Ticketclub Polska

What Ticketclub Polska does

Ticketclub Polska (legally Ticket Group sp. z o. o.) is a privately held Polish online ticket retail platform founded in 2017 and headquartered in Warsaw at ul. Batorego 10. The platform enables self-serve, no-registration purchase of tickets to concerts, sporting events, stand-up and cabaret shows, and other cultural events across seven Polish voivodeships (Masovian, Lesser Poland, Pomeranian, Greater Poland, Lower Silesian, Łódź, and Lublin). Its core product is a web-based reservation and sales system supplemented by interactive seat mapping and laser-printed collector tickets (Bilety kolekcjonerskie / Fan Ticket), which are positioned as differentiated memorabilia versus standard electronic tickets. Two gift-card variants (Ticket Club Gift Card and Organizer Gift Card, 365-day validity) and an automated refund system for cancelled/postponed events round out the consumer offering.

On the supply side, Ticketclub operates as a two-sided marketplace where third-party promoters and agencies (including Live Nation, Copernicus, Good Taste Production, AdamiakJazz, Agencja Stand-Up Comedy, and EWERY Sp. z o.o.) distribute tickets through the platform. Pricing is set by organizers; Ticketclub adds a per-ticket service fee of 4.80-20 PLN on top of base ticket prices of 42.40-350 PLN. Payment processing is handled exclusively through integration with Przelewy24, and the platform itself was custom-built by OrderGroup. A separate Event Organization Services line (Organizacja Wydarzeń/Eventów) extends the business beyond ticketing into full-service event production — equipment rental, catering, technical infrastructure, AV support, and event furniture — primarily targeting corporate clients and festivals in the Mazovia region. Go-to-market is self-serve PLG driven by SEO-optimized city, venue, and artist pages, content marketing through a blog and event calendar, and email-based Ticket Alert notifications when favorite artists announce nearby shows.

Name

Ticketclub Polska

Legal name

Ticket Group sp. z o. o.

Website

https://www.ticketclub.pl

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Ticketclub Polska is a Polish online ticketing marketplace (operated as Ticket Group sp. z o. o., founded 2017, Warsaw) selling concert, sport, and cultural event tickets across seven Polish voivodeships, with collector ticket printing, gift cards, automated refunds, and an event organization services line for corporate clients.

Ownership category

akta.pro rank

Product category

Online Event Ticketing

NAICS

Promoters of Performing Arts, Sports, and Similar Events without Facilities (711320)

SIC

Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Ticketing Platforms & Primary Ticketing (MPAIAFAD), Sports Event Promotion & Ticketing (MPAGAMAH), Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL), Event Operations & Venue Services (Box Office, FOH/BOH, Concessions) (MPAIAFAL), Event Marketing, Ticketing & Registration Management (HSACAAAM)

Keywords

• Online ticket sales
• Event ticketing platform
• Concert tickets
• Sports ticketing
• Cultural event tickets

Headquarters

HQ city

Warszawa

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Ticket Sales with Service Fees: The primary revenue stream comes from service fees charged on ticket sales. Prices are set by event organizers, and Ticketclub adds a service fee on top. The platform offers both electronic and collector's tickets.
2. Event Organization Services: The company also offers full-service event organization including equipment rental, catering, and technical support for conferences, concerts, festivals, and corporate events in the Mazovia region.
3. Gift Cards: Sale of gift cards (both Ticket Club gift cards for any event and Organizer-specific gift cards), which provide an alternative refund method for cancelled/postponed events.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Ticketclub Polska operates an online ticket sales platform enabling consumers to purchase electronic and collector's tickets for concerts, sports, and cultural events across Poland. The platform also allows event organizers to list and sell tickets, and offers full-service event organization including equipment rental, catering, and technical support for conferences, concerts, festivals, and corporate events.

Product overview

Ticketclub.pl is a Polish online ticketing platform operating as a unified service (not modular architecture). The core product is the online ticket reservation system, which differentiates itself through an innovative booking system and collector's tickets. The platform offers additional services including gift cards (Ticket Club Gift Card and Organizer Gift Card variants), automatic ticket refund processing, and event organization services. Ticket Alert provides notification functionality for upcoming events. The platform serves concerts, sporting events, and cultural events across Polish cities including Warsaw, Kraków, Gdańsk, Poznań, Wrocław, and Łódź.

Differentiator

Problem solved

Functional benefit

Products and services

• Bilety online (Online Ticket Sales Platform) Online ticketing platform enabling users to purchase electronic tickets for concerts, sporting events, and cultural events across multiple Polish cities, with an innovative reservation system and interactive seat mapping.
• Bilety kolekcjonerskie (Collector Tickets)

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Przelewy24coreTechnology or IntegrationPrzelewy24 is the payment processing partner handling all financial transactions on the Ticketclub platform. The partnership enables secure online payments for ticket purchases.
• Live NationcoreChannel Partner/ Reseller/ DistributorLive Nation is a major event organizer that sells tickets through the Ticketclub platform. Their events include Devin Townsend concerts and other international artists performing in Poland.
• CopernicuscoreChannel Partner/ Reseller/ DistributorCopernicus organizes classical music events including GENESIS light shows and Chopin concerts that are sold through Ticketclub.
• Good Taste ProductionminorChannel Partner/ Reseller/ DistributorGood Taste Production is a Poznań-based concert agency that organizes events sold through Ticketclub, including Snarky Puppy concerts.
• Agencja Stand-Up ComedyminorChannel Partner/ Reseller/ DistributorStand-up comedy agency organizing events including Zero Presji Show sold through Ticketclub.
• AdamiakJazzminorChannel Partner/ Reseller/ DistributorJazz event organizer responsible for Jazz Jamboree 2026 concerts sold through Ticketclub.
• EWERY Sp. z o.o.minorChannel Partner/ Reseller/ DistributorEvent organizer for Klavdia Petrivna European tour events sold through Ticketclub.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ticketmaster: Global primary-ticketing leader for live entertainment. While Ticketclub operates only in Poland, Ticketmaster represents the upper-bound competitive threat in terms of scale, technology, and exclusive promoter contracts that could enter or expand in the Polish market.
• Eventim: Europe's largest ticketing platform with a strong Polish presence (Eventim Poland). Overlaps with Ticketclub on primary-ticketing services and live event distribution, but operates across multiple countries and broader event categories as a global incumbent.
• Empik Bilety: Ticketing vertical of Poland's Empik Group, selling concert, theatre, and event tickets across Poland. Comparable as a domestic incumbent with broader retail/media backing, offering similar primary-ticketing services plus integration with Empik's consumer ecosystem.

Direct peers

• KupBilet: Polish online ticketing platform focused on concerts, sports, and cultural events. Directly comparable in operating model (online ticket sales with service fees), Polish geographic focus, and SMB/individual consumer target segment.
• Goingapp: Polish ticketing and event-discovery platform selling tickets for concerts, festivals, and cultural events across Poland. Directly comparable as a domestic ticketing marketplace targeting similar consumer segments and organizer partners.
• eBilet: One of the largest Polish online ticket retailers, selling tickets for concerts, sports, theatre, and cultural events across Poland. Directly comparable as a domestic primary-ticketing platform competing for the same event organizer and consumer base.
• Bilety24: Major Polish ticketing platform offering online sales for concerts, sports, and cultural events nationwide. Directly comparable in product scope (online ticket sales with service fees), target market (Polish consumers), and two-sided organizer/attendee marketplace model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/teatr-palladium

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ticketclub Polska