What Marservices Gmbh does

MarServices GmbH is a German management systems consulting and training company founded in 1996/1997 by Martin Arzberger, headquartered in Haag an der Amper, Bavaria near Munich Airport. The firm operates three integrated service lines: Beratung (consulting), MarS Akademie (training), and Systemtechnik (systems engineering), organized around seven competency areas: Human Factors, Safety Management System (SMS), Quality Management, Risk Management, Error Management, Aviation/EASA services, and Military services. Its core methodology is an Integrated Management System (IMS) that interconnects these disciplines, originally developed from aviation safety practices and adapted for industrial clients.

The company's revenue model is based entirely on professional services revenue: customized consulting engagements for integrated management system implementation, recurring and one-off training courses priced from €590 to €2,250 per participant (plus VAT), and project-based engineering consulting for aviation and aerospace. Courses are delivered as open-enrollment sessions at the academy, in-house at client sites, or online, in German and English. The company is TÜV SÜD certified to DIN EN 9100 (aerospace quality standard) and joined the European Association for Aviation Psychology (EAAP) in January 2025, with two courses EAAP-recognized for professional learning credit.

MarServices primarily serves civil aviation organizations subject to EASA Regulation (EU) 965/2012, defense and military organizations (including MIDS/LINK 16, electronic warfare, and SEAD/DEAD training), and industrial manufacturers in automotive and aerospace sectors. Its competitive positioning rests on 25+ years of aviation domain expertise, leadership team credentials (former German Air Force officers, pilots with thousands of flight hours, Bundeswehr university lecturers), and regulatory-grade certifications. The company has 11–50 employees, is founder-owned with no disclosed external funding, and operates as a private GmbH.

Name

Marservices Gmbh

Legal name

MarServices GmbH

Website

https://marservices.de

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

MarServices GmbH is a German aviation-derived consulting and training firm offering integrated management systems covering Human Factors, SMS, quality, risk, and error management to civil aviation, defense, and industrial clients via its consulting, academy, and systems engineering divisions.

Ownership category

akta.pro rank

Product category

Aviation Management Consulting and Training

NAICS

Other Scientific and Technical Consulting Services (54169), Computer Systems Design and Related Services (54151), Computer Training (611420)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Military Avionics, Mission Computers & Flight Controls (IMABAMAE)

Keywords

• Aviation safety consulting
• Human factors training
• Integrated management systems
• EASA compliance training
• Risk and error management

Headquarters

HQ city

Haag An Der Amper

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Consulting Services: MarServices provides consulting engagements to help organizations establish and optimize integrated management systems including Safety Management Systems, Quality Management (ISO 9001, EN 9100, IATF 16949), Risk Management, and Error Management. Services include interim QMB management, internal audits, supplier audits, and supplier development.
2. MarS Akademie (Training & Education): The company's own academy offers open enrollment and in-house training courses across all competency areas. Courses range from Human Factors training and certification, SMS courses (basic, advanced, complete, workshop), Quality Management, Risk Management, Error Management, and Aviation-specific topics. Training is offered in German and English.
3. System Technology / Engineering Consulting: Engineering technical consulting services for aviation and aerospace with a focus on military projects. Includes project management, systems engineering, operational consulting, quality and risk management for civil and military aviation projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

MarServices GmbH provides consulting and professional training services focused on integrated management systems for aviation, defense, and industrial clients. Offerings span seven competency areas—Human Factors, Safety Management Systems, Quality Management (ISO 9001/EN 9100/IATF 16949), Risk Management (ISO 31000), Error Management, Aviation/EASA Services, and Military Services—delivered through three service channels: customized consulting (Beratung), the in-house MarS Akademie training academy, and engineering/systems technology consulting (Systemtechnik).

Product overview

MarServices GmbH is a management systems consulting and training company founded in 1997 with origins in the aviation industry. The company offers an integrated management system portfolio consisting of seven core service areas: Human Factors, Safety Management System (SMS), Quality Management (Qualitätsmanagement), Risk Management (Risikomanagement), Error Management (Fehlermanagement), Aviation/EASA Services, and Military Services. These are delivered through three channels: Consulting (Beratung) for customized integrated management system implementation, the MarS Akademie for professional training courses, and Systems Engineering (Systemtechnik) for engineering consulting. The company holds DIN EN 9100 certification and has over 25 years of experience in aviation, transferring best practices from this high-reliability industry to organizations across sectors.

Differentiator

Problem solved

Functional benefit

Brands

• MarS-Akademie: The training academy arm of MarServices offering courses in Human Factors, Safety Management, Quality Management, Risk Management, Error Management, Aviation, and Military topics.

