PATCHOGUE-MEDFORD LIBRARY

What PATCHOGUE-MEDFORD LIBRARY does

Patchogue-Medford Library is a public library district established in 1900 that serves the residents of the Patchogue-Medford School District across 15.5 square miles of Suffolk County, Long Island, encompassing Patchogue, North Patchogue, Medford, and a portion of East Patchogue. It operates three physical branches: the Main Library at 54-60 E. Main St in Patchogue (housing adult and youth services, makerspace, Studio E, the Claire Davidson Siegel Gallery, and the Celia M. Hastings Local History Room), the Carnegie Teen Center at 160 W. Main St, and the LEED-certified 11,000 sq ft Medford Branch at 2151 Horseblock Rd, which opened on June 11, 2024 after a 60-year community wait. The library also serves as the Central Library for the Suffolk Cooperative Library System, granting it a deeper collection and leadership role across member libraries.

Its service portfolio spans traditional circulating collections (books, movies, music, Library of Things including yard games and instruments), digital services (eBooks, audiobooks, streaming via Live-brary, research databases, mobile app on iOS/Android), and an unusually broad set of community services including bilingual (English/Spanish) social workers, free citizenship and immigration counseling, online tutoring (2-11 PM), Career Online High School, free summer meals for kids 18 and under, a Seed Lending Library (since 2015), discount entertainment tickets, and notary/passport acceptance. Technology backbone includes the III Vega integrated library system, MuseumKey for non-traditional lending, QGiv for donations, Acuity for appointments, Remind for teen volunteer communications, and Live-brary for digital content.

The operating model is primarily tax-funded public service: core services are free at point of use to all district residents with a library card, with supplemental commercial revenue streams including Friends of the Library memberships ($2-$15 annual, $50-$75 lifetime), engraved Carnegie Library book spines ($100-$1,000 tiers), commemorative brick pavers, discount ticket resale (Adventureland, Splish Splash, AMNH, Long Island Aquarium, LIRR, theaters), and a local business discount program (10% off at participating merchants). The organization is governed by a Board of Trustees and led by Director Danielle Paisley. It holds the 2010 National Medal for Museum and Library Service, 2018 and 2019 Newsday Top Workplace honors, 2023 John Cotton Dana Public Relations Award, and has been a Certified Sustainable Library since 2021.

Name

PATCHOGUE-MEDFORD LIBRARY

Legal name

Patchogue-Medford Library

Website

https://pmlib.org

Company type

Private

Founded year

1900

Operating status

Operating

Short description

Patchogue-Medford Library is a tax-funded public library district founded in 1900 that serves the 15.5-square-mile Patchogue-Medford School District in Suffolk County, Long Island, through three branches (Main Library, Carnegie Teen Center, and the LEED-certified Medford Branch opened June 2024), offering free collections, digital resources, social worker services, citizenship classes, and community programming.

Ownership category

akta.pro rank

Product category

Public Library Services

NAICS

Libraries and Archives (51921), Libraries and Archives (519210), Web Search Portals, Libraries, Archives, and Other Information Services (5192)

akta.pro primary industry

Public Library Operations & Community Branch Management (EDAEAGAC)

akta.pro secondary industries

Public Libraries & Information Services (BPAIACAO), Libraries, Archives & Special Collections (BPAGAHAF), Library-Based Learning Programs (Public Libraries) (EDAAAFAA), Library User Services & Information Support (Reference, Research Help, Instruction Support) (EDAEAGAL)

Keywords

• Public library services
• Community lending resources
• Digital library collections
• Makerspace programs
• Children and teen programming

