Safe Sport Risk Management Inc.

What Safe Sport Risk Management Inc. does

Safe Sport Risk Management Inc. (SSRM) is a privately held Canadian consultancy headquartered in Oakville, Ontario, that provides independent complaint management, investigation, mediation, hearing support, and educational services to youth sports organizations across Canada. The company primarily serves national, provincial, and local sports governing bodies that oversee youth sports programs, with a secondary focus on individual youth sports organizations such as hockey, soccer, and lacrosse associations. Its website states the mission as "Keeping the game safe and fun for players and their families," and positions its services as outsourced, neutral third-party handling of complaints, incidents, and disputes arising within youth sports.

SSRM's service portfolio comprises five core professional service lines: external complaint management, investigation, mediation, appearances at governing body hearings to provide evidence, and program review with recommendations. The firm has also introduced educational sessions covering sportsmanship and emotional/mental character development, currently scheduled for the '26-'27 hockey season. A web-based complaint submission portal allows complainants to submit structured complaints (name, email, phone, date of occurrence, sport association, respondent names, complaint details) with a 24-hour response guarantee. The company has no proprietary technology platform, no public API, and no software product; operations are practitioner-led and consultancy-based.

Revenue is generated through contractual professional service engagements with youth sports governing bodies and organizations. Pricing is not publicly disclosed and prospective clients are directed to contact the firm directly. The go-to-market motion is sales-led and direct, relying on the company website, a single listed phone number (289-242-8006), and a single listed email contact ([email protected]). Ownership appears to be individual or independent, with no disclosed investors, parent company, subsidiaries, or external funding. The company serves only the Canadian market and has no disclosed headcount, signaling a small owner-operated practice.

Name

Safe Sport Risk Management Inc.

Legal name

Safe Sports Risk Management Inc.

Website

https://safesportriskmanagement.com

Company type

Private

Operating status

Operating

Short description

Safe Sport Risk Management Inc. is an Oakville, Ontario-based consultancy providing independent complaint management, investigation, mediation, hearing support, and educational services to youth sports governing bodies and organizations across Canada.

Ownership category

akta.pro rank

Product category

Sports Governance Services

NAICS

Management Consulting Services (54161)

SIC

Services-Legal Services (8111)

akta.pro primary industry

National Governing Bodies (NGBs) (MPAKAFAC)

akta.pro secondary industry

Issues Management & Public Affairs Crisis Support (MPAAAOAG)

Keywords

• Complaint management services
• Youth sports investigation
• Sports mediation services
• Sports governance consulting
• Safeguarding advisory

Headquarters

HQ city

Oakville

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Professional Services: Revenue is generated through professional services including complaint management, investigation, mediation, appearances at hearings, and program reviews. Services are provided on a contractual basis to youth sports governing bodies.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

SSRM delivers outsourced complaint management, impartial investigation, mediation, and expert appearances at governing body hearings for incidents, accidents, and complaints arising in Canadian youth sports. The firm also reviews existing programs and provides recommendations, and offers educational sessions on sportsmanship and character development for the 2026-2027 hockey season.

Product overview

Safe Sport Risk Management Inc. (SSRM) offers a suite of complaint management and investigative services for youth sports organizations across Canada. The core offering includes external complaint management, investigation, mediation, governing body hearing appearances, and program review services—all delivered with over a decade of experience. The company also provides educational services for the '26-'27 hockey season covering sportsmanship and emotional/mental character development. An online complaint submission portal enables stakeholders to file complaints which receive response within 24 hours. The portfolio operates as a service-based model rather than a software product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• External Complaint Management Outsourced complaint handling service for Canadian youth sports governing bodies and organizations, providing intake, documentation, triage, and management of complaints with a 24-hour response commitment.
• Investigation Services Independent investigation of incidents, accidents, and complaints arising in Canadian youth sports, producing documented findings usable in governing body processes.
• Mediation Services Mediation of disputes arising from youth sports incidents and complaints, serving both complainants and respondents under a neutral third-party mandate.
• Governing Body Hearing Appearances Appearances by SSRM investigators and mediators at youth sports governing body hearings to provide expert evidence in support of complaint resolution.
• Program Review and Recommendations Review of youth sports organizations' existing programs and delivery of actionable recommendations to improve safety, compliance, and complaint handling practices.
• Sportsmanship and Respect Educational Sessions Educational sessions for youth athletes that teach sportsmanship and respect, including how to win gracefully and lose with dignity, offered for the 2026-2027 hockey season.
• Emotional and Mental Character Development Training Training program for youth athletes that develops strong emotional and mental character to improve athletic performance and well-being, offered for the 2026-2027 hockey season.

Quantifiable outcome

• 24-hour response time guarantee

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• Sport Resolutions: UK-based independent dispute resolution body for sport, offering mediation, arbitration, and safeguarding case management. Mirrors SSRM's model of independent third-party complaint and investigation services for sport governing bodies.
• U.S. Center for SafeSport: Independent U.S. body that investigates and resolves abuse and misconduct complaints in the Olympic and amateur sport movement. Directly comparable to SSRM in mission: third-party intake, investigation, and adjudication of safeguarding complaints in sport.
• Play by the Rules: Australian initiative providing education, resources, and case management for harassment and child protection issues in sport. Closely comparable to SSRM's combination of educational services and complaint management in youth sport.
• Office of the Sport Integrity Commissioner (OSIC): Canada's independent body that handles complaints of maltreatment and disputes within the Canadian sport system. Operates in the same Canadian youth and amateur sport ecosystem as SSRM and competes for the same type of complaint-management mandate.
• Sport Dispute Resolution Centre of Canada (SDRCC): Canadian national alternative dispute resolution service for sport-related disputes. Comparable to SSRM in providing independent mediation and arbitration for sport organizations and athletes in Canada.

Broad incumbents

• Sport Integrity Global Alliance (SIGA): International coalition promoting integrity and good governance across sport, including safeguarding standards. Comparable in theme to SSRM but operates as a global standards and ratings body rather than a case-handling service.
• McLaren Global Sport Solutions: Sport-specific management consulting practice advising leagues, federations, and governing bodies on integrity, governance, and operational matters. Adjacent to SSRM in serving sport governing bodies with advisory services, but at a broader strategic level.
• Child Protection in Sport Unit (CPSU): UK unit embedded within the NSPCC that supports sport organizations on safeguarding policy, training, and case management. Comparable to SSRM in addressing child safeguarding in youth sport, though delivered through a large charity infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Safe Sport Risk Management Inc.