Topline Products, Inc.

What Topline Products, Inc. does

CopLine, Inc. (DBA: COPLINE®) is a 501(c)(3) nonprofit organization founded in 2004 by Stephanie Samuels and headquartered at 501 Iron Bridge Road #6, Freehold, NJ. The organization operates the first international law enforcement officers' hotline, providing 24/7/365 confidential peer support via 1-800-COPLINE (1-800-267-5463) to active and retired law enforcement officers and their families across the United States and Canada. Hotline calls are answered exclusively by retired, vetted, and trained peer officers who share cultural understanding of law enforcement stressors including PTSD, depression, suicidal ideation, anxiety, and cumulative occupational trauma. The organization maintains strict caller anonymity and will not contact any third party without explicit consent, with exceptions only for credible threats of harm or suspected child/elder abuse.

CopLine's underlying technology consists of a 24/7 telephone hotline infrastructure, a website (copline.org) providing information, resources, and donation capability, and proprietary educational tools including The Brain Keeps Score® program and a HIT/BOP (Head Impact and Trauma / Blast Overpressure) Self-Assessment Tool developed by the Director in collaboration with the Concussion & CTE Foundation. The organization supports formal Active Listener training courses and maintains a registered COPLINE® trademark.

The organization's revenue model is entirely donation- and sponsorship-based. It derives funds from individual tax-deductible donations, tiered corporate sponsorships ranging from $500 (Friends of Law Enforcement) to $50,000+ (Emerald Lead), event sponsorships for fundraising activities such as Run for the Call (5K), Top Cop Championship shooting events, and golf outings, plus grants from corporate and family foundations. Named institutional supporters include the Texas Municipal Police Association (Diamond Lead State Sponsor), Motorola Solutions Foundation, Lexipol, The Rotary Foundation, and the Steve and Sharron MacDonald Family Foundation. The organization relies on community-led growth through word-of-mouth within the law enforcement community, presence at law enforcement conferences, earned media coverage, and partnerships with major police associations.

Name

Topline Products, Inc.

Legal name

CopLine, Inc.

Website

https://copline.org

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

CopLine, Inc. is a 501(c)(3) nonprofit operating the first international 24/7 confidential peer-support hotline for active and retired law enforcement officers and their families across the US and Canada, answered by vetted retired officers.

Ownership category

akta.pro rank

Product category

Law Enforcement Mental Health Hotline Services

NAICS

Telephone Call Centers (56142)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms (HLALAEAI)

akta.pro secondary industry

Emergency, After-Hours & Hotline Contact Centers (BPAAAAAK)

Keywords

• Law enforcement hotline
• Crisis intervention services
• Peer support hotline
• Mental health support
• Suicide prevention services

Headquarters

HQ city

Freehold

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Individual Donations: Tax-deductible donations from individuals supporting law enforcement mental health and suicide prevention. Donations can be made through the website or by mailing checks to the Freehold, NJ office.
2. Corporate Sponsorship: Business sponsorships at multiple tiers (Emerald Lead $50,000+, Diamond Lead $25,000-$49,999, Platinum Shield $15,000-$24,999, Gold Shield $10,000-$14,999, Silver Shield $5,000-$9,999, Bronze Shield $1,000-$4,999, Friends of Law Enforcement $500-$999) providing brand visibility and recognition.
3. Event Sponsorships: Sponsorship opportunities for fundraising events such as Run for the Call (5K run/walk), golf tournaments, and other events. Includes tiered sponsorship levels from Commissioner ($15,000) to Auxiliary ($500) with various recognition benefits.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

CopLine operates a 24/7/365 confidential international telephone hotline (1-800-COPLINE) exclusively for active and retired law enforcement officers and their families. The hotline is answered by retired, vetted, and trained law enforcement peer listeners who provide culturally competent active listening, crisis support, and referrals to vetted clinical resources for psychosocial stressors, PTSD, depression, suicidal ideation, and head trauma-related mental health concerns. The organization also delivers an educational program (The Brain Keeps Score) addressing the link between head impacts/blast overpressure and mental health outcomes.

Product overview

COPLINE is a not-for-profit 501(c)(3) organization offering a single, unified product: a 24/7 confidential peer support hotline for law enforcement officers and their families. The hotline is answered by retired, vetted, and trained law enforcement officers who provide compassionate support for various psychosocial stressors. Supporting offerings include The Brain Keeps Score educational program addressing head trauma and mental health intersections, printed outreach materials (flyers, cards, posters) for distribution at law enforcement agencies, and the annual Run for the Call fundraising event.

