Thompson, City Of

Municipal Government Servicesthompson.ca

The City of Thompson is a municipal government in Thompson, Manitoba, providing water/wastewater utilities, public safety, recreation, permitting, and snow-clearing services to local residents and businesses, while administering federal homelessness programs through the Reaching Home initiative.

Company typePrivate
Founded-
HeadquartersThompson, Canada
Headcount51–100
GTM typeB2C
OfferingServices

What Thompson, City Of does

The City of Thompson is a municipal government entity headquartered at 226 Mystery Lake Road in Thompson, Manitoba, Canada, serving as the local civic authority for residents, property owners, and commercial operators within the municipality. Its core service portfolio spans water and wastewater utilities, garbage and recycling collection, public safety (fire, emergency preparedness, by-law enforcement), snow clearing, building permitting and inspections, recreation facilities (Thompson Regional Community Centre, Thompson Regional Aquatic Centre, arenas, sports fields, parks and trails), and cemetery operations. The City is governed by an elected Mayor (Colleen Smook), a Deputy Mayor (Louis Fitzpatrick), and eight City Councillors, operating with 140+ full-time employees under collective bargaining agreements with USW Local 8223 and IAFF Local 2200.

The City's digital infrastructure includes a comprehensive municipal website (thompson.ca), iOS and Android mobile applications, the Thompson Connect text/email citizen notification system, the ActiveNet workshop registration platform, and the HIFIS Homelessness Management Information System supporting coordinated access to social services. These tools enable direct service delivery, real-time emergency alerts, and data management across operational and social-service functions. The City also engages residents through Rogers TV Channel 11 and YouTube broadcasts of council meetings, alongside social media channels on Facebook, Twitter, Instagram, and Flickr.

Revenue is generated through a diversified municipal model: property taxation (27.85 mills for 2026, with residential assessment at 45% and commercial at 65% of property value), business taxation (3.99% of business assessment for 2026), water/wastewater utility fees, user fees and permits (building, animal, fire pit, business licenses), and government grants including over $1.7 million administered through the federal Reaching Home homelessness program between 2019-2024. The City serves as a Community Entity under Reaching Home since April 2019, operating within a designated-community framework established in 2012 and one of 66 urban communities nationally recognized for homelessness strategy funding. Notable governance frameworks include the Thompson Indigenous Accord (signed 2009, renamed 2017) and the Thompson Model of Lived-Experience Governance.

Thompson, City Of firmographics

Firmographics

Name: Thompson, City Of
Legal name: City of Thompson
Website: https://thompson.ca
Company type: Private
Operating status: Operating
Headcount range: 51–100 employees
Short description: The City of Thompson is a municipal government in Thompson, Manitoba, providing water/wastewater utilities, public safety, recreation, permitting, and snow-clearing services to local residents and businesses, while administering federal homelessness programs through the Reaching Home initiative.
Ownership category
akta.pro rank

Thompson, City Of industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (9251), Community Housing Services (62422), Emergency and Other Relief Services (624230)
SIC: Services-Social Services (8300), Water Supply (4941)
akta.pro primary industry: Local Transportation, Parking & Mobility Administration (BPAIACAM)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

Municipal services
Civic services
Utility services
Public safety
Recreation facilities

Where Thompson, City Of is headquartered

Location

Headquarters

HQ city: Thompson
HQ country: Canada
HQ region: North America

Offices1 record

Markets served

Thompson, City Of business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

Property Tax Revenue: Annual property taxes calculated using municipal mill rates (27.85 mills for 2026) applied to portioned property assessments. Residential properties taxed at 45% assessment, commercial at 65%.
Business Tax Revenue: Levied on all businesses operating in commercial space, calculated as percentage of business assessment. Rate is 3.99% for 2026.
Utility Fees: Water and wastewater utility services billed to residents and property owners, including water treatment and wastewater treatment operations.
User Fees and Permits: Various fees including building permits, business licenses, animal licenses, fire pit permits, parade/event applications, lottery licenses, and other municipal service fees.
Government Grants: Funding from Government of Canada Reaching Home program (over $1.7 million between 2019-2024) for homelessness prevention and reduction initiatives. Also receives grants from provincial government for various programs.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Residential Property Taxes
Subscription	Annual	Commercial Property Taxes
Subscription	Annual	Business Tax
Other	Annual	Homeowners Affordability Tax Credit

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Thompson, City Of product offering

Product offering

Core offering

The City of Thompson is a municipal government that provides essential civic services to residents and property owners, including water and wastewater utilities, garbage and recycling collection, snow clearing, public safety (fire protection and emergency services), building permits and inspections, recreation facilities, parks and trails, and business licensing. The city also administers the federal Reaching Home homelessness prevention program locally and operates the Thompson Connect alert system for resident notifications. Service delivery occurs through City Hall, the city's website, mobile applications, and various community partnerships.

