What Town Of Bluefield does

The Town of Bluefield, Virginia is a municipal government entity in Tazewell County (Southwest Virginia) founded in 1884 that administers essential local government services to residents and businesses within its corporate limits. It operates a diversified municipal service portfolio including a 1.909 MGD water treatment plant serving approximately 2,300 connections (with wholesale supply to the Falls Mills community and Town of Pocahontas), refuse and recycling collection, public safety (a volunteer fire department of 21 personnel with ISO Class 6 rating and a municipal police department equipped with Flock Safety ALPR cameras), parks and recreation (including Harmony Acres Pool, four parks, and a Farmers Market), Graham Transit public transportation with a $0.25 fare, building and zoning permitting, and cemetery operations (Maple Hill Cemetery, operated since 1890). The Town also operates a historic Victorian-era venue (Sanders House, built 1896) and the Fincastle Golf and Event Center.

The underlying technology stack is conventional municipal IT rather than a technology platform: SCADA-based water quality monitoring (pH, turbidity, chlorine), GIS mapping services, ALPR camera surveillance with a 21-day data retention policy, and citizen-engagement tooling including InvoiceCloud paperless billing and TextMyGov SMS alerts. Core infrastructure investments include a 2021 water treatment plant expansion and a 1999-built fire station. The Town is governed by an elected Council with Mayor Donnie Linkous and an appointed Town Manager (Andrew Hanson) overseeing 14+ departmental directors.

Revenue is generated through a diversified municipal revenue stack: tiered usage-based water utility fees ($30.02 monthly minimum for the first 2,000 gallons, with graduated rates up to 1M+ gallons), real estate taxes ($0.26/$100 assessed value) and personal property taxes ($0.60/$100), business license taxes segmented by industry category, a 6.5% meals tax, refuse collection fees, parks and recreation rentals ($45-55/day shelter reservations, $25 swim lessons), and one-time administrative fees (permits, cemetery plots). Funding sources include Federal and State Mass Transit Grants supporting the $0.25 transit fare. The Town serves residents, local businesses, visitors/tourists, and surrounding communities via a direct-to-consumer municipal service model, with no shareholders or external ownership.

Name

Town Of Bluefield

Legal name

Town of Bluefield, Virginia

Website

https://bluefieldva.org

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town of Bluefield, Virginia is a municipal government administering essential local services — water utilities, refuse collection, public safety, parks and recreation, transit, and zoning — to approximately 2,300 water connections plus residents and businesses within its corporate limits in Southwest Virginia.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310)

SIC

Sanitary Services (4950)

akta.pro primary industry

Urban Renewal, Brownfield Redevelopment & Land Reuse (BPAIANAI)

akta.pro secondary industries

Brownfield Redevelopment & Land Reclamation (Cleanup for Reuse, Risk-Based Closure) (EUAIALAI), Grounds & Exterior Services (Landscaping/Snow Removal/Parking Lot Maintenance) (IMAIAAAF)

Keywords

• Municipal government services
• Water utility services
• Public transit
• Parks and recreation
• Public safety

Headquarters

HQ city

Bluefield

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Water Utility Fees: Monthly water billing based on consumption tiers - First 2000 gallons $30.02 minimum, with graduated rates for additional usage. Serves approximately 2300 connections plus Falls Mills community and Town of Pocahontas
2. Real Estate and Personal Property Taxes: Real Estate Taxes at $0.26 per $100 assessed value; Personal Property Taxes at $0.60 per $100 assessed value
3. Business License and meals Taxes: Retail Sales $0.16 per $100 gross sales; Business Services $0.21 per $100; Contractors $0.15 per $100; Wholesale $0.05 per $100; Meals Tax 6.5% of gross sales; Cigarette Tax $0.17 per pack
4. Garbage/Refuse Collection Fees: Monthly garbage collection service charges included with water bills
5. Parks and Recreation Fees: Shelter reservations ($45-55 per day), pool parties, swim lessons ($25 per child), Farmers Market vendor fees
6. Administrative Fees: Building permits, zoning permits, cemetery plot purchases, opening/closing fees, business license applications

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

The Town of Bluefield is a municipal government that administers essential local services to its residents and businesses. Its core offerings include water treatment and distribution (1.909 MGD facility serving 2,300+ connections), refuse and recycling collection, public transit via Graham Transit ($0.25 fare), fire and police protection, parks and recreation facilities (including Harmony Acres Pool), building and zoning permitting, cemetery services, and citizen engagement tools (online bill pay, TextMyGov alerts).

