Oregon Family Support Network, Inc.

What Oregon Family Support Network, Inc. does

Oregon Family Support Network, Inc. (OFSN) is a 501(c)(3) nonprofit founded in 1993 and headquartered in Salem, Oregon, that provides family peer support, training, and advocacy services for Oregon families raising children with behavioral, emotional, or mental health challenges. The organization operates through a statewide footprint with a Salem administrative office and three regional offices (Mid-Oregon, South in Eugene, North) covering all 36 Oregon counties, plus an early childhood home-visiting affiliate, Parents as Teachers, in Coos, Curry, and Douglas counties. Core service lines include Family Peer Support Services delivered by Family Support Specialists with lived experience, the Reach Out Oregon statewide warmline (phone, text, chat, Zoom), themed support groups (Conexion Familiar, Fatherhood Unfiltered, Rainbow Family, Grupo Arcoiris), respite services, and advocacy programs. The technology stack is composed of off-the-shelf SaaS — Thinkific for online learning, Zoom for virtual groups, Eventbrite for event registration, DonorPerfect for donations, and iCalendar/Google/Outlook calendar feeds — rather than proprietary infrastructure.

OFSN's revenue model combines three streams: (1) Coordinated Care Organization (CCO) contracts tied to Oregon's Medicaid system, where family peer support aligns with CCO priorities; (2) donations and fundraising from individuals via DonorPerfect, workplace giving programs (BottleDrop Give, Fred Meyer Rewards), and sustaining donor programs; and (3) training and workforce development fees, with a freemium online course catalog and paid in-person/virtual training (e.g., Family Support Specialist Foundations at $470/person and Supporting the Family Peer Support Workforce Through Supervision at $400/person) carrying Oregon Health Authority Traditional Health Worker certification and NASW continuing education credit approval. Workforce coaching at $100/hour for individual and group sessions represents a newer monetization layer. Customer segments are families seeking peer support, professionals seeking THW certification, and the CCOs/Oregon Health Authority as institutional funders.

The competitive position rests on a lived-experience workforce, OHA-approved THW certification authority, and embedded relationships with CCOs, OHA, NASW, and the Family Acceptance Project. Strategic priorities signaled in the data include expanding paid training and coaching, deepening the Parents as Teachers footprint, and broadening identity-specific support groups (LGBTQ+, Spanish-language, fatherhood), while operating within a single-state, Medicaid-anchored delivery model.

Name

Oregon Family Support Network, Inc.

Legal name

Oregon Family Support Network, Inc.

Website

https://ofsn.org

Company type

Private

Founded year

1993

Operating status

Operating

Short description

Oregon Family Support Network is a 501(c)(3) nonprofit that provides family peer support, training, and advocacy for Oregon families raising children with behavioral, emotional, or mental health challenges, delivered through statewide regional offices, the Reach Out Oregon warmline, and OHA-approved certification programs.

Ownership category

akta.pro rank

Product category

Family Peer Support Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Parent Support Groups & Peer Networks (EDACALAG), Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK), Family Resource Centers & Wraparound Support Services (EDACALAH), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Family peer support
• Behavioral health services
• Peer support training
• Children's mental health
• Family advocacy

Headquarters

HQ city

Salem

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Coordinated Care Organization Contracts: Family peer support services align with and are funded through Coordinated Care Organization (CCO) priorities in Oregon's Medicaid system.
2. Donations and Fundraising: Tax-deductible contributions from individuals, including sustaining donor programs and one-time gifts, plus workplace giving programs (BottleDrop Give, Fred Meyer Rewards).
3. Training and Workforce Development Fees: Fee-for-service training programs for family members, caregivers, and providers, including certifications and continuing education credits.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Oregon Family Support Network (OFSN) is a nonprofit that provides family peer support services delivered by staff with lived experience raising children with behavioral, emotional, or mental health challenges. The organization supplements direct support with training, certification, and workforce coaching programs (including Oregon Health Authority-approved Traditional Health Worker certification) and advocacy services for families across Oregon.

