Xiber Hawaii

What Xiber Hawaii does

Xiber Hawaii (now operating as Xiber, LLC following a recent merger and rebrand) is a private US telecommunications service provider founded in 2002 and headquartered in Honolulu, Hawaii. The company delivers internet, managed Wi-Fi, hosted voice, cloud connectivity, IPTV, and cybersecurity services to two primary customer segments: businesses ranging from small shops to large enterprises, and multi-dwelling unit (MDU) property owners in the condo and hospitality verticals. Across its customer base, Xiber serves approximately 40 MDU properties covering nearly 9,000 units in more than a dozen US states, with Hawaii as its original market and nationwide delivery as its current footprint.

The company's core technical differentiator is a multi-format hybrid transport network that combines fiber-optic delivery with FCC-licensed fixed wireless point-to-point radios. Xiber claims this architecture delivers roughly 50% faster speeds than fiber alone and single-digit millisecond latency, versus the high-double- or triple-digit millisecond latency typical of legacy networks. Service tiers range from 100 Mbps to multi-gigabit symmetrical circuits. Layered on top of the connectivity layer are managed services — Managed Wi-Fi, 24/7 Network Monitoring, Xiber TV (plus DirecTV and DISH partnerships), Xiber Home Automation, and common-area/leasing-office Internet — that monetize per-property managed service contracts in addition to pure bandwidth MRR.

Commercially, Xiber operates a B2B direct-sales model with custom quote-based pricing executed through Service Orders. The revenue mix is subscription-recurring (MRC), supplemented by non-refundable installation fees, a 3-month MRC cancellation fee, modification charges (up to $50), late charges, and reconnection/deposit fees. The company has no disclosed outside funding, operates with 11–50 employees, and is incorporated in Delaware as Xiber Hawaii Hawaii, LLC. The Terms of Service are governed by Indiana law, and the entity has no public certifications, patents, trademarks, or disclosed partnerships beyond reseller relationships with DirecTV and DISH.

Name

Xiber Hawaii

Legal name

Xiber Hawaii Hawaii, LLC

Website

https://xiberhawaii.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Xiber Hawaii (now Xiber, LLC) is a US telecommunications provider delivering business internet, managed Wi-Fi, hosted voice, IPTV, and cybersecurity to SMBs, enterprises, and MDU/hospitality property owners via hybrid fiber and FCC-licensed fixed wireless networks.

Ownership category

akta.pro rank

Product category

Business Internet Services / Telecommunications

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE)

akta.pro secondary industries

Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD), Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Business internet services
• Fixed wireless broadband
• Managed Wi-Fi solutions
• MDU connectivity services
• Fiber-optic internet

Headquarters

HQ city

Honolulu

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Service Subscription (MRC): Monthly Recurring Charges (MRC) for internet services delivered via fiber and fixed wireless hybrid network. Services are billed monthly with payment due 5 days after invoice receipt. Service terms auto-renew month-to-month after initial term unless terminated with 30 days notice.
2. Add-on Services (TV, Home Automation, Monitoring):

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Xiber Hawaii is a nationwide telecommunications provider selling gigabit-class business and multi-dwelling unit (MDU) internet connectivity delivered over a proprietary hybrid network that combines fiber-optic links with FCC-licensed fixed wireless point-to-point radios. Service revenues are generated primarily through monthly recurring subscriptions on custom Service Orders, with add-on offerings including managed Wi-Fi, 24/7 network monitoring, IPTV (Xiber TV, DirectTV, DISH), home automation, and common-area internet for property owners.