Headquarters

HQ city

Patchogue

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Public Tax Funding: Patchogue-Medford Library is a public library within the Patchogue-Medford School District, primarily funded through public tax revenues. Library services are provided free of charge to all residents.
2. Donations & Fundraising: The library accepts monetary donations via an online portal (Qgiv), as well as brick paver purchases, Carnegie Library engraved book spine donations, and book/material donations. Donor acknowledgment letters are available for tax purposes.
3. Friends of the Library Memberships: Annual memberships (Teen $2, Individual $10, Family $15) and lifetime memberships (Individual $50, Family $75) support library programs and special needs. All-volunteer nonprofit organization.
4. Engraved Book Spines & Bricks: Leather book spines for Carnegie Library engraved with personalized messages at four donation tiers ($100-$1,000). Custom bricks for Medford Branch walkway at varying prices. Proceeds support the Friends of the Library.
5. Discount Ticket Sales: The library sells discounted tickets to attractions including Adventureland, Splish Splash, Viking Fleet Whale Watching, theaters, and LIRR train rides at reduced prices. Small transaction fees and handling charges apply.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels12 records

Core offering

Patchogue-Medford Library is a public library district that provides free access to physical and digital collections, programs, and community services through three physical branches. Its core offering includes lending of books, movies, music, eBooks, audiobooks and non-traditional items (Library of Things), supplemented by digital research databases, educational and cultural programming for all ages, makerspace access, social worker referrals, citizenship and immigration counseling, online tutoring, and specialized services such as the Local History Room and Art Gallery.

Product overview

Patchogue-Medford Library operates as a three-branch public library district serving the Patchogue-Medford school district through its Main Library, Carnegie Teen Center, and Medford Branch locations. The library provides a unified mix of physical collections, digital resources, community services, and specialized facilities including a Makerspace with Studio E, Local History Room, and Claire Davidson Siegel Gallery. Key offerings include circulating collections (books, movies, music, Library of Things), digital services (eBooks, databases), community support (social workers, citizenship services), educational programs (online tutoring, high school diploma), and cultural spaces (art gallery, local history archives). The Medford Branch, opened in June 2024, represents the system's most recent major service expansion.

Differentiator

Problem solved

Functional benefit

Products and services

• Main Library Branch (54-60 E. Main St, Patchogue) Primary library building providing adult services, children's room, youth services, makerspace, Studio E, art gallery, local history room, meeting rooms, notary, passport acceptance, and proctoring for Patchogue-Medford School District residents.
• Carnegie Library Teen Center (160 W. Main St, Patchogue) Specialized teen branch for grades 6-12 featuring dedicated teen space, video game alcove, makerspace activities, volunteer opportunities, food donation drop-off, and a ground-floor Greater Patchogue Historical Society Museum.
• Medford Branch Library (2151 Horseblock Rd, Medford) LEED-certified 11,000-square-foot branch serving the Medford community, offering youth services, community programming, free summer lunch for kids 18 and under, book drops, and an online tutoring study space.
• Makerspace Hands-on creative space providing technology equipment including 3D printers, tools, and craft supplies for community maker projects and educational programs.
• Studio E Creative studio space enabling community use and tech-enabled programs, supported by https://pmlib.org/studio-e/.
• Celia M. Hastings Local History Room Research and reference collection for local Patchogue, Medford, Brookhaven, Suffolk County, Long Island, and New York State history, including Long Island Advance Index, Long Island Forum Index, vertical file index, Patchogue Walking Tours, and digital collections.
• Claire Davidson Siegel Gallery Professional exhibition space at the Main Library presenting six curated art exhibitions annually featuring local and Long Island-based artists and arts organizations.
• Seed Lending Library Community seed-sharing program started in 2015 that educates the community on growing, harvesting, and saving seeds, with themed growing kits.
• Library of Things Circulating collection of non-traditional items including yard games, musical instruments, and AV equipment that patrons can check out with their library card, accessed via MuseumKey.
• Free Museum and Park Passes Free or discounted admission passes to local museums and parks including the Guggenheim and Fire Island Lighthouse, administered through MuseumKey.
• Discount Tickets Program Program offering discounted tickets to area attractions including Adventureland, Splish Splash, American Museum of Natural History, Long Island Aquarium, Patchogue Theatre, The Gateway, CM Performing Arts Center, Viking Fleet Whale Watching, and LIRR train rides.
• Digital Collection (eBooks, Audiobooks, Streaming) Free downloadable and streaming content including eBooks, audiobooks, newspapers, and digital magazines accessible 24/7 through the Live-brary platform on iOS and Android devices.
• Research Databases Online research tools and databases providing patrons access to academic journals, periodicals, genealogical records, and specialized reference materials.
• Citizenship and Immigration Services Free citizenship preparation classes, immigration counseling, and citizenship interview practice sessions delivered in English and Spanish by the library for new Americans.
• Social Worker and Resource Referrals On-site bilingual (English/Spanish) social workers providing referrals to mental health, substance abuse, domestic violence resources, support groups, food pantries, and legal services; connects patrons to 60+ partner organizations.
• Online Tutoring (Live Chat) One-on-one live chat tutoring with qualified teachers available 2-11 PM for Math, Science, Social Studies, and English homework help.
• Career Online High School Accredited online high school diploma and career certification program offered at no cost through the library's partnership with Gale.
• Library by Mail Mail-based library service allowing patrons to request and receive physical materials through postal delivery for residents unable to visit branches in person.
• Notary and Passport Acceptance Services Free notary services and passport acceptance services available at the Main Library for Patchogue-Medford School District residents.
• Proctoring Services Free proctoring services for exams offered by appointment to students and adult learners.
• Friends of the Library Membership Program Annual memberships (Teen $2, Individual $10, Family $15) and lifetime memberships (Individual $50, Family $75) supporting library programs; operated by an all-volunteer nonprofit.

