Staircase

What Staircase does

Staircase Inc. is a privately held, custom staircase designer and manufacturer founded in 1992 and headquartered at PO Box 86, 4088 Peet Street, Middleport, New York. The company designs and fabricates made-to-order stairways across four primary configurations — straight, spiral, curved, and split — alongside complementary posts, balusters, and rail systems in materials including hardwoods, glass, brass, stainless steel, chrome, and acrylic. Production is driven by on-site measurement and precision CAD design, with staircases assembled in the company's own factory and packaged, delivered, and installed on-site by company employees. The firm additionally sells individual stair components (posts, balusters, rail systems) as standalone products for customer or contractor installation.

The company's go-to-market is direct-to-consumer and direct-to-trade, targeting three overlapping segments: residential homeowners undertaking remodels or new construction; commercial construction projects requiring custom stairways; and architects/tradespeople collaborating on special-project designs. Revenue is generated through three streams — custom staircase manufacturing, hardware/component sales, and installation services — with pricing conducted via quote (no public price list) based on materials, design complexity, and installation scope.

Staircase Inc. has operated continuously for over 30 years, holds no disclosed institutional investors or parent entities, has 11-50 employees, and serves a single-country domestic market with operating concentration in the New York region. The principal public-facing contact is "[email protected]," indicating founder-influenced ownership. The company markets itself on craftsmanship (precision-cut fittings, mitered risers, book-matched graining, squeak-proof construction) rather than software, AI, or platform technology, and maintains no app, API, mobile presence, patents, certifications, or external partnerships in the disclosed record.

Name

Staircase

Legal name

Staircase Inc.

Website

https://staircaseinc.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Staircase Inc., founded in 1992 in Middleport, NY, designs, manufactures, and installs custom staircases (straight, spiral, curved, split) and complementary posts, balusters, and rail systems for residential homeowners, commercial construction projects, and architects/tradespeople in the Western New York region.

Ownership category

akta.pro rank

Product category

Custom Staircase Manufacturing

NAICS

Ornamental and Architectural Metal Products Manufacturing (33232), Ornamental and Architectural Metal Work Manufacturing (332323)

SIC

Fabricated Structural Metal Products (3440)

akta.pro primary industry

Staircase & Railing Remodeling (Interior) (HSAPAFAF)

akta.pro secondary industries

Stair Parts, Railings & Architectural Woodwork (HSAPAIAJ), Stair Treads, Risers & Landing Flooring (HSAPAGAH)

Keywords

• Custom staircase manufacturing
• Stair rail systems
• Custom stair design
• Stair parts components
• Staircase installation services

Headquarters

HQ city

Middleport

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Custom Staircase Manufacturing: Design and manufacture of custom staircases including Straight, Spiral, Curved, and Split configurations. Products are precision manufactured in factory and delivered/installed on-site.
2. Stair Parts and Components: Sale of posts, balusters, and rail systems as standalone products or complements to staircase installations. Includes various materials such as wood, metal, acrylic, and glass.
3. Installation Services: Expert installation of railing and parts upon request, provided by trained company employees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Staircase Inc. designs, manufactures, and installs custom staircases and stair rail components for residential and commercial customers. Using precision CAD design and state-of-the-art factory machinery, the company produces made-to-order Straight, Spiral, Curved, and Split staircases, along with matching posts, balusters, and rail systems in a wide range of materials, then delivers and installs them on-site with its own employees.

Product overview

Staircase Inc. is a custom staircase manufacturer offering made-to-order stairways with a platform-plus-components architecture. The core offering centers on four main staircase product lines—Straight Stairs, Spiraled Stairs, Curved Stairs, and Split Stairs—each available in numerous design variations. Complementing the staircases are three complementary product categories: Posts, Balusters, and Rail Systems. The company also provides expert installation services. The product portfolio is unified by the company's craftsmanship approach, using state-of-the-art CAD technology for precision design and manufacturing, with all products customizable in terms of materials (various wood species, glass, brass, stainless steel, chrome, acrylic) and configurations.

