Town of Barnstable
The Town of Barnstable is a municipal government entity on Cape Cod, Massachusetts, providing public services including permitting, taxation, public safety, recreation, and infrastructure to its residents, businesses, and visitors.
- Company typePrivate
- Founded-
- HeadquartersHyannis, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Town of Barnstable does
The Town of Barnstable is a municipal government entity serving residents, businesses, and visitors in Barnstable County, Massachusetts, on Cape Cod. It operates as the primary unit of local government under Massachusetts state law, organized into 15+ major departments — Administrative Services, Public Works, Marine & Environmental Services, Planning & Development, Inspectional Services, Community Services, and Licensing, among others — supported by 50+ boards and committees. Governance is provided by an elected Town Council and administered by Town Manager Mark S. Ells, with Ann Quirk serving as Town Clerk. The town's physical footprint includes Town Hall at 367 Main Street in Hyannis, seven libraries, five fire districts, Cape Cod Gateway Airport, Sandy Neck Beach Park (a 4,700-acre barrier beach and nature preserve), two municipal golf courses, and water and sewer utilities.
The town delivers services through a unified digital portal anchored by an OpenGov-powered Online Permit Center, an Invoice Cloud and ePayUB system for tax and utility bill payment, a public-facing property assessment lookup database, a Cablecast video-on-demand platform streaming government meetings, a Bonfire-based electronic procurement portal, and a TownForms public records request system. Operational technology also includes a GIS platform for mapping, property assessment, and planning; Code Red emergency notification infrastructure; and an Employee Self Service portal for HR and payroll. These systems are presented as department-level modules under a single municipal website rather than as standalone products.
The town's revenue model is grounded in property taxation as the primary funding source, supplemented by a diversified portfolio of fees and permits — beach parking ($30/day at Sandy Neck), building permits, business licenses, marina moorings, transfer station access, and public records copy fees (5 cents per page plus recoverable search time after 2 hours at up to $25/hour) — and recurring charges for water supply and water pollution control services. Distribution channels include in-person service at Town Hall, online self-service portals, departmental offices, and physical assets such as Sandy Neck Beach Park. Marketing and constituent engagement span organic social (Facebook, Twitter, Instagram), email newsletters (Barnstable eNews), podcast and video-on-demand, and emergency alert systems.
Town of Barnstable firmographics
Firmographics- Name
- Town of Barnstable
- Legal name
- Town of Barnstable
- Website
- https://townofbarnstable.us
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- The Town of Barnstable is a municipal government entity on Cape Cod, Massachusetts, providing public services including permitting, taxation, public safety, recreation, and infrastructure to its residents, businesses, and visitors.
- Ownership category
- akta.pro rank
Town of Barnstable industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Other Services to Buildings and Dwellings (56179), Solid Waste Collection (562111), Administrative and Support Services (561)
- SIC
- Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
- akta.pro secondary industry
- Public Works / In-House Municipal Collection Operations (EUAIAAAF)
Keywords
Where Town of Barnstable is headquartered
LocationHeadquarters
- HQ city
- Hyannis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Town of Barnstable business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others, Marketing or Sales
Revenue model
- Property Tax Revenue: Primary revenue source from residential and commercial property taxation within the town
- Fees and Permits: Fees collected for beach permits, building permits, business licenses, marina moorings, transfer station, and various municipal services
- Water and Sewer Services: Charges for water supply and water pollution control services to residents and businesses
- Sandy Neck Beach Park: Revenue from public beach parking ($30/day), ORV permits, camping fees, and cottage owner fees
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Public beach parking daily fee |
| Unit Pricing | Pay-as-you-go | Transfer Station Permits |
| Unit Pricing | Pay-as-you-go | Public Records Copy Fees |
Distribution channels4 records
Marketing channels6 records
Town of Barnstable product offering
Product offeringCore offering
The Town of Barnstable is a municipal government that provides essential local services to residents, businesses, and visitors within Barnstable, Massachusetts, including public safety, public works, planning and zoning, licensing, building and inspection permits, water and sewer service, recreational programs, senior and youth services, emergency alerts, and public records administration. Services are delivered in person at Town Hall and through online portals, with operations funded by property taxes, fees, and charges.
Product overview
Town of Barnstable operates a unified municipal government website that functions as a digital services hub, aggregating online permit purchasing, property lookup, tax and utility payments, employee self-service, and public communications into a single portal. Core public-facing services include the Online Permit Center (OpenGov), Property Lookup database, Invoice Cloud/ePayUB payment processing, the Sandy Neck Beach Park reservation system, the Barnstable Adult Community Center program portal, Cablecast video-on-demand streaming, the eNews newsletter system, a Report a Problem service for infrastructure issues, campaign finance disclosures, public records request submission, and a Bonfire-based procurement portal. These services are presented as department-level modules under a unified town website rather than as standalone products.
