What Stadt Moers does

Stadt Moers is a municipal government (Körperschaft des öffentlichen Rechts) located in the Lower Rhine region of North Rhine-Westphalia, Germany, with first historical mention around 1299. It provides statutory public administration and citizen services for residents across all life stages — families, youth, seniors, people with disabilities, refugees and migrants, and general citizens — through three Sozialraumteams, the central Rathaus, and a network of BürgerService branch offices. The service portfolio spans civil registry, youth welfare and child protection, youth employment transition, senior care consulting, disability inclusion, integration support, cultural programming (Schlosstheater, Grafschafter Museum, Musikschule, library, vhs adult education), sports facilities, public safety, urban planning, and economic development.

The city's digital platform moers.de is delivered on a CMS managed by the regional computing center KRZN, with design by anatom5 perception marketing. The technology stack includes an AI chatbot for citizen inquiries, ReadSpeaker text-to-speech for accessibility, Conword translation, etracker-compliant analytics, and embedded YouTube and social media integrations. The city operates an Open Data portal, a LoRaWAN IoT network, digital ID terminals, and a Mängelmelder citizen issue-reporting tool. The city is a designated Modellkommune Open Government (since 2017), holds European Energy Award and Fairtrade Town certifications, and operates under a comprehensive climate action plan.

Stadt Moers is funded primarily through municipal taxes (Gewerbesteuer, Grundsteuer, and a share of income tax), regulated administrative fees (Gebühren) for documented services, and parental contributions for childcare. Core advisory services — youth welfare counseling, senior consulting, integration services, child protection — are provided free of charge under SGB VIII and related statutory obligations. The administration is led by Mayor Julia Zupancic, with multiple regional partnerships including Kreis Wesel, LVR, Bundesagentur für Arbeit, HSRW (Spark-It), and welfare organizations Caritas and Grafschafter Diakonie.

Name

Stadt Moers

Legal name

Stadt Moers

Website

https://moers.de

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Stadt Moers is a municipal government in North Rhine-Westphalia, Germany, providing statutory public services — civil registry, youth welfare, social services, education, culture, and digital administration — to residents of Moers via its town hall, BürgerService offices, and the moers.de digital platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (9211), Executive Offices (92111), Administration of Public Health Programs (92312)

akta.pro primary industry

City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

akta.pro secondary industries

State/Provincial Courts & Judicial Administration (BPAIABAE), City/Municipal Public Health Departments (HLAJAAAC), Master-Planned Community & POA Management (BPAJAHAD)

Keywords

• Municipal government services
• Civil registry services
• Youth welfare programs
• Public library services
• Citizen service centers

Headquarters

HQ city

Moers

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Municipal Tax Revenue: As a German municipality (Körperschaft des öffentlichen Rechts), Stadt Moers is primarily funded through municipal taxes, most notably the Gewerbesteuer (trade tax) and Grundsteuer (property tax), supplemented by a share of income tax revenue allocated by the federal and state governments. These form the core of the municipal operating budget.
2. Administrative Fees and Charges: The city levies fees (Gebühren) for specific administrative services such as civil registry documents, building permits, parking, use of sports facilities, library services, music school tuition, and waste disposal. These are regulated public-law charges.
3. Youth Welfare Services Cost Recovery: Parents contribute to the cost of childcare and daycare (Kindertageseinrichtungen) through parent fees (Elternbeiträge) set according to income and family size. Youth welfare assistance costs (Jugendhilfe) are partially recovered through parental contributions and cost allocation.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Stadt Moers is a municipal government providing statutory public administration and citizen services across all life stages, including civil registry (Standesamt), citizen service (Bürgerservice), youth welfare and child protection, social services, library, music school, theater, museum, adult education, urban planning, and digital government services via moers.de and service.moers.de. Services are delivered through in-person town hall and citizen service centers, a 115 government hotline, online portals, mobile visits to care facilities, and specialized cultural and educational venues.

Product overview

Stadt Moers operates a comprehensive municipal service platform (moers.de) providing citizen services, cultural institutions, educational facilities, and administrative functions. The core offering consists of the city website as a digital service hub with modules including BürgerService for administrative services, Bibliothek for library services with digital offerings (OverDrive/Libby), Moerser Musikschule for music education, Schlosstheater for performing arts, Grafschafter Museum for cultural exhibitions, vhs for adult education, Jugendberufsagentur for career support, and Fachdienst Soziale Dienste for social welfare services. Additional modules include Offene Daten Moers for open government data, Mängelmelder for issue reporting, and various cultural venues and leisure facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• BürgerService (Citizen Service)
• Bibliothek (Public Library)
• Moerser Musikschule (Music School)
• Schlosstheater Moers
• Grafschafter Museum im Schloss
• vhs (Volkshochschule) Adult Education
• Jugendberufsagentur (Youth Career Agency)
• Jugendhilfe im Strafverfahren (Youth Welfare in Criminal Proceedings)
• Fachdienst Soziale Dienste (Social Services)
• Stadtarchiv (City Archive)
• Offene Daten Moers (Open Data Portal)
• Mängelmelder (Defect Reporter)
• Serviceportal (Online Service Portal)
• Passauskunft online (Online Passport Information)
• Ideen- und Beschwerdemanagement (Idea and Complaint Management)
• Schlosspark (Castle Park)
• Stadtinformation (Tourist Information)
• Tummelferien (Adventure Holidays)

