Mid-devon District Council
Mid Devon District Council is a UK statutory local government authority, established 1974, delivering statutory municipal services including housing, planning, waste collection, benefits, council tax, leisure, and business support to residents and businesses across Tiverton, Cullompton, and Crediton in Devon, England, funded primarily through council tax, business rates, and government grants.
- Company typePublic
- Founded-
- HeadquartersTiverton, United Kingdom
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What Mid-devon District Council does
Mid Devon District Council is a statutory UK local government authority established in 1974 under the Local Government Act 1972, serving the Mid Devon district in Devon, England, with its headquarters at Phoenix House, Tiverton, near junction 27 of the M5. It operates as a public body accountable to local residents through elected councillors and to central government, delivering a comprehensive portfolio of municipal services including benefits administration, council tax collection, housing management, planning authority functions, waste and recycling collection (Bin-It 123), environmental health, community safety, bereavement services, and leisure facilities. The council serves three principal towns — Tiverton, Cullompton, and Crediton — with a population of approximately 80,000, operating as a non-profit public sector entity without shareholders or private investors.
The council's service delivery runs through a multi-channel digital and physical infrastructure. The primary digital front door is the middevon.gov.uk portal, supplemented by six new or upgraded digital products launched between 2025 and 2026: the Council Mobile App ('Report it, read it, remember it', launched June 2026), the My Mid Devon personalised self-service portal (2026), the Visit Mid Devon tourism website (May 2026), the Active Mid Devon leisure booking app, the Course Pro swimming tracker, and the Tiverton WorkHub commercial workspace. Physical service delivery is anchored by Phoenix House and supported by partner organisations including NMD Building Control (joint venture with North Devon), Devon County Council, town and parish councils, and a network of leisure centres, car parks, cemeteries, and community facilities operated under the Active Mid Devon, Mid Devon Housing, and Tiverton Pannier Market sub-brands.
Revenue is generated through six documented streams: Council Tax (property-based recurring levy across bands A-H), Business Rates on commercial properties, central government funding and grants (including the Crisis & Resilience Fund replacing the Household Support Fund), planning and development fees, parking charges across Tiverton, Cullompton, and Crediton, and rental income from council-owned social housing managed by Mid Devon Housing. The council is not privately traded and has no parent company; it is publicly owned and funded. A defining structural feature is the Devon Local Government Reorganisation announced by government, which will abolish the council and replace the current two-tier system with four unitary authorities from April 2028, fundamentally reshaping the entity itself within the planning horizon.
Mid-devon District Council firmographics
Firmographics- Name
- Mid-devon District Council
- Legal name
- Mid Devon District Council
- Website
- https://www.middevon.gov.uk
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Mid Devon District Council is a UK statutory local government authority, established 1974, delivering statutory municipal services including housing, planning, waste collection, benefits, council tax, leisure, and business support to residents and businesses across Tiverton, Cullompton, and Crediton in Devon, England, funded primarily through council tax, business rates, and government grants.
- Ownership category
- akta.pro rank
Mid-devon District Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Executive, Legislative, and Other General Government Support (921), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Waste Collection (56211), Administration of Housing Programs, Urban Planning, and Community Development (925)
- SIC
- Sanitary Services (4950), Refuse Systems (4953), Lessors Of Real Property, Nec (6519)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Municipal Tax & Revenue Administration (Local) (BPAIACAD), Solid Waste & Recycling Services Administration (BPAIACAH), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)
Keywords
Where Mid-devon District Council is headquartered
LocationHeadquarters
- HQ city
- Tiverton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Mid-devon District Council business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Council Tax: Property-based local taxation charged to residents based on property valuation bands. Primary source of council revenue for service delivery.
- Business Rates: Levied on commercial properties and businesses operating within the Mid Devon district. Business Rate payments contribute to council funding.
- Government Funding and Grants: Central government funding, formula grants, and specific service grants including crisis support funding (Crisis & Resilience Fund replacing Household Support Fund).
- Planning and Development Fees: Fees charged for planning applications, pre-application advice, building control, and other development-related services.
- Parking Charges: Revenue from pay-and-display car parks, parking permits, and enforcement in council-operated car parks across Tiverton, Cullompton, and Crediton.
- Housing Rents: Rental income from council-owned social housing properties managed by Mid Devon Housing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Council Tax bands A through H based on property valuation |
| Usage-based | Pay-as-you-go | Parking tariffs vary by car park and duration |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Mid-devon District Council product offering
Product offeringCore offering
Mid Devon District Council is a UK local government authority delivering statutory services including benefits administration, council tax, housing (Mid Devon Housing), planning, waste collection, leisure facilities (Active Mid Devon), business support, and community safety to residents and businesses in the Mid Devon district. The council operates across the principal towns of Tiverton, Cullompton, and Crediton, funded through council tax, business rates, and government grants.
