Tulare County Health & Human Services Agency

What Tulare County Health & Human Services Agency does

Tulare County Health & Human Services Agency (HHSA) is a county government agency headquartered in Visalia, California, operating under the County of Tulare and delivering human services, behavioral health, public health, and fiscal operations programs to the residents of Tulare County. The agency organizes its work around four branches — Behavioral Health, Human Services, Public Health, and Fiscal Operations — and serves approximately 470,000 county residents through a network of 35 facilities and approximately 2,000 employees, including 9 WIC sites and dedicated crisis, child welfare, and benefits administration lines. Its core service portfolio includes CalFresh (nutrition assistance via EBT), Medi-Cal enrollment, WIC nutrition support, CalWORKs cash aid, Behavioral Health and Substance Use Disorder services, Child Welfare Services, Adult Protective Services, TulareWORKs employment and family advocacy, and disease surveillance/reporting under California regulations.

Operating as a publicly funded managed services entity, HHSA's revenue mechanics depend on federal program passes-through (Medi-Cal, SNAP/CalFresh, TANF/CalWORKs), state allocations, county general funds, and public health grants, with services delivered at no cost or low cost based on eligibility. The technical backbone is non-proprietary: the agency relies on the statewide BenefitsCal.com portal for online applications and GovernmentJobs.com for recruitment, with internally operated case management and public health surveillance systems. Go-to-market is direct-to-resident via in-person offices, a centralized call center (1-800-540-6880), 24/7 behavioral health crisis line, child abuse hotline, online applications, fax, and mail, supplemented by a 200+ community partner referral network.

The agency is led by Director Donna Ortiz and three branch directors, with the Public Health Director seat currently vacant. Strategic priorities for 2022-2026 are anchored in homelessness reduction, CalAIM coordinated care implementation, and financial stability. Recent enforcement actions — including the ordered shutdown of the Autumn Oaks residential care facility — demonstrate the agency's regulatory authority over community care providers. As a government entity, HHSA is not subject to commercial funding dynamics, equity ownership, or M&A; expansion is programmatic and budget-driven rather than capital-driven.

Name

Tulare County Health & Human Services Agency

Legal name

Tulare County Health & Human Services Agency

Website

https://www.tchhsa.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Tulare County Health & Human Services Agency is a county government agency providing behavioral health, public health, child welfare, and benefits administration services (CalFresh, Medi-Cal, CalWORKs, WIC) to roughly 470,000 residents of Tulare County, California through 35 facilities and approximately 2,000 employees.

Ownership category

akta.pro rank

Product category

Public Health and Human Services

NAICS

Administration of Public Health Programs (92312), Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Community Food Services (62421)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH), Maternal, Child & Adolescent Health Administration (BPAIAJAJ), Maternal, Child & Family Health Departments (HLAJAAAK)

Keywords

• Public health programs
• Behavioral health services
• Human services assistance
• Child welfare services
• Nutrition assistance programs

Headquarters

HQ city

Visalia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Funding: As a county government agency, primary funding comes from federal and state government programs including Medi-Cal, CalFresh, CalWORKs, and various public health grants. Taxpayer dollars fund core agency operations.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Tulare County HHSA is a county government agency that administers and delivers public health, behavioral health, and human services programs to residents of Tulare County, California. Core services include nutrition assistance (CalFresh, WIC), healthcare coverage (Medi-Cal), cash aid (CalWORKs), behavioral health and substance use treatment, child welfare and adult protective services, and public health surveillance and disease control.

Product overview

Tulare County Health & Human Services Agency (HHSA) is a county government agency providing a comprehensive suite of public health and human services programs. The agency operates a platform-plus-services model with multiple distinct programs including CalFresh (nutrition assistance), Medi-Cal (health care), Women Infants & Children (WIC), CalWORKs (cash aid), Behavioral Health Services, Child Welfare Services, Adult Protective Services, and TulareWORKs. These services are delivered through multiple channels including in-person offices, phone centers, online portals, and community-based organizations. The agency serves vulnerable populations including low-income families, children, seniors, persons with disabilities, and individuals experiencing mental health or substance use challenges.

Differentiator

Problem solved

Functional benefit

Products and services

• Extreme Heat Prevention Program
• CalFresh (Nutrition Assistance)
• Medi-Cal
• Women, Infants & Children (WIC)
• CalWORKs (Cash Aid)
• Behavioral Health Services
• Child Welfare Services (CWS)
• Adult Protective Services (APS)
• TulareWORKs
• 24-Hour Crisis and Access Line
• Communicable Disease Reporting
• Child Abuse Reporting Hotline

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

17 partnerships are on record, tiered core and minor.

