Town Of Durham

What Town Of Durham does

The Town of Durham is a municipal government entity serving approximately 7,150 residents in Middlesex County, Connecticut, operating under the New England town meeting form of government with an elected Board of Selectmen. It was established in 1708 and provides the full suite of local government services — including public safety (Fire, EMS, Resident State Trooper), emergency management, tax collection, property assessment, land use planning and permitting, elections administration, library services, community recreation, social services, public health, and water utility management — through three physical locations (Town Hall, Community Center, Public Library) and a set of digital self-service portals covering tax payments (mytaxbill.org), facility bookings (Skedda), building permits (PermitLink), board governance (OnBoard), and emergency alerts (Everbridge).

The town is governed by First Selectman Brendan Rea and structured around numerous elected boards and commissions, including the Board of Finance, Planning & Zoning Commission, Water Commission, Conservation Commission, Ethics Commission, Agricultural Commission, and the newly formed Economic Development Commission. Internally, Durham functions as a non-profit public entity with no parent company, no funding rounds, and no private equity exposure; its revenue derives entirely from property taxes, state and federal aid, user fees, and intergovernmental grants.

Strategically, Durham pursues shared-service regionalization through the Durham-Middlefield Interlocal Agreement (jointly-controlled refuse transfer station), Regional School District 13 (shared K-12 governance with Middlefield), and membership in regional bodies including the Lower Connecticut River Valley Council of Governments (LCRVCOG), MidState Regional Planning MPO, and River Valley Transit. Recent institutional activity — including the Sustainable Durham initiative, Complete Streets Committee, Economic Development Commission, and digital portal modernization — suggests a measured shift toward sustainability planning, economic development focus, and digital service delivery, though the underlying operational model remains that of a small, traditional New England town.

Name

Town Of Durham

Legal name

Town of Durham

Website

https://townofdurhamct.org

Company type

Private

Founded year

1708

Operating status

Operating

Headcount range

1–10 employees

Short description

Town of Durham is the municipal government serving approximately 7,150 residents in Middlesex County, Connecticut, providing public safety, tax collection, land use, library, recreation, and emergency services under a town meeting form of government led by First Selectman Brendan Rea.

Ownership category

akta.pro rank

Product category

Municipal Government Administration

NAICS

Executive Offices (921110), Fire Protection (92216), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Administration of Economic Programs (9261)

SIC

Water Supply (4941), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Solid Waste & Recycling Services Administration (BPAIACAH), Economic Development & Business Licensing (Local) (BPAIACAN), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Local public administration
• Property tax collection
• Emergency management services
• Community recreation programs

Headquarters

HQ city

Durham

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels2 records

Marketing channels4 records

Core offering

The Town of Durham delivers local government administration and public services to Durham, Connecticut residents through elected and appointed boards and commissions. Its core offerings include tax collection, elections administration, land use and zoning, emergency management (Fire, EMS, Resident State Trooper), public library services, community recreation, social services, public health, town clerk functions, and infrastructure such as water utility management. Services are delivered via Town Hall offices, the official website, and digital self-service portals.

Product overview

The Town of Durham operates as a municipal government providing public services to residents through various departments and offices. The town's offerings consist of government administrative services rather than commercial products. The primary service delivery occurs through the town website, which provides access to departments (Library, Community Center, Town Hall, Elections, Tax Collector, Town Clerk, Registrar of Voters, Recreation Department, Social Services, Health District, Emergency Management, Building and Land Use, Assessor), boards and commissions, online payments, and community resources.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Government Services Comprehensive local government services for Durham, Connecticut residents, including town hall administration, elections administration, tax collection, town clerk functions, property assessment, building and land use permitting, health services, public library services, community recreation, social services, and emergency management (Fire, EMS, Resident State Trooper).
• Emergency Management and Public Safety Services Fire, Emergency Medical Services, Resident State Trooper coverage, and emergency notification services for Durham residents, including the Everbridge CT Alert notification system for crisis communications.
• Public Library Services Library services for Durham residents offered through the Durham Public Library at 7 Maple Avenue, including access to collections, programs, and a separate Library newsletter.
• Community Recreation Programs Community recreation programs and facility usage for Durham residents, including room and facility bookings at the Community Center located at 144 Pickett Lane.
• Online Tax Payment and Billing Services Property tax billing and online payment services for Durham taxpayers through the mytaxbill.org portal, administered by the Tax Collector's Office.
• Building and Land Use Permitting

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered regional.

• Lower Connecticut River Valley Council of Governments (LCRVCOG)regionalOthersDurham participates in the Lower Connecticut River Valley Council of Governments, a regional planning and coordination body for municipalities in the area, supporting intergovernmental cooperation and regional planning initiatives.
• MidState Regional Planning Metropolitan Planning OrganizationregionalOthersDurham participates in MidState Regional Planning MPO for metropolitan transportation planning and regional development coordination.
• River Valley Transit (fka Middlesex Area Transit District)regionalOthersRegional public transit service formerly known as Middlesex Area Transit District (MAT), providing transportation services to Durham and neighboring communities.
• Regional School District 13regionalOthersRegional School District #13 serves the towns of Durham and Middlefield through shared educational services and governance.
• Durham-Middlefield Interlocal AgreementregionalOthersA special town meeting on October 18, 1971 approved the adoption of the Interlocal Agreement between Durham and Middlefield regarding a shared refuse transfer station, establishing ongoing municipal cooperation.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Town of Middlefield, CT: Adjacent Connecticut town that shares Regional School District #13 and the Durham-Middlefield Interlocal Agreement Advisory Board (DMIAAB) for refuse transfer. Identical small-town New England governance model with overlapping service footprint.
• Town of Guilford, CT: Comparable shoreline-adjacent CT town with similar New England town meeting governance, full municipal service delivery, and small-to-mid population profile — directly comparable scale and operating model.
• Town of Cromwell, CT: Middlesex County neighbor of Durham offering the same full-service municipal structure (tax, planning, recreation, public safety) under a Connecticut town government model.
• Town of Chester, CT: Lower Connecticut River Valley town in the same LCRVCOG region with comparable small-town governance, recreation, library, and refuse services.
• Town of Portland, CT: Middlesex County town of comparable size with a full municipal service portfolio including water, refuse, recreation, and library — directly analogous operating scope to Durham.
• Town of North Branford, CT: Connecticut town of similar population profile offering parallel municipal services (tax, planning, parks, public safety) under elected board governance.
• Town of Essex, CT: LCRVCOG member town of similar Middlesex County/lower CT River Valley geography with full municipal services and small-staff operating model.
• Town of Deep River, CT: Adjacent CT River Valley town within LCRVCOG with analogous small-town municipal structure, volunteer board governance, and limited administrative capacity.
• Town of East Hampton, CT: Middlesex County town of similar size and rural-suburban character with full municipal services, elected board governance, and active boards and commissions — comparable operating scope.
• Town of Killingworth, CT: Small Connecticut town with similar New England municipal governance, resident services, and limited administrative staffing profile — direct structural peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/residentsdurhamct
• LinkedInlinkedin.com/company/town-of-durham-ct

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Durham