Onderwijsgeschillen
Stichting Onderwijsgeschillen is a Utrecht-based non-profit foundation providing independent dispute resolution, mediation, and statutory committee services for the Dutch education sector, serving parents, students, school staff, participation councils, and school boards nationwide since 1998.
- Company typePrivate
- Founded1998
- HeadquartersUtrecht, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Onderwijsgeschillen does
Stichting Onderwijsgeschillen is a non-profit foundation (stichting) established on 1 August 1998 with the operational launch of the Landelijke Klachtencommissie Onderwijs (LKC), formally institutionalising complaint rights in Dutch education. Headquartered in Utrecht at Zwarte Woud 2, the foundation provides independent dispute resolution, mediation, and statutory committee services across the entire Dutch education sector, covering primary, secondary, vocational, and higher education. Its clients are parties to educational disputes — parents and guardians, students and pupils, school staff, school boards, cooperation associations (samenwerkingsverbanden), and participation councils (medezeggenschapsraden).
The foundation's core products are organised as multiple national committees and a mediation route: the LKC for general complaints including school advice, bullying, removal, and promotion decisions; the Geschillencommissie passend onderwijs (GPO) for appropriate education disputes; the Landelijke Bezwaaradviescommissie Toelaatbaarheidsverklaring (LBT) for admissibility certificate appeals (147 cooperation associations are affiliated); the Landelijke Commissie voor Geschillen WMS for participation council disputes; the Klachten- en bezwarencommissie mbo en ho (KBMH) for vocational and higher education; and mediation services with mediators registered with the Mediatorsfederatie Nederland. Cases are filed and managed through the Mijn Zaak online portal, which runs on the xxllnc Zaken cloud case management system with Azure AD authentication, secure document handling, case tracking, and SMS-based two-factor authentication.
Under its business model, the foundation is publicly funded under a statutory mandate and does not bill individual complainants; case treatment costs are borne by school boards (besturen) or cooperation associations (samenwerkingsverbanden) under multi-year agreements. The GTM motion is sales-led in the sense of structured inbound submission, but not commercial: parties self-refer or are referred via schools, with no paid marketing, reaching audiences through the onderwijsgeschillen.nl website, a monthly newsletter via Laposta, annual reports, and the publication of anonymized rulings (over 1,800 from the LKC alone and 5,560 across all committees). Approximately 30 staff support the committees legally and secretary-wise, led by directeur-bestuurder Cécile de Vos with a supervisory board chaired by Marg Janssen-Witteveen.
Onderwijsgeschillen firmographics
Firmographics- Name
- Onderwijsgeschillen
- Legal name
- Stichting Onderwijsgeschillen
- Website
- https://onderwijsgeschillen.nl
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Stichting Onderwijsgeschillen is a Utrecht-based non-profit foundation providing independent dispute resolution, mediation, and statutory committee services for the Dutch education sector, serving parents, students, school staff, participation councils, and school boards nationwide since 1998.
- Ownership category
- akta.pro rank
Onderwijsgeschillen industry classification
Industry- Product category
- Education Dispute Resolution Services
- NAICS
- Other Legal Services (54119)
- SIC
- Services-Legal Services (8111)
- akta.pro primary industry
- Education Ombudsman, Appeals & Complaints Offices (EDADAAAK)
- akta.pro secondary industry
- Special Education Due Process, Mediation & Dispute Resolution Support (EDAKACAH)
Keywords
Where Onderwijsgeschillen is headquartered
LocationHeadquarters
- HQ city
- Utrecht
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Onderwijsgeschillen business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Others, Technology or R&D
Revenue model
- Statutory dispute resolution services: Onderwijsgeschillen is a non-profit foundation that provides dispute resolution and mediation services for the Dutch education sector. The organization is funded through statutory arrangements and agreements with educational institutions. Costs for case treatment are borne by school boards or cooperation associations. Individual parties (parents, students, staff) do not pay for case treatment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | No direct charges to complainants |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Onderwijsgeschillen product offering
Product offeringCore offering
Onderwijsgeschillen is a Dutch national non-profit foundation that operates independent statutory committees and mediation services to resolve disputes, complaints, objections, and appeals within the Dutch education sector. The organization provides impartial case handling through multiple specialized committees covering admission appeals, examination objections, complaints, and other education-related disputes across primary, secondary, vocational, and higher education.