Product overview

Xiber (formerly Xiber Hawaiʻi) is a nationwide telecommunications service provider offering a portfolio of Internet and connectivity services. The core offering consists of Business Internet Service providing Gigabit-class symmetrical circuits with single-digit latency using hybrid fixed wireless and fiber-optic delivery, and MDU/Condo/Hospitality Internet services for multi-dwelling properties. These core services are enhanced by add-on modules including Managed Wi-Fi, Network Monitoring, Xiber TV, DirectTV Streaming Services, DISH Network TV, Xiber Home Automation, and Common Area Internet. The company operates a multi-format hybrid transport network combining licensed fixed wireless links and fiber-optic connections, claiming 50% faster delivery than fiber cables alone.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Internet Service Gigabit-class symmetrical business internet (100 Mbps to 1,000+ Mbps) delivered over a hybrid fiber-optic and FCC-licensed fixed wireless network with single-digit millisecond latency, redundancy for maximum uptime, and 24/7 monitoring. Targeted at small businesses through mega corporations requiring super-fast, reliable connectivity with superior service.
• MDU / Condo / Hospitality Internet Service Property-level managed internet and connectivity service for multi-dwelling units, condominiums, and hospitality properties, including managed Wi-Fi distribution, 24/7 network monitoring, common-area and leasing-office internet, and pre-installed resident Wi-Fi. Sold to property owners and managers as a turnkey resident amenity.
• Xiber TV Television streaming and entertainment service offered to MDU and hospitality property residents and guests via the Xiber platform.

Quantifiable outcome

• 50% faster than fiber cables alone
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hotwire Communications: Hotwire Communications is a fiber-to-the-home and managed Wi-Fi provider specializing in MDU, condominium, and hospitality properties with bundled TV and smart-home services. It competes with Xiber's MDU/Condo/Hospitality offering on essentially the same go-to-market.
• Rise Broadband: Rise Broadband is one of the largest fixed wireless internet service providers in the U.S., delivering broadband to residential and business customers in mostly suburban and rural markets. It directly competes with Xiber in the licensed fixed wireless broadband segment.
• Starry Group Holdings: Starry is a fixed wireless ISP delivering gigabit broadband to residential and MDU customers using point-to-multipoint millimeter-wave technology. It is a direct peer to Xiber's hybrid fixed wireless + fiber model serving MDUs with bundled Wi-Fi and TV services.
• NextLink Internet: NextLink Internet is a fixed wireless and fiber broadband provider focused on business, MDU, and rural customers across multiple U.S. states. It is comparable to Xiber in operating a hybrid fixed wireless + fiber network selling into business and MDU verticals.
• Pavlov Media: Pavlov Media is an MDU-focused ISP providing managed internet, video, and Wi-Fi services to apartments, student housing, and condo developments nationwide. It is a direct peer to Xiber in the property-level managed broadband segment.
• GeoLinks: GeoLinks is a California-based fixed wireless and fiber ISP focused on business, enterprise, and MDU customers with gigabit-capable, low-latency connectivity. Like Xiber, it sells to businesses and property owners on speed/latency differentiation rather than mass-market cable broadband.
• WaveDivision Capital / WaveDirect: WaveDivision/WaveDirect operates fiber and fixed wireless networks serving MDU and enterprise customers with managed connectivity. It is comparable to Xiber's fiber + fixed wireless hybrid network approach and MDU/hospitality focus.
• Anywhere Wireless: Anywhere Wireless is a Hawaii-based fixed wireless ISP serving Oahu businesses and residences with gigabit speeds. It is a direct regional peer to Xiber's Hawaii business internet service on essentially the same technology and customer profile.

Broad incumbents

• Spectrum Business (Charter Communications): Spectrum Business is Charter Communications' commercial broadband, voice, and managed services arm serving SMB and enterprise customers nationwide. It is a broad incumbent competing against Xiber for business broadband and MDU bulk agreements with much larger scale.

Regional players

• Hawaiian Telcom: Hawaiian Telcom is the incumbent ILEC in Hawaii offering business internet, voice, and managed services across the islands. It is the dominant telecom competitor in Xiber's home market and competes for the same business and MDU customers in Hawaii.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/xiber-hawaii-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xiber Hawaii