City of Rockwood

What City of Rockwood does

The City of Rockwood is a chartered municipal government serving residents and businesses in Wayne County, Michigan, headquartered at 32409 Fort Road, Rockwood, MI 48173. It delivers the full spectrum of local-government services — police and fire protection, water and wastewater treatment, public works, property tax assessment and collection, building and safety inspections, senior services, and community recreation — through a single City Hall and an online portal (rockwoodmi.org) hosted by Electronic Computer Services, Inc. Core service infrastructure includes a Wastewater Treatment Plant currently undergoing a capital improvement project (engineered by Hubbell, Roth & Clark, Inc.), and a Community Center that connects residents to Huron Clinton Metroparks and Senior Alliance programming.

The city's revenue model rests on three streams: (1) semi-annual property taxes billed in summer and winter with a 4% delinquency penalty, (2) usage-based water and sewer utility billing collected in part through the BSA Online payment platform, and (3) one-time permit and licensing fees (building permits, business licenses, contractor registrations, rental certificates). The 2024 millage schedule — 36.3874 mills for Primary Residence Exemption properties, 54.3874 mills for non-PRE properties, and a 13.7468-mill winter levy — is the primary fiscal lever. Customer segments are individual residents (primary), local businesses, and senior citizens; engagement channels include walk-in City Hall (Monday–Thursday 8 AM–4 PM), the online self-service portal, and community events. Leadership includes Mayor Troy Cox, City Administrator Victoria Trush, Police Chief Nicolas Hill, Fire Chief Daniel M. Mercure, Treasurer Barbara McCoy, and Assessor Kimberly Comer.

Name

City of Rockwood

Legal name

City of Rockwood

Website

https://rockwoodmi.org

Company type

Public

Founded year

1903

Operating status

Operating

Headcount range

1–10 employees

Short description

The City of Rockwood is a chartered municipal government in Wayne County, Michigan, delivering police, fire, water/wastewater, property tax, building inspection, and senior services to its residents, local businesses, and seniors from City Hall and an online portal.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Administration of Environmental Quality Programs (9241), Waste Collection (56211)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal government services
• Property tax administration
• Water and sewer utilities
• Building permits and licensing
• Public safety services

Headquarters

HQ city

Rockwood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property Tax Revenue: Property owners receive two property tax bills per year. Summer tax bill mailed July 1st, payable by August 31st. Winter tax bill mailed December 1st, payable by February 14th. Penalties for delinquent tax bills is 4%.
2. Utility Billing: Water/sewer billing services provided by the city, with online payment options available through BSA Online.
3. Permits and Licensing Fees: Building permits, business licenses, contractor registrations, rental certificates, and various construction-related permits.

Pricing tiers

Distribution channels3 records

Marketing channels3 records

Core offering

City of Rockwood is a municipal government providing local government services to residents and businesses within its Wayne County, Michigan jurisdiction. Core offerings include property tax billing and collection, water and sewer utility billing, building permits and inspections, business licensing, police and fire emergency services, public works and infrastructure (including wastewater treatment), senior transportation and wellness programs, and community recreation through the Community Center.

Product overview

City of Rockwood is a municipal government website providing city services, not a technology product company. The website serves as a portal for government operations including building permits, public safety (fire and police departments), public services, senior services, treasurer/tax services, and community information. The city offers various online services including permit applications, water bill payments, tax payments, and FOIA requests. The site is maintained by Electronic Computer Services, Inc. and operates as an information and service delivery platform for residents rather than a commercial technology product.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Tax Billing and Collection

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core, major, emerging and minor.

• Huron Clinton MetroparkscoreStrategic or Co-development PartnerPartnership for community recreation and park access. The City of Rockwood's Community Center provides information and links to Huron Clinton Metroparks services including Lake Erie Metropark.
• Alliance of Downriver WatershedscoreStrategic or Co-development PartnerCollaboration on stormwater management and water quality protection. The Alliance supports Rockwood's Stormwater Management Program and coordinates watershed-wide environmental initiatives.
• Hubbell, Roth, & Clark, Inc.majorImplementation/ SI/ Consulting PartnerEngineering consulting firm facilitating the 2023 Wastewater Treatment Plant Capital Improvement Project. Provided mandatory pre-bid conference for the WWTP project.
• City of GibraltaremergingStrategic or Co-development PartnerPotential partnership discussions for combining dispatch services. Workshop held May 22, 2024 to explore regional consolidation of emergency dispatch operations.
• Senior AllianceminorStrategic or Co-development PartnerRegional senior services organization providing resources and support for Rockwood's senior citizen programs.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Others

• Michigan Municipal League: Statewide association representing Michigan cities, villages, and urban townships. Not a service peer, but a key industry-body comparator that frames Rockwood's operating environment, legislative advocacy, and peer benchmarking.
• BSA Online (BS&A Software): Technology vendor providing Rockwood's online tax and water-bill payment platform. Listed as an ecosystem enabler rather than a competitive peer, since BS&A supplies the digital payment infrastructure the city relies on.

Regional players

• City of Gibraltar, Michigan: Neighboring Downriver Michigan charter city and Rockwood's active partner in exploratory regional dispatch consolidation. Operates a similar small-municipal service stack and shares the same Wayne County economic environment, making it the most direct geographic peer.
• City of Riverview, Michigan: Downriver charter city with a comparable municipal services stack and similar small-city governance structure. Operates in the same Wayne County regulatory and tax environment as Rockwood.
• City of Flat Rock, Michigan: Adjacent Downriver charter city with comparable municipal services (police, fire, DPW, water/sewer) serving a similar small-population residential base. Comparable in operating scale, service mix, and Michigan-specific tax/regulatory framework.
• Brownstown Township, Michigan: Adjacent Downriver township with a larger geographic footprint but similar service mix including water/sewer, public safety, and senior services. Provides a useful comparison point for how adjacent small communities in the same region structure services.
• City of Woodhaven, Michigan: Downriver charter city providing municipal services including water/sewer and public safety. Comparable population scale and service structure, operating under the same Michigan municipal code and Wayne County context.
• City of South Rockwood, Michigan: Immediately adjacent community in Monroe County, Michigan — a very small municipality providing a comparable, limited-service profile to Rockwood and competing for similar residential tax-base dynamics along the Downriver corridor.
• City of Trenton, Michigan: Downriver Michigan municipality operating police, fire, public works, water/sewer, and community recreation — a comparable service portfolio in the same regional market, with a slightly larger population base but similar governance model.

Broad incumbents

• City of Monroe, Michigan: Larger Michigan city operating a more extensive municipal service portfolio. While significantly bigger than Rockwood, it shares the Michigan municipal-code framework and offers a comparable reference point for service delivery and revenue-model mechanics.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/City-of-Rockwood-MI-100068821795778
• LinkedInlinkedin.com/company/rockwood-housing-commission

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Rockwood