Fredensborg Kommune

What Fredensborg Kommune does

Fredensborg Kommune is a Danish municipal government entity (CVR 29188335) headquartered at Egevangen 3 B, 2980 Kokkedal, serving approximately 40,000–50,000 residents across four towns: Fredensborg, Kokkedal, Humlebæk, and Nivå. As a statutory local authority under the Danish Local Government Act, it delivers the full spectrum of mandated municipal services, including citizen administration, social welfare, eldercare (220 home care workers), childcare and education, urban planning, environmental management, road infrastructure, waste management, and recreational facilities. Governance is exercised through an elected municipal council (Byrådet) led by Mayor Thomas Lykke Pedersen, with operational units including Jobcenter Fredensborg and the wholly-owned utility subsidiary Fredensborg Forsyning.

The core technology platform is a digital citizen services ecosystem anchored on fredensborg.dk, featuring an AI-powered chatbot (the second deployed by a Danish municipality, supporting English, Italian, Polish, German, and Ukrainian), the Mit Forum mobile app for job-center communication (via Schultz Forum integration), secure digital post through borger.dk/e-boks, the Foreningsportal association booking system (Winkas), the DriftWeb 3 rat-complaint management system, and accessibility tools such as the Blinfo app. Major construction and urban-development projects, including the Generationernes Hus multi-use facility (school, library, sports hall, swimming hall, scheduled for 2027 completion) and the Nivå Bymidte redevelopment, anchor a multi-year capex program running through 2030.

The municipality is funded through municipal income taxes (kommuneskat), state block grants, and user fees such as property-based rat-control charges (effective January 1, 2025) and hourly facility rentals (300–700 DKK). Service delivery combines direct-to-consumer digital channels (24/7 website, apps, AI chatbot), physical citizen-service centers (Borgerservice), and field services (home care, infrastructure maintenance). Strategic partnerships with Naturstyrelsen Nordsjælland, Friluftsrådet, RENTOKIL INITIAL, Schultz, and KFI Erhvervsdrivende Fond support programs spanning nature-based health, pest control, employment services, and commercial real-estate development.

Name

Fredensborg Kommune

Legal name

Fredensborg Kommune

Website

https://fredensborg.dk

Company type

Public

Operating status

Operating

Headcount range

1–10 employees

Short description

Fredensborg Kommune is a Danish municipal government entity providing statutory public services (citizen administration, eldercare, childcare, social welfare, infrastructure) to approximately 40,000–50,000 residents across four towns, supported by a digital platform featuring an AI chatbot and mobile citizen apps.

Ownership category

akta.pro rank

Product category

Municipal Public Administration

NAICS

Social Assistance (624), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

Keywords

• Municipal public services
• Elderly home care
• Childcare education services
• Waste management services
• Urban development services

Headquarters

HQ city

Kokkedal

HQ country

Denmark

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Municipal Tax Revenue: Primary funding through municipal taxes (kommuneskat) levied on resident income, supplemented by block grants from national government.
2. Property Taxes (Ejendomsbidrag): Property-related fees including rottebekæmpelse (rat control) fees calculated based on built-up area (bebyggelse areal) from BBR register.
3. Facility Rental Fees: Rental charges for municipal facilities including sports halls, meeting rooms, and artificial turf pitches for sports clubs and organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Fredensborg Kommune is a Danish municipal government entity that delivers statutory public services to approximately 40,000-50,000 residents across four cities (Fredensborg, Kokkedal, Humlebæk, Nivå). Core offerings include citizen administration (Borgerservice), social welfare, home care for elderly and disabled residents, childcare and youth services, waste and pest control, urban planning, business licensing, and recreational facility management. Services are delivered through the fredensborg.dk digital portal, an AI chatbot, mobile applications, physical citizen service centers, and field services including home care delivered by 220 staff.

