Town Of Shelby

What Town Of Shelby does

The Town of Shelby is a municipal government entity operating under New York State law, serving residents and businesses within a 46.3 square mile jurisdiction in Orleans County, New York. The town provides core governmental services through seven departments: Code Enforcement, Highway & Water, Justice Court, Planning & Zoning Board, Town Assessor, Town Board, and Town Clerk. These departments collectively deliver permitting and regulatory enforcement, road and water infrastructure maintenance, local court proceedings, land-use planning and zoning approvals, property assessment for taxation, elected governance oversight, and official records/licensing administration.

The town's technology infrastructure is standard municipal-grade: a content-managed official website (townofshelbyny.gov) with public document distribution, supplemented by third-party online service portals for bill payment and licensing. Water bill and dog licensing payments are processed through NYQuickPay; tax payments through BASgov. Public meetings are live-streamed via a dedicated YouTube channel (@townofshelby9881) for transparency. No proprietary technology, mobile applications, or AI/ML capabilities are present.

Revenue is generated through statutory municipal mechanisms rather than market-based pricing. The four primary revenue streams are property tax collection, water utility fees, license and permit fees (including dog licenses and building permits), and Justice Court fines. Service delivery occurs through a single Town Hall headquarters at 4062 Salt Works Rd, Medina, NY, with weekday operating hours and reduced summer hours for the Clerk's office. The town's customer segments are geographically defined: individual residents/households (primary) and local businesses (secondary), both confined to the fixed jurisdictional boundary.

Name

Town Of Shelby

Legal name

Town of Shelby

Website

https://townofshelbyny.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Town of Shelby is a municipal government in Orleans County, New York, covering 46.3 square miles and providing local services including water utilities, tax collection, code enforcement, planning/zoning, and justice court to its residents and businesses.

Ownership category

akta.pro rank

Product category

Municipal Government Administration

NAICS

Administration of Urban Planning and Community and Rural Development (92512), Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (925)

akta.pro industry

PRIMARYBPAIACAB

City Clerk/Records, Elections & Civic Engagement

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal government services
• Local government administration
• Public utility services
• Property assessment services
• Code enforcement

Headquarters

HQ city

Medina

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Property Tax Revenue: Property taxes collected through the Town Assessor's office and tax portal, funding general municipal operations and services.
2. Water Utility Fees: Water service fees collected through the water bill payment portal, supporting water infrastructure and operations.
3. License and Permit Fees: Fees collected for dog licenses, building permits, code enforcement permits, and other municipal licenses.
4. Fines and Court Fees: Justice Court collects fines and fees from local legal proceedings.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

The Town of Shelby is a municipal government providing local administrative services and public utilities to its residents and businesses across 46.3 square miles in Orleans County, NY. Core offerings include code enforcement, highway and water utilities, justice court, planning and zoning administration, property assessment, and town clerk services, with online portals for water bill payment, tax payment, and dog licensing via NYQuickPay and BASgov.

Product overview

The Town of Shelby is a municipal government offering various public services through its departments and online portals. The town provides core government services including Code Enforcement, Highway & Water, Justice Court, Planning & Zoning Board, Town Assessor, Town Board, and Town Clerk. Online service portals for Dog Licensing, Water Bill Payment, and Tax Payment are available through third-party platforms NYQuickPay and BASgov. The town is located in Orleans County, New York, spanning 46.3 square miles.

Differentiator

Problem solved

Functional benefit

Products and services

• Code Enforcement Department responsible for enforcing local codes, ordinances, and regulations within the Town of Shelby for residents and businesses.
• Highway & Water Department
• Justice Court
• Planning & Zoning Board
• Town Assessor
• Town Clerk Office
• Water Bill Pay Portal
• Dog Licensing Portal
• Tax Payment Portal

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor.

• New Leaf EnergyminorStrategic or Co-development Partner · 1 January 2025New Leaf Energy is referenced in relation to wind mill updates and renewable energy projects. The Town of Shelby maintains a working relationship with New Leaf Energy regarding wind energy development within the town boundaries, with a March 2025 wind mill update published.
• NYS DEC (Department of Environmental Conservation)minorStrategic or Co-development Partner · 1 January 2024Partnership with New York State Department of Environmental Conservation for SEQRA (State Environmental Quality Review Act) regulations. The town links to DEC resources for environmental compliance requirements.
• WNY EnergyminorOthersReferenced in wind energy discussions as part of renewable energy infrastructure in the region. Listed as a project-related partner for energy development.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Others

• NYQuickPay: Third-party online payment platform used by Town of Shelby for water billing and dog licensing portals; serves as enabling technology infrastructure for similar small NY municipalities.
• BASgov (BAS): Government services platform providing the tax payment portal (egov.basgov.com/Shelby) for Town of Shelby and many similar municipalities; enables online tax collection as outsourced service infrastructure.

Direct peers

• Town of Clarendon: Orleans County town operating under the same local government framework, with comparable service departments, rural constituency, and reliance on NY state-shared revenues and local property taxes.
• Town of Yates: Orleans County town providing full municipal services in a similar rural setting, with comparable service offerings, jurisdictional scale, and rural population base to Town of Shelby.
• Town of Gaines: Neighboring Orleans County, NY town operating a similar municipal service structure (clerk, planning, highway, water) to serve its rural residents under identical New York state regulatory framework.
• Town of Ridgeway: Adjacent Orleans County town offering comparable local government services including planning, water, and highway departments to a similar rural constituency under the same NY town law framework.
• Town of Murray: Orleans County, NY town operating under the same New York town government framework, with comparable service departments, rural character, and reliance on property tax and water fee revenue.
• Town of Kendall: Adjacent Orleans County municipality delivering similar local government services including water, highway, planning, and zoning to a comparable rural residential base.
• Town of Carlton: Orleans County town providing municipal services under the same NY town law framework, with comparable rural character, scale, and departmental structure to Town of Shelby.
• Town of Barre: Neighboring town in Orleans County, NY providing the same New York town government service structure with comparable rural character, population size, and departmental footprint (clerk, planning, highway, water).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@townofshelby9881/live
• LinkedInlinkedin.com/company/town-of-shelby

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Shelby