NEUTRALIS S.R.L.

What NEUTRALIS S.R.L. does

Neutralis S.R.L. is an Italian private limited company building an intelligent diagnostics and predictive maintenance platform for heat pump infrastructure. The platform combines a physics-based digital twin (licensed from Modelon and co-developed with Politecnico di Milano) with a machine learning engine to monitor heat pumps in real time, detect faults before customers notice them, and predict failures before they escalate. The product architecture consists of embedded IoT sensors that stream data to the Neutralis Cloud, an ML engine for pattern recognition and predictive analytics, a technician-facing management platform with 3D repair schematics and a chat-based support chatbot, a customer web/mobile portal for notifications and scheduling, and an OEM integration layer available via API, modular sensor kits, or embedded firmware with sub-30-day integration time.

The company serves two primary B2B segments: OEM heat pump manufacturers seeking to add a smart diagnostics layer to their products, and HVAC technician SMEs recruited into a free-to-franchise management network with intelligent job routing, pre-diagnosed faults, and lead generation. Neutralis generates revenue through subscription/SaaS fees for its diagnostics platform and through its franchise partner model, with current reported dashboard metrics of 47 active systems, $12.4K monthly revenue, 98.5% uptime, and 2.3 average service calls per system. The company holds CE, FCC, and GDPR compliance certifications, operates in Italy and Spain with a stated roadmap into Germany, France, and the UK, and is backed by an advisory network drawn from Enel, EDP, and Aira.

Name

NEUTRALIS S.R.L.

Legal name

Neutralis S.R.L.

Website

https://neutralis.it

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Short description

Neutralis S.R.L. is an Italian deep-tech startup that combines a physics-based digital twin with machine learning to provide real-time fault detection, predictive maintenance, and technician workflow tools for heat pump OEMs and HVAC service franchises.

Ownership category

akta.pro rank

Product category

Heat Pump Diagnostics Software

NAICS

Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341), Heating Equipment (except Warm Air Furnaces) Manufacturing (333414)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Heating Equipment, Except Electric & Warm Air Furnaces (3433)

akta.pro primary industry

Heat Pump & Smart HVAC Controller Integration (HSAOANAD)

akta.pro secondary industry

Advanced Grid Integration & Control R&D (AI Forecasting, Digital Twins, Synthetic Inertia, Virtual Power Plants) (EUAMAOAG)

Keywords

• Heat pump diagnostics
• Predictive maintenance platform
• Digital twin simulation
• HVAC franchise software
• OEM heat pump integration

Headquarters

HQ city

Milano

HQ country

Italy

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Services: Subscription-based SaaS model for the intelligent diagnostics platform, providing real-time monitoring, predictive maintenance, and cloud-based analytics to franchise partners and OEM customers
2. Franchise Partnerships: Free-to-franchise management platform model where HVAC technicians join the franchise network; revenue generated through service coordination, job allocation fees, and potentially subscription tiers for premium features

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels3 records

Core offering

NEUTRALIS S.R.L. develops and sells an intelligent heat pump infrastructure platform that combines physics-based digital twin simulation with machine learning to deliver real-time fault detection, predictive maintenance, and streamlined technician workflows. The platform is delivered to OEM heat pump manufacturers via API, modular sensor kits, or embedded firmware integration, and to HVAC technicians through a free-to-franchise management platform with intelligent job routing, 3D repair schematics, and chat-based technical support.

Product overview

Neutralis offers an end-to-end platform for intelligent heat pump infrastructure combining physics-based digital twin simulation with machine learning. The platform architecture consists of four integrated modules: Smart Diagnostics (real-time fault detection via embedded hardware), Technician Platform (free-to-franchise management with 3D schematics, predictive alerts, and chatbot), Customer Portal (web/mobile interface with notifications and scheduling), and Franchise Partner Dashboard (real-time business intelligence). The core technology stack includes IoT sensors for continuous monitoring, ML engine for predictive analytics, and digital twin for physics-based simulation. OEM Integration Solutions provide flexible integration options (API, sensor kits, embedded firmware) for heat pump manufacturers.

