Town of Lancaster
The Town of Lancaster is a municipal government in Coös County, New Hampshire that provides property taxation, public safety, water and sewer utilities, licensing, land use planning, and parks and recreation services to over 3,200 residents and 76 local businesses through in-person Town Hall operations and online self-service portals.
- Company typePrivate
- Founded-
- HeadquartersLancaster, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Town of Lancaster does
The Town of Lancaster is a municipal government entity organized under the laws of the State of New Hampshire, serving as the county seat of Coös County. Founded in 1763, it administers essential public services to a population of over 3,200 residents across eight operating departments: Town Clerk (vehicle registration, dog licensing, vital records, elections), Tax Collector (property tax, water/sewer billing), Public Safety (Police, Fire, EMS/ambulance), Land Use and Planning, Water and Wastewater utilities, Parks and Recreation (including the Weeks Memorial Library and Colonel Town Recreation Center), Transfer Station, and Highway/Cemetery operations. The town also convenes an annual Town Meeting governance cycle led by a Board of Selectmen and a Town Manager.
The town's underlying technology is non-proprietary, composed of integrated third-party SaaS platforms: eb2gov for online licensing and payments, nhtaxkiosk.com for tax collection, Avitar Associates and AxisGIS for property assessment and land-use mapping, Genasys for emergency notifications, and Mailchimp for resident newsletters. There is no custom-built software or proprietary platform.
The town's revenue model is fundamentally tax- and fee-based. Property taxes are assessed semi-annually at a mill rate of $21.07 per $1,000 of assessed value (effective 4/1/2025). Water is billed at $6.50 per 1,000 gallons with a $110 base fee per unit, and sewer at $6.50 per 1,000 gallons with a $125 base fee. Transactional revenue comes from vital records (marriage licenses $50, certified copies $15), vehicle registration, dog licensing, and transfer station pay-as-you-throw fees. Distribution is omnichannel: in-person at Town Hall (25 Main Street), at department offices, via online self-service portals, and through community facilities and the 12-mile Lancaster Trails system.
Town of Lancaster firmographics
Firmographics- Name
- Town of Lancaster
- Legal name
- Town of Lancaster, NH
- Website
- https://lancasternh.org
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- The Town of Lancaster is a municipal government in Coös County, New Hampshire that provides property taxation, public safety, water and sewer utilities, licensing, land use planning, and parks and recreation services to over 3,200 residents and 76 local businesses through in-person Town Hall operations and online self-service portals.
- Ownership category
- akta.pro rank
Town of Lancaster industry classification
Industry- Product category
- Municipal Government Administration
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (9251), Waste Collection (56211), Administration of Environmental Quality Programs (9241), Remediation and Other Waste Management Services (5629)
- SIC
- Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Economic Development & Business Licensing (Local) (BPAIACAN), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM)
Keywords
Where Town of Lancaster is headquartered
LocationHeadquarters
- HQ city
- Lancaster
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Town of Lancaster business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Revenue model
- Property Taxes: Property taxes are collected semi-annually (July and December) based on assessed property values. The current mill rate is $21.07 per $1,000 of assessed value, effective 4/1/25.
- Water and Sewer Fees: Water rates are $6.50 per 1,000 gallons up to 1,000,000 gallons and $0.50 per 1,000 gallons after a million, with a base fee of $110 per unit. Sewer rates are $6.50 per 1,000 gallons with a base fee of $125 per unit.
- Licensing and Registration Fees: Revenue from vehicle registrations, dog licenses, vital records (marriage licenses $50, birth/death certificates $15), and other municipal fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Multi-year contract | Property Tax Rate |
| Usage-based | Monthly | Water Rates |
| Usage-based | Monthly | Sewer Rates |
| Transaction based/ take rate | Pay-as-you-go | Vital Records Fees |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Town of Lancaster product offering
Product offeringCore offering
The Town of Lancaster is a municipal government entity that administers essential public services for approximately 3,200 residents and 76 local businesses in Lancaster, New Hampshire. Its core offerings include tax collection (property taxes at $21.07 per $1,000 of assessed value, water at $6.50 per 1,000 gallons, sewer at $6.50 per 1,000 gallons), vehicle registration and vital records via the Town Clerk, police/fire/EMS public safety services, land use planning and zoning, water and wastewater utilities, waste and recycling collection, parks and recreation programming, and town governance through annual Town Meeting.
Product overview
The Town of Lancaster, NH operates as a unified municipal government providing essential public services through distinct departmental divisions. The town offers traditional civic services including Town Clerk (vehicle registration, elections, vital records), Tax Collector (property tax collection, water/sewer billing), Land Use (planning, zoning, permits), Public Safety (police, fire, EMS), Transfer Station (waste/recycling), Parks & Recreation (library, trails, recreation programs), Water and Wastewater utilities, and general governance/town meeting functions. The town has approximately 3,200 residents and serves as the seat of Coös County. Residents access services through in-person visits to Town Hall (25 Main Street) and various online portals for payments and registrations.
