Masshire Lowell Career Center

What Masshire Lowell Career Center does

MassHire Lowell Career Center is a public workforce development organization operating as part of the Massachusetts One-Stop Career Center System, chartered by the MassHire Greater Lowell Workforce Board and operating under the direction of the City of Lowell. The center provides free employment and training services to job seekers (unemployed, underemployed, veterans, people with disabilities, English language learners, and youth) and employers across eight Greater Lowell communities (Billerica, Chelmsford, Dracut, Dunstable, Lowell, Tewksbury, Tyngsborough, and Westford). Core service delivery occurs through a main headquarters at 107 Merrimack Street Lowell, a Young Adult Career Center at 10 Hall Street, and a Mobile Career Center that is a solar-powered converted transit bus reaching underserved communities. Service offerings include job board access via the Mass JobQuest state platform, one-on-one employment counseling, training programs leading to industry credentials (Advanced Manufacturing with Robotics, Certified Nursing Assistant, Hands-on Plumbing/Electricity, Auto Technician, Residential Support Professional), live and on-demand webinars via GoToWebinar, in-person hiring events, veteran services, disability navigation, and ESOL Rise English language training.

The center is fully funded by US Department of Labor Employment and Training Administration grants and Massachusetts state workforce development funds, with additional grant revenue from partners such as Commonwealth Corporation. All services are provided at no cost to job seekers and employers, positioning MassHire Lowell as a publicly-funded managed-services intermediary between regional labor supply and employer demand. Underlying technology is primarily third-party: Mass JobQuest for job matching, GoToWebinar for virtual events, Google Calendar/iCal for scheduling, and externally-built asynchronous video interview platforms referenced in training. The 45+ staff organization includes credentialed career advisors (CPRWs), a Disability Navigator, Veterans Rep, fiscal/QA managers, and workshop facilitators, with Shawn Machado serving as Interim Executive Director and Nancy Gagnon as Assistant Executive Director. Strategic positioning emphasizes AI-literacy training (ChatGPT for job search, AI-powered avatar interview prep) as a workforce-readiness differentiator, while the Mobile Career Center launched in 2025 with student-led renovations by Greater Lowell Technical High School represents a novel last-mile service delivery model for reaching underserved populations.

Name

Masshire Lowell Career Center

Legal name

MassHire Lowell Career Center

Website

https://masshirelowellcc.com

Company type

Private

Operating status

Operating

Short description

MassHire Lowell Career Center is a public workforce development organization providing free job search assistance, employer recruiting services, and credentialed training programs across eight Greater Lowell municipalities, funded by US Department of Labor grants.

Ownership category

akta.pro rank

Product category

Workforce Development Services

NAICS

Technical and Trade Schools (6115), Vocational Rehabilitation Services (62431)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

Job Placement, Matching & Career Navigation Services (EDAAAOAL)

akta.pro secondary industries

Workforce & Job-Seeker Services (Community-Based) (EDAAAFAM), Career Readiness & Employability Skills (Resume, Interview, Networking) (EDAMAKAG)

Keywords

• Workforce development services
• Job seeker assistance
• Career counseling
• Employment training programs
• Employer recruitment services

Headquarters

HQ city

Lowell

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Funding: MassHire Programs & Services are funded in full by US Department of Labor (USDOL) Employment and Training Administration grants. Additional funding from Massachusetts state grants and non-federal funded grants.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels11 records

Core offering

MassHire Lowell Career Center provides free workforce development services connecting job seekers with employers across eight Greater Lowell communities. Its core offerings include employment counseling, a regional job board, free industry-recognized training programs (manufacturing with robotics, certified nursing assistant, plumbing, electricity, auto technician, residential support professional), ESOL English language training, hiring events, veteran services, and a solar-powered Mobile Career Center that brings services to underserved communities.

Product overview

MassHire Lowell Career Center is a public workforce development organization operating as part of the Massachusetts One-Stop Career Center System. The center provides a unified suite of employment and training services to job seekers and employers in the Greater Lowell region. For job seekers, the core offerings include a job board, employment counseling, training programs (Advanced Manufacturing with Robotics, Certified Nursing Assistant, Plumbing, Electricity, Auto Technician, Residential Support Professional), job search webinars, hiring events, veteran services, ESOL Rise language training, and a Mobile Career Center for underserved communities. For employers, services include job posting, candidate sourcing, and hiring incentives. The center also provides accessibility services through its Disability Navigator and Universal Access program. All services are delivered through partnerships with state agencies, educational institutions, and community organizations, funded primarily by the U.S. Department of Labor.

Differentiator

Problem solved

Functional benefit

Products and services

• Employment Counseling One-on-one career guidance and employment counseling services for job seekers at all career stages.
• Job Board Online job board featuring current job postings in the Greater Lowell area, including hot jobs and regional job postings.
• Training Programs Free job training programs including Advanced Manufacturing with Robotics and Automation, Certified Nursing Assistant, Hands-on Plumbing, Hands-on Electricity, Auto Technician, and Residential Support Professional.
• Job Search Webinars Live and on-demand webinars covering resume writing, interview preparation, LinkedIn optimization, salary negotiation, networking, and AI tools like ChatGPT for job searching.
• Hiring Events Recruitment events connecting employers with job seekers, including employer-specific hiring events and job fairs.
• Veteran Services Specialized employment services for veterans including job placement assistance and career counseling.
• Mobile Career Center Solar-powered mobile bus unit bringing career center services to underserved communities across eight Greater Lowell communities.
• ESOL Rise English language training, digital literacy, and job search assistance program for individuals with basic English proficiency seeking employment.
• Young Adult Services Career services specifically designed for young adults including workshops, Pick Your Path program, and young adult events.
• Employer Services Services for employers including job posting, candidate sourcing, hiring incentives, and workforce training support.
• Disability Navigator and Universal Access Services Accessibility services for individuals with disabilities including virtual services, adaptive equipment, closed captioning, video phones, screen magnifiers, large keyboards, and accommodation support.