Product overview

Oregon Family Support Network, Inc. is a nonprofit organization providing a comprehensive suite of family support services organized around three core pillars: Family Peer Support Services, Training, and Advocacy. The organization's flagship service is Family Peer Support, delivered through Family Support Specialists with lived experience via one-to-one support, support groups (Family Connections, Conexion Familiar, Fatherhood Unfiltered, Rainbow Family, Grupo Arcoiris, Learning to Walk with our Children), and the Reach Out Oregon Parent Warmline. Training is delivered through both an online Thinkific learning platform (self-paced courses) and in-person/virtual professional training programs (Family Support Specialist Foundations, Advanced Skills, Crisis Planning). Workforce Coaching services include TAG coaching and individual sessions. The organization also operates Parents as Teachers in three counties, LGBTQ+ Resources in partnership with the Family Acceptance Project, Respite Services, and Advocacy programs including the Advocacy and Policy Academy. Services are coordinated through regional offices covering Mid-Oregon, South, and North regions, with a statewide administrative team in Salem.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Peer Support Services One-to-one strengths-based, family-driven peer support provided by Family Support Specialists with lived experience raising children with behavioral, emotional, or mental health challenges. Helps families navigate service systems and access resources.
• Reach Out Oregon (Parent Warmline) Statewide peer support helpline and digital platform connecting parents with Family Support Specialists via phone (1-833-REACHOR), text, chat, and Zoom. Available Monday-Friday, 10am-4pm.
• Support Groups Recurring virtual (Zoom) and in-person peer support groups including Family Connections, Conexion Familiar (Spanish), Fatherhood Unfiltered, Rainbow Family Support Group (LGBTQ+), Grupo Arcoiris, and Learning to Walk with our Children.
• Respite Services Parent's Night Out Respite providing parents and caregivers opportunities to rest while children participate in supervised activities, including South Region Parents Night Out and Parents Night Out in Albany.
• Online Learning Platform Self-paced online courses delivered via Thinkific covering the Family Support Specialist role, System of Care philosophy, Family-Driven Care, Self-Care, and stigma reduction. Mix of free and enrollment-required courses.
• Professional Training Programs In-person and virtual instructor-led courses approved by Oregon Health Authority and NASW for Continuing Education Credits, including the 42-hour Family Support Specialist Foundations certification, Advanced Skills, Documentation, Ethics and Boundaries, and Crisis Planning.
• Workforce Coaching Group and individual coaching services including Technical Assistance Group (TAG) coaching, Wraparound coaching, and individualized coaching at $100/hour. Free TAG Workforce Group coaching offered every other month.
• Advocacy Services Advocacy programs that help families raise awareness about children's mental health, connect with legislators, attend community meetings, and advocate at local, state, and national levels. Includes the Advocacy and Policy Academy for Parents.
• Parents as Teachers Evidence-based home visiting program offering personalized home visits, developmental screenings, and family-centered resources from pregnancy through the early years. Available in Coos, Curry, and Douglas counties.
• LGBTQ+ Resources Program Curated resources and support for families with LGBTQ+ youth, developed with the Family Acceptance Project. Includes crisis hotlines and Oregon and national resources on family accepting behaviors.
• Events and Community Programs Community events such as Children's Mental Health Action Day, Fatherhood Summit, family gatherings, trainings, and sponsorship opportunities that connect families, professionals, and community partners.

Quantifiable outcome

• OFSN ensures families have increased access and opportunities to make decisions for their child, regardless of the systems they are involved in

Named customers3 records

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature2 records

Partnerships

Four partnerships are on record, tiered core and key.

• Coordinated Care Organizations (CCOs)coreStrategic or Co-development PartnerOFSN provides family peer support services that align with Coordinated Care Organization priorities in Oregon's Medicaid system. CCOs fund and coordinate these services as part of the state's health system transformation.
• Oregon Health AuthoritycoreStrategic or Co-development PartnerOregon Health Authority approves OFSN training courses for Traditional Health Worker (THW) certification and continuing education credits, establishing regulatory recognition for the organization's workforce development programs.
• National Association of Social Workers (NASW)coreStrategic or Co-development PartnerNASW provides continuing education credit approval for OFSN training programs, allowing social workers and related professionals to earn CEUs through OFSN courses.
• Family Acceptance ProjectkeyStrategic or Co-development PartnerOFSN collaborated with the Family Acceptance Project to develop LGBTQ+ resources for families, providing evidence-based information on family accepting and rejecting behaviors and their impact on LGBTQ+ youth well-being.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NAMI Oregon: Oregon state affiliate of the National Alliance on Mental Illness, offering family support groups, peer-to-peer programs, and family-to-family education. Most direct in-state peer to OFSN with overlapping family peer support and training offerings across the same Oregon geography.
• Tennessee Voices for Children: Statewide family-run organization providing peer support, advocacy, and training for children with mental health needs - structurally almost identical to OFSN but operating in Tennessee. Comparable lived-experience workforce model and CCO-equivalent state contracting.
• Oklahoma Federation of Families for Children's Mental Health: Oklahoma state chapter of the Federation of Families, providing family peer support and youth peer support services statewide. Closest peer in terms of organizational structure, state-level Medicaid contracting, and lived-experience workforce model.
• Washington PAVE (Parent Advocacy and Voice for Education): Washington-state family-run organization providing parent training, information, and advocacy for families of children with disabilities and mental health needs. Mirrors OFSN's combination of family peer support, IEP/504 navigation, and workforce training in an adjacent Pacific Northwest state.

Emerging players

• Children's Mental Health Network: National advocacy and resource network focused on children's mental health systems, including family-driven care promotion. Operates as an information/policy intermediary rather than direct service provider, making it a partial peer in advocacy but not in service delivery.
• Wraparound Milwaukee / Wisconsin Wraparound: Family-driven wraparound service model providing intensive family peer support for children with serious emotional disturbances. Comparable wraparound coaching services to OFSN's workforce coaching offerings, though implemented as a clinical model rather than a standalone nonprofit.

Broad incumbents

• Family Voices: National family-led organization focused on children with special healthcare needs and their families, with state affiliates delivering family peer support and Medicaid navigation similar to OFSN's CCO-aligned service delivery.
• Federation of Families for Children's Mental Health: National family-run organization providing leadership and advocacy for children with mental health needs and their families. Operates state chapters that deliver family peer support similar to OFSN's core model, and shares OFSN's lived-experience workforce philosophy.
• Parent to Parent USA: National network of state Parent to Parent programs matching parents of children with disabilities or special needs. Highly comparable family-peer-support model, though broader in scope (disabilities vs. behavioral health) and federated rather than state-centralized.

Regional players

• Parent Training and Information Center - FACT Oregon: Oregon Parent Training and Information Center serving families of children with disabilities. Direct Oregon peer overlapping on IEP/504 navigation, family support, and workforce training, though focused on disabilities rather than behavioral/mental health.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/oregon-family-support-network-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oregon Family Support Network, Inc.