Differentiator
Problem solved
Functional benefit
Products and services
- Town Clerk Services Municipal services including vehicle registration, dog licensing, vital records (birth, death, marriage certificates), and voter registration administration for Lancaster, NH residents.
- Tax Collector Services
- Land Use and Development Services
- Public Safety Services
- Transfer Station Services
- Parks and Recreation Services
- Water and Wastewater Utilities
- Town Meeting and Governance
Companies that use Town of Lancaster
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
Town of Lancaster technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Town of Lancaster partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Weeks Memorial LibrarycoreIndependent library facility providing adult and youth programs, genealogy and history services, computer and wi-fi access, audio books, and Kindle book checkout services for Lancaster residents.
- Colonel Town Recreation CentercoreRecreation facility offering programs for adults and youth including gymnastics, soccer, softball, swimming, lessons and classes, Safe Haven program, and community pool passes.
- Weeks Medical CentercoreLocal medical center providing healthcare services to Lancaster residents and surrounding communities. Listed as related resource on EMS page.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Town of Lancaster competitors and assessment
Company assessmentDirect peers
- Town of Littleton, NH: Adjacent North Country town in Grafton County offering a similar municipal service portfolio (Town Clerk, Tax Collector, Public Safety, Water/Sewer, Parks & Recreation). Comparable scale and gateway positioning along Route 302 make it the most direct functional peer.
- Town of Berlin, NH: Largest municipality in Coös County, also dealing with North Country demographic pressures. Provides the same municipal services and shares the same county governance structure, making it a direct structural peer despite the difference in size.
- Town of Gorham, NH: White Mountains region town sharing Lancaster's tourism-oriented economy and gateway positioning. Operates an equivalent municipal service portfolio for a small resident base in the same regional economy.
- Town of Colebrook, NH: Small Coös County town furthest north — similar rural North Country demographic profile, narrow commercial base, and reliance on property tax for municipal operations. Direct comparable in scale and economic structure.
- Town of Whitefield, NH: Direct neighbor in Coös County with overlapping school district and similar service mix. Comparable resident population size and rural economic base.
- Town of Bethlehem, NH: Adjacent Coös County town offering the same array of municipal services. Similar small-scale operations and shared regional economics with Lancaster.
Regional players
- Town of Conway, NH: Larger Mt. Washington Valley town with a more tourism-driven economy and greater retail base. Provides a useful peer benchmark for how a White Mountains gateway town can scale municipal services around a tourism economy.
- Town of Franconia, NH: White Mountains gateway town sharing Lancaster's outdoor-recreation and tourism identity. Operates a comparable municipal portfolio for a similarly small population in a similar geography.
Broad incumbents
- City of Concord, NH: New Hampshire's state capital and a larger municipal government. While much bigger, it anchors the relevant peer set for how a New Hampshire municipal entity can scale digital services, tax administration, and governance transparency.
- Town of Hanover, NH: Well-resourced NH town anchored by Dartmouth College. Provides a useful peer reference for digital service delivery, planning/zoning sophistication, and municipal communications — but with a fundamentally different economic base.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Town of Lancaster social profiles
Digital presenceTown of Lancaster financial estimates
Financial estimateRevenue estimate
Valuation estimate
Town of Lancaster leadership team
Management profileNumber of profiles
Profiles22 records
Town of Lancaster funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Town of Lancaster M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Town of Lancaster
What does Town of Lancaster do?
The Town of Lancaster is a municipal government entity that administers essential public services for approximately 3,200 residents and 76 local businesses in Lancaster, New Hampshire. Its core offerings include tax collection (property taxes at $21.07 per $1,000 of assessed value, water at $6.50 per 1,000 gallons, sewer at $6.50 per 1,000 gallons), vehicle registration and vital records via the Town Clerk, police/fire/EMS public safety services, land use planning and zoning, water and wastewater utilities, waste and recycling collection, parks and recreation programming, and town governance through annual Town Meeting.
Is Town of Lancaster a public or private company?
Town of Lancaster is a private company. It is classified as state government owned and is currently operating.
When was Town of Lancaster founded?
Town of Lancaster was founded in -1. It employs 1 to 10 people.
Where is Town of Lancaster based?
Town of Lancaster is headquartered in Lancaster, United States, in the North America region.
How does Town of Lancaster make money?
Three revenue lines are on record. Property Taxes are the primary driver. The others are water and Sewer Fees and licensing and Registration Fees.
Who are Town of Lancaster's main competitors?
Direct peers on record are Town of Littleton, NH, Town of Berlin, NH, Town of Gorham, NH, Town of Colebrook, NH, Town of Whitefield, NH and Town of Bethlehem, NH. Regional players are Town of Conway, NH and Town of Franconia, NH. Broad incumbents are City of Concord, NH and Town of Hanover, NH.
Does Town of Lancaster have an API?
No public API is recorded for Town of Lancaster.
What industry is Town of Lancaster in?
Town of Lancaster's product category is Municipal Government Administration. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAD, Municipal Tax & Revenue Administration (Local). Its NAICS code is 9251 and its SIC code is 4950.