Hq Level Business Services Srl

What Hq Level Business Services Srl does

HQ Level Business Services SRL is a privately held Romanian IT and HVAC services contractor founded in October 2007 by Florin Ioga in Timisoara. Operating as a Societate cu Răspundere Limitată from registered offices at Str. Sf. Ap. Petru si Pavel 29/C, Timisoara and Barlea nr.5-13, Sector 5, Bucharest, the company delivers managed-services outsourcing to small and medium enterprises, large enterprises, and public institutions across Romania (Timisoara covers the Western Region, Bucharest the Eastern Region). Service scope spans IT outsourcing (with SLA-bound remote response within 5 minutes and on-site within 4 hours), free IT audits, hardware and software supply, structured cabling, VPN, VOIP, video surveillance, alarm/access-control systems, and smart-home automation, alongside a parallel HVAC division covering air conditioning, heating, chillers, refrigeration, cold rooms, and duct cleaning. Web services include hosting on company-owned servers colocated in a Bucharest datacenter, web design, SEO, domain registration, database administration, and email marketing, plus ancillary offerings such as a City Manager solution for public institutions, GDPR implementation, videowall solutions, equipment rental, and consumables.

The business model is sales-led B2B with two regional field-sales hubs, quote-based pricing customized to client infrastructure (no standard packages), and free IT audits used to seed contracts. Recurring managed-services and periodic-maintenance contracts underpin most revenue, supplemented by hardware/equipment resale, hosting subscriptions, ad-hoc service calls, and equipment rental. The company holds ISO 9001, 14001, 18001, and 27001 certifications (since February 2014), AGFR refrigerant-handling certification (April 2016), and authorized-partner status with Microsoft, HP, Dell, Cisco, Bitdefender, Fortinet (Silver), Sonicwall, Lenovo, TP-Link, and Planet. Distinct from marketing material: company headcount is approximately 10 employees as of April 2019 ("1-10" per current classification), revenue is not publicly disclosed, and growth has been slow and organic over a 17-year operating history, with multiple Top Afaceri Romania 1st-place regional rankings in 2018, 2019, and 2021 confirming consistent sub-sector leadership at the microenterprise level.

Name

Hq Level Business Services Srl

Legal name

HQ LEVEL BUSINESS SERVICES SRL

Website

https://hqlevel.ro

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

HQ Level Business Services SRL is a Romanian IT and HVAC managed-services contractor serving SMEs, large enterprises, and public institutions through regional hubs in Timisoara and Bucharest, delivering IT outsourcing, structured cabling, security systems, web hosting, and HVAC installation and maintenance on subscription and quote-based contracts.

Ownership category

akta.pro rank

Product category

IT Managed Services and HVAC Facilities Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151), Business Service Centers (56143)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI), Identity & Access Management (IAM) Administration Services (BPAEABAJ)

Keywords

• IT outsourcing services
• Managed IT services
• HVAC installation maintenance
• Network infrastructure cabling
• Security systems integration

Headquarters

HQ city

Timisoara

HQ country

Romania

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. IT Outsourcing and Maintenance Contracts: Recurring maintenance contracts for IT services including hardware/software maintenance, server administration, network management, security, and IT outsourcing. Revenue is recurring based on contract terms.
2. HVAC Services: Installation, maintenance, and service of air conditioning, heating, ventilation systems, chillers, and refrigeration units. Includes periodic maintenance contracts.
3. Hardware and Equipment Sales: Sale of IT equipment including workstations, notebooks, servers, printers, copiers, phone systems, network equipment, consumables, and accessories
4. Web Services: Web hosting, web design, SEO optimization, domain registration, database administration, email marketing
5. Security Systems: Video surveillance, alarm systems, perimeter protection, access control, time attendance, intercom systems, electronic goods control

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Hq Level Business Services Srl is a Romanian B2B services company that delivers integrated IT outsourcing, managed IT services, HVAC installation and maintenance, security systems, structured cabling, networking infrastructure, web hosting, and web design to businesses, SMEs, and government institutions. The company operates from Timisoara with a regional office in Bucharest and holds ISO 9001, 14001, 18001, and 27001 certifications. It organizes operations into specialized departments delivering both recurring managed services and project-based installations under SLA-based contracts.

Product overview

HQ Level Business Services is a Romanian IT and HVAC services company offering integrated B2B solutions. The core product portfolio consists of IT outsourcing and managed services including hardware/software support, network infrastructure (structured cabling, VPN, VOIP), web services (hosting, design, SEO), and security systems (video surveillance, access control, alarms). The HVAC division provides air conditioning installation, heating systems, cold storage solutions, and duct cleaning services. Additional offerings include smart home automation, server administration, software development, GDPR implementation consulting, and equipment rental. The company operates from Timisoara (Western Region) and Bucharest (Eastern Region) serving macro-enterprises, SMEs, and public institutions across Romania.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Outsourcing and Managed IT Services
• HVAC Installation and Maintenance
• Security Systems Integration
• Structured Cabling and Network Infrastructure

Quantifiable outcome

• Remote IT support within 5 minutes of request
• +2 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• CCIAT (Camera de Comert Industrie si Agricultura Timis)minorStrategic or Co-development Partner · 1 December 2019Member of Chamber of Commerce, Industry and Agriculture Timis since December 2019. Association that has resulted in various awards in county and national rankings.
• AGFR CertificationminorOthers · 1 April 2016Aligned with AGFR standards for refrigerant handling through personnel and company certification for HVAC operations.
• ISO Certifications (9001, 14001, 18001, 27001)coreOthers · 1 February 2014Implemented quality management standards ISO 9001, 14001, 18001, 27001 for quality assurance and information security management.
• MicrosoftcoreTechnology or Integration · 1 June 2012Technology partnership for Microsoft products and solutions. HQ Level provides Microsoft-based IT services and solutions to clients.
• HP (Hewlett-Packard)coreTechnology or Integration · 1 June 2012Certified HP partnership established in June 2012 for HP equipment supply, service, and solutions.
• BitdefendercoreTechnology or Integration · 1 June 2012Certified Bitdefender partnership established in June 2012 for antivirus and security solutions distribution and implementation.
• DellcoreTechnology or Integration · 1 June 2012Dell partnership for equipment supply and solutions established in June 2012.
• Fortinet (Silver Partner)coreTechnology or IntegrationSilver Partner status for Fortinet security solutions including firewalls, VPN, and network security.
• CiscocoreTechnology or IntegrationCisco partnership for networking equipment and solutions.

Scale indicators8 records

Recent moves18 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hq-level-srl

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hq Level Business Services Srl