Quantifiable outcome

• 100+ individuals helped with employment through Secure Jobs program
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature1 record

Partnerships

18 partnerships are on record, tiered core and minor.

• Nashoba Career Technical Institute (NCTI)coreStrategic or Co-development PartnerPartnership for vocational training programs including Auto Technician (200-hour program), Hands-on Electricity, and Hands-on Plumbing training. NCTI provides facilities in Westford, MA for hands-on career training with industry-recognized credentials.
• Commonwealth CorporationcoreStrategic or Co-development PartnerState workforce development agency partnering with MassHire to provide free training programs including Auto Technician certification training.
• Middlesex Community CollegecoreStrategic or Co-development PartnerEducational partner providing facilities for Advanced Manufacturing with Robotics training (Bedford campus) and ESOL Rise English language training (Lowell campus).
• Baypath UniversitycoreStrategic or Co-development PartnerEducational partner in the Residential Support Professional 14-week training program combining online learning with hands-on group home experience.
• TILL (Toward Independent Living and Learning)coreStrategic or Co-development PartnerDisability services organization partnering in the Residential Support Professional training program for hands-on group home placement experience.
• Greater Lowell Technical High School (GLTHS)coreStrategic or Co-development PartnerStudent-led renovation of utility bus into Mobile Career Center. GLTHS Construction and Transportation & Manufacturing Clusters students completed interior work, installed solar panels, batteries, backup camera, and security system.
• Lowell Regional Transit Authority (LRTA)minorStrategic or Co-development PartnerTransit authority from which the Mobile Career Center utility bus was purchased, enabling the mobile workforce services.
• Department of Transitional Assistance (DTA)coreStrategic or Co-development PartnerWIOA partner providing workforce training opportunities for low-income individuals and families. Serves customers receiving unemployment assistance benefits and SNAP.
• Massachusetts Commission for the BlindcoreStrategic or Co-development PartnerWIOA partner providing employment services for blind individuals through the career center system.
• Massachusetts Rehabilitation CommissioncoreStrategic or Co-development PartnerWIOA partner providing vocational rehabilitation and employment services for individuals with disabilities.
• Senior Community Service Employment Program (SCSEP)minorStrategic or Co-development PartnerEmployment program for older workers administered through Operation A.B.L.E., providing training and employment services for workers aged 45+.
• NFI Lowell Family Resource CenterminorStrategic or Co-development PartnerGrant partner providing behavioral health and family support services with career center referral access.
• Lowell Transitional Living CenterminorStrategic or Co-development PartnerGrant partner providing homeless services with career center referral pathway for employment support.
• Greater Lowell Workforce BoardcoreStrategic or Co-development PartnerOversees workforce development activities including Youth, Adult and Dislocated Worker programs funded by Workforce Investment Act. Charts the MassHire Lowell Career Center.
• Lowell Housing AuthorityminorStrategic or Co-development PartnerGrant partner providing self-sufficiency programs with career center referral pathway for employment.
• Commonwealth Care AllianceminorStrategic or Co-development PartnerHealthcare partner providing care coordination with career center referral services for employment support.
• Frederick Assad Abisi Adult EducationcoreStrategic or Co-development PartnerWIOA partner adult education center providing English language learning, GED preparation, and workforce readiness with career center referrals.
• Insulet CorporationminorChannel Partner/ Reseller/ DistributorManufacturing company in Acton, MA offering interview opportunities upon completion of Advanced Manufacturing with Robotics and Automation training program.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Year Up: National nonprofit providing workforce training and job placement for young adults from underserved communities, comparable in target population and training-to-placement model though more selective and corporate-funded.
• Per Scholas: National nonprofit delivering tuition-free technical workforce training (IT, cybersecurity) with employer placement, comparable as a free training-to-jobs program serving underrepresented populations.

Broad incumbents

• Goodwill Industries International: Operates extensive free job training, career counseling, and placement programs nationwide, comparable in mission and target population but broader in geography and funded by retail revenue plus grants.
• Massachusetts Executive Office of Labor and Workforce Development: State-level umbrella agency that charters and oversees all MassHire career centers; comparable as the governing body setting policy, funding flows, and program design that Lowell operates within.
• American Job Center (national network): National network of workforce centers funded by WIOA; the federal umbrella under which MassHire Lowell operates, with thousands of comparable centers across the US offering the same core services.

Direct peers

• MassHire Boston Career Center: Operates the same American Job Center / MassHire model in the Boston metro under the same state charter and USDOL funding stream, offering directly comparable job placement, training, and employer services to job seekers.
• MassHire Worcester Career Center: Sister MassHire career center serving the Worcester region with the same One-Stop Career Center System service mix of job search assistance, training programs, and employer hiring events.
• MassHire Springfield Career Center: Western Massachusetts counterpart in the MassHire network, delivering identical workforce development, training, and career navigation services under the same state charter.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/MassHireLowell
• YouTubeyoutube.com/channel/UCh_wbgkrOrqwNeyIAC5BgGg/featured
• Facebookfacebook.com/MassHireLowell
• LinkedInlinkedin.com/company/masshirelowell
• Instagraminstagram.com/masshirelowell
• TikToktiktok.com/@masshirelowell

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Masshire Lowell Career Center