Quantifiable outcome

• 19 adults (ages 19-40) successfully completed missed school-leaving qualifications (Schulabschlüsse) at the vhs adult education center in a single semester.
• +1 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Kommunales Rechenzentrum Niederrhein (KRZN)coreTechnology or Integration · 1 May 2017KRZN serves as the municipal computing center for the Lower Rhine region, providing and maintaining the Content Management System (CMS) and technical infrastructure powering moers.de and other digital services of Stadt Moers. Located in Kamp-Lintfort, KRZN supports multiple municipalities in the region with shared IT services, digital administration solutions, and online form management.
• Drogenhilfe der Grafschafter DiakoniecoreStrategic or Co-development PartnerThe drug assistance service of the Grafschafter Diakonie (social welfare organization) provides counseling and support for children, adolescents, and adults who consume illegal drugs. The Stadt Moers website references this service as a key referral point for youth facing substance abuse issues, integrating it into the city's broader youth welfare and social support network.
• Caritasverband MoerscoreStrategic or Co-development PartnerReferral partnership with the Caritas Association in Moers for addiction counseling related to legal substances (tobacco, alcohol) for adults aged 18 and above, as part of the city's integrated youth support pathway.
• Regionale Schulberatung (Kreis Wesel)coreStrategic or Co-development PartnerThe Regional School Counseling Center of Kreis Wesel provides individual counseling for students on learning, developmental, and behavioral challenges. Stadt Moers refers students and families to this service, integrating it into the city's educational support infrastructure.
• Jugendberufsagentur des Kreises Wesel (juba4you.de)coreStrategic or Co-development PartnerThe Youth Employment Agency (Jugendberufsagentur) of Kreis Wesel is a collaborative initiative supporting young people in the transition from school to career. Stadt Moers participates in and refers youth to this agency, which coordinates services from the Jobcenter, Employment Agency, and youth welfare services across the district.
• Landschaftsverband Rheinland (LVR)coreStrategic or Co-development PartnerThe LVR (Regional Landscape Association Rhineland) is a key partner for inclusion services and disability support. For children up to school entry age with disabilities, the LVR provides integration assistance in kindergartens and autism therapy. For children from school entry with intellectual, physical, or multiple disabilities, the LVR provides inpatient care measures.
• Kreis Wesel (District Administration)coreStrategic or Co-development PartnerKreis Wesel serves as the district authority responsible for certain disability services (integration assistance for school-age children with physical, intellectual, or multiple disabilities on an outpatient basis) and overall coordination of youth employment and social welfare policy at the district level.
• Institut für niederrheinische Kulturgeschichte und Regionalentwicklung (InKuR)minorStrategic or Co-development PartnerAcademic institute for Lower Rhine cultural history and regional development. Partners with the Grafschafter Museum Moers to host an annual cooperation conference (Kooperationstagung) at the Altes Landratsamt building, promoting research and education in regional culture.
• Bundesagentur für Arbeit (Federal Employment Agency)coreStrategic or Co-development PartnerThe Federal Employment Agency participates in the Jugendberufsagentur (Youth Employment Agency) of Kreis Wesel, providing employment counseling and job placement services for young people in Moers as part of the inter-agency collaboration for school-to-work transitions.
• Spark-It (HSRW Hochschule Rhein-Waal)minorStrategic or Co-development PartnerSpark-It is a cooperation project between the Stadt Moers and Hochschule Rhein-Waal (HSRW) focused on digitalization initiatives. The project operates under the city's Digitalization Stab (Stab Digitalisierung) to advance digital transformation in municipal administration.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Stadt Krefeld: Adjacent NRW municipality of comparable Lower Rhine character (~230k residents) operating the same statutory municipal service portfolio — civil registry, youth welfare, social services, and BürgerService — under identical Gemeindeordnung NRW governance.
• Stadt Rheinberg: Small NRW municipality in the same Rheinberg district (~31k residents) sharing the Kreis Wesel governance umbrella and comparable statutory municipal service scope.
• Stadt Velbert: NRW municipality of similar population scale (~80k residents) with a comparable statutory service mandate; useful benchmark on tax-base composition and digital service deployment.
• Stadt Hattingen: Smaller NRW municipality (~52k residents) with the same statutory municipal service mandate; useful mid-sized peer for benchmarking service delivery cost per capita.
• Stadt Bergisch Gladbach: NRW municipality of closely comparable population scale (~110k residents) with the full statutory municipal service mandate; similar mid-sized-city peer for benchmarking.
• Stadt Wesel: District capital of Kreis Wesel (~60k residents); Stadt Moers explicitly coordinates with Kreis Wesel on youth employment, social welfare policy, and disability services — a structurally tight peer at the district-intergovernmental level.
• Stadt Kamp-Lintfort: Smaller NRW municipality in the same KRZN service region (~38k residents) sharing identical IT infrastructure (KRZN CMS) and municipal service mandate; natural technology-and-administration peer.
• Stadt Witten: NRW municipality of similar population scale (~96k residents) operating the same municipal service portfolio under the same Gemeindeordnung NRW framework.
• Stadt Ratingen: NRW municipality of similar population scale (~92k residents) operating the full municipal service portfolio; comparable mid-sized NRW peer for benchmarking service delivery and Bürgerservice channels.

Broad incumbents

• Stadt Duisburg: Larger neighbor in the same Lower Rhine region (~500k residents) sharing the same municipal service mandate and Lower Rhine industrial base; broader incumbent but directly comparable on tax-base structure and social-service obligations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/intent/tweet?text=Stadt%20Moers
• Facebookfacebook.com/stadtmoers
• LinkedInlinkedin.com/company/stadtmoers

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Moers