Universal Facilities Group
Universal Facilities Group is a Wichita, Kansas-based managed services provider delivering national facilities and technology trade services to multi-location enterprises across retail, QSR, hospitality, office, and warehouse verticals in North America.
- Company typePrivate
- Founded2008
- HeadquartersWichita, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Universal Facilities Group does
Universal Facilities Group (UFG) is a Wichita, Kansas-based national facilities and technology services provider founded around 2008. The company serves multi-location enterprise clients across North America in five verticals: retail, restaurant/QSR, hospitality, office, and warehouse. UFG organizes its offering into two service categories — Technology Trades (low voltage/fiber, digital displays, point-of-sale, phone systems, A/V, router/switch, CCTV) and Facilities Trades (handyman, electrical, plumbing, HVAC, construction, glass/door, flooring) — and delivers reactive maintenance, preventative maintenance, national rollouts, refresh/remodels, and emergency response.
UFG operates a managed services model in which internal staff (11-50 employees) coordinate and dispatch work through a vendor partner network rather than employing field tradespeople directly. This structure allows the company to claim North American geographic coverage and to bundle multiple trade categories under a single contractual relationship for clients that need consistent execution across dispersed locations. Service delivery is described in operational terms — work-order intake, trade dispatch, vendor management — without disclosed automation, platform technology, or proprietary software.
The revenue mechanics are those of a coordination and pass-through brokerage: UFG contracts with multi-location enterprises, scopes multi-trade work, and engages licensed vendor partners to perform the field work. The company is privately held and there is no disclosed funding, M&A, or named enterprise client base in the source material.
Universal Facilities Group firmographics
Firmographics- Name
- Universal Facilities Group
- Legal name
- Universal Facilities Group
- Website
- https://ufg365.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Universal Facilities Group is a Wichita, Kansas-based managed services provider delivering national facilities and technology trade services to multi-location enterprises across retail, QSR, hospitality, office, and warehouse verticals in North America.
- Ownership category
- akta.pro rank
Where Universal Facilities Group is headquartered
LocationHeadquarters
- HQ city
- Wichita
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Universal Facilities Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales
Revenue model
- Facilities Maintenance Services: The company generates revenue through managed services contracts covering reactive and preventative maintenance for commercial facilities. Services are delivered through a network of licensed and insured vendor partners across North America, with dedicated project management supporting each engagement.
Go-to-market motion1 record
Distribution channels1 record
Universal Facilities Group product offering
Product offeringCore offering
Universal Facilities Group is a national facilities and technology services provider that serves as a single point of contact for commercial clients across North America. The company delivers reactive maintenance, preventative maintenance, large-scale rollout projects, refresh/remodel work, and emergency response across Technology Trades (Low Voltage/Fiber Cabling, Digital Displays, Point of Sale, Phone Systems, Audio & Visual, Router/Switch, CCTV) and Facilities Trades (Handyman, Electrical/Lighting, Plumbing, HVAC, Construction, Glass/Door, Flooring). Service execution is carried out by a network of licensed and insured vendor partners coordinated through dedicated project management.
Product overview
Universal Facilities Group offers a single unified facilities and technology services platform providing reactive & preventative maintenance, national rollout projects, and refresh/remodel services. Their service portfolio consists of two main categories: Technology Trades Services (Low Voltage/Fiber Cabling, Digital Displays, Point of Sale, Phone Systems, Audio & Visual, Router/Switch, CCTV) and Facilities Trades Services (Handyman, Electrical/Lighting, Plumbing, HVAC, Construction, Glass/Door, Flooring). The company serves as a one-call solution for multi-trade facility management across Retail, Restaurant/QSR, Hospitality, Office, and Warehouse industries throughout North America.
Differentiator
Problem solved
Functional benefit
Products and services
- Reactive Maintenance Provides immediate response and repair services for unexpected facility issues and breakdowns across all trades, delivered through the company's vendor partner network for multi-site commercial clients.
- Preventative Maintenance Scheduled maintenance services designed to prevent equipment failures and extend asset lifecycles across commercial facilities, covering both technology and facilities trades.
- Rollout Projects National project management services for coordinating and executing large-scale facility rollouts and installations across multiple locations, backed by dedicated project management.
- Refresh/Remodel Renovation and remodeling services for updating and modernizing commercial facilities, combining facilities and technology trade capabilities under one managed engagement.
- Emergency Service 24/7 emergency response services for urgent facility issues requiring immediate attention across commercial client locations.
- Technology Trades Services Comprehensive technology infrastructure services including Low Voltage/Fiber Cabling, Digital Displays, Point of Sale, Phone Systems, Audio & Visual, Router/Switch, and CCTV installations and maintenance for commercial clients.
