Topline Products, Inc.
CopLine, Inc. is a 501(c)(3) nonprofit operating the first international 24/7 confidential peer-support hotline for active and retired law enforcement officers and their families across the US and Canada, answered by vetted retired officers.
- Company typePrivate
- Founded2004
- HeadquartersFreehold, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Topline Products, Inc. does
CopLine, Inc. (DBA: COPLINE®) is a 501(c)(3) nonprofit organization founded in 2004 by Stephanie Samuels and headquartered at 501 Iron Bridge Road #6, Freehold, NJ. The organization operates the first international law enforcement officers' hotline, providing 24/7/365 confidential peer support via 1-800-COPLINE (1-800-267-5463) to active and retired law enforcement officers and their families across the United States and Canada. Hotline calls are answered exclusively by retired, vetted, and trained peer officers who share cultural understanding of law enforcement stressors including PTSD, depression, suicidal ideation, anxiety, and cumulative occupational trauma. The organization maintains strict caller anonymity and will not contact any third party without explicit consent, with exceptions only for credible threats of harm or suspected child/elder abuse.
CopLine's underlying technology consists of a 24/7 telephone hotline infrastructure, a website (copline.org) providing information, resources, and donation capability, and proprietary educational tools including The Brain Keeps Score® program and a HIT/BOP (Head Impact and Trauma / Blast Overpressure) Self-Assessment Tool developed by the Director in collaboration with the Concussion & CTE Foundation. The organization supports formal Active Listener training courses and maintains a registered COPLINE® trademark.
The organization's revenue model is entirely donation- and sponsorship-based. It derives funds from individual tax-deductible donations, tiered corporate sponsorships ranging from $500 (Friends of Law Enforcement) to $50,000+ (Emerald Lead), event sponsorships for fundraising activities such as Run for the Call (5K), Top Cop Championship shooting events, and golf outings, plus grants from corporate and family foundations. Named institutional supporters include the Texas Municipal Police Association (Diamond Lead State Sponsor), Motorola Solutions Foundation, Lexipol, The Rotary Foundation, and the Steve and Sharron MacDonald Family Foundation. The organization relies on community-led growth through word-of-mouth within the law enforcement community, presence at law enforcement conferences, earned media coverage, and partnerships with major police associations.
Topline Products, Inc. firmographics
Firmographics- Name
- Topline Products, Inc.
- Legal name
- CopLine, Inc.
- Website
- https://copline.org
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CopLine, Inc. is a 501(c)(3) nonprofit operating the first international 24/7 confidential peer-support hotline for active and retired law enforcement officers and their families across the US and Canada, answered by vetted retired officers.
- Ownership category
- akta.pro rank
Topline Products, Inc. industry classification
Industry- Product category
- Law Enforcement Mental Health Hotline Services
- NAICS
- Telephone Call Centers (56142)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms (HLALAEAI)
- akta.pro secondary industry
- Emergency, After-Hours & Hotline Contact Centers (BPAAAAAK)
Keywords
Where Topline Products, Inc. is headquartered
LocationHeadquarters
- HQ city
- Freehold
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Topline Products, Inc. business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- Individual Donations: Tax-deductible donations from individuals supporting law enforcement mental health and suicide prevention. Donations can be made through the website or by mailing checks to the Freehold, NJ office.
- Corporate Sponsorship: Business sponsorships at multiple tiers (Emerald Lead $50,000+, Diamond Lead $25,000-$49,999, Platinum Shield $15,000-$24,999, Gold Shield $10,000-$14,999, Silver Shield $5,000-$9,999, Bronze Shield $1,000-$4,999, Friends of Law Enforcement $500-$999) providing brand visibility and recognition.
- Event Sponsorships: Sponsorship opportunities for fundraising events such as Run for the Call (5K run/walk), golf tournaments, and other events. Includes tiered sponsorship levels from Commissioner ($15,000) to Auxiliary ($500) with various recognition benefits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free confidential hotline services for law enforcement officers and families |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Topline Products, Inc. product offering
Product offeringCore offering
CopLine operates a 24/7/365 confidential international telephone hotline (1-800-COPLINE) exclusively for active and retired law enforcement officers and their families. The hotline is answered by retired, vetted, and trained law enforcement peer listeners who provide culturally competent active listening, crisis support, and referrals to vetted clinical resources for psychosocial stressors, PTSD, depression, suicidal ideation, and head trauma-related mental health concerns. The organization also delivers an educational program (The Brain Keeps Score) addressing the link between head impacts/blast overpressure and mental health outcomes.
Product overview
COPLINE is a not-for-profit 501(c)(3) organization offering a single, unified product: a 24/7 confidential peer support hotline for law enforcement officers and their families. The hotline is answered by retired, vetted, and trained law enforcement officers who provide compassionate support for various psychosocial stressors. Supporting offerings include The Brain Keeps Score educational program addressing head trauma and mental health intersections, printed outreach materials (flyers, cards, posters) for distribution at law enforcement agencies, and the annual Run for the Call fundraising event.
Differentiator
Problem solved
Functional benefit
Products and services
- COPLINE Hotline A 24/7/365 confidential international hotline exclusively for active and retired law enforcement officers and their families, answered by retired, vetted, and trained peer officers who provide active listening, crisis support, and clinical referrals. Service is provided at no cost to callers.
- The Brain Keeps Score Program An educational program addressing the intersection of head trauma, blast overpressure injuries, and mental health in law enforcement officers, complemented by a free confidential HIT/BOP Self-Assessment Tool that officers can use and share with healthcare providers.
Quantifiable outcome
- 54% higher probability for suicide among law enforcement officers compared to general U.S. working population (based on CDC data analyzed by Dr. John Violanti, 1999-2013 study of 5 million U.S. workers)
Companies that use Topline Products, Inc.
