Town Of White City

What Town Of White City does

Town of White City is a municipal government entity located near Regina in Saskatchewan, Canada, providing governance, infrastructure, and community services to a population of over 3,700 residents. Delivered through an elected Town Council and an administrative staff organized across Parks/Recreation/Culture, Public Works, and Town Maintenance functions, services encompass water and sewer utilities, waste management, property taxation and assessment, building permits, recreation programming, emergency preparedness, and land-use planning. The municipality also serves as a local coordinating body for fire services, RCMP liaison, and community safety programs.

The technology footprint is built on third-party municipal SaaS rather than proprietary AI: a 24/7 Customer Portal for utility and tax account self-service, OptionPay for online payments, Voyent Alert! for emergency and day-to-day notifications, Munisight for online building permits, and ArcGIS StoryMaps for planning and development visualization. Notable operational technology includes the Urban Forest Management Strategy — a comprehensive tree inventory of 3,308 publicly owned trees across 53 species, developed with Davey Resource Group — and Microsoft Forms-based service request workflows. Over 12 km of multi-use pathways are operational with another 9 km planned, and recreation facilities span the Community Centre, Double K Recreation Facility, splash park, sports fields, and outdoor rinks.

Revenue is generated through property taxation (annual, assessed value-based), metered water and sewer utility fees (quarterly), development and building permit fees, facility rentals (e.g., $50/hour for outdoor rink ice, $27.50/hour for park pavilion), and operating/capital grants from the Government of Saskatchewan and Government of Canada. The town has no private ownership, parent company, or external funding rounds — it is a publicly governed municipal corporation whose primary customer base is the geographically captive residents and businesses within town boundaries.

Name

Town Of White City

Legal name

Town of White City

Website

https://whitecity.ca

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

11–50 employees

Short description

Town of White City is a Saskatchewan municipal government delivering utilities, permitting, taxation, recreation, and emergency services to 3,700+ residents, funded by property taxes, utility fees, development charges, and provincial/federal grants.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Executive Offices (92111)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM)

Keywords

• Municipal government services
• Property tax administration
• Water and sewer utilities
• Building permit services
• Recreation and parks

Headquarters

HQ city

Star City

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property Tax: Annual property taxation based on assessed property values as regulated by provincial legislation.
2. Utility Fees: Water, sewer, and garbage collection fees billed quarterly to property owners.
3. Development and Building Fees: Permit fees, subdivision fees, and development charges for new construction and renovations.
4. Facility Rental Fees: Rental revenue from outdoor rinks, park pavilions, and recreation facilities including $50/hour for outdoor rink ice rental.
5. Provincial/Federal Grants: Operating and capital grants from Government of Saskatchewan and Government of Canada for infrastructure and community development.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The Town of White City is a municipal government providing local government administration and resident services for the community of White City, Saskatchewan. Core offerings include property tax administration, water and sewer utility services, waste management, building and development permitting, recreation programming and facility rentals, pathway infrastructure, emergency services support, and urban forest management.

Product overview

Town of White City operates as a municipal government providing resident-facing digital services and community infrastructure. The town's online offerings include a Customer Portal for 24/7 self-serve access to utility and tax information, OptionPay for online payments, Voyent Alert! for emergency notifications, and a comprehensive permit services system. Recreation programs include various activities for all ages, while community facilities span parks, sports fields, pathways, and seasonal amenities. The town also maintains an Urban Forest Management program recognized by Tree Cities of the World, managing over 3,700 trees across public lands. Services integrate with ArcGIS StoryMaps for planning services and Microsoft Forms for data collection.

Differentiator

Problem solved

Functional benefit

Products and services

• Customer Portal 24/7 online self-service portal that allows residents and property owners to view and pay utility bills, property taxes, and access town services digitally.
• OptionPay Payment Service Online payment processing service that enables residents to make payments to the Town via the Customer Portal for taxes, utilities, and other fees.
• Voyent Alert! Emergency Notifications Community-wide emergency and advisory notification service that delivers alerts to residents about weather, utility outages, public safety, and other time-sensitive events.
• Permit Services Building, development, and other municipal permit application and review services available online through the Munisight portal and at the Town Office.
• Recreation Programs Recreation programming for residents including family events, seasonal activities, snowshoe borrowing, summer programs, and community events delivered by the Parks, Recreation and Culture department.
• Service Request System Online system allowing residents to submit service requests, concerns, and report issues to the Town for follow-up by staff.
• Pathway System Multi-use pathway network connecting White City neighbourhoods, parks, and key destinations for walking and cycling.
• Community Facilities Town-owned facilities including the White City Library, Centennial Arena, parks, and other recreational and community spaces available for resident use and rental.
• Urban Forest Management Program Municipal tree inventory and management program that maintains, tracks, and expands White City's urban tree canopy and supports its Tree Cities of the World designation.
• Snowshoe Borrowing Program Free snowshoe borrowing program for residents to use the Town's pathway system during winter months.
• Online Event Calendar Online calendar of community events, recreation programming, and municipal activities available to residents and visitors on the Town's website.
• Water and Sewer Utility Services Municipal water treatment and distribution and wastewater collection services provided to connected properties within the Town.
• Waste Management Services Residential waste and recycling collection services provided to Town residents.

Quantifiable outcome

• Over $410,000 in annual ecological benefits from urban forest including air pollutant extraction, storm water mitigation, and carbon sequestration
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• Davey Resource GroupcoreTechnology or Integration · 1 August 2021Contracted to develop the Urban Forest Management Strategy and complete comprehensive tree inventory. Delivered key findings including 3,308 inventoried trees and species analysis.
• Professional Building Inspections (PBI)majorImplementation/ SI/ Consulting Partner · 6 April 2021Authorized building inspection service for construction and renovation permits ensuring compliance with building and zoning bylaws.
• White City/Emerald Park Business AssociationcoreStrategic or Co-development PartnerEconomic development partnership supporting local business development, business directory, and commercial growth initiatives in the White City and Emerald Park region.
• Rural Municipality of Edenwold No. 158coreStrategic or Co-development PartnerRegional partner for boundary alterations, shared services, community events (Community Garage Sale), and coordinated land use planning.
• Prairie Valley School DivisioncoreStrategic or Co-development PartnerEducational partnership supporting École White City School, Emerald Ridge Elementary School, and school community programs including outdoor rinks.
• Ministry of Government Relations (Saskatchewan)coreStrategic or Co-development PartnerProvincial ministry overseeing municipal affairs, community planning approvals, subdivision applications, and regulatory compliance.
• Regina Bypass PartnersmajorStrategic or Co-development PartnerHighway infrastructure partnership for Regina Bypass project including pedestrian crossing on Highway 1/48 overpass connecting pathway system to regional TransCanada Trail.
• Neighboring Municipalities (Balgonie, Pilot Butte, Edenwold)minorStrategic or Co-development PartnerRegional cooperation with surrounding communities for shared services, events, and community planning initiatives.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/towc

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of White City