Product overview

Fredensborg Kommune operates as a Danish municipality offering a comprehensive digital citizen services platform alongside physical community services. The core offering is the digital citizen portal (fredensborg.dk) providing access to municipal services. Key digital products include an AI chatbot (second municipality in Denmark to deploy such technology) and the Mit Forum app for job center communication. The municipality also runs the Foreningsportal for association facility bookings, plus various recreational programs like Sund i Naturen (health in nature), Tour de Fredensborg (running events), and Oplevelsesruter (digital experience routes). Physical infrastructure includes Generationernes Hus construction project in Nivå, marked hiking trails, and outdoor sports facilities. These products function as an integrated citizen service ecosystem combining digital self-service platforms with community health, recreation, and cultural offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Citizen Services Portal Primary digital touchpoint providing residents with access to municipal services including Borgerservice, job seeking, children and youth services, housing and construction, traffic and roads, health offerings, and business services. Available 24/7 with AI chatbot support.
• AI Chatbot AI-powered chatbot on the municipal website that answers citizen questions using artificial intelligence and content from the municipal website. Supports multilingual responses in English, Italian, Polish, German, and Ukrainian.
• Mit Forum App Mobile application enabling secure communication between job seekers and Job Center Fredensborg. Supports chat functionality with caseworkers, appointment booking, receipt of job listings, and access to news. Available on iOS and Android.
• Foreningsportal (Association Portal) Online portal for approved sports clubs and associations to view municipal facilities, book venues and halls, manage season allocations, and apply for grants. Powered by Winkas booking system.
• Lokale og Anlæg Booking (Facility Rental) Rental service for municipal facilities including sports halls (700 DKK/hour for venues over 800 sqm), meeting rooms (300 DKK/hour for halls under 800 sqm), amphitheater, football pitches, and artificial turf pitches (400 DKK/hour). Available to approved associations and organizations.
• Sund i Naturen (Healthy in Nature) Health program offering outdoor activities for adults managing chronic illness or stress, anxiety, or depression. Part of the 'Gang i Fredensborg' partnership established with Naturstyrelsen Nordsjælland since 2007.
• Tour de Fredensborg Annual running and walking event series held across the four towns in the municipality (Humlebæk, Kokkedal, Nivå, Fredensborg). Organized by six sports clubs in the Tour de Fredensborg consortium with municipal support.
• Rat Control Service (Rottebekæmpelse) Municipal pest control service for rat extermination, inspections, and prevention. Includes digital complaint registration system (DriftWeb 3). Funded through annual rat control fees (rottegebyr) calculated based on property's built-up area from BBR register.

