INCLUSIVE PROPERTY MANAGEMENT LIMITED

What INCLUSIVE PROPERTY MANAGEMENT LIMITED does

Inclusive Property Management Limited (IPM Lancaster) is a UK private limited company founded in 2021 and headquartered in Lancaster, operating as a fully managed student accommodation agency for small-scale private landlords. The company serves the Lancaster student market anchored by Lancaster University and the University of Cumbria, managing properties ranging from two to nine bedrooms across south Lancaster neighbourhoods including Bowerham, Primrose, Scotforth, Greaves, Moorlands, Fairfield, and the city centre. IPM's core commercial offering is the "Inclusive Landlord Package," an annual subscription-style management fee that bundles marketing and viewings, tenant placement, deposit protection, termly inspections, gas/electric/Wi-Fi/TV license management, boiler cover, repairs up to £100 per repair, specialist building and contents insurance, HMO and Lancaster City Council licensing, and LU Homes accreditation into a single recurring fee with guaranteed monthly income to the landlord.

Operationally, IPM runs a bifurcated model: tenant marketing, viewings, and lettings are handled by a channel partner, Escape Campus, while IPM itself owns property management, compliance, maintenance coordination, and tenancy administration. Technology underpinning the service is provided by the Arthur property management platform, including the Arthur Tenant App (iOS/Android) which gives students 24/7 issue-reporting with same-day contractor routing. Heating infrastructure is standardised via Eco Smart Thermostats installed by partner BHE, providing automatic frost protection and remote heating management. The company holds UKALA membership with Client Money Protection Scheme coverage and is registered with the Property Redress Scheme, while deposits are held via the Deposit Protection Service.

The customer base is composed exclusively of small private landlords, many of whom are absentee or overseas owners seeking a hands-off management solution. The team is led by founding directors Caroline Verden (25+ years in Lancaster student lettings, head of compliance) and Dawn Lockley (20+ years, operations and tenant liaison), supported by a finance assistant, lettings administrator, repairs coordinator, and main contractor. IPM has reported a 100% letting success rate across its portfolio since inception and an average 5% annual deduction from rent for repairs exceeding the £100 cap, indicating tight operational control within its narrow geographic remit.

Name

INCLUSIVE PROPERTY MANAGEMENT LIMITED

Legal name

Inclusive Property Management Ltd

Website

https://ipmlancaster.com/

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Inclusive Property Management Limited is a Lancaster-based student property management agency that provides a fully inclusive, annual-fee management package to small private landlords of student housing, partnering with Escape Campus for lettings and covering utilities, repairs, insurance, and compliance.

Ownership category

akta.pro rank

Product category

Student Property Management

NAICS

Residential Property Managers (531311)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Student Housing Property Management (BPAJAFAF)

akta.pro secondary industry

Off-Campus / University-Affiliated Housing Management (EDAEAFAB)

Keywords

• Student property management
• Student lettings
• Landlord management services
• HMO licensing compliance
• Rental property maintenance

Headquarters

HQ city

Lancaster

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Inclusive Property Management Package: Landlords pay for a comprehensive management service that covers all aspects of student property management including utilities, repairs up to £100, insurance, cleaning, compliance, and accreditation. The exact fee structure is not publicly disclosed and is quote-based per property.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Inclusive Property Management Limited (IPM Lancaster) provides end-to-end student accommodation management services to landlords in Lancaster, UK. Its flagship Inclusive Landlord Package covers property marketing, tenant placement (via partner Escape Campus), rent collection, repairs up to £100, utilities management (gas, electric, Wi-Fi, TV license), insurance, compliance, accreditation (LU Homes), and tenancy administration for student rental properties ranging from 2 to 9 bedrooms across south Lancaster.