Differentiator

Problem solved

Functional benefit

Products and services

• COPLINE Hotline A 24/7/365 confidential international hotline exclusively for active and retired law enforcement officers and their families, answered by retired, vetted, and trained peer officers who provide active listening, crisis support, and clinical referrals. Service is provided at no cost to callers.
• The Brain Keeps Score Program An educational program addressing the intersection of head trauma, blast overpressure injuries, and mental health in law enforcement officers, complemented by a free confidential HIT/BOP Self-Assessment Tool that officers can use and share with healthcare providers.

Quantifiable outcome

• 54% higher probability for suicide among law enforcement officers compared to general U.S. working population (based on CDC data analyzed by Dr. John Violanti, 1999-2013 study of 5 million U.S. workers)

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Six partnerships are on record, tiered flagship, minor and core.

• Texas Municipal Police Association (TMPA)flagshipStrategic or Co-development PartnerMajor statewide law enforcement association and CopLine's Diamond Lead State Sponsor. TMPA's support has enabled training, advertising, and fundraising efforts. TMPA represents 28,000 members and supports various officer wellness programs including CopLine.
• ILET NetworkminorStrategic or Co-development PartnerInternational Law Enforcement Training network providing training support and resources for CopLine volunteer listener programs.
• NEP ServicescoreChannel Partner/ Reseller/ DistributorProvides website hosting and association management software. Donated $2,500-$4,999 and powers the CopLine website and member services platform. NEP is described as a union workplace.
• Francis GrafflagshipStrategic or Co-development PartnerFormer Saanich Police Officer who helped establish CopLine in Canada. Currently Vice President of International Operations, ensuring all materials are sensitive to international law enforcement needs. Opened the line into Canada in April 2018, making CopLine an international hotline.
• Concussion & CTE FoundationminorStrategic or Co-development PartnerPartnership providing resources on head trauma and its relationship to law enforcement mental health. CopLine references their HelpLine for emergency responders dealing with head injuries.
• Dr. John ViolanticoreOthersResearch professor at SUNY Buffalo and police veteran. Has authored over 45 peer-reviewed articles on police suicide, stress, and PTSD. Serves as Honorary Advisor on CopLine's board and contributes research supporting the organization's approach.

Scale indicators3 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• SafeCallTogether: A confidential peer-support hotline for first responders (law enforcement, fire, EMS) and their families. Most direct competitor to CopLine, offering similar 24/7 confidential telephonic crisis support from trained peers.
• Cop2Cop (New Jersey): The New Jersey state-funded law enforcement officer hotline that CopLine's founder Stephanie Samuels helped legislate in 1996. Closely related predecessor model with overlapping target audience and mission.
• Blue H.E.L.P. A nonprofit dedicated to reducing police officer suicide through awareness, support, and tracking. While not a hotline, it shares CopLine's mission of officer suicide prevention and is referenced directly on CopLine's website.
• The Badge Program: A confidential peer support resource for law enforcement officers and their families, offering crisis intervention and referral services. Directly comparable confidential peer-support hotline concept.
• Code Green Campaign: A nonprofit focused on raising awareness of mental health issues among first responders, including peer support and education programs. Comparable in serving the same target audience with a peer-support and education model.

Broad incumbents

• Crisis Text Line: A large-scale text-based crisis support service available across the U.S. and Canada. Competes for the same crisis-call demand with a digital-native delivery model that contrasts CopLine's voice-only approach.
• 988 Suicide & Crisis Lifeline: The federally backed U.S. suicide crisis line covering the entire population including first responders. While not law-enforcement specific, it is the most-funded and most-recognized crisis line in the country and overlaps in addressing suicidal ideation in the same population.

Emerging players

• Togetherall: A peer-support mental health platform used by first responder organizations and universities. An emerging digital peer-support model that could attract the same officer demographic as CopLine.

Others

• Lexipol (Grants & Wellness Programs): A law enforcement policy and training solutions provider that also offers officer wellness content. An existing CopLine sponsor that could evolve into a competitor or partner in scaling officer mental health services.
• Concussion & CTE Foundation: A nonprofit addressing head trauma and CTE in athletes and emergency responders. A current CopLine partner that is comparable in addressing the neurological-mental health intersection in overlapping populations.

Market position

Strengths4 records

Weaknesses2 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/COPLINE__
• YouTubeyoutube.com/channel/UC_ZngT2uJTfbLeynPQHLyWA
• Facebookfacebook.com/copline
• LinkedInlinkedin.com/company/copline-inc-
• Instagraminstagram.com/copline__

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Topline Products, Inc.