Differentiator

Problem solved

Functional benefit

Products and services

• Straight Stairs Custom straight stair designs including balloon bottom tread, flared, L-shaped, freestanding, plank, and ladder-style configurations in wood and metal, manufactured to order and installed on-site. Targeted at residential homeowners and commercial builders.
• Spiraled Stairs Custom spiral staircase designs offering space-saving solutions for residential and commercial applications, available in multiple material and finish options.
• Curved Stairs Custom curved staircase designs including flared curved stairs, freestanding curved stairs with plank treads, curved stairs with glass rail systems, and various wood species such as maple with eyebrow balusters.
• Split Stairs Custom split staircase designs including L-shaped flared configurations, split freestanding stairs with plank treads, and various post and baluster combinations.
• Posts Staircase posts including flat panel box posts, custom posts, primed box posts, and square posts in various wood species such as white oak, sold as standalone products or as complements to installed staircases.
• Balusters Baluster options including basket, metal, acrylic, knuckle, mega, and primed balusters in various styles and materials, sold as standalone products or with rail systems.
• Rail Systems Complete rail system solutions including glass rail systems with hickory, curved glass rail systems, and custom oak rail systems in various configurations, sold as standalone products or as part of staircase installations.
• Staircase Installation Services Expert on-site installation of manufactured staircases, railings, and stair parts provided by trained Staircase Inc. employees upon request, available for both residential and commercial projects.

Quantifiable outcome

• Squeak-proof guarantee on all installations

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves3 records

Expansion highlights2 records

Direct peers

• Viewrail: Viewrail designs and manufactures modern floating stairs, glass rail systems, and metal balusters — directly comparable to Staircase Inc.'s custom staircase and rail-system offerings, with strong overlap in glass/metal material configurations and premium positioning.
• Mylen Stairs: Mylen Stairs specializes in custom spiral and curved staircases in metal and wood — overlapping with Staircase Inc.'s spiraled and curved stair product lines and shared focus on space-saving and architectural designs.
• LJ Smith Stair Systems: LJ Smith is one of the larger US manufacturers of custom stair systems, stair parts, and railings, serving both production builders and custom installers — overlapping directly with Staircase Inc. on posts, balusters, and rail systems distribution.
• Salter Spiral Stair: Salter Spiral Stair designs and manufactures custom spiral and straight staircases in metal and wood — closely comparable to Staircase Inc.'s spiraled and straight stair product offerings.
• Stairtek: Stairtek produces prefabricated and custom-fit stair systems and replacement stair treads for remodels — directly comparable to Staircase Inc.'s custom staircase and tread/risers product lines aimed at residential remodelers.
• StairSupplies: StairSupplies is an online retailer of stair parts, balusters, newel posts, and rail systems — overlapping with Staircase Inc.'s posts, balusters, and rail-systems revenue stream and serving the same DIY and pro installer customer base.
• House of Stairs: House of Stairs manufactures custom wood staircases, railings, and stair components for residential and light commercial projects — directly comparable across product lines and customer base to Staircase Inc.
• Iron Shop / The Iron Shop: The Iron Shop produces custom-built spiral staircases in iron, wood, and other materials — directly comparable to Staircase Inc.'s spiral stair line and custom manufacturing approach.

Broad incumbents

• Lowe's (Stair Parts and Installation): Lowe's is a national home improvement retailer carrying stair treads, balusters, and rail systems — comparable as a broad-incumbent competitor on the parts/hardware side of Staircase Inc.'s product offering.
• Home Depot (Stair Parts Installation Services): Home Depot is a national home improvement retailer offering stair parts, balusters, and installation services — overlapping with Staircase Inc.'s hardware sales and competing for DIY and budget-conscious remodel customers at lower price points.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/staircase-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Staircase