Service New Brunswick
- Company typePrivate
- Founded1990
- HeadquartersFredericton, Canada
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
Service New Brunswick firmographics
Firmographics- Name
- Service New Brunswick
- Legal name
- Service Nouveau-Brunswick (Service New Brunswick)
- Website
- https://snb.ca
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Service New Brunswick industry classification
Industry- Product category
- Government Services / Public Administration
- NAICS
- Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Surveying and Mapping (except Geophysical) Services (541370), All Other Professional, Scientific, and Technical Services (54199)
- SIC
- Services-Services, Nec (8900)
- akta.pro primary industry
- State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO)
- akta.pro secondary industries
- State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Local Public Health & Human Services Administration (BPAIACAK), Special-Purpose Property Appraisal (Healthcare, Religious, Public, etc.) (BPAJAKAG), Property Tax & Municipal Lien Search Services (BPAJAOAJ)
Keywords
Where Service New Brunswick is headquartered
LocationHeadquarters
- HQ city
- Fredericton
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Service New Brunswick business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Government Service Delivery: Service New Brunswick is a provincial government agency mandated to deliver government services to citizens. It processes various government payments and fees but operates as a government service organization rather than a revenue-generating entity.
- Payment Processing Services: Processes payments for property tax, water and sewer bills, driver licensing, vehicle registration, and various other provincial government services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Online driving examination fee |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels2 records
Service New Brunswick product offering
Product offeringCore offering
Service New Brunswick is the mandated provincial service delivery agency for the Province of New Brunswick, Canada. It provides residents with centralized access to government services — including vehicle registration, driver licensing, vital statistics certificates, property assessment, land registry, corporate registry, business permits (BizPal/PerLE), and various payment-processing services — through three channels: a 24/7 online portal at www.snb.ca, TeleServices phone support (1-888-762-8600), and a province-wide network of in-person Service Centres. The NB Property Assessment branch annually assesses more than 475,000 real properties in compliance with the Assessment Act.
Product overview
Service New Brunswick is a provincial government service organization operating as a single unified delivery platform for New Brunswick government services, offered through three channels: online (www.snb.ca), telephone (TeleServices), and in-person at service centre locations across the province. The portfolio consists of NB Property Assessment (which annually assesses over 475,000 real properties and delivers assessment notices, administers review and appeal processes, and provides data to local governments), Property Assessment Online (PAOL — a public search tool for property values and sales data), Land Registry, Corporate Registry, BizPal/PerLE (business permits), GeoNB (geographic information), and transaction services including vehicle registration renewal, driver's licence renewal, vital statistics certificates, address change, and driving examinations. TeleServices provides phone-based access to the same service suite. The organization also conducts annual Customer Satisfaction Surveys to measure service quality.
Differentiator
Problem solved
Functional benefit
Brands
- NB Property Assessment: A branch of Service New Brunswick mandated to assess all properties in New Brunswick in compliance with the Assessment Act and regulations. Also known as Évaluation foncière NB in French.
- Property Assessment Online (PAOL)
Products and services
- Online Services Portal
Quantifiable outcome
- Delivers services to all of New Brunswick's population through online, phone, and in-person channels
Companies that use Service New Brunswick
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Service New Brunswick technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Service New Brunswick partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights4 records
Service New Brunswick competitors and assessment
Company assessmentRegional players
- Service Canada: Service Canada is the federal government's in-person service delivery network, providing citizens with access to employment, immigration, pension, and benefits services through in-person, online, and telephone channels. It is a vertical-level analogue (federal rather than provincial) of SNB's multi-channel service delivery model.
- Revenu Québec: Revenu Québec is the provincial agency responsible for tax collection and administration in Quebec, providing online, telephone, and in-person service to individuals and businesses. It is a regional peer on the revenue/tax administration side of the services SNB provides to New Brunswick residents and businesses.
Direct peers
- BC Assessment: BC Assessment is the Crown corporation responsible for property valuation across British Columbia, producing annual property assessments that support municipal taxation. It is a direct functional peer of NB Property Assessment, with comparable mandate, scale, and online search tools.
