Workspace

What Workspace does

Workspace, operating under the legal entity South Shore Business Center LLC, is a founder-run flexible office company founded by Justin Moran in 2016 in Hingham, Massachusetts. The company operates five company-owned locations across Greater Boston — Beverly, Braintree, Canton, Cohasset, and Hingham — providing private offices, coworking memberships, hourly meeting room rentals, virtual office services, and a dedicated VLAN add-on (SecureConnect) for regulated-data professionals. Each location is owner-operated (not franchised), with on-site staff and standardized all-in pricing that includes utilities, internet, cleaning, and mail handling without CAM charges or setup fees. Terms are tenant-at-will with 60-day notice by default, with 12-month agreements available as an alternative; private offices start under $600/month.

The underlying technology stack centers on the Optix membership and booking platform, which powers self-serve online reservations, mobile app access (iOS and Android), and instant confirmation for day passes and meeting rooms. Lillian, a 24/7 AI knowledge-retrieval assistant, handles inbound inquiries about pricing, availability, and location fit and routes prospects to tours. Workspace Design, an adjacent service line, builds fixed-price websites on Next.js/Payload CMS/Vercel with schema.org markup and llms.txt files for SEO and Answer Engine Optimization. Two-way SMS at (781) 908-4061 supplements inquiry handling.

Revenue is generated through subscription recurring streams (private offices, coworking memberships, virtual office tiers, SecureConnect), usage-based streams (day passes, meeting rooms, training room), and one-time plus recurring revenue from Workspace Design website builds. The customer base skews toward SMB and individual professionals — solopreneurs, remote employees of larger companies, attorneys, CPAs, financial advisors, and small 2-6 person teams — with low customer concentration risk and a 4.9 aggregate Google rating across 203 reviews as the primary social proof mechanism. Headcount remains in the 1-10 range, with no private-equity ownership, no management layer, and founder Justin Moran personally conducting tours and writing agreements.

Name

Workspace

Legal name

South Shore Business Center LLC

Website

https://workspacema.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Workspace is a founder-run flexible office company operating five Greater Boston locations (Beverly, Braintree, Canton, Cohasset, Hingham) providing private offices, coworking, meeting rooms, virtual offices, and a SecureConnect VLAN for SMB professionals, solopreneurs, remote employees, and regulated-data practices.

Ownership category

akta.pro rank

Product category

Coworking and Flexible Office Space

NAICS

Facilities Support Services (561210), Office Administrative Services (56111)

SIC

Services-Facilities Support Management Services (8744), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Hybrid Work Enablement & Desk/Room Booking Operations (BPABAFAH)

akta.pro secondary industries

Space & Occupancy Services (Move/Add/Change, Seating, Wayfinding) (IMAIALAF), Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL)

Keywords

• Flexible office space
• Private office rental
• Coworking memberships
• Virtual office services
• Meeting room rentals

Headquarters

HQ city

Hingham

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Private Office Memberships: Lockable, fully furnished private offices rented month-to-month or on 12-month terms. Core revenue driver. Includes unlimited meeting room access, mail handling, all utilities, cleaning, and internet. Starting under $600/month, with specific rates varying by office size and agreement type.
2. Coworking Memberships: Hot-desk access in shared coworking areas. Part-time ($129-$149/month) and full-time ($249-$329/month) plans with included meeting room hours. Full-time includes mail handling.
3. Day Passes: Pay-as-you-go access for non-members. Coworking day passes from $9-$39/day, private office day passes from $59/day, hourly day offices from $15/hour. No commitment required.
4. Virtual Office: Professional business address with mail handling at five locations. Three tiers: Essential ($44/month), Select ($53/month), Premier ($62/month). Includes 30% off meeting rooms. Revenue from LLC registrations and ongoing mail services.
5. Meeting Room Rentals: Hourly conference room rentals at five locations. $39/hour at Beverly and Cohasset, $49/hour at Braintree, Canton, and Hingham for non-members. Included or discounted for members.
6. SecureConnect: Dedicated VLAN private network add-on for attorneys, CPAs, financial advisors, and HIPAA-sensitive practices. $75/month flat, added to existing membership. Isolated from general member Wi-Fi.
7. Workspace Design: Website development service for Workspace members and external clients. Fixed-price one-time builds: Starter ($1,499), Growth ($3,499), Pro ($6,499). Optional maintenance hosting plans from $29-$149/month.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Workspace operates five flex-office locations across Greater Boston, providing private offices, coworking memberships, meeting room rentals, virtual office services, and day offices/day passes on month-to-month, all-inclusive terms. The company also offers SecureConnect, a VLAN-isolated network add-on for attorneys and regulated professionals, plus Workspace Design, a separate web and brand design service.

