Time Out Youth

Name

Time Out Youth

Legal name

Time Out Youth, Inc.

Website

https://timeoutyouth.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

LGBTQ+ Youth Community Services

NAICS

Child and Youth Services (62411), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Youth-to-Adult Transition & Life Skills (Independent Living, Soft Skills) (EDAAAFAN)

Keywords

• LGBTQ youth services
• Youth mental health
• Community drop-in center
• Youth housing support
• Affirming therapy

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Charitable Giving: Tax-deductible donations from individual donors, both one-time and recurring. The organization promotes various giving options including online donations, legacy/planned giving, and volunteer engagement. EIN 56-1755564 confirmed.
2. Grant Funding: 501(c)(3) nonprofit organization eligible for grant funding from foundations and government sources. Legacy giving program supports long-term financial sustainability.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Time Out Youth provides free, in-person and online programs and services for LGBTQ+ youth ages 13-24 in the Charlotte, NC area, including a drop-in community center, individual and couples therapy, housing navigation and supportive services, identity-based support groups, school-based GSA support, and an annual summer day camp. All offerings are provided at no cost to eligible youth and are supported by donations, grants, and a volunteer base of 500+ annually.

Product overview

Time Out Youth is a nonprofit organization providing a comprehensive suite of programs and services for LGBTQ+ youth ages 13-24 in the Charlotte, NC area. The organization operates as a central hub offering a low-barrier drop-in center, mental health therapy services, and housing support. Core programs include Youth Programs (drop-in space, support groups like Tea Time, Space Aces, Melanin & MagiQ, and DBT Skills Group), the David Bohnett CyberCenter for technology access, online platforms via Q Chat Space and Discord, and summer programming through Camp OUT. Services include free clinical therapy (individual, couples, gender-affirming case management) and housing navigation with supportive services. Community engagement extends to schools through GSA support, student workshops, and education trainings. The organization connects youth to crisis resources and provides various drop-in activities including dinners, workshops, and social events.

Differentiator

Problem solved

Functional benefit

Products and services

• Youth Programs Weekly programming including drop-in space, identity-based support groups, STI testing, dinners, and seasonal celebrations for LGBTQ+ youth ages 13-24.
• Therapy Services Free, confidential mental health services including individual therapy, romantic partner therapy, gender affirming case management, life skills training, and group therapy support for LGBTQ+ youth ages 13-24, offered virtually and in person.
• Housing & Supportive Services Full spectrum housing support including targeted case management, housing navigation, and assistance obtaining government benefits (SSI, SSDI, Medicaid, Food and Nutrition Services) for LGBTQ+ youth ages 18-24 in the Charlotte-Mecklenburg community.
• David Bohnett CyberCenter A dedicated computer room providing safe, reliable access to technology and internet for LGBTQ+ youth ages 13-24 who lack dependable computer or internet access at home, supporting homework completion, college applications, resume building, job searches, and digital literacy.
• Q Chat Space Online discussion groups providing a dedicated space for youth to discuss topics relevant to their identities and experiences, live chat-based with no video or audio, scheduled at specific times.
• Discord Server A moderated online server for LGBTQ+ youth ages 13-24 in North and South Carolina, active 24 hours a day with various youth activities and community engagement.
• Support Groups Identity-based support groups including Tea Time (transgender, non-binary, gender-exploring youth), Space Aces (asexual/aromantic youth), Melanin & MagiQ (youth of color), DBT Skills Group, Sexual Health Chat, Poetry Workshop, and Queerly Beloved (self-care and wellness activities).
• GSA Register & Support Resources and support for Gay-Straight Alliances and Genders & Sexuality Alliances in middle and high schools, including workshops, GSA registration, leadership development, and guidance on forming and sustaining club membership.
• Student Workshops Workshops for middle and high school students on how to be LGBTQ allies, including discussions of LGBTQ terminology, obstacles youth face, and how to support LGBTQ classmates.
• Camp OUT Annual summer day camp for LGBTQ+ youth ages 13-24 featuring day trips and activities including hiking, archery, museum visits, amusement park trips, and pottery making.
• Crisis Resources Crisis resources including The Trevor Lifeline, The Trans Lifeline, National Suicide and Crisis Lifeline, National Runaway Switchboard, RAINN, and National Domestic Violence Hotline for LGBTQ+ youth in crisis.