Quantifiable outcome

• Over 500 new library cards issued at Medford Branch during summer 2024
• +4 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature8 records

Partnerships

14 partnerships are on record, tiered minor and core.

• Greater Patchogue Historical SocietyminorOthersThe ground floor of the Carnegie Library houses the Greater Patchogue Historical Society Museum. The society maintains a presence within the library building and is referenced as a local historical resource for the community.
• Angels of Long IslandminorOthersReferenced on the library's social workers and community resources page. Provides free meals and food pantry services. The library connects patrons to this service as part of its social worker referral network.
• Long Island LGBTQ+ Resources NetworkminorOthersThe library compiles and maintains a list of LGBTQ+ hotlines and organizations serving the Long Island community, connecting patrons to these resources.
• MTA Long Island Rail RoadminorGTM or Marketing PartnerLibrary sells discounted LIRR off-peak roundtrip tickets to Penn Station on select Saturdays for $11.25 (normally $32.00). Library representative meets patrons at Patchogue Station to ride together.
• CoHo Coffee House & Roger's Dessert BarminorChannel Partner/ Reseller/ DistributorParticipating local businesses in the Library's Local Business Discount Program. Library cardholders receive 10% off at these establishments. The program is ongoing with potential for additional business partners.
• Newsday, The Long Island Advance, South Shore Press, News12minorGTM or Marketing PartnerLocal and regional media outlets that regularly cover library events, programs, and milestones, including the 125th anniversary celebration, Pop Con, and community initiatives.
• Patchogue Arts CouncilminorStrategic or Co-development PartnerPartner organization supporting art exhibitions and arts programming at the Claire Davidson Siegel Gallery. The Patchogue Arts Council is a Long Island arts organization that co-sponsors or supports gallery exhibitions.
• Patchogue Environmental Protection Committee (PEP)minorStrategic or Co-development PartnerPEP has led sustainability initiatives in the village including the Green Business Certification program, annual Patchogue River cleanups, Main Street cleanups, and the first Eco Fair in April 2023. The library has partnered with PEP on these initiatives.
• Save the Great South Bay FoundationminorStrategic or Co-development PartnerFoundation that awarded Bay Friendly Yard certification to the Carnegie Teen Center courtyard. The library maintains bay-friendly landscaping practices in partnership with this environmental organization.
• Green Business Partnership & Village of PatchogueminorOthersLibrary received Green Business certifications through both the Green Business Partnership and the Village of Patchogue Green Business Program, recognizing its sustainability practices.
• Sustainable Libraries Initiative & New York Library AssociationcoreOthersThe award-winning Sustainable Library Certification Program through SLI and NYLA certified Patchogue-Medford Library as a Sustainable Library since 2021. This is the first library certification program of its kind in the world.
• Community Organizations (Food Pantries, Shelters, Mental Health Providers)minorOthersOver 60 community organizations are referenced and connected through the library's social worker referral system, including food pantries (Patchogue Neighbors Soup Kitchen, Angels of Long Island, Lighthouse Mission), shelters (Haven House/Bridges, HELP Suffolk), mental health providers (Catholic Charities, Family Service League), and hotlines. The library serves as a hub connecting patrons to these services.
• HomeGrown ChangeminorStrategic or Co-development PartnerLocal nonprofit that donated raised garden beds to the Carnegie Teen Center. These garden beds are used to teach teens how to grow and harvest vegetables, attract pollinators, and distribute seeds through the Seed Lending Library.
• Suffolk Cooperative Library SystemcoreStrategic or Co-development PartnerPatchogue-Medford Library serves as the Central Library for the Suffolk Cooperative Library System, facilitating quality library service for all member libraries in Suffolk County. This distinction allows the library to maintain a deeper collection and serve as a leader in new trends and services.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Brooklyn Public Library: One of New York City's three borough-level public library systems, offering comparable services (social workers, citizenship classes, makerspaces, language learning) at a much larger urban scale — a broad incumbent demonstrating the urban model of differentiated public library services.
• Queens Public Library: Borough-level public library system in Queens, NYC, with multilingual services, citizenship/immigration programming, job centers, and social services comparable to Patchogue-Medford's differentiated stack but at much larger urban scale.

