Town of Boylston

What Town of Boylston does

The Town of Boylston is a public municipal government entity located in Worcester County, Massachusetts, operating under the jurisdiction of the Commonwealth of Massachusetts. It administers a comprehensive range of local government services to town residents and businesses, including public safety (fire and police), public works and highway maintenance, water utility oversight via the independent Boylston Water District, trash and recycling, parks and recreation, the Boylston Public Library, vital records, elections and voting, animal control, planning and zoning, community preservation, and tax collection. Governance is provided through a Select Board and town meeting structure, supplemented by over 30 committees and commissions covering areas such as affordable housing, conservation, historical preservation, and finance. The town maintains representation on the Berlin-Boylston Regional School Committee for educational services within the regional school district.

The town's digital service delivery infrastructure is built on the Revize government website platform and integrates several third-party services. Online tax payments and bill processing run through UnipayGold, recreation program registration through MyRec (boylstonma.myrec.com), and emergency notifications through CODERED (public.coderedweb.com). An E-Notify subscription system enables SMS and email alerts, and the town uses Google Forms for resident surveys (e.g., the July 2026 trash and recycling survey) and a Google Sheets-based template called the "Filsinger Spreadsheet" for internal departmental task tracking. Service delivery also spans physical channels via the Town Hall at 221 Main Street (Monday–Thursday 8 AM–2 PM, Monday evenings 6–8 PM; Friday closed), as well as the town's social media presence on Facebook and Twitter/X.

Revenue is generated exclusively through public funding mechanisms — primarily property taxes, state aid from the Commonwealth of Massachusetts, and modest fee-for-service charges such as $10 for vital records certificates, $30 for marriage license filing, and $20 for raffle and bazaar permits. As a government entity, the Town of Boylston has no private shareholders, no parent company controlling equity, and no funding rounds; it is owned collectively by its residents through the municipal corporation structure, with the Commonwealth of Massachusetts serving as the governmental parent in a jurisdictional rather than commercial sense. Employee benefits are administered through the Massachusetts Interlocal Insurance Association (MIIA), with partnerships spanning Blue Cross Blue Shield of Massachusetts, Boston Mutual, Empower Retirement, Cambridge College Global, and the Worcester Regional Retirement System.

Name

Town of Boylston

Legal name

Town of Boylston

Website

https://boylston-ma.gov

Company type

Public

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town of Boylston is a public municipal government in Worcester County, Massachusetts, providing residents and local businesses with public safety, water oversight, tax collection, vital records, recreation, elections, and other local government services.

Ownership category

akta.pro rank

Headquarters

HQ city

West Boylston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure

Pricing tiers

Distribution channels2 records

Marketing channels5 records

Core offering

The Town of Boylston is a municipal government entity in Worcester County, Massachusetts, delivering a broad range of resident-facing services including public safety (Police and Fire), public works, water and sewer utilities, parks and recreation programs, vital records, permitting, licensing, tax collection, and town administration. It operates a Town Hall at 221 Main Street, Boylston, MA, and provides online self-service portals for bill payment, recreation registration, and emergency notifications.

Product overview

Town of Boylston operates a municipal government website that provides residents access to various online services including tax payment processing, recreation program registration, vital records requests, and emergency notifications. The website is built on the Revize government website platform and integrates with third-party services including Unipay Gold for payments, MyRec for recreation programs, and CODE RED for emergency alerts. The town also uses Google Sheets-based internal tools for departmental task management. These services collectively form the town's digital service delivery infrastructure rather than a unified product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Department Services

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Berlin-Boylston Regional School DistrictcoreStrategic or Co-development PartnerRegional school district serving the Town of Boylston. The town maintains connections with the regional school district for educational services, including Boylston Elementary School and the regional middle/high school. The town has representation on the Regional School Committee.
• Boylston Water DistrictcoreOthersIndependent water utility district serving Boylston residents. The Water District implements mandatory water bans during drought conditions and maintains water infrastructure. Contact: Scott McCubrey at 508-869-3400, 74 Main Street, Boylston, MA 01505.
• Wachusett Earth Day / Wachusett Watershed Regional Recycling CenterminorStrategic or Co-development PartnerRegional recycling center partnership providing recycling services to Boylston residents. Referenced as a useful resource for residents to find the recycling center.
• Blue Cross Blue Shield of MassachusettsminorOthersMedical and dental insurance provider for Town of Boylston employees. Provides PPO, HMO, and SELECT plan options through MIIA (Massachusetts Interlocal Insurance Association).
• Massachusetts Interlocal Insurance Association (MIIA)minorOthersInsurance pooling organization through which the Town of Boylston provides health and dental insurance to employees. Partners with Blue Cross Blue Shield of Massachusetts.
• Boston MutualminorOthersLife and Accidental Death and Dismemberment Group Policy provider for Town employees. Provides $10,000 policy coverage.
• Empower Retirement / Massachusetts 457 Deferred Compensation SMART PlanminorOthers457 Deferred Compensation plan provider for Town of Boylston employees. Contact: 1-877-457-1900.
• Cambridge College GlobalminorOthersProvides tuition discount program for Town of Boylston employees through Cambridge College Global partnership.
• Worcester Regional Retirement SystemminorOthersPublic employee retirement system providing retirement benefits for Town of Boylston employees through Massachusetts public retirement guidelines.

Recent moves5 records

Expansion highlights4 records

Regional players

• Town of West Boylston, Massachusetts: Adjacent Worcester County municipality with similar population scale and rural-suburban character. Shares comparable municipal service portfolio and operating model.
• Town of Princeton, Massachusetts: Small rural Worcester County town with overlapping municipal service structure, including reliance on the Wachusett Watershed Regional Recycling Center shared by Boylston.
• Town of Sterling, Massachusetts: Nearby small Worcester County town with comparable size, services, and reliance on regional partnerships for water, schools, and recycling.
• Town of Holden, Massachusetts: Comparable Worcester County municipality offering the standard portfolio of municipal services (police, fire, highway, library, recreation) to a similarly sized residential community.
• Town of Shrewsbury, Massachusetts: Larger but neighboring Worcester County town; useful as a regional comparable for municipal service breadth and digital service delivery patterns in central Massachusetts.
• Town of Berlin, Massachusetts: Neighboring small Massachusetts town that partners with Boylston through the Berlin-Boylston Regional School District. Comparable in population size, municipal service scope, and governance structure (Select Board / Town Meeting).

Others

• Revize (government website platform): Vendor providing the municipal website platform powering boylston-ma.gov. Adjacent ecosystem participant enabling the town's digital service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xtwitter.com/intent/tweet?url=http://boylston-ma.gov
• Facebookfacebook.com/sharer/sharer.php?u=http://boylston-ma.gov
• LinkedInlinkedin.com/company/town-of-boylston

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Boylston