United Way Of Greater Plymouth County

What United Way Of Greater Plymouth County does

United Way of Greater Plymouth County (UWGPC) is a 501(c)(3) nonprofit charitable organization founded in 1922 and headquartered at 934 W Chestnut Street in Brockton, Massachusetts. It serves 22 cities and towns across Plymouth, Norfolk, and Bristol counties in southeastern Massachusetts, reaching more than 59,000 individuals annually. The organization operates a portfolio of community programs including Mass211 (a 24/7 multilingual statewide health and human services referral hotline), the Brockton Family Resource Center (parenting programs, financial literacy, early childhood services), Community Impact Grants funding 30 initiatives through 24 nonprofit partner agencies, Workplace Giving campaigns, MyFreeTaxes (free online tax filing via H&R Block), and SingleCare prescription savings cards that have delivered $4 million in cumulative savings.

Revenue is generated entirely through donations and charitable giving rather than product sales. The model includes annual fundraising campaigns, workplace giving with corporate partners (Rockland Trust, HarborOne Bank, National Grid, UPS, among others), individual donations via the donor portal with one-time and recurring billing, corporate sponsorships, planned giving, and a Leadership Guild for major donors. The Community Impact Committee and Panel oversee transparent allocation of donor funds to verified nonprofit partners. Distribution channels include the portal.uwgpc.org online donor storefront, corporate workplace giving partnerships, the Mass211 call center, and in-person services at the Family Resource Center.

Underlying technology is limited to standard nonprofit operational platforms: the UWGPC donor portal, the Mass211 statewide hotline infrastructure, the MyFreeTaxes.com web platform (H&R Block partnership), and the SingleCare card network at 35,000 pharmacies. The organization is governed by a Board of Directors chaired by Andrew Lynch. President & CEO Dennis Carman, who served for over 20 years, has announced his retirement effective end of June 2026, with a celebration scheduled at the 104th Annual Meeting at Bridgewater State University.

Name

United Way Of Greater Plymouth County

Legal name

United Way of Greater Plymouth County

Website

https://uwgpc.org

Company type

Private

Founded year

1922

Operating status

Operating

Headcount range

1–10 employees

Short description

United Way of Greater Plymouth County is a 501(c)(3) nonprofit founded in 1922 that serves 22 communities across southeastern Massachusetts through grantmaking to 24 nonprofit partners, a 24/7 Mass211 referral hotline, a Brockton Family Resource Center, workplace giving campaigns, and free tax and prescription savings programs.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Community fundraising campaigns
• Nonprofit social services
• Workplace giving programs
• Community impact grants
• Human services referral

Headquarters

HQ city

Brockton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Technology or R&D

Revenue model

1. Donations and Fundraising Campaigns: Primary revenue comes from annual fundraising campaigns including workplace giving, corporate sponsorships, individual donations, and the Live United Fund. The organization distributes contributions to 30 programs through 24 nonprofit partners via Community Impact Grants.
2. Community Impact Fund: Donations to the Community Impact Fund stay within the region, funding programs across Plymouth, Norfolk, and Bristol counties. The Community Impact Committee and Panel oversee contribution distribution.
3. Planned Giving and Leadership Guild: Long-term giving vehicles including planned giving options and leadership-level giving societies for major donors.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

United Way of Greater Plymouth County is a 501(c)(3) nonprofit charitable organization that mobilizes donations, volunteers, and partnerships to address community needs across 22 cities and towns in southeastern Massachusetts. The organization operates the Mass 211 referral hotline, the Brockton Family Resource Center, Community Impact Grants funding for 24 local nonprofit partners, workplace giving campaigns, the free MyFreeTaxes service via H&R Block, the SingleCare prescription savings program, the annual Day of Caring volunteer event, and various family support programs targeting financial mobility, youth opportunity, healthy community, and community resiliency.

Product overview

United Way of Greater Plymouth County operates as a nonprofit social services organization offering a portfolio of community programs and resources. Core offerings include Mass 211 (telephone referral hotline), the Brockton Family Resource Center (family support services), Community Impact Funding (grant-making to partner agencies), Workplace Giving (corporate giving campaigns), MyFreeTaxes (free tax filing via H&R Block partnership), SingleCare prescription savings, and various family programs/events. The organization connects residents to essential services, funds local nonprofits, and mobilizes volunteers across 22 communities in southeastern Massachusetts.

Differentiator

Problem solved

Functional benefit

Brands

• Mass 211: A statewide hotline connecting callers to information about critical health and human services available in their community.
• Family Resource Center
• Community Connections of Brockton
• Brockton Area Hunger Network
• Warmer Winters
• Community Impact Grants
• Day of Caring

Products and services

• Mass 211 Referral Hotline A telephone information hotline connecting callers to information about critical health and human services available in their community, operating 24/7 in more than 150 languages via the 2-1-1 number. Serves residents across Massachusetts including Plymouth County residents who generated 20,224 calls.
• Brockton Family Resource Center

Quantifiable outcome

• Reached more than 59,000 individuals annually across Plymouth, Norfolk, and Bristol counties
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered minor, major and core.

