What Professional Express Courier Service does

Professional Express Courier Service (operating as Professional Courier Services LLC) is a Dubai-headquartered, UAE-domestic courier and last-mile delivery company founded circa 2006. It offers same-day delivery, 24-hour delivery, cold chain logistics (cold room storage plus chiller van fleet), packaging and light fulfillment, and home delivery across all 7 Emirates in the United Arab Emirates. The company serves UAE businesses requiring door-to-door product delivery, shippers of temperature-sensitive goods, and e-commerce sellers needing pick-pack-ship services, operating a horizontal SMB and consumer segment model with no disclosed enterprise anchor customers.

The underlying technology stack is modest and operational rather than platform-driven: a web-based customer portal at professionalcourier.ae with pickup booking, request-a-quote, and shipment tracking, supplemented by a dedicated customer control panel at app.professionalcourier.ae. Physical infrastructure centers on cold room storage facilities and a chiller van fleet for temperature-controlled delivery, with no disclosed API, SDK, integrations, AI/ML capabilities, or third-party platform partnerships. Self-reported cumulative metrics — approximately 69,753 processed shipments, 56,312 fast deliveries, and 24,567 international transfers — are presented as marketing counters rather than audited figures.

The business model is purely transactional: quote-based pricing tailored per shipment (varying by freight type, route, dimensions, and incoterms) with no public rate card, no subscription tiers, and no disclosed enterprise contract structure. Go-to-market is digital-first and self-serve through the company website, with direct telephone/email backup for inbound enterprise inquiries. Revenue mechanics are single-stream — courier and delivery services — with a small cashback add-on. Ownership is private LLC, founder/operator-led with no disclosed external funding, institutional investors, parent company, M&A activity, or partnerships in the input data.

Name

Professional Express Courier Service

Legal name

Professional Courier Services LLC

Website

https://professionalcourier.ae

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (4922)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

akta.pro secondary industries

Non-Time-Definite Parcel (Day-Definite) (TLAAACAE), E-commerce Express (Fast/Next-Day for Online Retailers) (TLAAABAF), Courier, Pickup & Delivery (Non-commercial) (HSACAIAD)

Keywords

• Same-day delivery
• Cold chain logistics
• Door-to-door courier
• Package delivery
• Temperature-controlled shipping

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Courier and Delivery Services: Core revenue from providing courier and delivery services including same-day delivery, door-to-door delivery, cold chain logistics (chiller van delivery), and packaging services across the UAE.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Professional Express Courier Service provides same-day and 24-hour door-to-door courier and delivery services across all 7 Emirates in the UAE. Its core offerings include same-day delivery, cold chain logistics via cold room storage and chiller vans for temperature-sensitive products, professional packaging and warehouse handling, home delivery, online shipment tracking, and a customer control panel for account and booking management. The company also offers a cashback service add-on to reduce courier costs for customers.

Product overview

Professional Express Courier Service operates as a single unified courier delivery platform offering same-day and 24-hour delivery services across Dubai and all 7 Emirates in UAE. The core product portfolio includes SameDay Delivery, Chiller Van/Cold Room (for temperature-sensitive products), Packaging, Home Delivery, Tracking Service, and a Customer Control Panel. The company also offers a Cashback Service add-on. Services are delivered through door-to-door operations using specialized vehicles including chiller vans, with a focus on speed, security, and professional handling of courier items.

Differentiator

Problem solved

Functional benefit

Products and services

• SameDay Delivery

Quantifiable outcome

• 24-hour maximum delivery time guarantee across UAE
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Aramex: UAE-headquartered global logistics and express-delivery company offering door-to-door, same-day, and international shipping; the dominant regional courier against which any UAE local courier is benchmarked on scale, technology, and routes.
• FedEx UAE: Operating in UAE for international priority and intra-UAE courier services; competes on the cross-border and same-day international parcel segments that Professional Express references under 'international transfers'.
• UPS UAE: Global integrator with UAE domestic and export services; competes with Professional Express for time-critical B2B parcels and cross-border small-package traffic out of Dubai.
• DHL Express UAE: Global integrator with strong UAE same-day and time-definite courier presence including cold-chain and time-critical documents; competes with Professional Express on premium speed-of-delivery contracts.
• Emirates Post Group: State-linked national postal operator providing domestic and international parcel services across all 7 Emirates; competes directly with Professional Express on UAE-wide door-to-door coverage and same-day options.

Regional players

• Naqel Express: Saudi-headquartered regional courier with cross-border Gulf coverage; comparable because it serves SMEs across GCC markets with door-to-door express services similar in scope to Professional Express's UAE proposition.
• Dpex Worldwide: Regional door-to-door courier network with strong Gulf/UAE last-mile presence; overlaps with Professional Express on international parcel hand-offs and same-day local deliveries.

Direct peers

• Fetchr: UAE-founded last-mile delivery and fulfillment platform with proprietary tracking, same-day B2B/B2C capability, and a tech-led booking stack; the closest like-for-like digital courier competing in Dubai and across the Emirates.
• QuikBot: Dubai-based on-demand same-day and last-mile courier app targeting B2B and SMB shippers in the UAE; offers tracking, route optimization, and quote-based pricing very similar to Professional Express's model.

Emerging players

• Careem Logistics / Careem Box: Dubai-based super-app extending into on-demand courier and parcel delivery with live tracking and consumer-grade UX; increasingly competing with Professional Express for SMB and B2C same-day parcel volume in UAE.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/professional-courier-uae

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Professional Express Courier Service