Musasa

What Musasa does

Musasa is a Zimbabwean non-governmental organization founded in 1988 that provides direct relief, prevention, and advocacy services to survivors of gender-based violence (GBV), with a primary focus on women and girls. The organization's mission is to change retrogressive beliefs, attitudes, behaviors, laws, and policies to end GBV. It delivers services through a multi-channel physical and telecom infrastructure: a 24/7 toll-free call center (reachable via 08080074 for Econet, 08010074 for Netone, 0731080074 for Telecel), five regional offices (Harare, Bulawayo, Gweru, Mutare, Masvingo), One Stop Centers, Mobile One Stop Centers, District Offices, and emergency shelters. Service offerings include emergency shelter, psycho-social counseling, legal aid and protection orders, livelihoods skills training (poultry, sewing, cooking, room management), child maintenance support, and community-based prevention programming in partnership with religious and traditional leaders.

Musasa organizes its work around six strategic pillars: Direct Services, Prevention, Advocacy and Communication, Organizational Sustainability, Monitoring Evaluation Accountability & Learning (MEAL), and Staff Development and Wellbeing. The technology base is operational rather than product-centric: a WordPress-backed website with integrated Paynow Zimbabwe donation links, an active social media presence across Facebook, Twitter/X, Instagram, YouTube, and LinkedIn, and traditional call-center telephony across the three major Zimbabwean mobile networks. The "Organizational Sustainability" pillar references planned moves toward social enterprises and cost recovery, but the organization has no disclosed mobile applications, APIs, or proprietary digital platforms.

Musasa is funded almost entirely through grants and institutional donations rather than service fees. It lists 18+ partners spanning UN agencies (UN Women, UNICEF, UNPRPD), bilateral donors (EU, Netherlands, Swiss Development Cooperation, UK Aid/UKAM), major INGOs (Oxfam, Trocaire, Action Against Hunger, GOAL, DanChurchAid, Diakonia Sweden, Stephen Lewis Foundation, Porticus, Woman Kind), the SPOTLIGHT Initiative (EU-UN joint program), and the Zimbabwe Gender Commission. Individual donations are also accepted via Paynow Zimbabwe. The organization is governed by a Board of Directors (Beatrice Tonhodzayi, Chair; Caleb Mutandwa, Vice Chair) and led by Executive Director Vimbainashe S. Mutendereki. Revenue figures are not publicly disclosed.

Name

Musasa

Legal name

MUSASA – Organisation Against Gender Based Violence

Website

https://www.musasa.co.zw

Company type

Private

Founded year

1988

Operating status

Operating

Short description

Musasa is a Zimbabwean NGO founded in 1988 that provides direct services, shelter, legal aid, and livelihoods support to women and girl survivors of gender-based violence, operating across five regional offices and a national toll-free call center funded by international development partners.

Ownership category

akta.pro rank

Product category

Gender-based violence survivor support services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG)

akta.pro secondary industries

Domestic Violence & Abuse Support Services (BPAGAEAD), Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)

Keywords

• Gender-based violence support
• GBV survivor services
• Women's rights advocacy
• Psycho-social support
• Economic empowerment programs

Headquarters

HQ city

Harare

HQ country

Zimbabwe

HQ region

Africa

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Grants and Institutional Funding: As a non-governmental organization, Musasa relies primarily on grants and funding from institutional donors and international development organizations

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Musasa is a non-governmental organisation that provides relief, prevention, and advocacy services to survivors of gender-based violence, with a focus on women and girls. It delivers psycho-social support, legal aid and protection orders, emergency shelter, livelihoods training, and economic empowerment through a network of One Stop Centers, Mobile One Stop Centers, District Offices, Shelters, and a toll-free Call Center operating from five regional offices across Zimbabwe.