Differentiator

Problem solved

Functional benefit

Products and services

• Neutralis Platform

Quantifiable outcome

• 35% reduction in power usage from baseline
• +5 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• ModeloncoreTechnology or IntegrationLicensed digital twin technology from Modelon for physics-based simulation of heat pump systems. This forms the core technology foundation for Neutralis's intelligent diagnostics platform.
• Politecnico di MilanocoreStrategic or Co-development PartnerAcademic partnership for co-development of digital twin technology and ML capabilities. Leverages university research expertise in energy systems and simulation modeling.
• EnelminorOthersEnergy industry veterans with experience at Enel serve as advisors to Neutralis, providing strategic guidance for European market expansion and energy sector insights.
• EDPminorOthersEnergy industry veterans with experience at EDP serve as advisors to Neutralis, providing strategic guidance for European market expansion and energy sector insights.
• AiraminorOthersEnergy industry veterans with experience at Aira serve as advisors to Neutralis, providing strategic guidance for European market expansion and energy sector insights.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Caleffi: Caleffi is an Italian manufacturer of hydronic components and HVAC controls, including smart thermostatic and balancing valves for heating systems. While primarily a component manufacturer rather than a SaaS platform, Caleffi shares Neutralis's Italian base and focus on heating system optimization, and represents a potential partner or competitor in the Italian smart HVAC market.

Direct peers

• Tado°: Tado° is a European smart thermostat company with deep heat pump integration capabilities, providing remote control, scheduling, and efficiency optimization for residential heating systems. Both Tado° and Neutralis serve European heat pump owners with smart monitoring and service enablement, though Tado° focuses on residential consumer controls while Neutralis targets OEM and technician workflows.
• 75F: 75F provides IoT-powered smart HVAC controls with cloud-based analytics for commercial buildings, offering predictive intelligence and remote management similar to Neutralis's technician workflow tools. Both companies target HVAC efficiency through continuous monitoring and predictive alerts, with comparable AI/ML capabilities and channel partner programs for installers.
• GridPoint: GridPoint provides energy management and HVAC monitoring solutions for commercial buildings, with IoT sensors and analytics to optimize equipment performance and predict failures. Directly comparable to Neutralis's IoT sensor integration and predictive maintenance capabilities for HVAC systems, serving similar enterprise and channel partner customers.
• BrainBox AI: BrainBox AI applies artificial intelligence to HVAC and building energy optimization, using predictive analytics to detect inefficiencies and reduce energy consumption. Directly comparable to Neutralis's digital twin + ML approach for HVAC fault detection and predictive maintenance, with overlapping target customers including commercial building operators and HVAC service providers.
• EcoFactor: EcoFactor uses machine learning and behavioral analytics to optimize HVAC and heat pump performance for utilities and service providers. Comparable to Neutralis's predictive maintenance and efficiency optimization approach, with similar data-driven ML models and utility channel partnerships across energy efficiency programs.

Broad incumbents

• Schneider Electric (EcoStruxure): Schneider Electric's EcoStruxure platform offers building energy management and HVAC monitoring as part of a broader industrial IoT portfolio. Represents a major incumbent competitor with established relationships among European OEMs and large facility operators, where Neutralis would need to compete as a specialized niche player with deeper heat pump expertise.
• Generac (clean energy business): Generac is a major US-based power generation and energy technology company that has expanded into clean energy monitoring and management. While primarily known for backup generators, Generac's acquisition of energy monitoring companies makes it a broad incumbent in the connected energy space that could enter OEM heat pump diagnostics.

Emerging players

• Bidgely: Bidgely applies AI to home energy analytics, including appliance-level disaggregation and HVAC optimization insights for utilities. Both companies use ML to extract value from energy consumption data, though Bidgely focuses on whole-home analytics while Neutralis specializes in heat pump-specific fault detection and service technician enablement.
• Flair Puck: Flair makes smart vents and room-level HVAC control devices with cloud-based analytics to optimize heating and cooling distribution. Comparable in the smart HVAC monitoring and predictive optimization space, though Flair focuses more on room-level controls while Neutralis targets heat pump unit diagnostics and service workflows.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/neutralis-s-r-l

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NEUTRALIS S.R.L.