Musasa
Musasa is a Zimbabwean NGO founded in 1988 that provides direct services, shelter, legal aid, and livelihoods support to women and girl survivors of gender-based violence, operating across five regional offices and a national toll-free call center funded by international development partners.
- Company typePrivate
- Founded1988
- HeadquartersHarare, Zimbabwe
- Headcount—
- GTM typeB2C
- OfferingServices
What Musasa does
Musasa is a Zimbabwean non-governmental organization founded in 1988 that provides direct relief, prevention, and advocacy services to survivors of gender-based violence (GBV), with a primary focus on women and girls. The organization's mission is to change retrogressive beliefs, attitudes, behaviors, laws, and policies to end GBV. It delivers services through a multi-channel physical and telecom infrastructure: a 24/7 toll-free call center (reachable via 08080074 for Econet, 08010074 for Netone, 0731080074 for Telecel), five regional offices (Harare, Bulawayo, Gweru, Mutare, Masvingo), One Stop Centers, Mobile One Stop Centers, District Offices, and emergency shelters. Service offerings include emergency shelter, psycho-social counseling, legal aid and protection orders, livelihoods skills training (poultry, sewing, cooking, room management), child maintenance support, and community-based prevention programming in partnership with religious and traditional leaders.
Musasa organizes its work around six strategic pillars: Direct Services, Prevention, Advocacy and Communication, Organizational Sustainability, Monitoring Evaluation Accountability & Learning (MEAL), and Staff Development and Wellbeing. The technology base is operational rather than product-centric: a WordPress-backed website with integrated Paynow Zimbabwe donation links, an active social media presence across Facebook, Twitter/X, Instagram, YouTube, and LinkedIn, and traditional call-center telephony across the three major Zimbabwean mobile networks. The "Organizational Sustainability" pillar references planned moves toward social enterprises and cost recovery, but the organization has no disclosed mobile applications, APIs, or proprietary digital platforms.
Musasa is funded almost entirely through grants and institutional donations rather than service fees. It lists 18+ partners spanning UN agencies (UN Women, UNICEF, UNPRPD), bilateral donors (EU, Netherlands, Swiss Development Cooperation, UK Aid/UKAM), major INGOs (Oxfam, Trocaire, Action Against Hunger, GOAL, DanChurchAid, Diakonia Sweden, Stephen Lewis Foundation, Porticus, Woman Kind), the SPOTLIGHT Initiative (EU-UN joint program), and the Zimbabwe Gender Commission. Individual donations are also accepted via Paynow Zimbabwe. The organization is governed by a Board of Directors (Beatrice Tonhodzayi, Chair; Caleb Mutandwa, Vice Chair) and led by Executive Director Vimbainashe S. Mutendereki. Revenue figures are not publicly disclosed.
Musasa firmographics
Firmographics- Name
- Musasa
- Legal name
- MUSASA – Organisation Against Gender Based Violence
- Website
- https://www.musasa.co.zw
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Short description
- Musasa is a Zimbabwean NGO founded in 1988 that provides direct services, shelter, legal aid, and livelihoods support to women and girl survivors of gender-based violence, operating across five regional offices and a national toll-free call center funded by international development partners.
- Ownership category
- akta.pro rank
Musasa industry classification
Industry- Product category
- Gender-based violence survivor support services
- NAICS
- Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG)
- akta.pro secondary industries
- Domestic Violence & Abuse Support Services (BPAGAEAD), Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)
Keywords
Where Musasa is headquartered
LocationHeadquarters
- HQ city
- Harare
- HQ country
- Zimbabwe
- HQ region
- Africa
Offices5 records
Markets served
Musasa business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Grants and Institutional Funding: As a non-governmental organization, Musasa relies primarily on grants and funding from institutional donors and international development organizations
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Musasa product offering
Product offeringCore offering
Musasa is a non-governmental organisation that provides relief, prevention, and advocacy services to survivors of gender-based violence, with a focus on women and girls. It delivers psycho-social support, legal aid and protection orders, emergency shelter, livelihoods training, and economic empowerment through a network of One Stop Centers, Mobile One Stop Centers, District Offices, Shelters, and a toll-free Call Center operating from five regional offices across Zimbabwe.
Product overview
Musasa is a non-governmental organization (NGO) focused on providing relief and support to survivors of gender-based violence in Zimbabwe. It operates through a network of regional offices and service centers rather than a traditional product portfolio. The organization's service delivery model includes direct services (psycho-social support and economic empowerment), One Stop Centers, Mobile One Stop Centers, shelters, a call center, and district offices. The organization also implements programming initiatives and livelihoods training programs aimed at preventing gender-based violence and empowering survivors.