Product overview

The City of Thompson is a municipal government providing comprehensive civic services to residents. The city operates as a platform of public services including utility services (water/wastewater, garbage/recycling), public safety (fire, emergency services), recreation facilities (Thompson Regional Community Centre, Thompson Regional Aquatic Centre, arenas, sports fields), parks and trails, development/building services, and community programs. The city also administers the federal Reaching Home homelessness program. Thompson Connect serves as the citizen communication system for emergency alerts and municipal notifications. While not a unified software product, the city's service portfolio encompasses utility management, public safety, recreation, development permitting, and social services.

Differentiator

Problem solved

Functional benefit

Products and services

Garbage and Recycling Collection Municipal waste collection and recycling programs for residents, including scheduled pickup services.
Water and Wastewater Utility Water distribution and wastewater treatment services for residential and commercial properties, operated through the Water Treatment Plant and Wastewater Treatment Plant.
Snow Clearing Winter road and sidewalk maintenance including snow removal and street cleaning for Thompson residents.
Public Safety Services Fire protection, emergency services, community wellness programs, and safety-related permits including fire pit permits and adopt-a-hydrant programs.
Thompson Regional Community Centre (TRCC) Major community recreation centre offering arenas, sports facilities, and fitness programs including the Bill Comaskey Wellness Centre.
Thompson Regional Aquatic Centre Public swimming pool and aquatic programs operated by the city, including related KGS Group feasibility study on Norplex Pool.
Arenas and Skating Indoor ice arenas and skating facilities for public use and organized sports.
Fields and Courts Sports fields and court facilities for baseball, soccer, tennis, and other outdoor sports.
Parks and Trails Outdoor parks, walking trails, and green spaces maintained by the city for resident and visitor use.
Building Permits and Inspections Permitting services for construction, renovations, decks, fences, and secondary suites, along with building inspections.
Thompson Connect Notifications Direct communication system for alerts about road closures, water shutoffs, boil water advisories, and other municipal notifications delivered via text or email.
Reaching Home Homelessness Program Canada's Homelessness Strategy program administered locally by the City of Thompson to prevent and reduce homelessness through funding community projects, including transitional housing, permanent supportive housing, and coordinated access via the We-Chi-i-Toh-Kamik system.
Business Licensing and Inspections Business licensing, by-law enforcement, animal control licensing, and inspections for commercial operations within Thompson.
Cemetery Services Municipal cemetery operations and services for Thompson residents.
Local Attractions and Tourism Visitor attractions including Thompson Public Library, Heritage North Museum, Boreal Discovery Center, Spirit Way, Thompson Golf Club, Mystery Mountain Winter Park, Paint Lake Provincial Park, and Pisew Falls Provincial Park.
Emergency Preparedness Services Emergency preparedness programs and services for residents, including coordination with RCMP, fire, and ambulance services.

Quantifiable outcome

2024 Point-in-Time Count identified 215 homeless individuals, with 75% considered chronically homeless
+2 more outcomes

Companies that use Thompson, City Of

Customer profile

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Thompson, City Of technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Thompson, City Of partnerships and signals

Strategic signal

Partnerships

Twelve partnerships are on record, tiered core and minor.

Service CanadacoreStrategic or Co-development Partner · 1 January 2012Federal partner working with the City of Thompson and Thompson Community Advisory Board in delivering Reaching Home homelessness programs and ensuring compliance with program directives.
Thompson Indigenous Accord PartnerscoreStrategic or Co-development Partner · 21 June 2009Groundbreaking agreement recognizing Indigenous peoples' role in Thompson's history and affirming commitment to strengthening relationships with Indigenous governments and peoples. Includes Thompson Urban Aboriginal Strategy and multiple community partners.
Men Are Part of the Solution, Inc. (MAPS)coreStrategic or Co-development PartnerImplementing MAPS House permanent supportive housing, Phoenix House I & II transitional housing, peer-support workers, and outreach vehicle for transportation support to homeless individuals.
Canadian Mental Health AssociationcoreStrategic or Co-development PartnerOperating 95 Cree Road and 31 McGill transitional housing facilities with peer-support workers, wage top-ups, and facility upgrades for homeless populations.
Thompson Neighbourhood Renewal CorporationcoreStrategic or Co-development PartnerManaging We-Chi-i-Toh-Kamik coordinated access implementation, 335 and 331 Juniper family housing, Point-in-Time Count activities, and Lived-Experience Circle support.
Y.W.C.A. ThompsoncoreStrategic or Co-development PartnerMaintaining standards in transitional housing with furnishing replacements for 24 rooms. Previously operated Sheltering the Homeless in Place Project (SHIPP) during COVID-19.
Thompson Homeless Shelter, Inc.coreStrategic or Co-development PartnerProviding emergency shelter, cold weather policy support, and coordinated access system implementation. Home to Thompson Indigenous Lived-Experience Circle Support Worker.
Quality Business Support Services, Inc.minorStrategic or Co-development PartnerLived-Experience Circle capacity building and leadership training for governance decision-makers under the Thompson Model.
Manitoba Okimakinak KeewatinohkminorStrategic or Co-development PartnerWellbriety Centre HIFIS data coordination and operations providing housing setup for 42 transitional spaces, basic needs, and transportation to home communities.
The Link: Youth & Family SupportsminorStrategic or Co-development PartnerNorthern Youth Transition Program addressing safe affordable housing access for young adults with startup costs, information sessions about tenancy, and support for up to 20 young adults.
Manitoba HydrominorOthersMaintains streetlights in Thompson and works to restore power. Residents report outages through Manitoba Hydro's online form.
Thompson Ski ClubminorOthersNot-for-profit organization owning and operating Mystery Mountain Winter Park with 18 downhill runs, 5 lifts, and cross-country trails.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Thompson, City Of competitors and assessment

