Plomberie Roger Chayer

What Plomberie Roger Chayer does

Plomberie Roger Chayer inc. is a family-owned plumbing and heating contractor headquartered at 5535 rue Chapleau in Montréal, Quebec. Founded in 1948 and currently in its fourth generation of family ownership, the firm has operated continuously for over 75 years and serves the Greater Montreal metropolitan area across 14 named neighborhoods. Its service catalog spans residential plumbing, multi-unit (multilogement) plumbing, and commercial/industrial plumbing, plus heating system work (hydronic and radiant floor heating, electric and natural gas boilers). The company also offers specialized services including 24/7 emergency response, drain unclogging with camera inspection, backwater valve installation, natural gas installation under its Énergir certification, and complete bathroom renovation. It is a CMMTQ certified master mechanic and an Énergir authorized natural gas partner, both displayed as trust signals on its website.

The business operates a direct-to-consumer model: customers reach the company via a 24/7 phone line (514 590-0666), an online contact form, or free-quote requests. Revenue is generated through professional service fees for plumbing and heating labor, parts and materials sales, and contract service agreements for commercial clients. Pricing is quote-based across all three customer segments, with free estimates as a conversion tool. Payment terms are net 30 days from invoice, with a 2% monthly interest charge on overdue accounts and a 30-day warranty on parts and workmanship. Distribution is purely direct — no intermediaries or resellers — with on-site service delivered by field technicians across the Montreal region.

The underlying technology is conventional trade tooling: plumbing and hydronic heating expertise, diagnostic camera equipment for drain inspection, and a WordPress-style website with localized SEO landing pages for each service neighborhood. Marketing is concentrated in content (educational blog articles on plumbing topics), customer reviews (Google testimonials featuring named technicians), organic social (Facebook), and hyper-local SEO. The company maintains an active hiring page and an English-language version of its site, suggesting bilingual market coverage within Montreal. There are no disclosed AI, software-platform, or data-asset components; the operation is a traditional field-services business scaled by technician labor rather than technology leverage.

Name

Plomberie Roger Chayer

Legal name

Plomberie Roger Chayer inc.

Website

https://plomberiechayer.com

Company type

Private

Founded year

1948

Operating status

Operating

Short description

Plomberie Roger Chayer is a fourth-generation, family-owned plumbing and heating contractor in Montréal serving residential, multi-unit, and commercial clients across 14 neighborhoods, offering 24/7 emergency service, drain diagnostics, heating systems, and bathroom renovations under CMMTQ and Énergir certifications.

Ownership category

akta.pro rank

Product category

Residential and Commercial Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

Kitchen Plumbing & Fixture Installation (HSAPAAAF)

Keywords

• Residential plumbing services
• Heating system installation
• Drain cleaning and inspection
• Water heater services
• 24/7 emergency plumbing

Headquarters

HQ city

Montreal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Plumbing Services: Professional plumbing services including installations, repairs, maintenance, and emergency services for residential and commercial clients. Revenue generated through service fees for labor and materials.
2. Heating Systems Services: Installation, repair, and maintenance of heating systems including water heaters, boilers (electric and natural gas), hydronic heating, and radiant floor heating.
3. Parts and Materials Sales: Sale of plumbing parts and materials to customers. Payment terms are net 30 days with 2% monthly interest on overdue accounts.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Plomberie Roger Chayer is a family-owned plumbing and heating contractor in Montreal offering installation, repair, and maintenance services for residential, multi-unit building (multilogement), and commercial/industrial clients. Its core offerings span water heater services, drain unclogging with camera inspection, backwater valve installation, bathroom renovation, natural gas line and appliance work, hydronic and radiant floor heating, and boiler installation, supported by 24/7 emergency plumbing response.

Product overview

Plomberie Roger Chayer is a family-owned plumbing and heating service company serving Montreal for over 75 years (3 generations). The company operates as a single unified service offering rather than a platform-plus-modules architecture. The core product portfolio consists of plumbing services (including water heaters, backwater valves, drain unclogging, bathroom renovations, natural gas services, and 24/7 emergency service) and heating services (hydronic/radiant floor heating and boiler installation/maintenance). Services are provided to residential, commercial, and multi-unit building clients across various Montreal neighborhoods.