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Topline Products, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Topline Products, Inc. partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered flagship, minor and core.
- Texas Municipal Police Association (TMPA)flagshipMajor statewide law enforcement association and CopLine's Diamond Lead State Sponsor. TMPA's support has enabled training, advertising, and fundraising efforts. TMPA represents 28,000 members and supports various officer wellness programs including CopLine.
- ILET NetworkminorInternational Law Enforcement Training network providing training support and resources for CopLine volunteer listener programs.
- NEP ServicescoreProvides website hosting and association management software. Donated $2,500-$4,999 and powers the CopLine website and member services platform. NEP is described as a union workplace.
- Francis GrafflagshipFormer Saanich Police Officer who helped establish CopLine in Canada. Currently Vice President of International Operations, ensuring all materials are sensitive to international law enforcement needs. Opened the line into Canada in April 2018, making CopLine an international hotline.
- Concussion & CTE FoundationminorPartnership providing resources on head trauma and its relationship to law enforcement mental health. CopLine references their HelpLine for emergency responders dealing with head injuries.
- Dr. John ViolanticoreResearch professor at SUNY Buffalo and police veteran. Has authored over 45 peer-reviewed articles on police suicide, stress, and PTSD. Serves as Honorary Advisor on CopLine's board and contributes research supporting the organization's approach.
Scale indicators3 records
Recent moves8 records
Expansion highlights4 records
Topline Products, Inc. competitors and assessment
Company assessmentDirect peers
- SafeCallTogether: A confidential peer-support hotline for first responders (law enforcement, fire, EMS) and their families. Most direct competitor to CopLine, offering similar 24/7 confidential telephonic crisis support from trained peers.
- Cop2Cop (New Jersey): The New Jersey state-funded law enforcement officer hotline that CopLine's founder Stephanie Samuels helped legislate in 1996. Closely related predecessor model with overlapping target audience and mission.
- Blue H.E.L.P. A nonprofit dedicated to reducing police officer suicide through awareness, support, and tracking. While not a hotline, it shares CopLine's mission of officer suicide prevention and is referenced directly on CopLine's website.
- The Badge Program: A confidential peer support resource for law enforcement officers and their families, offering crisis intervention and referral services. Directly comparable confidential peer-support hotline concept.
- Code Green Campaign: A nonprofit focused on raising awareness of mental health issues among first responders, including peer support and education programs. Comparable in serving the same target audience with a peer-support and education model.
Broad incumbents
- Crisis Text Line: A large-scale text-based crisis support service available across the U.S. and Canada. Competes for the same crisis-call demand with a digital-native delivery model that contrasts CopLine's voice-only approach.
- 988 Suicide & Crisis Lifeline: The federally backed U.S. suicide crisis line covering the entire population including first responders. While not law-enforcement specific, it is the most-funded and most-recognized crisis line in the country and overlaps in addressing suicidal ideation in the same population.
Emerging players
- Togetherall: A peer-support mental health platform used by first responder organizations and universities. An emerging digital peer-support model that could attract the same officer demographic as CopLine.
Others
- Lexipol (Grants & Wellness Programs): A law enforcement policy and training solutions provider that also offers officer wellness content. An existing CopLine sponsor that could evolve into a competitor or partner in scaling officer mental health services.
- Concussion & CTE Foundation: A nonprofit addressing head trauma and CTE in athletes and emergency responders. A current CopLine partner that is comparable in addressing the neurological-mental health intersection in overlapping populations.
Market position
Strengths4 records
Weaknesses2 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Topline Products, Inc. social profiles
Digital presenceTopline Products, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Topline Products, Inc. leadership team
Management profileNumber of profiles
Profiles11 records
Topline Products, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Topline Products, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Topline Products, Inc.
What does Topline Products, Inc. do?
CopLine operates a 24/7/365 confidential international telephone hotline (1-800-COPLINE) exclusively for active and retired law enforcement officers and their families. The hotline is answered by retired, vetted, and trained law enforcement peer listeners who provide culturally competent active listening, crisis support, and referrals to vetted clinical resources for psychosocial stressors, PTSD, depression, suicidal ideation, and head trauma-related mental health concerns. The organization also delivers an educational program (The Brain Keeps Score) addressing the link between head impacts/blast overpressure and mental health outcomes.
Is Topline Products, Inc. a public or private company?
Topline Products, Inc. is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Topline Products, Inc. founded?
Topline Products, Inc. was founded in 2004. It employs 11 to 50 people.
Where is Topline Products, Inc. based?
Topline Products, Inc. is headquartered in Freehold, United States, in the North America region.
How does Topline Products, Inc. make money?
Three revenue lines are on record. Individual Donations are the primary driver. The others are corporate Sponsorship and event Sponsorships.
Who are Topline Products, Inc.'s main competitors?
Direct peers on record are SafeCallTogether, Cop2Cop (New Jersey), Blue H.E.L.P., The Badge Program and Code Green Campaign. Broad incumbents are Crisis Text Line and 988 Suicide & Crisis Lifeline. Togetherall is listed as an emerging player. Others are Lexipol (Grants & Wellness Programs) and Concussion & CTE Foundation.
Does Topline Products, Inc. have an API?
No public API is recorded for Topline Products, Inc..
What industry is Topline Products, Inc. in?
Topline Products, Inc.'s product category is Law Enforcement Mental Health Hotline Services. Its primary akta.pro industry code is HLALAEAI, Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms, with a secondary code of BPAAAAAK, Emergency, After-Hours & Hotline Contact Centers. Its NAICS code is 56142 and its SIC code is 8300.