Quantifiable outcome

• 37 youth secured housing, 576 counseling sessions, 1,400+ drop-in visits, $47,924 in financial assistance, 236 new youth enrolled, 2,719 individuals trained in LGBTQ+ inclusion

Named customers2 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Charlotte FCminorStrategic or Co-development PartnerSports partnership to support LGBTQ+ young people through community engagement and fundraising activities.

Scale indicators6 records

Direct peers

• Hetrick-Martin Institute: Hetrick-Martin Institute is one of the oldest LGBTQ+ youth organizations in the US, operating drop-in centers, counseling, housing support, and education programs for LGBTQ+ youth. It is the closest direct peer to Time Out Youth in terms of service stack (drop-in, therapy, housing, life skills, education) and target population (LGBTQ+ youth and young adults).
• CenterLink: CenterLink is a network of more than 250 LGBTQ+ community centers across the US, providing shared resources, training, and advocacy. Time Out Youth is the type of brick-and-mortar LGBTQ+ youth center that CenterLink supports, and both share the drop-in center, youth programming, and community education model.
• Ali Forney Center: Ali Forney Center is a NYC-based organization providing housing, drop-in services, and wraparound support for LGBTQ+ homeless youth. It directly parallels Time Out Youth's Housing & Supportive Services and drop-in center model, with a similarly heavy reliance on donor funding and volunteers.
• GLSEN: GLSEN is a national education-focused organization supporting LGBTQ+ K-12 students through Gay-Straight Alliances, educator training, and student programs. It directly overlaps with Time Out Youth's GSA Register & Support, student workshops, and education/community trainings (2,719 individuals trained in 2024).

Broad incumbents

• PFLAG National: PFLAG is the largest family-and-allies LGBTQ+ organization in the US, providing support groups, education, and advocacy. It is comparable to Time Out Youth because both run community-based LGBTQ+ support programming with a strong volunteer base and free services, though PFLAG focuses more on family allies and TOY on youth directly.
• The Trevor Project: The Trevor Project is a national LGBTQ+ youth organization operating crisis intervention (lifeline), peer support, and advocacy programs. It is comparable to Time Out Youth because both serve LGBTQ+ youth ages 13-24 with mental health crisis and community support, and Trevor Project's lifeline is even referenced as a crisis resource on TOY's own site.
• Los Angeles LGBT Center: The LA LGBT Center is one of the largest LGBTQ+ community centers in the world, offering youth services, housing, mental health, and education under one roof. It is a scaled-up, broader-incumbent analog of Time Out Youth's Charlotte center, providing a benchmark for what TOY could grow into with additional capital.

Emerging players

• Point Foundation: Point Foundation is a national LGBTQ+ scholarship and leadership development organization serving high-achieving LGBTQ+ students. It overlaps with Time Out Youth's higher-education assistance programming and life-skills component, though it is more selective and scholarship-focused rather than community-based.
• Campus Pride: Campus Pride works with college students and LGBTQ+ student organizations on campuses, providing resources, training, and leadership development. It overlaps with Time Out Youth's education and student-workshop programming, particularly for the 18-24 segment of its served population.

Regional players

• Mazzoni Center: Mazzoni Center is a Philadelphia-based LGBTQ+ health and wellness organization offering medical, behavioral health, and case management services. It is comparable to Time Out Youth's free counseling and case management work but does not directly compete geographically, making it a regional peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/timeoutyouth
• Instagraminstagram.com/timeoutyouthcenter
• LinkedInlinkedin.com/company/time-out-youth

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Time Out Youth