Differentiator

Problem solved

Functional benefit

Products and services

• Plomberie (Plumbing Services) Comprehensive plumbing services including installation, repair, and maintenance for residential, commercial, and multi-unit buildings in Montreal. Covers leaks, clogs, fixture replacements, pipe work, and preventive plumbing maintenance.
• Chauffe-eau (Water Heater Services) Installation, repair, and replacement of water heaters, including electric, gas, tankless, and storage tank models for residential and commercial properties.
• Clapet anti-retour (Backwater Valve Installation) Installation of backwater valves to prevent sewer backups in residential and commercial properties in Montreal.
• Débouchage de drains (Drain Unclogging) Unclogging services for toilets, sinks, showers, and drains, with camera inspection capabilities for diagnosing underground drain problems precisely.
• Rénovation salle de bain (Bathroom Renovation) Complete bathroom renovation services including plumbing, heated floor installation, and turnkey project delivery for residential customers.
• Gaz naturel (Natural Gas Services) Natural gas installation, connection, maintenance, and repair services for appliances and gas lines, provided under Énergir certification for residential and commercial customers.
• Service d'urgence 24/7 (24/7 Emergency Plumbing Service) Round-the-clock emergency plumbing response for urgent plumbing issues in the Greater Montreal region, reachable 24 hours a day, 7 days a week.
• Plomberie commerciale et industrielle (Commercial and Industrial Plumbing) Plumbing services for commercial buildings, industrial facilities, and multi-unit residential complexes, including contract-based ongoing maintenance and emergency service.
• Chauffage hydronique (Hydronic Heating) Installation and maintenance of hot-water hydronic heating systems and radiant floor heating for residential and commercial properties.
• Chaudière (Boiler Services) Installation, repair, and maintenance of electric and natural gas boilers for residential and commercial heating.

Quantifiable outcome

• 24/7 emergency service availability for Montreal region
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• ÉnergircoreStrategic or Co-development PartnerCertified natural gas partner of Énergir (formerly Gaz Métro). Authorized to perform installation, connection, maintenance, and repair of natural gas appliances and gas lines. This partnership enables the company to offer comprehensive natural gas plumbing services to residential and commercial customers in Montreal.
• CMMTQ (Corporation des maîtres mécaniciens en tuyauterie du Québec)coreStrategic or Co-development PartnerMember of the Corporation of Master Mechanics in Pipefitting of Quebec. CMMTQ certification ensures that the company employs qualified master mechanics who meet provincial standards for plumbing work in Quebec. Displayed as official member logo on website footer.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Plomberie Dupuis: Montreal-area independent plumbing contractor offering residential and commercial plumbing services. Comparable in local service-area model, direct-to-consumer go-to-market, and Quebec regulatory environment.
• Plomberie Mascouche: Greater Montreal-area residential plumbing contractor offering similar plumbing, drain, and water-heater services. Comparable in business model, customer base, and service mix, though operating in adjacent Montreal suburbs.
• Plomberie BML: Quebec-based plumbing and heating contractor serving residential and commercial clients. Comparable through shared plumbing, heating, and boiler/hydronic service offerings to property owners in the same regulatory and trade environment.

Broad incumbents

• Enbridge Gas (Home Services): Major Canadian natural-gas utility with home-services and appliance programs in Ontario and Quebec-adjacent regions. Comparable through the natural-gas appliance and connection work that Plomberie Roger Chayer performs as an Énergir-certified partner.
• Roto-Rooter: North American plumbing and drain-service franchise specializing in drain cleaning, sewer-line work, and emergency plumbing. Overlaps with Plomberie Roger Chayer on drain unclogging and emergency plumbing, though at broader national scale.
• Reliance Home Comfort: Large Canadian provider of HVAC, water heater, plumbing, and home services across multiple provinces. Comparable to Plomberie Roger Chayer through its plumbing, water-heater, and heating-service offerings, though operating at far greater scale and broader geographic reach.
• Home Depot Installation Services: Large Canadian home-improvement retailer connecting customers with installed plumbing, water-heater, and bathroom-renovation services. Overlaps with Plomberie Roger Chayer on water heater installation, bathroom renovation, and fixture-replacement work as a marketplace competitor.

Emerging players

• Bath Fitter: Specialty bathroom-remodeling franchise focused on acrylic tub and shower liner installations. Overlaps with Plomberie Roger Chayer on the bathroom-renovation service line, though with a different product approach and national brand presence.

Direct peers

• Plomberie Richard et Fils: Family-run Quebec plumbing contractor providing residential and commercial plumbing and heating services. Directly comparable in family-ownership structure, service mix, and Quebec/regional operating model.
• Mr. Rooter Plumbing: Franchised residential and commercial plumbing service brand with Canadian locations. Directly competes with Plomberie Roger Chayer on plumbing repair, drain cleaning, water heaters, and emergency service, with a similar direct-to-consumer service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/plomberierogerchayer

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Plomberie Roger Chayer