Direct peers

• Sachem Public Library: Public library serving the Sachem Central School District in Suffolk County, operating a large main library with comparable programs for children, teens, and adults — directly comparable in scope and Long Island suburban district context.
• Half Hollow Hills Community Library: Public library serving the Half Hollow Hills Central School District in Suffolk County with multiple branches, comparable programming, and student-focused services — a direct peer in size and suburban Long Island context.
• Three Village Library: Suffolk County public library serving the Three Village Central School District with comparable programming, special collections, and community-focused services — a similarly scaled suburban Long Island library district.
• Middle Country Public Library: Public library system serving the Middle Country Central School District in Suffolk County, Long Island. Directly comparable to Patchogue-Medford as a large suburban Suffolk County public library district offering similar multi-branch operations, programming, and community services.
• Smithtown Library: Public library serving the Smithtown Central School District on Long Island, operating multiple branches with comparable programs, makerspaces, and community partnerships — a direct comparable in scale and suburban Long Island context.
• East Islip Public Library: Suffolk County public library serving the East Islip School District with similar community programming, children's services, and adult learning offerings — a comparable suburban Long Island public library district.

Others

• Suffolk Cooperative Library System: Cooperative of Suffolk County public libraries for which Patchogue-Medford serves as the Central Library. An ecosystem peer representing the inter-library framework, shared catalog infrastructure (III Vega), and county-wide resource pooling that underpins Patchogue-Medford's role.
• New York Public Library:

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xtwitter.com/pmlib
• YouTubeyoutube.com/channel/UC05wrn8jNnXHwIO6KdjgffQ
• Facebookfacebook.com/pmlib
• Instagraminstagram.com/PMLIB
• TikToktiktok.com/@pmlib
• Pinterestpinterest.com/PMLIB
• LinkedInlinkedin.com/company/patchogue-medford-library

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PATCHOGUE-MEDFORD LIBRARY