Product overview

Workspace is a founder-run flexible office company operating five Massachusetts locations (Beverly, Braintree, Canton, Cohasset, Hingham) offering a portfolio of complementary services. The core offering comprises Private Offices (lockable, furnished spaces for 1–6 people starting under $600/month) and Coworking (shared desks at four locations from $129/month). These are supplemented by Meeting Rooms (hourly conference room rentals at $39–$49/hour), Virtual Office (business address and mail handling at $44–$62/month across three tiers), and SecureConnect (a dedicated VLAN add-on at $75/month for regulated-data professionals). Workspace Design is a website-building service for members, while Lillian serves as the company's 24/7 AI assistant for customer inquiries. Braintree is private-office-only; the other four locations offer coworking alongside private offices.

Differentiator

Problem solved

Functional benefit

Brands

• Workspace Design: Website design and development service for Workspace members and independent professionals, building sites on Next.js + Vercel stack. Fixed-price packages starting at $1,499 for 5-page sites.
• SecureConnect

Products and services

• Private Office Memberships Lockable, single-occupant private offices for individual professionals and small teams of roughly 2–6 people, available across all five Workspace locations on month-to-month terms. Pricing scales by office size from approximately $1,200 to $2,500 per month and is all-inclusive, covering utilities, janitorial, mail handling, and meeting room access without separate CAM or facility fees.
• Coworking Memberships Shared open-desk memberships in tiered usage plans (4 days/month, 8 days/month, or unlimited) for solopreneurs, freelancers, and hybrid remote workers, priced from approximately $200 to $500 per month. Members receive access to common areas, mail handling, and member rates on meeting rooms and the Workspace Design service.
• Coworking Day Pass Single-day shared-desk access at approximately $35 per day for occasional users, hybrid workers, and visitors who do not need an ongoing membership.
• Day Office Single-day use of a private, lockable office at approximately $85 for a half day or $150 for a full day, targeted at professionals who need a confidential workspace for a focused day without committing to a full month.
• Meeting Room Rentals Hourly rentals of furnished meeting rooms across all five locations, bookable through the Optix platform, used by Workspace members, non-members, and clients hosting client meetings, depositions, and off-sites.
• Virtual Office Professional Massachusetts mailing address, mail handling and forwarding, and optional call-handling services for out-of-state LLCs and small businesses that need a registered-agent-style address and meeting room access without a physical office. Pricing ranges from approximately $150 to $200 per month.
• SecureConnect VLAN-isolated network add-on priced at a flat $75 per month, providing attorneys, CPAs, financial advisors, and other regulated-data professionals with a separate Wi-Fi login and traffic segmentation away from the main Workspace network. Customers re-enter credentials after a 24-hour disconnect window.
• Workspace Design Separate web and brand design service operating under the Workspace Design brand, sold to clients who need a website or digital brand presence; Workspace members receive a discount on the service.

Quantifiable outcome

• 4.9/5.0 aggregate Google rating across 203 reviews
• +2 more outcomes

Named customers17 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature3 records

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• WorkBar: Massachusetts-based coworking and shared office operator with multiple Greater Boston suburban locations. Closest geographic and segment competitor to Workspace, serving professionals and small teams outside downtown Boston.
• Office Evolution: US franchise of small-business-focused flex offices with private offices, coworking, and virtual office services. Comparable to Workspace on private office pricing, business address services, and SMB professional target customer.
• Serendipity Labs: Member-based flexible office operator targeting professionals, small teams, and satellite workers in suburban and secondary markets. Closely comparable to Workspace on suburban positioning, all-inclusive pricing, and SMB professional customer base.
• Industrious: Premium flex-office operator offering private offices, coworking, and meeting rooms with hospitality-driven service. Directly comparable to Workspace on product mix and SMB/professional target customer, though operating at larger scale and in major urban centers.
• Workbox: Boston-area flex-office operator with multiple suburban and urban locations offering private offices and coworking. Directly comparable on geography, product mix, and small-team target customer.
• The Yard: Heritage-office-style coworking and private office operator with multiple locations emphasizing hospitality and professional environment. Comparable to Workspace on private office focus, design-led spaces, and professional SMB segment.

Broad incumbents

• HQ (HQ Global Workplaces): Serviced office and coworking provider with private offices, virtual offices, and meeting rooms at scale. Comparable to Workspace's product mix, particularly virtual office and meeting room offerings, though operating at larger scale across multiple geographies.
• WeWork: Largest global coworking/flex-office operator with a presence in Boston. Competes with Workspace on private offices and coworking, but targets larger enterprises and dense urban locations rather than suburban professionals.
• Regus / IWG: Global incumbent offering serviced offices, virtual offices, and meeting rooms across thousands of locations. Direct overlap with Workspace's private office, virtual office, and meeting room offerings, but at vastly larger scale and broader geographic footprint.

Regional players

• Cambridge Innovation Center (CIC): Boston-area innovation-focused workspace operator serving startups and growth-stage companies. Comparable in geography and product category but skews toward venture-backed startups rather than Workspace's independent professional and SMB base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/workspaceinma
• Facebookfacebook.com/workspacema
• LinkedInlinkedin.com/company/workspace-45

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workspace