Memorial Hall Library
- Company typePrivate
- Founded1873
- HeadquartersAndover, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
Memorial Hall Library firmographics
Firmographics- Name
- Memorial Hall Library
- Legal name
- Memorial Hall Library
- Website
- https://mhl.org
- Company type
- Private
- Founded year
- 1873
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Memorial Hall Library industry classification
Industry- Product category
- Public Library Services
- NAICS
- Libraries and Archives (51921), Libraries and Archives (519210)
- akta.pro primary industry
- Public Library Operations & Community Branch Management (EDAEAGAC)
- akta.pro secondary industry
- Public Libraries & Information Services (BPAIACAO)
Keywords
Where Memorial Hall Library is headquartered
LocationHeadquarters
- HQ city
- Andover
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Memorial Hall Library business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Municipal Funding: As a public library, Memorial Hall Library is primarily funded through municipal tax revenue from the Town of Andover, Massachusetts.
- Copy and Print Services: The library charges 10 cents per copy for printing and photocopying services, a rate maintained since 1967.
- Museum Pass and Equipment Rental: Library provides discounted admission to museums through passes and lends various equipment and games through the Library of Things collection.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Library Card - Free for MA Residents |
| Unit Pricing | Pay-as-you-go | Copy and Print Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Memorial Hall Library product offering
Product offeringCore offering
Memorial Hall Library is a public library in Andover, Massachusetts that provides free access to physical and digital collections, including books, ebooks, audiobooks, streaming video, music, and digital databases. It also offers reference and research support, makerspace facilities, educational and cultural programming for all ages, and a dedicated local history and genealogy archive. Core operational services include interlibrary loan, museum passes, and a Library of Things lending program for non-book equipment.
Product overview
Memorial Hall Library offers a comprehensive public library service combining physical and digital resources. The core offerings center on the MVLC Catalog system shared across 35+ consortium libraries for catalog access and interlibrary loan. Digital services are delivered through multiple platforms including OverDrive/Libby for ebooks and audiobooks, Hoopla for streaming media, Kanopy for video, Naxos/Freegal/Medici.TV for music, and O’Reilly for business/tech learning. The library also provides New York Times, Wall Street Journal, and Washington Post digital access. Physical and equipment lending includes the Library of Things with gaming consoles (Nintendo Switch, PlayStation 4, Xbox One), makerspace equipment, seed library, museum passes, and board games. Specialized services include the Andover Room local history collection, genealogy databases, digitization station, author alerts, book clubs, and dedicated programming for kids, teens, and adults including summer/winter reading challenges and Book of the Month selections.
Differentiator
Problem solved
Functional benefit
Products and services
- Library Card and Borrowing Service
Quantifiable outcome
- 550,729 minutes read by community toward 1 million minute goal
Companies that use Memorial Hall Library
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles5 records
Memorial Hall Library technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration23 records
Feature3 records
Memorial Hall Library partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Merrimack Valley Library Consortium (MVLC)coreMHL participates in the MVLC, a consortium of 36 libraries sharing an integrated library system, online catalog, and interlibrary loan services. This partnership enables patrons to access materials from all consortium libraries through a unified catalog system.
- Commonwealth CatalogcoreStatewide interlibrary loan service allowing patrons to request materials from libraries across Massachusetts beyond the local consortium.
- OverDrive/LibbycoreDigital lending platform providing access to ebooks, digital audiobooks, and digital magazines through the Libby app.
- Hoopla DigitalcoreDigital media platform offering ebooks, audiobooks, movies, television, music albums, and comics with no waitlist for many titles.
- KanopycoreStreaming video service providing critically-acclaimed movies, documentaries, and foreign films accessible with library card.
- Friends of Memorial Hall LibrarycoreA volunteer support organization that raises funds through book sales and donations to support library programs, services, and acquisitions.
- Zoo New EnglandminorThe library offers museum passes providing discounted admission to Franklin Park Zoo and Stone Zoo through this partnership.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Memorial Hall Library competitors and assessment
Company assessmentOthers
- OverDrive (Libby): Digital lending platform provider that powers MHL's ebook, audiobook, and magazine lending via the Libby app. Comparable as a technology/infrastructure partner in public library digital distribution rather than a direct competitor.
- Hoopla Digital: Multi-format digital media platform (ebooks, audiobooks, streaming video/music, comics) provided to MHL cardholders. Adjacent enabling technology partner rather than a peer institution.
Direct peers
- Cambridge Public Library: Cambridge, Massachusetts municipal library offering book lending, digital resources, programming, and makerspace-style services. Directly comparable to MHL given the similar Massachusetts municipal charter, demographic profile, and breadth of service offerings.
- Boston Public Library: Massachusetts public library system serving the City of Boston. Comparable as a municipal public library operating in the same state, sharing MVLC-adjacent consortia, providing parallel digital lending, programming, and community services on a larger scale.
- Brookline Public Library: Massachusetts town public library serving a comparable affluent suburban community. Closely comparable to MHL in funding structure (municipal tax revenue), service breadth, and community programming model for a town of similar scale and demographics.
- Worcester Public Library: Massachusetts municipal public library serving a mid-size city. Comparable as a Massachusetts public library providing similar lending, digital, and programming services to a defined municipal catchment.
- Concord Free Public Library: Massachusetts town library in a nearby Middlesex/Essex-adjacent community. Closely comparable as a small-town Massachusetts public library with strong programming, local history collections, and free library card access for residents.
Broad incumbents
- New York Public Library: Largest US public library system. Comparable to MHL in providing free physical/digital lending, programming, research databases, and community space, but at vastly greater scale, branch network, and endowment; broader incumbent with overlapping service categories.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Memorial Hall Library social profiles
Digital presenceMemorial Hall Library financial estimates
Financial estimateRevenue estimate
Valuation estimate
Memorial Hall Library leadership team
Management profileNumber of profiles
Memorial Hall Library funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Memorial Hall Library M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Memorial Hall Library
What does Memorial Hall Library do?
Memorial Hall Library is a public library in Andover, Massachusetts that provides free access to physical and digital collections, including books, ebooks, audiobooks, streaming video, music, and digital databases. It also offers reference and research support, makerspace facilities, educational and cultural programming for all ages, and a dedicated local history and genealogy archive. Core operational services include interlibrary loan, museum passes, and a Library of Things lending program for non-book equipment.
Is Memorial Hall Library a public or private company?
Memorial Hall Library is a private company. It is classified as state government owned and is currently operating.
When was Memorial Hall Library founded?
Memorial Hall Library was founded in 1873. It employs 11 to 50 people.
Where is Memorial Hall Library based?
Memorial Hall Library is headquartered in Andover, United States, in the North America region.
How does Memorial Hall Library make money?
Three revenue lines are on record. Municipal Funding is the primary driver. The others are copy and Print Services and museum Pass and Equipment Rental.
Who are Memorial Hall Library's main competitors?
Others on record are OverDrive (Libby) and Hoopla Digital. Direct peers are Cambridge Public Library, Boston Public Library, Brookline Public Library, Worcester Public Library and Concord Free Public Library. New York Public Library is listed as a broad incumbent.
Does Memorial Hall Library have an API?
No public API is recorded for Memorial Hall Library.
What industry is Memorial Hall Library in?
Memorial Hall Library's product category is Public Library Services. Its primary akta.pro industry code is EDAEAGAC, Public Library Operations & Community Branch Management, with a secondary code of BPAIACAO, Public Libraries & Information Services. Its NAICS code is 51921.