Product overview
Onderwijsgeschillen operates as a unified dispute resolution service for Dutch education, offering multiple committees and mediation services as a single integrated portfolio. The core offerings include the Landelijke Klachtencommissie Onderwijs (LKC) for complaints handling, the Geschillencommissie passend onderwijs (GPO) for appropriate education disputes, the Landelijke Bezwaaradviescommissie Toelaatbaarheidsverklaring (LBT) for admissibility certificate objections, and the Landelijke Commissie voor Geschillen WMS for participation council disputes. These committees handle disputes across primary, secondary, and vocational education sectors, with mediation as an alternative resolution route. The organization also provides case filing through its Mijn Zaak (My Case) online portal and publishes anonymized rulings for public learning.
Differentiator
Problem solved
Functional benefit
Brands
- Landelijke Klachtencommissie Onderwijs (LKC): National Educational Complaints Committee that handles complaints about educational matters including school advice, bullying, removals, and student/staff treatment.
- Geschillencommissie passend onderwijs (GPO)
- Landelijke Bezwaaradviescommissie Toelaatbaarheidsverklaring (LBT)
- Mediation
Products and services
- Appeals Committee (Beroepscommissie) Statutory committee that handles admission appeals and other educational appeals filed against school board decisions. Designed for school boards, parents, students, and staff in the Dutch education sector who require independent adjudication of admission disputes.
- Examination Appeals Committee (Commissie van beroep examinatoren / CBE, SEC, EAC) Independent statutory committee that handles appeals against examination decisions in secondary (SEC), vocational (CBE), and higher (EAC) education. Used by students challenging examination results or related decisions.
- Examination Objection Advisory Committee (Commissie voor de bezwaren / BAC, CC) Advisory committee providing recommendations on objections raised against examination-related decisions. Serves students in MBO and HO education as an intermediate step before formal appeals.
- Faculty Complaints Committee (Facultaire Klachtencommissie / Examenkamer) Statutory complaints committee for higher education institutions that handles formal complaints at the faculty level. Used by students and staff of universities and hogescholen.
- Complaints Procedure for Educational Institutions (Klachtenregeling) Formal complaints procedure that educational institutions contract with Onderwijsgeschillen to handle a wide range of complaints outside examination and admission categories. Used by school boards to meet their statutory complaints obligations.
- Mediation (Mediation voor Onderwijs) Alternative dispute resolution service offering professional mediation between parties in education-related conflicts. Open to parents, students, school staff, school boards, and participation bodies seeking non-adjudicated resolution.
- Personal Members Scheme (Regeling Persoonlijke Leden) Membership scheme for participation councils (medezeggenschapsraden) and individual council members to access the foundation's dispute resolution services for participation-related disputes.
Companies that use Onderwijsgeschillen
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles1 record
Onderwijsgeschillen technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Onderwijsgeschillen partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Ministerie van Onderwijs, Cultuur en Wetenschap (Ministry of Education, Culture and Science)coreOnderwijsgeschillen collaborates with the Ministry of Education, Culture and Science to realize innovation and acceleration of dispute resolution in education. The ministry provides the statutory framework within which the organization operates.
- GCBO (Geschillen- en klachtenprocedure BO)coreGCBO and Onderwijsgeschillen are continuing their integration research into a national complaints committee, despite the rejection of the Vrij en veilig onderwijs bill. Both organizations handle landelijke klachtencommissies in education.
- Samenwerkingsverbanden (Cooperation associations)core147 cooperation associations of schools are affiliated with the Landelijke Bezwaaradviescommissie Toelaatbaarheidsverklaring (LBT). These associations submit cases regarding toelaatbaarheidsverklaring (admissibility certificates) for students.
- xxllnccoreOnderwijsgeschillen uses xxllnc Zaken as its cloud-based case management application for processing disputes, including secure document handling and case tracking.
- Ouders & Onderwijs (Parents & Education)minorA national organization that supports parents in their contact with schools, referenced as a related resource on Onderwijsgeschillen's website.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Onderwijsgeschillen competitors and assessment
Company assessmentEmerging players
- Stichting Ouders & Onderwijs: National parents-advocacy body that refers parents to Onderwijsgeschillen and supports them in school disputes. Plays an enabling/intake role in the same education-dispute workflow, often funneling cases into the foundation.