Products and services

• Human Factors Consulting Consulting services focused on Human Factors—the physical, psychological, and social factors influencing human performance in socio-technical systems—drawn from aviation industry best practices. Targeted at aviation, defense, and industrial organizations seeking to optimize human-machine interaction.
• Safety Management System (SMS) Consulting Systematic consulting approach to managing organizational hazards—identifying, analyzing, minimizing, and monitoring risks and providing decision-grade safety information. Aligned with ICAO Annex 19 and EASA requirements.
• Quality Management Consulting Quality management consulting covering planning, control, and improvement of product, service, and process quality, including ISO 9001, EN 9100 (aviation, aerospace, defense), and IATF 16949 (automotive) standard implementation, internal audits, and supplier development.
• Risk Management Consulting Risk management services including enterprise, project, process risk management, and emergency/crisis management based on ISO 31000 and ÖNORM 4900ff standards.
• Error Management Consulting Error management system planning and implementation focused on learning from mistakes, building open error culture, and preventing recurrence through systematic analysis.
• Aviation & EASA Services Consulting Aviation consulting services covering EASA requirements including operations manuals, training manuals, safety manuals, quality manuals, and risk manuals, along with specialized aviation training programs.
• Military Consulting and Training Military consulting and training covering communication, data links (MIDS/LINK 16), electronic warfare, and SEAD/DEAD operations for defense industry companies and military personnel.
• Beratung (Consulting Services) Management consulting services that help organizations establish customized integrated management systems considering Human Factors, preparing companies for crisis times and enabling efficient response to disruptive events.
• MarS Akademie (Training Academy) In-house training academy offering open enrollment and tailored in-house courses in Human Factors, SMS, Quality Management, Risk Management, Error Management, and Aviation topics, conducted at company premises, client locations, or online in German and English.
• Systemtechnik (Systems Engineering Consulting) Engineering technical consulting services for aviation and aerospace including project management, systems engineering consulting, operational expert advice, and quality/risk management.

Quantifiable outcome

• Training courses are recognized by EAAP (European Association for Aviation Psychology) for professional learning accreditation toward renewal for Aviation Psychologists and Human Factors Specialists
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• European Association for Aviation Psychology (EAAP)flagshipStrategic or Co-development Partner · 29 January 2025MarServices joined the EAAP in January 2025, gaining recognition for its Human Factors and Aviation Psychology training programs. Two of its courses are officially recognized by EAAP for professional learning accreditation toward renewal for Aviation Psychologists and Human Factors Specialists. EAAP members receive discounted pricing on MarServices academy courses. This membership enhances the company's international credibility in the aviation psychology and human factors domain.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• QinetiQ: UK-headquartered defense and aerospace engineering consultancy with operational training and human factors capabilities. Comparable on the military aviation and defense training side of MarServices' portfolio.
• Oliver Wyman: Global management consultancy with a dedicated aviation practice advising airlines, MROs, and aerospace on operations, safety, and transformation. Represents the tier-one consulting competition that constrains MarServices' enterprise-level ceiling.
• CAE: Global aviation training and simulation leader with civil and defense training services. Relevant as a large incumbent competing for the same enterprise aviation training and HF-related procurement budgets.
• FlightSafety International: Largest dedicated professional aviation training organization globally, with broad HF, CRM, and type-rating offerings. Overlaps with MarServices' HF training business but at a fundamentally different scale and infrastructure level.
• ESG (Elektroniksystem- und Logistik-GmbH): German defense and aerospace systems engineering services provider with Bundeswehr and aviation industry relationships. Overlaps with MarServices' military systems engineering and German defense market footprint.
• DNV: Global assurance and risk management firm with an established aviation practice covering safety management systems, quality certification, and aviation training. Competes in the same SMS/QM space but at much larger scale.

Direct peers

• Sofema Aviation Services: Aviation training and consultancy delivering EASA-compliant courses across safety, quality, and human factors. Comparable niche training-plus-consulting model in the European aviation regulatory environment.
• Baines Simmons: UK-based aviation safety, compliance, and Human Factors consultancy offering SMS implementation, HF training, and aviation quality services. Closest functional peer to MarServices in aviation management systems consulting.

Regional players

• Lufthansa Aviation Training: German-based aviation training subsidiary of the Lufthansa Group providing EASA-aligned pilot, crew, and HF training. A same-region incumbent with overlapping course offerings for European aviation operators.

Others

• TÜV SÜD: German testing, inspection, and certification body that issues MarServices' DIN EN 9100 certification. Functions as a partner/customer ecosystem relationship rather than direct competitor, but operates in adjacent aviation quality assurance services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/marservices-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Marservices Gmbh