- Government of Alberta – Service Alberta: Service Alberta (now within the Ministry of Technology and Innovation) provides frontline services to Albertans including corporate registry, land titles, and vital statistics. It is directly comparable to Service New Brunswick as a provincial single-window service delivery agency.
- SAAQ (Société de l'assurance automobile du Québec): SAAQ is the Quebec government corporation that administers driver licensing, vehicle registration, and the province's public automobile insurance plan. It is a direct peer for SNB's driver licensing and vehicle registration services, with the additional dimension of public automobile insurance.
- Municipal Property Assessment Corporation (MPAC): MPAC is Ontario's statutory property assessment corporation, assessing more than 5 million properties annually. It is a direct functional peer of NB Property Assessment for the property assessment and valuation function that anchors SNB's mandate.
- Service BC: Service BC is the Government of British Columbia's frontline service delivery organization, providing citizens with in-person, telephone, and online access to provincial government services. It mirrors Service New Brunswick's single-window consolidation of diverse government services under one provincial brand.
- ServiceOntario: ServiceOntario is the Government of Ontario's single-window service delivery agency for driver licensing, vehicle registration, vital statistics, and business registration. It is the most direct operational analogue to Service New Brunswick across Canada, with the same multi-channel (online/telephone/in-person ServiceCentre) model.
Others
- Canada Post: Canada Post is the federally-owned Crown corporation that operates a national service network reaching every Canadian address. While focused on mail and parcel delivery rather than government services, it is thematically comparable as a Crown corporation providing multi-channel access services to New Brunswick residents.
- CGI Group: CGI Group is a major IT services and systems integrator with a large public-sector practice that builds and operates digital platforms for provincial and federal government agencies (including property assessment and licensing systems). It is an adjacent technology and operations peer, not a competing service provider.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Service New Brunswick social profiles
Digital presenceService New Brunswick compliance and trust
Trust signalCompliance2 records
Service New Brunswick financial estimates
Financial estimateRevenue estimate
Valuation estimate
Service New Brunswick leadership team
Management profileNumber of profiles
Service New Brunswick funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Service New Brunswick M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Service New Brunswick
What does Service New Brunswick do?
Service New Brunswick is the mandated provincial service delivery agency for the Province of New Brunswick, Canada. It provides residents with centralized access to government services — including vehicle registration, driver licensing, vital statistics certificates, property assessment, land registry, corporate registry, business permits (BizPal/PerLE), and various payment-processing services — through three channels: a 24/7 online portal at www.snb.ca, TeleServices phone support (1-888-762-8600), and a province-wide network of in-person Service Centres. The NB Property Assessment branch annually assesses more than 475,000 real properties in compliance with the Assessment Act.
Is Service New Brunswick a public or private company?
Service New Brunswick is a private company. It is classified as state government owned and is currently operating.
When was Service New Brunswick founded?
Service New Brunswick was founded in 1990. It employs 1,001 to 5,000 people.
Where is Service New Brunswick based?
Service New Brunswick is headquartered in Fredericton, Canada, in the North America region.
How does Service New Brunswick make money?
Two revenue lines are on record. Government Service Delivery is the primary driver. The others are payment Processing Services.
Who are Service New Brunswick's main competitors?
Regional players on record are Service Canada and Revenu Québec. Direct peers are BC Assessment, Government of Alberta – Service Alberta, SAAQ (Société de l'assurance automobile du Québec), Municipal Property Assessment Corporation (MPAC), Service BC and ServiceOntario. Others are Canada Post and CGI Group.
Does Service New Brunswick have an API?
No public API is recorded for Service New Brunswick.
What industry is Service New Brunswick in?
Service New Brunswick's product category is Government Services / Public Administration. Its primary akta.pro industry code is BPAIABAO, State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector), with a secondary code of BPAIABAI, State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family). Its NAICS code is 92615 and its SIC code is 8900.