- Facilities Trades Services Traditional facility maintenance services covering Handyman, Electrical/Lighting, Plumbing, HVAC, Construction, Glass/Door, and Flooring trades for commercial clients across North America.
Companies that use Universal Facilities Group
Customer profileSegments5 records
Ideal customer profiles4 records
Universal Facilities Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Universal Facilities Group partnerships and signals
Strategic signalScale indicators2 records
Recent moves3 records
Expansion highlights3 records
Universal Facilities Group competitors and assessment
Company assessmentBroad incumbents
- CBRE Group: World's largest commercial real estate services firm with a Global Workplace Solutions division delivering integrated FM, project management, and technology services. Competes for the same enterprise multi-trade FM mandates UFG targets.
- EMCOR Group: Public mechanical and electrical construction, energy, and facility services firm serving commercial, industrial, and utility clients nationwide. Overlaps with UFG on electrical, HVAC, and facilities trades serving enterprise and multi-site customers.
- JLL (Jones Lang LaSalle): Global professional services firm with a substantial Integrated Facilities Management business serving multi-site commercial clients worldwide. Direct enterprise competitor for outsourced facilities maintenance and rollout programs.
- Cushman & Wakefield: Global real estate services firm with a large Integrated Facility Management (IFM) practice covering workplace, engineering, and project services. Competes with UFG for enterprise facilities outsourcing contracts across retail, hospitality, and office.
- ABM Industries: Large public facility services provider offering janitorial, parking, HVAC, and integrated facility services to commercial clients across North America. Directly comparable as a multi-trade FM competitor with national footprint, though operating at significantly larger scale than UFG.
Others
- Compass Group (Eurest/Chartwells FM arms): Global support services conglomerate with FM-adjacent capabilities through its support services division. While primarily food services-focused, it offers overlapping facilities solutions to enterprise clients and represents the kind of scaled competitor UFG faces.
Direct peers
- IES Holdings: Electrical and mechanical contractor delivering commercial and industrial facility services including design, installation, and maintenance across multiple U.S. regions. Overlaps with UFG on electrical, lighting, and low-voltage trades for commercial clients.
- Limbach Holdings: Specialty contractor providing integrated mechanical, electrical, plumbing, and building automation services to commercial and institutional customers. Comparable as a multi-trade facilities services firm targeting enterprise and multi-site clients.
- BGIS: Canadian-headquartered facility management and real estate services provider delivering integrated FM, project management, and workplace services to multi-site enterprise clients across North America. Highly comparable to UFG in multi-trade services model and geographic focus.
- ISES Corporation (d/b/a The Building People): Facility management and building services provider delivering operations, maintenance, and technology integration to federal and commercial clients. Comparable multi-trade FM model with similar enterprise/government customer orientation.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Universal Facilities Group social profiles
Digital presenceUniversal Facilities Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Universal Facilities Group leadership team
Management profileNumber of profiles
Universal Facilities Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Universal Facilities Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Universal Facilities Group
What does Universal Facilities Group do?
Universal Facilities Group is a national facilities and technology services provider that serves as a single point of contact for commercial clients across North America. The company delivers reactive maintenance, preventative maintenance, large-scale rollout projects, refresh/remodel work, and emergency response across Technology Trades (Low Voltage/Fiber Cabling, Digital Displays, Point of Sale, Phone Systems, Audio & Visual, Router/Switch, CCTV) and Facilities Trades (Handyman, Electrical/Lighting, Plumbing, HVAC, Construction, Glass/Door, Flooring). Service execution is carried out by a network of licensed and insured vendor partners coordinated through dedicated project management.
Is Universal Facilities Group a public or private company?
Universal Facilities Group is a private company. It is classified as unknown and is currently operating.
When was Universal Facilities Group founded?
Universal Facilities Group was founded in 2008. It employs 11 to 50 people.
Where is Universal Facilities Group based?
Universal Facilities Group is headquartered in Wichita, United States, in the North America region.
How does Universal Facilities Group make money?
One revenue line is on record: facilities Maintenance Services.
Who are Universal Facilities Group's main competitors?
Broad incumbents on record are CBRE Group, EMCOR Group, JLL (Jones Lang LaSalle), Cushman & Wakefield and ABM Industries. Compass Group (Eurest/Chartwells FM arms) is listed as an others. Direct peers are IES Holdings, Limbach Holdings, BGIS and ISES Corporation (d/b/a The Building People).
Does Universal Facilities Group have an API?
No public API is recorded for Universal Facilities Group.