• Fresno Economic Opportunities CouncilcoreStrategic or Co-development PartnerPartnership with Fresno Economic Opportunities Council for Library Summer Meals program, connecting Tulare County Library branches with school districts to provide meals to children during summer months.
• 2-1-1 Tulare CountycoreStrategic or Co-development PartnerEssential referral and information hub connecting unhoused and at-risk individuals to housing, healthcare, food, and other essential services through the 211 phone line and online resources.
• Housing Authority of Tulare County (HATC)coreStrategic or Co-development PartnerKey partner for housing assistance programs for homeless and low-income residents, providing affordable housing options and placement services.
• Kings/Tulare Homeless AlliancecoreStrategic or Co-development PartnerCollaborative alliance addressing regional homelessness through coordinated outreach, housing first approaches, and community equity dashboard tracking.
• Kings/Tulare Area Agency on Aging (K/T AAA)coreStrategic or Co-development PartnerPartnership providing comprehensive aging services including senior meals, employment programs, legal services, Medicare counseling, and information & assistance for seniors.
• Tulare County Office of EducationminorStrategic or Co-development PartnerCollaboration on youth programs including Dream Center for foster youth and educational support services.
• The Dream Center (Tulare County Office of Education)minorStrategic or Co-development PartnerProgram providing resources and support services for foster youth including educational assistance, life skills, and transition support.
• The Source LGBT+ CenterminorStrategic or Co-development PartnerLGBTQ+ health resources and culturally competent care referrals for unhoused and at-risk community members.
• Tulare County Regional Transit Agency (TCRTA)minorStrategic or Co-development PartnerTransportation coordination for unhoused individuals accessing services, job training, and healthcare appointments.
• Community Services Employment Training (CSET)coreStrategic or Co-development PartnerEmployment training and job placement services for low-income and unhoused individuals to achieve financial stability.
• Community Care CoalitioncoreStrategic or Co-development PartnerCoalition of community organizations working together to improve services and provide comprehensive care for vulnerable populations.
• Tulare County Behavioral Health BoardcoreStrategic or Co-development PartnerAdvisory board providing oversight and guidance on behavioral health services, mental health programs, and substance use disorder treatment.
• Health Advisory CommitteeminorStrategic or Co-development PartnerAdvisory committee providing guidance on public health priorities, policies, and community health improvement initiatives.
• Community Health Center BoardcoreStrategic or Co-development PartnerBoard overseeing community health center operations, ensuring access to primary care and compliance with health center program requirements.
• Medical Reserve CorpsminorStrategic or Co-development PartnerVolunteer medical professional network supporting public health emergencies, disaster response, and community health initiatives.
• Task Force on HomelessnesscoreStrategic or Co-development PartnerCoordinated county-wide effort addressing homelessness through outreach, intervention, housing options, and system-wide improvements.
• Community Health Assessment (CHA) and Community Health Improvement Plan (CHIP) PartnerscoreStrategic or Co-development PartnerCollaborative health assessment and improvement planning process involving multiple community stakeholders to identify and address priority health needs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Los Angeles County Department of Public Social Services: Direct peer — California's largest county-administering agency for CalFresh, Medi-Cal, CalWORKs, and protective services. Comparable as a county government social services agency operating under identical state mandates.
• Fresno County Department of Social Services: Direct peer — neighboring Central Valley county agency delivering Medi-Cal, CalFresh, CalWORKs, and child welfare. Highly comparable geography, demographic profile, and program mix to Tulare County HHSA.
• Kern County Department of Human Services: Direct peer — adjacent Central Valley county agency administering public assistance and behavioral health programs with a similar rural-agricultural population and county-government structure.
• San Diego County Health and Human Services Agency: Direct peer — California county HHSA combining behavioral health, public health, and human services under one directorate, mirroring the integrated agency structure of Tulare County HHSA.
• Riverside County Department of Public Social Services: Direct peer — large California county agency delivering the same Medi-Cal, CalFresh, CalWORKs, and child/adult protective services under state mandates, with comparable multi-channel resident access.
• Sacramento County Department of Human Assistance: Direct peer — California county human services agency operating eligibility and protective service programs with the same funding mix (federal/state/county) and statutory framework as Tulare County HHSA.
• Santa Clara County Social Services Agency: Direct peer — California county SSA administering Medi-Cal, CalFresh, CalWORKs, and child welfare services; comparable integrated-agency model and benefit-portal approach.
• Contra Costa County Employment & Human Services: Direct peer — California county department delivering employment, housing, and human services under state and federal program mandates; structurally and functionally aligned with Tulare County HHSA's human services branch.
• Alameda County Social Services Agency: Direct peer — California county SSA providing Medi-Cal, CalFresh, CalWORKs, foster care, and adult protective services through integrated service centers, comparable in mandate and operating model.

Broad incumbents

• California Department of Public Health: Broad incumbent — state-level public health agency that oversees and funds Tulare County HHSA's Public Health Branch, setting policy, surveillance standards, and grant programs that the county implements.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

• Xx.com/Tulareco_hhsa
• YouTubeyoutube.com/user/TulareCountyHHSA
• Facebookfacebook.com/TulareCountyHHSA
• Instagraminstagram.com/tulareco_hhsa

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tulare County Health & Human Services Agency