Town Of Troy

What Town Of Troy does

Town of Troy is a small municipal government incorporated under North Carolina state law and serving as the county seat of Montgomery County. Founded in 1852 when settler Angus McCaskill donated 50 acres to establish the town proper (formerly known as West's Oldfield), the municipality provides core local-government services to its residents, including public safety through the Police and Fire Departments, public works and recycling, water and wastewater utilities, parks and recreation (Blair Park, Lowe Warner Memorial Park, Peabody Community Park, the Town Pool, and the Troy Nature Trail), planning and zoning, building permits, senior services, and general administration overseen by an elected Mayor and Town Council with day-to-day operations run by a Town Manager.

The Town's operating footprint is centered at 315 N Main Street, Troy, NC 27371, with 11-50 employees and an active digital presence that includes a multilingual official website (troy.nc.us) supporting 70+ languages, an e-notification subscription service, the quarterly Troy Times newsletter, an ArcGIS Survey123-based Water Service Line Material Survey, and social channels on Facebook, Instagram, YouTube, and X. Core public-facing products include Online Bill Pay (egovpayments.com) for water and municipal fees, e-Notifications, TroyFest and other annual community events (Veterans Salute Brew & Que, Trunk or Treat, Christmas Tree Lighting), and the Main Street Troy economic development program with a business directory, advisory board, and volunteer initiatives.

The Town's revenue model is typical of a U.S. municipality: it does not generate commercial revenue but is funded by a combination of property and other local taxes, utility fees, permits, intergovernmental transfers, and competitive state and federal grants such as the Community Development Block Grant (CDBG) program jointly administered with Montgomery County. No private capital, venture funding, parent company, or subsidiaries exist. The Town partners regionally with Montgomery County (CDBG-funded South Main Street/Blue Street Sewer Project), Montgomery County Schools, and FirstHealth Montgomery Memorial Hospital, and participates in fair housing compliance programs. Revenue figures are not publicly disclosed in commercial form.

Name

Town Of Troy

Legal name

Town of Troy

Website

https://troy.nc.us

Company type

Private

Founded year

1852

Operating status

Operating

Headcount range

11–50 employees

Short description

Town of Troy is a small North Carolina municipal government and the county seat of Montgomery County, providing public safety, public works, utilities, parks, zoning, and administrative services to its residents since 1852.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAJ

Housing & Neighborhood Services (Local Housing Programs)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAGAEAL

Community Centers & Neighborhood Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPALAMAA

Municipal Wastewater Collection (Sewer Networks)

Business & Public Services/Waste Management & Remediation Services/Wastewater & Septage Management Services

Keywords

• Municipal government services
• Public safety administration
• Utilities and public works
• Parks and recreation
• Planning and zoning

Headquarters

HQ city

Troy

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Marketing channels6 records

Core offering

Town of Troy is a municipal government entity providing administration, public safety (police and fire), public works, parks and recreation, planning and zoning, and utilities to residents of Troy, North Carolina. It serves as the county seat of Montgomery County and operates departments that deliver civic services, community programs, and infrastructure support to local citizens.

Product overview

The Town of Troy operates a municipal government website that provides civic services to residents. The offering consists of a unified government services portal with multiple departments and programs rather than a commercial product portfolio. Key service areas include public safety (Police and Fire departments), infrastructure (Public Works, Utilities with online bill pay), community development (Main Street Troy economic development program, Planning and Zoning), parks and recreation, and senior services. The town also publishes community newsletters (Troy Times) and organizes annual events (TroyFest, Annual Veterans Salute, Trunk or Treat, Christmas Tree Lighting). No commercial SaaS products or technology offerings exist in this municipal government context.

Differentiator

Problem solved

Functional benefit

Products and services

• Town of Troy Official Website Primary digital portal for Troy municipal government, providing access to government services, department information, community resources, news, and online utilities for residents.
• Online Bill Pay Electronic payment system for town utilities and services, allowing residents to pay water bills and other municipal fees online.
• e-Notifications Email notification subscription service keeping residents informed about community events, announcements, and important municipal news.
• TroyFest Annual community festival celebrating Troy, featuring local vendors, entertainment, and family activities.
• Troy Times Newsletter Quarterly community newsletter published by the town, providing updates on municipal news, events, and community information.
• Water Service Line Material Survey Citizen survey tool for identifying water service line materials as part of lead service line inventory requirements, powered by ArcGIS Survey123.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered community and regional.

• Montgomery County SchoolscommunityOthersThe local school system serving Troy and Montgomery County. Listed as a Community resource providing education services to town residents.
• Montgomery CountyregionalStrategic or Co-development PartnerTown of Troy is the county seat of Montgomery County. Involved in collaborative CDBG (Community Development Block Grant) neighborhood revitalization programs with the county, including the South Main Street/Blue Street Sewer Project.

Recent moves6 records

Expansion highlights4 records

Direct peers

• Town of Star: Small town in Montgomery County, NC. Direct municipal-government peer operating with the same county partnership structure and rural North Carolina context.
• Town of Carthage: County seat of neighboring Moore County, NC. Comparable municipal government serving as a county seat with broad service responsibilities to a small-town population.
• Town of Mount Gilead: Small municipal government in neighboring Montgomery County, NC. Comparable scale, single-county presence, and similar service mix (police, fire, public works, utilities, parks).
• Town of Biscoe: Adjacent small town in Montgomery County, NC. Operates as a peer municipal government under the same county framework, providing public safety, public works, utilities, and parks to a similarly sized population.

Broad incumbents

• City of Asheboro: Larger North Carolina municipal government and county seat (Randolph County). Operates the same core municipal functions at greater scale, serving as an aspirational broad incumbent peer in the NC Piedmont region.
• City of Albemarle: Mid-sized North Carolina municipal government and county seat (Stanly County). Comparable governance model (council/manager) with the same broad service portfolio at a larger scale.

Regional players

• Town of Southern Pines: Small North Carolina municipal government in the Piedmont region with a similar service mix and active economic development programming (Main Street-style initiatives). Functions as a regional peer in the same state context.

Others

• North Carolina League of Municipalities: State-level advocacy and resource organization for NC municipal governments. Provides training, policy support, and shared services to towns like Troy, serving as an enabling/advisory peer rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• XTwitter.com/TroyNC
• YouTubeYoutube.com/TroyNC
• Facebookfacebook.com/TroyNC
• InstagramInstagram.com/TroyNC
• LinkedInlinkedin.com/company/town-of-troy-nc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Troy