Of North Haven

What Town Of North Haven does

Town of North Haven is a municipal government entity incorporated in 1847, governing one of Maine's fourteen unbridged island communities located in Penobscot Bay approximately twelve miles from Rockland. It serves a year-round population of 355 (per the 2010 Census) that swells seasonally with returning property owners and visitors in July and August, and it is the sole local provider of emergency services (police, fire, EMS, medical clinic), public works, water and sewer utilities, harbormaster and transfer station services, code enforcement, planning and land use administration, clerk services, tax collection, and a General Assistance program. Access to the island is exclusively via a Maine Department of Transportation ferry making three daily round trips from Rockland, making the town the monopoly provider of on-island governance and essential services within its jurisdiction.

The town's core digital infrastructure is a Revize-powered municipal website (northhavenmaine.org) providing department directories, meeting minutes, ordinances, news, calendars, and business listings. Operational technology layers include a CAI AxisGIS online property mapping and assessment service (with data current as of April 1, 2025), an online tax payment portal supporting separate real estate and personal property transactions with partial payment acceptance, and a YouTube channel used for meeting recordings and public transparency. The website offers translation across more than 50 languages, supporting accessibility for a diverse seasonal population. Revenue is generated through property taxes, user fees, and state and federal funding allocations rather than commercial pricing, and no financial figures are publicly disclosed on the town website.

The entity is governed by an elected Select Board with committees and boards spanning Planning, Board of Appeals, Board of Assessors, Budget Committee, Medical Services Board, Recreation Council, School Board, Mullin's Head Park Commission, and others. It is currently executing a Comprehensive Plan Update spanning 2025 to 2027, alongside capital priorities including the Thorofare Waterfront Project and a Public Safety Building project, and has issued an active Request for Engineering and Design Services. Leadership includes Town Administrator Rebekah Carmichael-Austin, Treasurer Joette DeBlois, and Assessor's Agent Tammy Brown, with 1-10 listed employees operating primarily from the Town Office at 16 Town Office Sq, North Haven, ME 04853.

Name

Town Of North Haven

Legal name

Town of North Haven

Website

https://northhavenmaine.org

Company type

Private

Founded year

1847

Operating status

Operating

Headcount range

1–10 employees

Short description

Town of North Haven is a municipal government serving approximately 355 year-round residents on an unbridged Penobscot Bay island, providing emergency services, utilities, public works, code enforcement, tax collection, and digital government services including online tax payment and GIS property mapping.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Water Supply and Irrigation Systems (221310), Administration of Housing Programs, Urban Planning, and Community Development (925), Community Housing Services (62422)

SIC

Water Supply (4941), Refuse Systems (4953), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Electric, Gas & Sanitary Services (4900), Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), State/Provincial Transportation, Roads & Public Works Administration (BPAIABAK), Local Public Health & Human Services Administration (BPAIACAK), City/Municipal Public Health Departments (HLAJAAAC)

Keywords

• Municipal government services
• Public safety administration
• Property tax collection
• Island utility management
• GIS property assessment

Headquarters

HQ city

North Haven

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels4 records

Marketing channels4 records

Core offering

The Town of North Haven operates a municipal government providing essential local services on a Penobscot Bay island, including emergency services (police, fire, EMS, medical clinic), public works, water and sewer utilities, harbormaster, transfer station, code enforcement, planning and land use, tax collection, clerk services, and general assistance. Digital touchpoints include the official website, online tax payment portal, CAI AxisGIS property mapping, and YouTube/Facebook channels for public communications.