Direct peers
- CBHO (Commissie van Beroep Hoger Onderwijs): CBHO handles appeals and disputes in Dutch higher education, mirroring the appeals/mediation model Onderwijsgeschillen applies to primary, secondary and vocational education. Same statutory-ombuds role, adjacent education segment.
- Stichting KBMH (Klachten- en Bezwarencommissie mbo en ho): KBMH handles complaints and objections in Dutch vocational (mbo) and higher education — functionally overlapping with Onderwijsgeschillen's KBMH-merged offering; comparable dispute-resolving committee model for the education sector.
- GCBO (Geschillen- en klachtenprocedure BO): Stichting GCBO operates a parallel landelijke klachtencommissie for Dutch primary education. Onderwijsgeschillen and GCBO are currently studying integration into a single national complaints committee, the closest functional competitor in the same narrow niche.
Broad incumbents
- Commissie Gelijke Behandeling (Netherlands Institute for Human Rights): The Netherlands Institute for Human Rights operates an equivalent statutory complaints body that intersects with education-sector disputes on discrimination and equal treatment. Broader mandate, but same independent quasi-judicial model.
- Nationale Ombudsman: The Dutch Nationale Ombudsman handles complaints about government conduct and overlaps with education-sector disputes where schools act as public bodies. Established statutory ombudsman operating under a wider umbrella.
Regional players
- Stichting School & Veiligheid: Dutch foundation supporting schools on safety and bullying topics — a frequent subject of LKC complaints. Adjacent in scope, serves the same Dutch education customer base.
Others
- Mediatorsfederatie Nederland: National federation of registered mediators in the Netherlands — Onderwijsgeschillen's mediators are members of this federation. Comparable professional-dispute-resolution infrastructure, broader than education.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Onderwijsgeschillen social profiles
Digital presenceOnderwijsgeschillen compliance and trust
Trust signalCompliance1 record
Onderwijsgeschillen financial estimates
Financial estimateRevenue estimate
Valuation estimate
Onderwijsgeschillen leadership team
Management profileNumber of profiles
Profiles8 records
Onderwijsgeschillen funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Onderwijsgeschillen M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Onderwijsgeschillen
What does Onderwijsgeschillen do?
Onderwijsgeschillen is a Dutch national non-profit foundation that operates independent statutory committees and mediation services to resolve disputes, complaints, objections, and appeals within the Dutch education sector. The organization provides impartial case handling through multiple specialized committees covering admission appeals, examination objections, complaints, and other education-related disputes across primary, secondary, vocational, and higher education.
Is Onderwijsgeschillen a public or private company?
Onderwijsgeschillen is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Onderwijsgeschillen founded?
Onderwijsgeschillen was founded in 1998. It employs 11 to 50 people.
Where is Onderwijsgeschillen based?
Onderwijsgeschillen is headquartered in Utrecht, Netherlands, in the Europe region.
How does Onderwijsgeschillen make money?
One revenue line is on record: statutory dispute resolution services.
Who are Onderwijsgeschillen's main competitors?
Stichting Ouders & Onderwijs is listed as an emerging player. Direct peers are CBHO (Commissie van Beroep Hoger Onderwijs), Stichting KBMH (Klachten- en Bezwarencommissie mbo en ho) and GCBO (Geschillen- en klachtenprocedure BO). Broad incumbents are Commissie Gelijke Behandeling (Netherlands Institute for Human Rights) and Nationale Ombudsman. Stichting School & Veiligheid is listed as a regional player. Mediatorsfederatie Nederland is listed as an others.
Does Onderwijsgeschillen have an API?
No public API is recorded for Onderwijsgeschillen.
What industry is Onderwijsgeschillen in?
Onderwijsgeschillen's product category is Education Dispute Resolution Services. Its primary akta.pro industry code is EDADAAAK, Education Ombudsman, Appeals & Complaints Offices, with a secondary code of EDAKACAH, Special Education Due Process, Mediation & Dispute Resolution Support. Its NAICS code is 54119 and its SIC code is 8111.