Differentiator
Problem solved
Functional benefit
Brands
- Barnstable Adult Community Center: Senior services and community programs for elderly residents
- Barnstable Golf
- Sandy Neck Beach Park
- Hyannis Youth & Community Center
- Cape Cod Gateway Airport
Products and services
- Online Permit Center
Companies that use Town of Barnstable
Customer profileSegments3 records
Ideal customer profiles3 records
Town of Barnstable technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Town of Barnstable partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights6 records
Town of Barnstable competitors and assessment
Company assessmentDirect peers
- Town of Brewster, Massachusetts: Lower Cape Cod town with comparable seasonal tourism exposure, beach access, and similar small-to-mid municipal operating structure with property-tax dependence.
- Town of Sandwich, Massachusetts: Cape Cod town with similar coastal municipal profile, including beach access, public works, recreation, and a comparable mid-sized Cape Cod operating footprint.
- Town of Nantucket, Massachusetts: Island coastal municipality with similar dependence on tourism, marinas, mooring fees, beach access, and a constrained single-geography tax base. Comparable scope of municipal operations for an island/coastal population.
- Town of Yarmouth, Massachusetts: Adjacent Cape Cod town operating similar municipal services including beaches, marinas, water/sewer enterprise, golf, and seasonal tourism. Overlapping service portfolio and similar resident/visitor mix.
- Town of Plymouth, Massachusetts: Massachusetts coastal town with broader population base but similar municipal operating profile: water/sewer enterprise, harbor/marina operations, public safety, recreation, and tourism-driven beach revenue.
- Town of Chatham, Massachusetts: Outer Cape Cod town with strong seasonal tourism, fishing/harbor activity, and beach operations. Comparable municipal portfolio including harbors, beaches, and water services.
- Town of Bourne, Massachusetts: Cape Cod/Canal-area town operating beaches, marinas, water supply, and a comparable mix of residential and seasonal-visitor services. Similar municipal service scope.
- Town of Mashpee, Massachusetts: Cape Cod town with shared regional services, beach access, and a comparable resident/tourist mix. Operates similar permitting, public works, and recreation functions.
- Town of Falmouth, Massachusetts: Adjacent Cape Cod town with a comparable coastal municipal profile: beaches, marinas, moorings, harbors, transfer station, public water, and seasonal tourism-driven fee revenue. Most directly comparable in scale, geography, and operating mix.
- Town of Dennis, Massachusetts: Cape Cod town with a comparable beach-heavy, seasonal-tourism municipal economy, including town-owned beaches, marinas, and similar property-tax-driven revenue structure.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
Town of Barnstable social profiles
Digital presenceTown of Barnstable financial estimates
Financial estimateRevenue estimate
Valuation estimate
Town of Barnstable leadership team
Management profileNumber of profiles
Profiles2 records
Town of Barnstable subsidiaries and ownership
Company hierarchySubsidiaries7 records
Town of Barnstable funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Town of Barnstable M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Town of Barnstable
What does Town of Barnstable do?
The Town of Barnstable is a municipal government that provides essential local services to residents, businesses, and visitors within Barnstable, Massachusetts, including public safety, public works, planning and zoning, licensing, building and inspection permits, water and sewer service, recreational programs, senior and youth services, emergency alerts, and public records administration. Services are delivered in person at Town Hall and through online portals, with operations funded by property taxes, fees, and charges.
Is Town of Barnstable a public or private company?
Town of Barnstable is a private company. It is classified as state government owned and is currently operating.
When was Town of Barnstable founded?
Town of Barnstable was founded in -1. It employs 501 to 1,000 people.
Where is Town of Barnstable based?
Town of Barnstable is headquartered in Hyannis, United States, in the North America region.
How does Town of Barnstable make money?
Four revenue lines are on record. Property Tax Revenue is the primary driver. The others are fees and Permits, water and Sewer Services and sandy Neck Beach Park.
Who are Town of Barnstable's main competitors?
Direct peers on record are Town of Brewster, Massachusetts, Town of Sandwich, Massachusetts, Town of Nantucket, Massachusetts, Town of Yarmouth, Massachusetts, Town of Plymouth, Massachusetts, Town of Chatham, Massachusetts, Town of Bourne, Massachusetts, Town of Mashpee, Massachusetts, Town of Falmouth, Massachusetts and Town of Dennis, Massachusetts.
Does Town of Barnstable have an API?
No public API is recorded for Town of Barnstable.
What industry is Town of Barnstable in?
Town of Barnstable's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of EUAIAAAF, Public Works / In-House Municipal Collection Operations. Its NAICS code is 56179 and its SIC code is 7340.