Product overview

Inclusive Property Management (IPM) Lancaster operates as a student accommodation lettings and property management agency founded in 2021. The company offers a single integrated service model centered on the 'Inclusive Landlord Package' — a comprehensive, fully inclusive property management solution for student housing in Lancaster. The service portfolio encompasses student lettings (via partnership with Escape Campus), property maintenance and repairs, utilities management, insurance, compliance and accreditation, and tenancy administration. IPM manages properties ranging from 2 to 9 bedrooms across south Lancaster areas including Bowerham, Primrose, Scotforth, Greaves, Moorlands, Fairfield, and city centre. The company serves landlords (including overseas owners) and student tenants, providing a hands-off management model with guaranteed rental income.

Differentiator

Problem solved

Functional benefit

Products and services

• Inclusive Landlord Package A fully inclusive, subscription-based property management package for student accommodation landlords in Lancaster, covering marketing, viewings, lettings, deposit processing, termly visits, electric and gas management, Wi-Fi setup and maintenance, TV license, boiler cover and servicing, Lancaster City Council licensing, LU Homes accreditation, repairs up to £100 per repair, building and contents insurance, tenant contents insurance, and subsidised summer cleaning.
• Student Lettings Management End-to-end student property letting service delivered in partnership with Escape Campus, including property marketing, viewings, tenant placement, contract management, deposit protection, and right-to-rent checks for student landlords.
• Property Maintenance Services Day-to-day repair service for managed student properties covering maintenance up to £100 per repair, 24-hour emergency call-out service, annual boiler servicing with gas safety certification via partner BHE, and termly property inspections.
• Utilities Management Managed utilities service covering gas, electric, Wi-Fi setup and maintenance, and TV license for all managed student properties, including meter readings, usage monitoring, and payment of all energy costs.
• Compliance and Accreditation Services

Quantifiable outcome

• Only 5% average deduction from rent for repairs over £100 per year
• +1 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

One partnership is on record.

• Escape CampuscoreChannel Partner/ Reseller/ Distributor · 1 January 2021IPM Lancaster works hand-in-hand with Escape Campus, which manages the lettings side of all IPM properties. This partnership was established when IPM was founded in 2021. Escape Campus handles property marketing, tenant viewings, and tenant placement, while IPM handles ongoing property management, maintenance, and compliance. Together they share a 100% letting rate, successfully letting all properties before Christmas break each year.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Escape Campus: Escape Campus is IPM Lancaster's core channel partner, handling lettings and tenant acquisition for all IPM properties. It is also a student lettings agency operating in Lancaster targeting the same landlord and student segments, making it both partner and direct competitor in the local market.
• Student Cribs: Student Cribs is a UK-focused student property management company operating in multiple university cities, offering landlords a hands-off management service similar to IPM's inclusive package. It is a direct peer in the student-focused managed-lettings niche.
• Unipol Student Homes: Unipol is a UK non-profit student housing accreditation and management body that supports landlord accreditation standards including LU Homes in Lancaster. It is directly comparable as it operates in the same student housing quality and accreditation space that IPM manages compliance for.

Broad incumbents

• Martin & Co: Martin & Co is a large UK lettings and property management franchise network with branches across many university towns. It is a broad incumbent providing residential and student lettings services, competing for the same Lancaster landlord customers but without the student-specialist inclusive packaging.
• Belvoir Lettings: Belvoir is a national UK lettings and property management franchise with presence in university towns including Lancaster. It is a broad incumbent offering residential letting and management services competing for the same landlord segment, though without IPM's student-specialist bundled offering.

Regional players

• Purple Frog Property: Purple Frog is a Nottingham-based student letting agency with a similar full-management student-focused model. It is a regional player with comparable service positioning but operating in a different UK university city than IPM Lancaster.
• Student Homes Nottingham: Student Homes Nottingham is a regional student property management provider offering landlord services in a different UK university city. It is comparable as a regionally focused student letting specialist but does not directly compete with IPM in Lancaster.

Others

• Arthur Online: Arthur Online is the third-party property management software platform and tenant app that IPM uses for its core operations. It is an enabling technology provider whose product directly powers IPM's service delivery, making it thematically related rather than a competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ipmlancaster

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INCLUSIVE PROPERTY MANAGEMENT LIMITED