Town of Berwick, Maine

What Town of Berwick, Maine does

The Town of Berwick, Maine is a municipal government entity operating under Maine state law to deliver public services to residents and businesses within its jurisdiction in York County. The town is governed by an elected Select Board and administered by Town Manager Arthur Capello. Service delivery spans public safety (Police, Fire & Rescue), public works and highway, water and sewer utilities, code enforcement, planning and development, parks and recreation, library services, town clerk functions (including licenses, vital records, elections, and general assistance), assessing, finance, economic development, and a Communications & Media department operating Berwick Community TV.

The underlying technology stack is a third-party, Revize-hosted municipal website integrated with a GIS-based Vision Assessing Database (VGSI) for property lookup, the epayment.informe.org portal for tax billing, the Maine DMV Rapid Renewal system for vehicle registration, and Maine's centralized online dog licensing system. Additional departmental sub-sites include the Police site (berwickpd.org), the Recreation site (berwickrec.com), and the Sewer District page. The town also operates active social media channels on Facebook, Instagram, YouTube, and TikTok, alongside The Berwick Daily blog and the Berwick Bimonthly newsletter.

Revenue is generated through four primary streams: property taxation on residential and commercial parcels (the dominant stream, mandated by Maine law), transaction-based licensing and permit fees (dog, boat, vehicle, marriage, hunting/fishing, and various permits), recurring sewer and water district utility charges, and transfer station waste disposal fees including revenue from the Ye Olde Stoppe & Swappe Shoppe. Distribution is omnichannel and direct: in-person at the Town Hall headquarters at 11 Sullivan Street, online via self-service portals, and through dedicated departmental channels. Customer segments are Berwick residents (primary), local businesses, and community organizations such as MSAD60 and the Berwick Historical Society.

Name

Town of Berwick, Maine

Legal name

Town of Berwick, Maine

Website

https://berwickmaine.org

Company type

Private

Founded year

1713

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Berwick, Maine is a municipal government providing public safety, utilities, public works, permitting, recreation, and library services to residents and businesses within its York County jurisdiction, funded primarily by property taxes, fees, and utility charges.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (92119), Justice, Public Order, and Safety Activities (922), Fire Protection (92216), Regulation and Administration of Transportation Programs (926120)

SIC

Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Taxpayer Services, Education & Outreach (BPAIADAM)

Keywords

• Municipal government services
• Property tax administration
• Public safety services
• Parks and recreation programs
• Waste management services

Headquarters

HQ city

Berwick

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Property Tax Revenue: Primary revenue source from residential and commercial property taxation as mandated by Maine state law
2. Licensing and Permit Fees: Fees collected for various licenses including dog licenses, boat registrations, vehicle registration, marriage licenses, hunting/fishing licenses, and various permits
3. Utility Services Revenue: Revenue from sewer and water district services
4. Transfer Station Fees: Fees for waste disposal services at the Transfer Station including Ye Olde Stoppe & Swappe Shoppe

Distribution channels5 records

Marketing channels7 records

Core offering

The Town of Berwick delivers comprehensive municipal government services to its residents, including public safety (Police, Fire & Rescue), utilities (Water, Sewer District), public works and highway maintenance, property tax assessment and billing, code enforcement, planning and development, parks and recreation programs, library services, and town clerk functions such as licensing and vital records. It also offers digital self-service channels for tax payments, permits, dog licensing, vehicle registration renewals, and recreation activity registration.

Product overview

Town of Berwick, Maine operates a municipal government website providing citizen-facing digital services. The offering consists of multiple government service modules delivered through a Revize-powered website, including online tax payment, property assessment lookup via GIS database, recreation program registration, emergency alert notifications, and various licensing and permit services. These services are provided as discrete functional areas within the municipal portal rather than a unified integrated platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Bill Pay Electronic payment system for residents to pay tax bills and other municipal fees online.
• Vision Assessing Database GIS-based property assessment database allowing residents to view property maps and tax information.
• Activity Registration Parks and recreation program registration system for community activities and events.
• Berwick Community TV Communications and media department producing local government content and community programming.
• Emergency Alerts Notification system for emergency communications to community residents.
• GIS & Maps Interactive mapping system for town geographic data and property information.
• Vehicle Registration Services Online system for residents to renew car or trailer registrations through Maine BMV.
• Dog Licensing Online dog license registration through Maine's centralized dog licensing system.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core, moderate and minor.

• MSAD60 School DistrictcoreOthersLocal school district serving Berwick community. Town coordinates with MSAD60 for educational services and community programs.
• Great Works Regional Land TrustmoderateStrategic or Co-development PartnerRegional land trust organization partnered with Berwick for open space preservation and environmental conservation initiatives. Listed under community resources and Envision Berwick initiatives.
• Central Maine Power (CMP)minorOthersUtility company providing electricity. Town notifies residents about CMP rate case hearings and public witness opportunities for residents to provide feedback on rate changes.

Recent moves6 records

Expansion highlights4 records

Direct peers

• Town of North Berwick, Maine: York County, Maine town of similar small-town scale providing comparable core municipal services. Relevant peer for assessing department, public works, and recreation service models.
• Town of Sanford, Maine: Larger York County, Maine municipality operating the same full-service municipal structure. Useful peer for benchmarking how a town of Berwick's size scales services as it grows.
• Town of South Berwick, Maine: Adjacent York County, Maine municipality of comparable size providing the same suite of municipal services (police, fire, public works, water/sewer, assessing, planning, recreation). Most directly comparable peer given geographic proximity and demographic similarity.
• Town of Lebanon, Maine: York County, Maine rural town of similar small-municipality scale providing core municipal services. Relevant peer for assessing the operating model of a smaller rural Maine town.
• Town of York, Maine: York County, Maine coastal town with similar municipal department structure (police, fire, public works, water, sewer, planning, recreation, library). Comparable scale and revenue base structure.
• Town of Wells, Maine: York County, Maine municipality providing the same core municipal services including police, fire/rescue, public works, water, sewer, assessing, and recreation. Comparable peer for service delivery and revenue diversification.
• Town of Kennebunk, Maine: York County, Maine town operating a similar full-service municipal structure with comparable revenue model (property tax, licenses, water/sewer). Relevant peer for benchmarking digital services and departmental scale.
• Town of Kittery, Maine: York County, Maine municipality with established municipal service delivery model including police, fire, public works, water, sewer, and recreation. Comparable for departmental structure benchmarking.
• Town of Eliot, Maine: Small York County, Maine town directly adjacent to Berwick offering the same core municipal service portfolio including police, fire, public works, and assessing. Closely comparable in scale and operational model.

Regional players

• City of Dover, New Hampshire: Adjacent Strafford County, NH municipality just across the state border from Berwick. Operates a similar full-service municipal structure at slightly larger scale, useful for cross-border benchmarking of service delivery and digital channels.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCe1ww0l72z2pk_DnKiYU0cw/playlists
• Facebookfacebook.com/TownBerwickMaine
• Instagraminstagram.com/envisionberwick.me
• TikToktiktok.com/@berwickmaine
• LinkedInlinkedin.com/company/town-of-lisbon

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Berwick, Maine