Product overview

Town of North Haven operates a comprehensive municipal government services portal serving one of Maine's fourteen unbridged island communities in Penobscot Bay. The website serves as the primary digital interface for accessing town government functions including clerk services, code enforcement, emergency services (police, fire, EMS, medical clinic), public works (roads, sewer, water), harbormaster services, transfer station, and planning/land use services. The town also provides General Assistance for residents in need. Key digital tools include CAI AxisGIS for property mapping and an online tax payment portal. The town is currently undertaking a Comprehensive Plan Update process spanning 2025-2027 to guide growth, development, and infrastructure planning for the next decade.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services Municipal emergency response services including Police Department, Fire Department, Emergency Medical Services, Animal Control, and the North Haven Medical Clinic, serving the island's emergency response needs for year-round and seasonal residents.
• Public Works Services Municipal public works providing road maintenance, sewer, water, and infrastructure management for the island community.
• Harbormaster Services Municipal harbormaster services managing marine activities, ferry services, docking, and waterfront operations for North Haven's maritime community.
• Transfer Station Municipal waste management, recycling, and refuse collection service for the island community.
• Town Clerk Services Municipal clerk services providing vital records, licensing, and administrative services including document filing and public access to town records.
• Code Enforcement Services Municipal code enforcement handling building permits, zoning compliance, code violations, and land use enforcement for the island community.
• General Assistance Program Municipal welfare program helping individuals and families meet basic needs including housing, food, fuel, utilities, medical assistance, and burial costs.
• Planning and Land Use Services Municipal planning and land use services including Planning Board, Board of Appeals, and comprehensive planning for responsible land use and zoning on the island.
• CAI AxisGIS Online Mapping Online map and property assessment information service providing property search by name, address, street name, or map/lot number, with property record cards and TRIO Valuation Reports; assessment data current as of April 1, 2025.
• Online Tax Payment Portal Digital government window portal for online real estate and personal property tax payments, accepting partial payments with separate transactions required for each tax type.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Maine Department of TransportationcoreOthersThe Maine Department of Transportation provides ferry service to North Haven with three round trips daily from Rockland. This is the only access point to the island as North Haven is one of Maine's fourteen unbridged island communities. Ferry service is dependent on weather conditions including wind and tide.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Town of Islesboro: Unbridged Penobscot Bay island town served by Maine DOT ferry from Lincolnville. Operates a comparable municipal service portfolio including ferry-supported access, public safety, and water/wastewater utilities for a small island population — direct structural analog.
• Town of Vinalhaven: Largest and nearest unbridged island community in Penobscot Bay — North Haven separated from Vinalhaven in 1847 — operating the same municipal service stack (police, fire, EMS, water, sewer, transfer station) for an island population reached only by Maine DOT ferry. Closest functional peer in geography, service mix, and operating constraints.
• Town of Cranberry Isles: Unbridged island community near Acadia National Park served by ferry from Manset. Operates small-scale municipal government including public works and emergency services for a year-round population under 100 — close functional peer for very small island municipal operations.
• Town of Matinicus Isle Plantation: Most remote of Maine's unbridged island communities, served by Maine DOT ferry. Operates a minimal municipal service portfolio for a small year-round population with extreme isolation — direct peer on isolation and ferry-dependency dimensions.
• Town of Chebeague Island: Casco Bay unbridged island community served by Casco Bay Lines ferry. Operates its own municipal government with public safety, public works, and utility services — comparable island-municipality model with similar ferry-dependent access.
• Town of Stonington: Deer Isle-Stonington area island community with year-round municipal services, water and sewer utilities, transfer station, and marine-dependent economy. Operates at comparable small-town scale with similar seasonal population dynamics.
• Frenchboro: Unbridged island community in Blue Hill Bay served by Maine DOT ferry from Bass Harbor. One of Maine's smallest municipal entities, operating public safety and basic services for a tiny year-round population — extreme scale analog to North Haven's operating environment.
• Town of Deer Isle: Penobscot Bay island community (connected by bridge but with strong island character) operating a full municipal service stack including emergency services, water district, and transfer station for a small year-round population — comparable small-scale municipal delivery model.
• Monhegan Plantation: Unbridged island community (plantation form of municipal government) 12 miles offshore in the Gulf of Maine, served by seasonal ferry. Operates municipal services at a very small scale similar to North Haven's, with comparable isolation constraints.
• Town of Swan's Island: One of Maine's 14 unbridged island communities, served by Maine DOT ferry from Bass Harbor. Operates full municipal services including school, public works, and emergency response for a very small year-round population — North Haven's most direct structural peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@TownofNorthHaven-c6k
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/town-of-north-haven

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of North Haven