Product overview

The Town of Bluefield, Virginia is a municipal government providing essential public services to its residents. The town operates as a unified service organization rather than a technology product platform. Core services include water utility (serving 2,300+ connections through a 1.909 MGD treatment facility), public transportation via Graham Transit, refuse collection and recycling, and 24/7 emergency services through volunteer fire and municipal police departments. The Parks and Recreation Department manages multiple facilities including Harmony Acres Pool, four major parks (Graham Recreation Park, Warhawk Park, Parkview Heights Park, Jack Asbury Square), and organizes community events such as Field Fest and Legends on Wheels Cruise Night. Additional services include building/zoning permits, GIS mapping, Maple Hill Cemetery operations, the historic Sanders House venue, and a seasonal Farmers Market. Citizen engagement tools include online bill payment through InvoiceCloud and text alerts via TextMyGov.

Differentiator

Problem solved

Functional benefit

Brands

• Graham Transit: Public transportation service operated by the Town of Bluefield, providing three deviated fixed routes throughout the area with connections to Bluefield, WV Transit.
• Harmony Acres
• Maple Hill Cemetery

Products and services

• Water Utility Services
• Graham Transit
• Refuse and Recycling Collection
• Parks and Recreation Department
• Harmony Acres Pool
• Fire Department Services
• Police Department Services
• Building and Zoning Permits
• Maple Hill Cemetery
• Sanders House
• Farmers Market
• Online Bill Payment
• TextMyGov Alerts

Quantifiable outcome

• ISO Class 6 fire protection rating within corporate limits resulting in lower fire insurance rates
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Tazewell County EMScoreStrategic or Co-development PartnerEmergency services partnership with Tazewell County for EMS/ambulance services. The Town Fire Department coordinates with county EMS for medical emergencies.
• Fincastle Golf and Event CenterminorChannel Partner/ Reseller/ DistributorThe Fincastle Golf and Event Center (1000 Country Club Dr) is operated in partnership with the Town, offering golf, restaurant, and event facilities.
• Tazewell CountycoreStrategic or Co-development PartnerJoint services and coordination including schools (Tazewell County Public Schools), emergency services, and economic development initiatives.
• American Red CrosscoreStrategic or Co-development PartnerHarmony Acres Pool lifeguards are American Red Cross trained in First-Aid, CPR, and AED. Town offers free Red Cross Lifeguard certification classes.
• Bluefield, WV TransitcoreChannel Partner/ Reseller/ DistributorGraham Transit interconnects with Bluefield WV Transit allowing riders to travel throughout the bi-state area.

Scale indicators8 records

Recent moves8 records

Expansion highlights5 records

Regional players

• Falls Mills Community: Adjacent community receiving wholesale water service from Bluefield's water plant. Comparable as a regional water customer and adjacent residential jurisdiction, though not a direct municipal competitor.
• Fincastle Golf and Event Center: Operated in partnership with the Town of Bluefield, this regional golf and event venue represents a revenue-generating amenity tied to the Town's parks and recreation portfolio. Comparable as a parks-and-revenue-generating asset of the Town rather than a competing entity.

Direct peers

• Town of Richlands, Virginia: Nearby small Tazewell County town providing municipal water, sewer, police, fire, and parks services. Comparable as a peer small-town Virginia municipal government with similar service portfolio and Appalachian demographic profile.
• Bluefield, West Virginia: Bi-state neighbor with which Bluefield, VA operates a transit interconnection (Graham Transit to Bluefield WV Transit). Comparable as a small Appalachian municipal government delivering utilities, public safety, parks, and transit to a comparable population.
• Town of Pocahontas, Virginia: Neighboring small Virginia town that purchases wholesale water from Bluefield's water plant. Comparable as a peer municipal government providing similar services (utilities, public safety, parks) to a similarly sized population base in Tazewell County.
• Town of Marion, Virginia: Small Southwest Virginia town operating water utility, police, fire, parks and recreation, and refuse services. Comparable in scale, service mix, and rural-Virginia municipal operations.
• Tazewell County, Virginia: County government that partners with the Town on EMS, schools, and economic development. Comparable as a peer local government providing overlapping public services to a similar regional population in the same Southwest Virginia geography.

Others

• Flock Safety: Technology provider of the ALPR camera system used by the Bluefield Police Department. Comparable as a vendor/technology partner rather than a peer municipal government; included for ecosystem context only.
• American Red Cross: Strategic training partner providing First-Aid, CPR, and AED certification to Harmony Acres Pool lifeguards. Comparable only as an enabling/adjacent partner for town aquatic safety operations, not a peer municipal government.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@townbluefield936
• Facebookfacebook.com/profile.php?id=61552334150142
• LinkedInlinkedin.com/company/town-of-bluefield

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Bluefield