Product overview
Mid Devon District Council operates as a local government authority serving the Mid Devon area in Devon, England. The council provides a comprehensive digital ecosystem spanning a main website (middevon.gov.uk) and multiple branded digital products including the Council Mobile App (launched June 2026), Visit Mid Devon tourism website (May 2026), My Mid Devon self-service portal, and Active Mid Devon leisure brand with its own booking app and Course Pro swimming tracker. Core services are organized into Residents Services (Benefits, Council Tax, Housing, Planning, Recycling), Business Services (Rates, Grants, Commercial Waste, Licensing), and Council Administration. The council also administers specialized programs including the Crisis & Resilience Fund and Heating Oil Support scheme, manages car parking infrastructure with EV charging, operates the Bin-It 123 waste collection service, and provides leisure facilities under the Active Mid Devon brand. The council is undergoing Local Government Reorganisation with new unitary authorities planned for April 2028.
Differentiator
Problem solved
Functional benefit
Brands
- Active Mid Devon: Leisure services brand for fitness centres, swimming pools, and sports facilities operated by the council in Crediton, Cullompton, and Tiverton.
- Mid Devon Housing
- Mid Devon
Products and services
- Mid Devon Website (middevon.gov.uk) Official council website providing comprehensive access to all council services, information, and online transactions for residents and businesses across the Mid Devon district.
- Council Mobile App Mobile application launched June 2026 enabling easier access to council services on mobile devices for residents and visitors.
- Visit Mid Devon Website Tourism website launched May 2026 providing a digital front door for the district, helping residents and visitors explore local attractions, events, and visitor services.
- My Mid Devon Portal Personalised online self-service portal allowing residents to manage council services relevant to them from home.
- Active Mid Devon Leisure Service Unified leisure service brand encompassing Active Crediton, Active Cullompton, and Active Tiverton leisure centres, offering fitness facilities, swimming pools, sports facilities, and wellness programs.
- Active Mid Devon App Mobile application for leisure centre booking, fitness tracking, and member account management.
- Course Pro Swimming Tracker Online swimming lesson tracker enabling parents to monitor children's swimming progress.
- Car Parking Services Management of pay-and-display and free car parks across Tiverton, Cullompton, and Crediton with EV charging facilities and permit options.
- Mid Devon Housing Council housing management including tenant services, repairs, rent payments, neighbourhood management, and community engagement for social housing tenants.
- Crisis & Resilience Fund Government-funded programme administered by the council replacing Household Support Fund, providing fast flexible financial support for low-income households facing financial hardship.
- Heating Oil Support Additional funding through Crisis & Resilience Fund to help low-income households reliant on heating oil struggling with rising costs, targeting those at immediate risk of losing heating.
- Planning Services Planning application processing, appeals, enforcement, conservation, tree preservation orders, and section 106 agreements for development management.
- Bin-It 123 Collection Service Waste collection service introducing new wheelie bins with simplified 1-2-3 collection categories for households across Mid Devon.
- Tiverton WorkHub Commercial workspace facility opened 2025, operated by SiGNAL SouthWest Ltd, providing flexible work hub space in Tiverton town centre.
- Bereavement Services Cemetery management in Tiverton and Crediton, funeral arrangements, memorials, and associated fees.
- Tiverton Pannier Market Historic market facility offering trading pitches for local traders and special events including festivals in Tiverton.
- Homelessness Services Housing options, prevention support, and Homelessness Reduction Act compliance for residents at risk of losing their home.
Quantifiable outcome
- Best-ever waste and recycling results achieved, district among the very best in the country
- +5 more outcomes
Companies that use Mid-devon District Council
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Mid-devon District Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Mid-devon District Council partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Connecting Devon and SomersetcorePublic-private partnership of six local authorities (Somerset, Devon, North Somerset, Torbay, Plymouth and Bath and North East Somerset) with delivery partner BT. Somerset County Council is the accountable body. Initiative to deliver next generation broadband infrastructure to areas where market has failed to invest.
- ECOE AdvicecoreECOE Advice provides free energy and money saving advice for people living in Mid Devon, Exeter, East Devon, Teignbridge and Torbay through the Healthy Homes for Wellbeing project. Home Energy Advisers provide practical energy advice and support.
- Energy Saving DevoncoreDelivered by partnership between all local authorities in Devon, strategic partners and local community energy organizations. Administered by Devon County Council. Provides overview of home upgrade options and next steps. Advice line provided by Centre for Sustainable Energy.
- Lendology CICcoreCouncil has worked in partnership with Lendology CIC since 2008 to enable homeowners to access financial help for home repairs, improvements, adaptations and energy efficiency measures through a loan scheme.
- NMD Building ControlcoreJoint service in partnership with North Devon for building control services. Links both to residents and business sections of the council website.
- Devon Climate Emergency PartnershipcoreCouncil is signatory to Devon Climate Declaration and works within Devon Climate Emergency partnership to deliver Devon Carbon Plan. Partnership includes Devon County Council, DCIS LRF, Adaptation Strategy, Connecting the Culm, and other cooperative networks.