• Wells Fargo AdvisorsminorGTM or Marketing Partner · 16 September 2022Event sponsor for the 101st Day of Caring and Campaign Kickoff volunteer breakfast.
• North Easton Savings BankminorGTM or Marketing Partner · 16 September 2022Event sponsor for the 101st Day of Caring volunteer champion breakfast.
• UPSmajorGTM or Marketing Partner · 1 June 2022Premiere sponsor for United Way's 100th Annual Meeting. UPS U.S. Operations Training Director John Doyle served as Board Chair.
• Mass211coreStrategic or Co-development Partner · 15 December 2021Mass211 is a statewide hotline (dial 2-1-1) providing Massachusetts residents with life-sustaining resources and information, accessible 24/7 in more than 150 languages. United Way of Greater Plymouth County is part of a network of 14 United Ways supporting Mass211. $1M in ARPA funding was secured to expand capacity in 2021.
• H&R BlockcoreTechnology or Integration · 25 January 2017Partnership with H&R Block to provide MyFreeTaxes, a free online tax filing service for individuals earning $64,000 or less. The partnership has operated for over 8 years and helped more than 750,000 taxpayers file federal and state taxes in all 50 states. Enhanced security features were announced in 2017.
• SingleCare (formerly FamilyWize)coreStrategic or Co-development Partner · 1 January 2007Partnership providing free prescription savings cards that help residents save up to 80% on prescription medications. United Way has partnered with SingleCare since 2007, helping local residents achieve $4 million in prescription savings. Cards are available at 35,000 pharmacies nationwide.
• 24 Nonprofit Partner AgenciescoreStrategic or Co-development PartnerUnited Way funds 30 initiatives through 24 nonprofit partner agencies including The Arc of Greater Brockton, Boys & Girls Clubs of Metro South, Father Bill's & MainSpring, Health Imperatives, School on Wheels, and others providing services in health, education, and financial stability.
• Bridgewater State UniversityminorGTM or Marketing PartnerHost venue for United Way's Annual Meetings including the 104th Annual Meeting in 2026. Academic partner with student volunteer involvement.
• HarborOne BankmajorGTM or Marketing PartnerMajor corporate partner recognized for largest corporate gift. CEO James W. Blake received Lifetime Community Impact Award. Active in workplace giving campaigns.
• Rockland TrustmajorGTM or Marketing PartnerCorporate partner recognized for largest employee campaign and Circle of Caring Chairman's Award recipient. Jim Smith and Ed Sugrue received Circle of Caring Award.
• National GridmajorGTM or Marketing PartnerCircle of Caring Chairman's Award recipient in 2022 for significant contribution to the LIVE UNITED Fund.
• Bluestone BankminorGTM or Marketing PartnerCorporate sponsor for annual meetings and Warmer Winters coat initiative supporter.
• Good Samaritan Medical CenterminorGTM or Marketing PartnerCorporate sponsor for annual meetings and supporter of Warmer Winters coat initiative.
• Marshfield Chamber of CommerceminorStrategic or Co-development PartnerPartner in launching the Marshfield Community Fund for COVID-19 relief, seeded with $10,000 from United Way.

Scale indicators10 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Health Imperatives: Community health services nonprofit serving southeastern Massachusetts that is a UWGPC Community Impact Grant partner. Comparable as a regional nonprofit partner addressing the Healthy Community focus area.
• Father Bill's & MainSpring: Homelessness prevention and housing services nonprofit in southeastern Massachusetts that is a UWGPC partner agency and prior Circle of Caring award recipient. Operates shelters and supportive housing in the same service region.
• Boys & Girls Clubs of Metro South: Direct recipient of UWGPC Community Impact Grants and a youth opportunity provider in the same 22-town service area. Comparable as a nonprofit partner organization operating family/youth programming funded by United Way dollars.
• United Way of Rhode Island: Regional United Way affiliate serving Rhode Island. Comparable in scale and model, with workplace giving, Community Impact Fund grants, and 2-1-1 partnership; relevant because Alex McCray joined UWGPC directly from this organization.
• United Way of Massachusetts Bay and Merrimack Valley: Larger Massachusetts United Way affiliate covering the Boston metro and Merrimack Valley. Directly comparable as a fellow regional United Way chapter with similar workplace giving, Community Impact Fund model, and 211 partnership with Mass211.

Broad incumbents

• Boston Foundation: Large regional community foundation serving Greater Boston with grant-making, donor advised funds, and civic leadership programs. Operates a similar donor-advised and grant-distribution model at broader scale in overlapping Massachusetts territory.
• United Way Worldwide: National umbrella organization for the United Way network. Operates broadly across the U.S. and provides branding, infrastructure, and grant-making frameworks used by all local affiliates including UWGPC.
• Salvation Army Massachusetts Division: National faith-based social services organization with Massachusetts operations providing emergency assistance, shelter, and family support. Comparable to UWGPC as a multi-service nonprofit addressing similar community needs through donor-funded programs.

Regional players

• The Greater Boston Food Bank: Regional food security nonprofit serving eastern Massachusetts including Plymouth County. Comparable as a community-based fundraising and grant-distribution organization addressing basic needs in a similar geographic footprint.

Others

• Brockton Area Hunger Network: UWGPC's own food security program addressing hunger in the Brockton area. Included as a sub-brand program comparable to broader food bank and hunger relief organizations, illustrating UWGPC's vertical integration into direct service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/uwgpc
• LinkedInlinkedin.com/company/uwgpc
• Instagraminstagram.com/uwgpc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Way Of Greater Plymouth County