Quantifiable outcome

• Self-managing teams in home care reduced sick leave by approximately 20%
• +4 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability3 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Naturstyrelsen Nordsjælland (Nature Agency North Zealand)coreStrategic or Co-development Partner · 1 January 2007Partnership established in 2007 for developing 'Gang i Fredensborg' - nature-based health activities bridging exercise, nature experiences, and public health. Collaborative initiative for creating outdoor activities and promoting health through nature.
• Friluftsrådet (Danish Outdoor Council)coreStrategic or Co-development PartnerCollaboration on 'Sund i Naturen' (Healthy in Nature) project (2018-2020) developing best-practice knowledge for integrating nature activities in preventive and rehabilitative municipal health services.
• RENTOKIL INITIAL (Pest Control)coreImplementation/ SI/ Consulting PartnerContracted pest control services provider since August 2022 with contract extended to August 2027. Performs rat extermination, inspections, and prevention. Joint procurement with 5 other municipalities (Hillerød, Halsnæs, Egedal, Allerød, Ballerup).
• Fredensborg Forsyning (Utility Company)coreStrategic or Co-development PartnerCollaboration on infrastructure maintenance including sewage system repairs to prevent rat infestations. Regular meetings and coordination on drainage improvements and sewer maintenance.
• Per Aarsleff A/S (Construction Contractor)minorImplementation/ SI/ Consulting PartnerConstruction partner for Fredensborg Forsyning on new drainage system in Niverød Øst including outlet pipeline installation from Nivå Center to Nivå Bay.
• Sports Clubs - Tour de Fredensborg ConsortiumcoreStrategic or Co-development PartnerSix sports clubs collaborating under 'Tour de Fredensborg' umbrella for annual running/walking events: Fredensborg Atletik Klub, Kokkedal Løbeklub, Nivå Trim, Bjerre Strand Badelaug, Kulturstationen 3050, Humlebæk Roklub. Supported by Fredensborg Kommune.
• Core Property ManagementcoreStrategic or Co-development PartnerInvestor partner with KFI Erhvervsdrivende Fond for Stage 1 of Nivå Bymidte urban development including grocery stores and residential buildings.
• Blindecenter BredegaardminorStrategic or Co-development PartnerPartnership for 'Blinfo' app on Experience Routes in Fredensborg - accessibility solution for visually impaired and dyslexic citizens to access information about city landmarks.
• Schultz (Job Center Software)coreTechnology or IntegrationProvider of 'Mit Forum' app platform used by Fredensborg Jobcenter for citizen communication and job matching services.
• Øresundskommunerne (24 Municipalities)coreStrategic or Co-development PartnerFredensborg Kommune holds chairmanship of Green Three-Party agreement (Den grønne trepart) with 24 municipalities, Naturstyrelsen, Danmarks Naturfredningsforening, and Landbrug og Fødevarer for CO2 reduction through wetland restoration.
• Nordsjællands Park og Vej (NSPV)coreImplementation/ SI/ Consulting PartnerMunicipal park and road maintenance partner monitoring environmental issues including oak processionary caterpillar (egeprocessionsspinder). Citizens report sightings via citizen portal.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Københavns Kommune: Largest Danish municipality and frequent first-mover on digital citizen-service innovation including AI chatbots. Acts as a national benchmark whose service model Fredensborg's AI deployment explicitly references.
• Aarhus Kommune: Denmark's second-largest municipality, widely regarded as a digital government and citizen-service innovation leader. Comparable municipal mandate (citizen services, home care, urban development) but at materially larger scale.
• Odense Kommune: Large Danish municipality with comparable public-sector innovation programs and robot/automation pilots in eldercare and citizen service. Comparable mandate, materially larger scale.
• Gentofte Kommune: Affluent North Zealand municipality with greater scale and budget than Fredensborg, frequently cited as a reference site for digital citizen service innovation in Denmark. Broad incumbent rather than direct competitor due to size differential but highly comparable service portfolio.

Direct peers

• Rudersdal Kommune: North Zealand municipality of similar population scale (also ~40,000–55,000 residents) and affluent residential profile. Operates equivalent service portfolio — citizen portal, home care, school infrastructure — under the same Danish municipal law.
• Helsingør Kommune: Neighboring North Zealand municipality of comparable size, also providing integrated digital citizen services, home care, and eldercare under the same Danish municipal legal framework. Direct operational peer given geographic and demographic overlap.
• Allerød Kommune: Small North Zealand municipality participating in the same six-municipality pest control joint procurement and offering comparable citizen-service and recreation portfolio under the same statutory framework.
• Hillerød Kommune: Adjacent North Zealand municipality sharing the joint Rentokil Initial pest-control procurement and overlapping demographic profile. Comparable scale of services and jointly procured contracts make it the most direct operational peer.
• Halsnæs Kommune: North Zealand municipality co-procuring pest control with Fredensborg. Similar rural-suburban population base and full-service municipal mandate, making it a directly comparable operating peer.

Others

• Nordsjællands Park og Vej (NSPV): Joint park and road maintenance entity serving multiple North Zealand municipalities including Fredensborg. Implementation partner for oak processionary moth monitoring and environmental surveillance; relevant as outsourced service peer rather than a competing municipality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/fredensborgkommune
• LinkedInlinkedin.com/company/fredensborg-kommune
• Instagraminstagram.com/fredensborgkommune

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fredensborg Kommune