- Connecting the CulmminorCouncil is a partner in Connecting the Culm project that works with farmers and communities on citizen science and nature-based solutions for climate adaptation and flood risks.
- Devon County CouncilcorePartner in Crisis & Resilience Fund delivery using 'no wrong door' model across Devon. Devon County Council also administers Energy Saving Devon partnership. Council operates within county governance structure.
- Visit South DevonminorVisit Mid Devon and Visit South Devon joined forces to help businesses grow group travel opportunities. Tourism marketing partnership for the region.
- Town and Parish CouncilscoreCouncil works with town and parish councils across Mid Devon for local service delivery, consultations, and community engagement. Annual State of the District Debate held with local councils.
- Devon and Cornwall PolicecoreWorking partnership with Devon and Cornwall Police and Office of the Police and Crime Commissioner for additional foot patrols in Tiverton as part of £1.3m crime prevention project.
- SiGNAL SouthWest LtdminorAppointed operator for Tiverton WorkHub, bringing experience of WorkHub delivery to the centre of Tiverton.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Mid-devon District Council competitors and assessment
Company assessmentDirect peers
- East Devon District Council: Neighboring Devon district council providing the same range of local government services (housing, planning, waste, council tax) under the same statutory framework. Directly comparable in governance structure, revenue mix, and service portfolio.
- Teignbridge District Council: Adjacent Devon district council of similar size and rural-urban mix, sharing the Devon Climate Emergency partnership and joint working arrangements. Comparable in service scope, population scale, and reorganisation exposure.
- North Devon Council: Joint venture partner via NMD Building Control, providing the same district council functions in North Devon. Highly comparable as a neighboring authority also affected by the same Devon reorganisation process.
- West Devon Borough Council: Smaller Devon district council providing equivalent local government services in a largely rural area. Comparable in operating model, revenue base constraints, and reorganisation timeline.
- South Hams District Council: Fellow Devon district council serving a rural/coastal area with similar population scale and economic profile. Shares Devon-wide partnership structures and faces identical reorganisation pressure.
- Torridge District Council: Devon district council of comparable size in North Devon, providing the same statutory services. Direct peer for benchmarking service delivery, digital transformation, and reorganisation planning.
Regional players
- Exeter City Council: Devon district council serving a larger urban center; comparable in statutory service delivery but with different demographic and economic profile. Useful peer for benchmarking digital service adoption and urban-specific services.
Broad incumbents
- Somerset Council: Unitary authority that absorbed Somerset's previous district councils in 2023, providing a real-world precedent for the type of structural reorganisation MDDC will undergo in April 2028.
- Devon County Council: County-level authority that partners with MDDC on services like the Crisis & Resilience Fund and Energy Saving Devon. Will be reorganized alongside MDDC under the Devon reorganisation into four new unitary authorities.
- Cornwall Council: Existing unitary authority in the Southwest region that provides all local government services within its area, offering a model for the consolidated authorities MDDC will join under reorganisation.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Mid-devon District Council social profiles
Digital presenceMid-devon District Council compliance and trust
Trust signalCompliance5 records
Mid-devon District Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mid-devon District Council leadership team
Management profileNumber of profiles
Profiles1 record
Mid-devon District Council subsidiaries and ownership
Company hierarchySubsidiaries2 records
Mid-devon District Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mid-devon District Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mid-devon District Council
What does Mid-devon District Council do?
Mid Devon District Council is a UK local government authority delivering statutory services including benefits administration, council tax, housing (Mid Devon Housing), planning, waste collection, leisure facilities (Active Mid Devon), business support, and community safety to residents and businesses in the Mid Devon district. The council operates across the principal towns of Tiverton, Cullompton, and Crediton, funded through council tax, business rates, and government grants.
Is Mid-devon District Council a public or private company?
Mid-devon District Council is a public company. It is classified as state government owned and is currently operating.
When was Mid-devon District Council founded?
Mid-devon District Council was founded in -1. It employs 501 to 1,000 people.
Where is Mid-devon District Council based?
Mid-devon District Council is headquartered in Tiverton, United Kingdom, in the Europe region.
How does Mid-devon District Council make money?
Six revenue lines are on record. Council Tax is the primary driver. The others are business Rates, government Funding and Grants, planning and Development Fees, parking Charges and housing Rents.
Who are Mid-devon District Council's main competitors?
Direct peers on record are East Devon District Council, Teignbridge District Council, North Devon Council, West Devon Borough Council, South Hams District Council and Torridge District Council. Exeter City Council is listed as a regional player. Broad incumbents are Somerset Council, Devon County Council and Cornwall Council.
Does Mid-devon District Council have an API?
No public API is recorded for Mid-devon District Council.
What industry is Mid-devon District Council in?
Mid-devon District Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAD, Municipal Tax & Revenue Administration (Local). Its NAICS code is 921 and its SIC code is 4950.