Product overview

Musasa is a non-governmental organization (NGO) focused on providing relief and support to survivors of gender-based violence in Zimbabwe. It operates through a network of regional offices and service centers rather than a traditional product portfolio. The organization's service delivery model includes direct services (psycho-social support and economic empowerment), One Stop Centers, Mobile One Stop Centers, shelters, a call center, and district offices. The organization also implements programming initiatives and livelihoods training programs aimed at preventing gender-based violence and empowering survivors.

Differentiator

Problem solved

Functional benefit

Products and services

• One Stop Centers
• Mobile One Stop Centers
• Emergency Shelters
• Toll-free Call Center
• Livelihoods Training Program
• GBV Prevention Programming

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• UN WomencoreStrategic or Co-development PartnerInternational UN agency working on gender equality and women's empowerment. Key partner in GBV programming and advocacy initiatives.
• UNICEFcoreStrategic or Co-development PartnerUnited Nations Children's Fund supporting child protection and ending child marriages programming.
• OxfammajorStrategic or Co-development PartnerInternational confederation of NGOs working on social justice and gender equality programs.
• TrocairemajorStrategic or Co-development PartnerIrish Catholic development organization supporting GBV interventions and advocacy work.
• Action Against HungerminorStrategic or Co-development PartnerInternational humanitarian organization addressing hunger and supporting livelihood programs for GBV survivors.
• GOALminorStrategic or Co-development PartnerHumanitarian agency supporting resilience and livelihood programs.
• SPOTLIGHT InitiativecoreStrategic or Co-development PartnerEU-UN joint initiative targeting violence against women and girls through comprehensive programming.
• Zimbabwe Gender CommissionmajorStrategic or Co-development PartnerGovernment body mandated to promote gender equality. Key partner for policy advocacy and alignment.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Equality Now: International nonprofit focused on ending violence and discrimination against women and girls through legal advocacy, partnerships with grassroots organizations, and survivor services. Operates similar advocacy-plus-direct-service mix to Musasa.
• Raising Voices: Ugandan NGO working to prevent GBV and HIV, with a community-based mobilization model. Comparable grassroots, community-led prevention and response approach serving women and girls in East Africa.
• Womankind Worldwide: UK-headquartered women's rights NGO focused on gender-based violence response, women's empowerment, and advocacy in Africa and Asia. Directly comparable mission, donor base (UK Aid, EU), and grassroots service delivery model.
• Sonke Gender Justice: South African NGO working on GBV prevention, men's engagement, and policy advocacy across Africa. Comparable geographic focus, donor base, and combined service-plus-advocacy mandate.
• POWA (People Opposing Women Abuse): South African GBV service organization offering shelters, counseling, and legal support to women survivors. Closest regional analogue to Musasa's One Stop Center + shelter model within Southern Africa.

Broad incumbents

• Plan International: Large INGO with extensive programming on ending child marriage and violence against girls globally. A tier-1 institutional donor and possible delivery partner to Musasa on child-protection initiatives.
• ActionAid International: Global federation focused on women's rights and GBV response across Africa and Asia. Overlaps with Musasa on women's empowerment and GBV service delivery in Zimbabwe and broader Southern Africa.
• CARE International: Major INGO with extensive gender and GBV programming, including shelter and economic empowerment components analogous to Musasa's livelihoods pillar.

Regional players

• Zimbabwe Women Lawyers Association (ZWLA): Zimbabwean organization providing legal aid, protection order support, and GBV survivor services. Closest local complement to Musasa's legal support pillar, often working in collaboration rather than competition.
• Women's Action Group (Zimbabwe): Zimbabwean women's rights NGO working on gender equality, GBV, and policy advocacy. Directly comparable local market focus, donor base, and advocacy-plus-service mandate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/musasazim
• YouTubeyoutube.com/channel/UCE3DfiB6joG-jmXdIpA9MYQ
• Facebookfacebook.com/musasazim
• LinkedInlinkedin.com/company/musasa-project/?originalSubdomain=zw
• Instagraminstagram.com/musasa_zim/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Musasa