Company assessment

Direct peers

City of Kenora: Kenora is a small Northern Ontario municipality of comparable population (~15k) with a similar service portfolio. Comparable as a small Northern Canadian municipality serving a remote population with significant Indigenous community ties.
City of Yellowknife: Yellowknife is a small Canadian Northern city (~20k) providing full municipal services in a remote, cold-climate setting. Comparable in scale, geographic isolation, and the breadth of services a small remote city must self-deliver, including water/sewer utilities.
City of Timmins: Timmins is a Northern Ontario mining city that delivers the same broad municipal service portfolio (utilities, public works, recreation, snow clearing) in a similar climate. Comparable on remote-city service delivery and Indigenous demographic context.
City of Corner Brook: Corner Brook is a small Canadian city (~19k) in Newfoundland with a similar service delivery profile. Comparable as a small Canadian municipal government serving a remote population with similar service expectations.
City of North Bay: North Bay is a Northern Ontario city of comparable population scale delivering a full municipal service portfolio. Comparable as a small Northern Ontario/Canadian city government delivering utilities, transit, and recreation services.
City of Flin Flon: City of Flin Flon is a small Northern Manitoba mining municipality of comparable size to Thompson, providing the same mix of municipal services (utilities, public works, recreation, RCMP/police, snow clearing) and operating under similar Manitoba provincial jurisdiction. Highly comparable on service portfolio, climate, and Northern operating challenges.
City of Prince Albert: Prince Albert is a mid-sized Saskatchewan city with a significant Indigenous population delivering full municipal services. Comparable on region, demographic profile, and the intersection of homelessness/Indigenous-services service delivery.
City of The Pas: The Pas is a Northern Manitoba town of comparable population, providing the same range of municipal services. shares Thompson's Northern Manitoba context, Indigenous community demographics, and small-city municipal service delivery model.

Broad incumbents

City of Brandon: Brandon is Manitoba's second-largest city, providing the same municipal services but at a larger scale. Comparable as a Manitoba municipal government operating under the same provincial framework, though materially larger and more economically diversified than Thompson.

Regional players

City of Dawson City: Dawson is a small Yukon municipality (~1.4k) that operates in a remote Northern context. Comparable on small-scale remote municipal service delivery in a cold climate, though materially smaller and serving a different jurisdiction.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Thompson, City Of financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Thompson, City Of leadership team

Management profile

Number of profiles

Profiles10 records

Thompson, City Of funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Thompson, City Of M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thompson, City Of

What does Thompson, City Of do?

Is Thompson, City Of a public or private company?

Thompson, City Of is a private company. It is classified as state government owned and is currently operating.

When was Thompson, City Of founded?

Thompson, City Of was founded in -1. It employs 51 to 100 people.

Where is Thompson, City Of based?

Thompson, City Of is headquartered in Thompson, Canada, in the North America region.

How does Thompson, City Of make money?

Five revenue lines are on record. Property Tax Revenue is the primary driver. The others are business Tax Revenue, utility Fees, user Fees and Permits and government Grants.

Who are Thompson, City Of's main competitors?

Direct peers on record are City of Kenora, City of Yellowknife, City of Timmins, City of Corner Brook, City of North Bay, City of Flin Flon, City of Prince Albert and City of The Pas. City of Brandon is listed as a broad incumbent. City of Dawson City is listed as a regional player.

Does Thompson, City Of have an API?

No public API is recorded for Thompson, City Of.

What industry is Thompson, City Of in?

Thompson, City Of's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAM, Local Transportation, Parking & Mobility Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 9251 and its SIC code is 8300.