Differentiator
Problem solved
Functional benefit
Products and services
- One Stop Centers
- Mobile One Stop Centers
- Emergency Shelters
- Toll-free Call Center
- Livelihoods Training Program
- GBV Prevention Programming
Companies that use Musasa
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles2 records
Musasa technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Musasa partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, major and minor.
- UN WomencoreInternational UN agency working on gender equality and women's empowerment. Key partner in GBV programming and advocacy initiatives.
- UNICEFcoreUnited Nations Children's Fund supporting child protection and ending child marriages programming.
- OxfammajorInternational confederation of NGOs working on social justice and gender equality programs.
- TrocairemajorIrish Catholic development organization supporting GBV interventions and advocacy work.
- Action Against HungerminorInternational humanitarian organization addressing hunger and supporting livelihood programs for GBV survivors.
- GOALminorHumanitarian agency supporting resilience and livelihood programs.
- SPOTLIGHT InitiativecoreEU-UN joint initiative targeting violence against women and girls through comprehensive programming.
- Zimbabwe Gender CommissionmajorGovernment body mandated to promote gender equality. Key partner for policy advocacy and alignment.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Musasa competitors and assessment
Company assessmentDirect peers
- Equality Now: International nonprofit focused on ending violence and discrimination against women and girls through legal advocacy, partnerships with grassroots organizations, and survivor services. Operates similar advocacy-plus-direct-service mix to Musasa.
- Raising Voices: Ugandan NGO working to prevent GBV and HIV, with a community-based mobilization model. Comparable grassroots, community-led prevention and response approach serving women and girls in East Africa.
- Womankind Worldwide: UK-headquartered women's rights NGO focused on gender-based violence response, women's empowerment, and advocacy in Africa and Asia. Directly comparable mission, donor base (UK Aid, EU), and grassroots service delivery model.
- Sonke Gender Justice: South African NGO working on GBV prevention, men's engagement, and policy advocacy across Africa. Comparable geographic focus, donor base, and combined service-plus-advocacy mandate.
- POWA (People Opposing Women Abuse): South African GBV service organization offering shelters, counseling, and legal support to women survivors. Closest regional analogue to Musasa's One Stop Center + shelter model within Southern Africa.
Broad incumbents
- Plan International: Large INGO with extensive programming on ending child marriage and violence against girls globally. A tier-1 institutional donor and possible delivery partner to Musasa on child-protection initiatives.
- ActionAid International: Global federation focused on women's rights and GBV response across Africa and Asia. Overlaps with Musasa on women's empowerment and GBV service delivery in Zimbabwe and broader Southern Africa.
- CARE International: Major INGO with extensive gender and GBV programming, including shelter and economic empowerment components analogous to Musasa's livelihoods pillar.
Regional players
- Zimbabwe Women Lawyers Association (ZWLA): Zimbabwean organization providing legal aid, protection order support, and GBV survivor services. Closest local complement to Musasa's legal support pillar, often working in collaboration rather than competition.
- Women's Action Group (Zimbabwe): Zimbabwean women's rights NGO working on gender equality, GBV, and policy advocacy. Directly comparable local market focus, donor base, and advocacy-plus-service mandate.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Musasa social profiles
Digital presenceMusasa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Musasa leadership team
Management profileNumber of profiles
Profiles4 records
Musasa funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Musasa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Musasa
What does Musasa do?
Musasa is a non-governmental organisation that provides relief, prevention, and advocacy services to survivors of gender-based violence, with a focus on women and girls. It delivers psycho-social support, legal aid and protection orders, emergency shelter, livelihoods training, and economic empowerment through a network of One Stop Centers, Mobile One Stop Centers, District Offices, Shelters, and a toll-free Call Center operating from five regional offices across Zimbabwe.
Is Musasa a public or private company?
Musasa is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Musasa founded?
Musasa was founded in 1988.
Where is Musasa based?
Musasa is headquartered in Harare, Zimbabwe, in the Africa region.
How does Musasa make money?
One revenue line is on record: grants and Institutional Funding.
Who are Musasa's main competitors?
Direct peers on record are Equality Now, Raising Voices, Womankind Worldwide, Sonke Gender Justice and POWA (People Opposing Women Abuse). Broad incumbents are Plan International, ActionAid International and CARE International. Regional players are Zimbabwe Women Lawyers Association (ZWLA) and Women's Action Group (Zimbabwe).
Does Musasa have an API?
No public API is recorded for Musasa.
What industry is Musasa in?
Musasa's product category is Gender-based violence survivor support services. Its primary akta.pro industry code is BPAGAAAG, Protection, Child Protection & Gender-Based Violence (GBV) Response, with a secondary code of BPAGAEAD, Domestic Violence & Abuse Support Services. Its NAICS code is 6242 and its SIC code is 8300.